Margaret K.
MK
Margaret K.
"Amazing customer support"
5/5
What do you like best about SlickText?

The interface is fairly easy and the chat customer support is awesome. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

It took me a while to figure out how to use it. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for sharing your thoughts with us! We're so glad to hear that you find the interface easy to use and that our customer support team has been helpful. We strive to provide excellent service and make your experience as smooth as possible.

We understand that getting started with new tools can sometimes take a little time, and we appreciate your patience. If you ever need assistance or have any questions, we're always here to help guide you through any features.

It's great to know that SlickText is helping you with your text marketing efforts. If there's anything else we can do to support your success, just let us know!

AN
Verified User in Cosmetics
"Best Text Service ever!"
5/5
What do you like best about SlickText?

Their platform is loaded with marketing features and tools, yet very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

There is nothing i dislike about Slick Text Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for your kind feedback. We are glad to hear that you find the platform both powerful and easy to use. Striking that balance between robust features and a smooth, intuitive experience is something we care deeply about.

It is especially great to know that SlickText is helping you reach your customers where they are. Connecting with people directly on their phones can make a meaningful impact, and we are happy to support your efforts.

We appreciate you taking the time to share your experience and for being a SlickText customer.

AN
Verified User in Entertainment
"Great Platform, Easy to Use"
5/5
What do you like best about SlickText?

SlickText is easy to use and intuitive. I get excellent response rates from my text campaigns. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

The packages are a little off in my opinion. I think they could use some more options for number of texts per month. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you so much for sharing your experience. We are thrilled to hear that you find SlickText easy to use and intuitive, and that you are seeing excellent response rates from your campaigns. Helping you connect effectively with your audience is exactly what we aim to do.

We also appreciate your honest feedback about our packages. Input like this is incredibly helpful as we continue to evaluate our pricing structure and plan options. Offering flexibility that better fits a variety of sending needs is important to us, and we will be sure to share your suggestion with our team.

It is great to hear that SlickText is helping you reach your customer base and drive repeat business in a cost effective way. That is exactly the kind of impact we love to see.

Thank you again for taking the time to leave a review. If there is ever anything we can do to support you further, please do not hesitate to reach out.

AN
Verified User in Non-Profit Organization Management
"It was good but it just didn't meet our needs as it catered mainly to retail advertisement."
3/5
What do you like best about SlickText?

Ease to duplicate text messages and upgrade for additional messages Review collected by and hosted on G2.com.

What do you dislike about SlickText?

it was not geared for non-profit communication. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for taking the time to share your thoughts! We're glad to hear that you appreciate the ease of duplicating messages and the ability to upgrade for additional messages. We aim to make communication as simple and flexible as possible.

We also understand your concern regarding non-profit communication. While SlickText is designed for a wide range of uses, we’re always open to feedback and would love to hear more about how we can better support non-profits in the future.

It’s great to know that SlickText is helping with informational purposes. If you ever need additional assistance or have any suggestions, please feel free to reach out. We’re here to help!

AN
Verified User in Non-Profit Organization Management
"Always helpful!"
5/5
What do you like best about SlickText?

I appreciate that the chat is available for when I have questions regarding sending out messages. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Not necessarily a dislike, and I am not sure if this is something offered but a discount or something similar would help since we are a non-profit food pantry and agency. It is an extra expense for us but the best way to reach our families. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for taking the time to share your experience with SlickText. We are glad to hear that our chat support has been helpful whenever you have questions about sending messages.

We also appreciate your feedback regarding discounts for non-profit organizations. We understand how important cost can be for agencies like yours and will take your suggestion into consideration.

It is wonderful to know SlickText is helping you reach your families quickly and efficiently, especially during unexpected situations. Thank you for choosing SlickText and for the important work you do in your community.

AN
Verified User in Non-Profit Organization Management
"Slicktext is great - I communicate to our senior adult populations who often needs reminders."
5/5
What do you like best about SlickText?

