--- title: SleekFlow Reviews meta_title: 'SleekFlow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how SleekFlow works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 206 scale: '5' date_modified: '2026-08-13' parent_category: name: Development url: https://www.g2.com/categories/development --- # SleekFlow Reviews **Vendor:** SleekFlow **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 206 ## About SleekFlow SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. ## SleekFlow Pros & Cons **What users like:** - Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features. (42 reviews) - Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication. (34 reviews) - Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency. (28 reviews) - Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication. (25 reviews) - Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively. (25 reviews) - Users find **SleekFlow's AI assistance invaluable** for managing customer inquiries efficiently and enhancing lead conversion efforts. (24 reviews) - Easy Setup (19 reviews) - Users find **excellent efficiency** in managing customer inquiries and lead conversions with SleekFlow's smart automation features. (19 reviews) - Integrations (17 reviews) - Communication (15 reviews) **What users dislike:** - Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management. (14 reviews) - Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance. (10 reviews) - Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value. (9 reviews) - Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow. (9 reviews) - Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans. (9 reviews) - Users report a **slow speed** experience with SleekFlow, particularly during high demand, which impacts usability. (9 reviews) - Chat Functionality (8 reviews) - Learning Curve (8 reviews) - Not User-Friendly (8 reviews) - Slow Performance (8 reviews) ## SleekFlow Reviews ### 1. Good customer service reply helper - Good Reviews of SleekFlow **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about SleekFlow?** SleekFlow is a great helper in responding to customer messages. Firstly, the interface is clear and easy to use, with clear button instructions, which makes it easy to use for both us and our customers. Secondly, SleekFlow provided clear and detailed training at the beginning so that we could have enough time to familiarise ourselves with the software and find the staff to answer any questions afterward. Lastly, the staff of SleekFlow are friendly and approachable and are always available to help us with any queries we may have. The overall experience is very good. **What do you dislike about SleekFlow?** Although the staff of Sleekflow provided us with appropriate assistance and answers to our questions, and the overall design of the software was easy to use, the only drawback is that sometimes the staff were slow to reply and we sometimes did not have enough time to deal with our problems, but this was only a minor problem. **What problems is SleekFlow solving and how is that benefiting you?** Sleekflow is intended to facilitate the response of our customer service. It helps us in terms of speed of response, robotic response and customer classification. Firstly, we have a lot of inquiries from customers every day and it helps us to reply faster without having to reply manually one by one. Secondly, the bots are easy to set up to reply to messages, which also helps us not to reply to customers manually sometimes. In addition, the system has some tags to help us classify the large number of customers, which also helps us with statistics and classification. ### 2. It is a great tool for every business. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy N. | CEO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about SleekFlow?** It is lag-free tool. help us speed up productivity. **What do you dislike about SleekFlow?** sometimes the messages cannot be sent. Overall is good **What problems is SleekFlow solving and how is that benefiting you?** productivity ### 3. Best tool to manage customer enquiries **Rating:** 4.5/5.0 stars **Reviewed by:** Haziq K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about SleekFlow?** my team can now share the same whatsapp number, allowing us to serve customers faster and with proper tracking. automation also helps us to get initial information that we need from the customers. **What do you dislike about SleekFlow?** it is a bit on the pricier end. i think we also need more function for the automation enabling more varieties of response from the customer. mobile application can be improved upon too. **What problems is SleekFlow solving and how is that benefiting you?** creating a centralized system for initial customer communication. now we are able to track and monitor communication with customers, hence creating a standardized approach for every staff ### 4. Amazing SleekFlow, literally! **Rating:** 5.0/5.0 stars **Reviewed by:** King T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about SleekFlow?** SleekFlow is an exceptional platform that seamlessly integrates all our customer channels into a single portal, providing unified messaging, automation, and analytics. With its user-friendly interface, efficient customer communication, powerful automation capabilities, and insightful analytics, SleekFlow truly stands out. Next is the anticipation of upcoming AI features to further enhance our customer and user experience. **What do you dislike about SleekFlow?** While using SleekFlow, we encountered a minor issue with browser notifications. However, the support team has been actively collaborating with us to address and resolve this matter. **What problems is SleekFlow solving and how is that benefiting you?** Omnichannel solution for our customer channels. Support for WhatsApp Business reduces phone calls and helps us recover impossible opportunities through missed calls. Chatbot further extends informational support to 24/7. ### 5. Terrific omnichat client **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about SleekFlow?** We use SleekFlow predominantly as an interface into WhatsApp API. As a chat client the usage is quite close to that of WhatsApp for business meaning less time to train staff to use and be familiar. SleekFlow account manager are terrific to help with onboarding, and it's support channel solve most issues on a timely basis. **What do you dislike about SleekFlow?** There some nuisances with the app, which will hopefully be resolved in future. Support if 24/7 would be great as sometimes we need help after hours. Lastly pricing is Abit on the high side. **What problems is SleekFlow solving and how is that benefiting you?** Much like other businesses we have multiple departments and operators in our team so being able to assign customer conversations to different team members has been a life saver. Integration with Shopify is also not bad ! ### 6. Sleekflow review for Tefal MY **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about SleekFlow?** Sleekflow is very user-friendly and allow us to have multiple users on the platform. The automation is also very easy to setup **What do you dislike about SleekFlow?** The limitation of number of contacts and too add on it can be pricey. **What problems is SleekFlow solving and how is that benefiting you?** Sleekflow allow us to communicate easily with our consumers. ### 7. Great platform, the only that works with WhatsApp business API properly. **Rating:** 5.0/5.0 stars **Reviewed by:** Yury V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about SleekFlow?