I greatly appreciate the service dynamics that SleekFlow provides, as it allows me to expedite customer service, which is essential to ensure their satisfaction. Additionally, this tool helps make my work easier and more efficient. Another aspect I like is the ease of the initial setup, which is very smooth, allowing for quick adaptation. All of this makes SleekFlow a valuable solution in my daily routine. Review collected by and hosted on G2.com.

The language. It is not available in Portuguese and my clients complain about it. Review collected by and hosted on G2.com.

I like that SleekFlow is easy to use and offers almost 99% stability. There's really no noticeable downtime, which is perfect and very crucial for our business. The platform is relatively easier to use, capturing our onboarding time, training time, and transition time, allowing anyone to join and start work immediately. That is really cool about using SleekFlow. Review collected by and hosted on G2.com.

I think the reporting could be improved with more insights to help management make decisions. Also, exporting contacts can be a bit tricky. Review collected by and hosted on G2.com.

SleekFlow makes it easy to manage multi-channel communication for events. I use it for WhatsApp Business API blasts, RSVP forms, and broadcast templates, which saves time and ensures consistent messaging. The platform is intuitive, and scheduling messages for Hyundai showroom events is seamless. Review collected by and hosted on G2.com.

The analytics dashboard could offer more granular insights, especially for tracking RSVP conversions. Also, the verification process for certain integrations can be slightly cumbersome, but overall, these are minor compared to the benefits. Review collected by and hosted on G2.com.

The new AI agent has been really handy for qualifying leads. It picks up key info from the conversation, things like budget, timeline, or what the person is actually looking for and gives a quick summary so we don’t have to manually dig through every message. Review collected by and hosted on G2.com.

Would be nice to have more use case templates for AI agents Review collected by and hosted on G2.com.

Sleekflow is pretty user-friendly, we set up the accounts without any technical expertise, thanks to its customer support team who are always helpful. This is particularly important for small businesses with limited resources.

The platform helps to centralize communications through WhatsApp, Instagram, Wechat, and Facebook messenger. This has enabled our Marketing team to pass on leads from social marketing to our customer service team seamlessly.

Automation features are also easy to use and help reduce the routine tasks. Review collected by and hosted on G2.com.

The AI smart reply too takes time to improve, currently it can only responds to simple questions by extracting the whole paragraph from what we feed into the database. Am looking forward to the future when the tool can adapt a more humane tone of voice in generating reply. Review collected by and hosted on G2.com.

SleekFlow lets us automate almost all our daily tasks, things like replying to incoming messages across different channels, updating contact details, triggering actions when CRM records change, and a lot more.

Their native integrations with platforms like Shopify and Salesforce also make things much easier compared to other platform. Review collected by and hosted on G2.com.

Custom object data can’t be used directly for broadcasts. Review collected by and hosted on G2.com.

The product offers both feasibility and convenience, especially when it comes to integration. I found it straightforward to use and easy to incorporate into my existing setup. They have good customer support on resolving issues. Review collected by and hosted on G2.com.

The data analysis features are insufficient when it comes to specific marketing information. Review collected by and hosted on G2.com.

Very easy to understand and use. The broadcast messages have a lot of settings and make they look professional. Analytics is also very useful Review collected by and hosted on G2.com.

As I was new about this kind of software, I found it a bit difficult to connect a channel and obtain all the necessary verifications from meta (whatsapp). But the assistance from Sleekflow was very helpful. Review collected by and hosted on G2.com.

The interface is clean, fast, and very easy to adopt even for non-technical teams. I also appreciate the automation features, things like auto-routing, labeling, and chat assignments really help us reduce response time. Their customer support is responsive and helpful whenever we need clarification. Review collected by and hosted on G2.com.

Some features could still be more customizable. Review collected by and hosted on G2.com.

Their automation tools help remove a lot of repetitive work, and the workflows keep our processes consistent even when the team is busy. The AI features feel practical rather than gimmicky. We also find the integrations quite smooth, connecting channels and syncing data doesn’t require technical help. Review collected by and hosted on G2.com.

Wish to have more advanced features on mobile app. Review collected by and hosted on G2.com.