It is quick, easy to set up and modify.. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

The ability to extend a contact to a text word group w/o creating a new one. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for sharing your feedback. We are glad to hear that you have found SlickText quick and easy to set up and modify. Making communication simple and efficient is always our goal.

We also appreciate your input regarding contact management and adding contacts to text word groups. That is helpful insight, and we understand how added flexibility in that area could improve your experience. We will be sure to share this with our team as we continue to enhance the platform.

It is great to know that SlickText is helping you communicate quickly with residents in your retirement community. Supporting clear and timely communication in settings like yours is especially important, and we are happy to be part of that.

Thank you again for your thoughtful review.

BB
Brett B.
Small-Business (50 or fewer emp.)
"Way Easy"
5/5
What do you like best about SlickText?

The hassle free experiance. was wasting time with many solutions and found the account we already had with Slick Text could already do what we wanted. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I did not find anything that I disliked. I found it easier to use than its competitors. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you so much for sharing this. It truly means a lot to hear that SlickText made things easier for you.

We love knowing that you were able to use an account you already had to accomplish exactly what you needed. Saving time and avoiding unnecessary hassle is exactly what we aim for, so it is great to hear that the platform delivered on that for you.

It is also wonderful to know that you found it easier to use than other solutions you tried. We work hard to keep the experience simple and intuitive, especially when it comes to automating SMS messages. Automation should make your life easier, not more complicated.

Thanks again for taking the time to leave a review. We are grateful to have you with us and are always here if you need anything.

Cory L.
CL
Cory L.
"Super easy and fun to use!"
4.5/5
What do you like best about SlickText?

Very easy interface to set things up initially and very easy to maintain and use. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Strong incentives to go with yearly plan. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for your thoughtful feedback. We are glad to hear that you found the interface easy to set up and simple to maintain. Making the platform intuitive and efficient is something we put a lot of focus on, so it is great to know that has been your experience.

We also appreciate your perspective on our pricing structure. We aim to provide flexible options that meet a variety of needs, and your feedback is helpful as we continue to evaluate how we present and structure our plans.

It is wonderful to hear that having both internal and external communications in one platform has been valuable for your team. Helping streamline communication and bring everything together is exactly what we strive for.

Thank you again for taking the time to share your experience and for being a SlickText customer.

AN
Verified User in Marketing and Advertising
"Informative"
5/5
What do you like best about SlickText?

You can create your own list and send it out when you're ready Review collected by and hosted on G2.com.

What do you dislike about SlickText?

not sure yet, I haven't encounted anything Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for sharing your experience. We are happy to hear that you are enjoying the flexibility to build your own lists and send messages whenever the timing is right for you.

It is also great to know that SlickText is helping remind your guests about the items they need when arriving at your resort. Making that process smoother for both you and your guests is exactly what we aim to support.

We appreciate your feedback and are glad to hear you have not run into any issues so far. If anything comes up or if you ever have questions, our team is always here to help. Thanks again for choosing SlickText.

Sarah A.
SA
Sarah A.
"SlickText solves nearly all of my organization's communication problems."
5/5
What do you like best about SlickText?

The customer care is SWIFT, thorough, and so kind. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I'd like a workflow node that allows me to text myself specifically, or a way to set up a text alert to myself when an inbox conversation is assigned to me. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you so much for the thoughtful review. We truly appreciate your kind words about our customer care team. Providing swift, thorough, and friendly support is something we take a lot of pride in, and it means a lot to hear that it’s making a difference for you.

We also appreciate your feedback about workflow nodes and inbox assignment alerts. The ability to trigger a text notification to yourself when a conversation is assigned is a great suggestion, and we can absolutely see how that would streamline day-to-day management. I’ve shared this with our product team so they can take it into consideration as we continue enhancing workflows and notifications.

It’s also great to hear you’re enjoying the growing list of integrations. Expanding and improving our integrations is a big focus for us, and we’re excited to keep building in ways that bring even more value to your experience.

Thanks again for taking the time to share your feedback. If there’s ever anything more we can do to support you, we’re always here to help.