** Customer service, features, WhatsApp Business API integration. Easy to start using. **What do you dislike about SleekFlow?** Pricing is expensive for startups. 99 EUR for subscription + 15 EUR for WhatsApp Business API + business api credits. Hard to pay as a startup. **What problems is SleekFlow solving and how is that benefiting you?** We can talk to the customers with many employees, all via WhatsApp. ### 8. Useful tool to consolidate message from different channels **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about SleekFlow?** Consolidate all channels message into one single platform. **What do you dislike about SleekFlow?** Response from support team take longer time than stated. **What problems is SleekFlow solving and how is that benefiting you?** Service customer enquiries and after sales support. ### 9. Excellent tool for helping our business **Rating:** 5.0/5.0 stars **Reviewed by:** Kimston H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about SleekFlow?** It is such a great helper for answering customer messages. With comprehensive instructions and an easy-to-operate interface, every member of the team can understand the usage in a very efficient time. **What do you dislike about SleekFlow?** Sometimes, there are bugs that cause inconvenience. However, it does not matter since the team will always be able to respond quickly and resolve the issue. **What problems is SleekFlow solving and how is that benefiting you?** We do business through multi-channel social media. And through SleekFlow, our social customer service was greatly improved. We can reply to customer consultations more efficiently to smoothen our work. Excellent tool! ### 10. SleekFlow works very well and does everything we need it to do. **Rating:** 5.0/5.0 stars **Reviewed by:** Riaan l. | IT Administrator and Digital Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about SleekFlow?** The interface is simple and easy to use and they have a competitive price. **What do you dislike about SleekFlow?** Having to submit templates through the whatsapp provider and not directly within SleekFlow. **What problems is SleekFlow solving and how is that benefiting you?** We are communicating with our organisations members weekly to keep them up to date on current events. ### 11. Excellent tool for improving customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Avil L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SleekFlow?** -Sleekflow is a useful tool for the business as it smoothened the internal communication of the company to work closely together, and accelerated a faster and more satisfying customer experience with the external parties. -The customer service is very helpful and responsive whenever we have encountered any technical issues using sleekflow. We are able to receive assistance within 24 hours. **What do you dislike about SleekFlow?** -Group Function currently is not available, it would be a lot better if the Sleekflow can manage to support the function - The filter function has a limit of 5000. It can be a bit handful when it can only show the first 5000 results after the data is filtered. **What problems is SleekFlow solving and how is that benefiting you?** Sleek flow has helped to improve the internal communication within the company and it accelerated the quality of experience of the external parties. ### 12. It's been really helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about SleekFlow?** It helps us to better understand patterns of customers requests and also has improved our response-time. It's our main platform to automatized replies and very easy to use **What do you dislike about SleekFlow?** There are some sort of instabilities we have to deal from time to time. But overall it's ben solvable ones **What problems is SleekFlow solving and how is that benefiting you?** It's been improving our response-time and helped us through automatized options ### 13. Problems solved! **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about SleekFlow?** Had a technical dilemma and Vicky from Sleekflow swooped in like a superhero! She answered my queries faster than a pizza delivery! **What do you dislike about SleekFlow?** Sleekflow, i got 99 problems, but you ain't one. Nothing much! **What problems is SleekFlow solving and how is that benefiting you?** Chat management and automation ### 14. A way to stay organised in answering customer inquiries from all social media platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Kezia W. | Customer Success Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about SleekFlow?** Being able to view all inquiries from one platform. With Sleekflow, the conversations are much more organised with labels, automation, and contact lists. Not to mention, communicating with customers is much easier. **What do you dislike about SleekFlow?** Currently, it is not possible to answer social media comments through Sleekflow yet, and their Analytics is still fundamental. Hopefully, this will be an available feature someday, and they can display a more detailed Analytics data. **What problems is SleekFlow solving and how is that benefiting you?** Connecting all social media accounts in 1 platform. Being able to customize and set automation according to how we want it. The best is probably being able to send broadcasts and initiate conversations effortlessly. ### 15. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2023 **What do you like best about SleekFlow?** Notes in chat. I like it since it make us easier to leave a note for other member. We use it daily and its really help **What do you dislike about SleekFlow?** the bug like the message keep jumping when we received new message, the laggy **What problems is SleekFlow solving and how is that benefiting you?** the notes really help us during changing shift ### 16. Excellent in Customer Service but system is not user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Toby K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about SleekFlow?** SleekFlow customer service staff is helpful, smart and professional, and also able to present in bilingual **What do you dislike about SleekFlow?** -the system is not user-friendly -have bugs when creating conversation templates all the time -cannot freely reply customers when the conversation box is over-time -long acceptance time for creating a template, which I cannot reply to the customer in time. -campaign's automation data is not synced to the actual data situation -customer service can ONLY communicate in Whatsapp & also only can talk to one person, but not in group **What problems is SleekFlow solving and how is that benefiting you?** The broadcast function and auto-reply with specific keywords are perfect, saving time on doing repeating jobs ### 17. This is an inovative CRM experience. **Rating:** 5.0/5.0 stars **Reviewed by:** man chak edwin s. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about SleekFlow?** We can consolidate different social media platforms into one. Our Team can act and respond instantly. **What do you dislike about SleekFlow?** We sometimes lose track of customers' responses due to the lag in refresh rate. **What problems is SleekFlow solving and how is that benefiting you?** SleekFlow helps our CRM. Our team can act and respond instantly. ### 18. Easy and userfriendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny L. | Senior Project Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SleekFlow?** can link with different social media platforms **What do you dislike about SleekFlow?** hope there is a more easy way to input the existing account information **What problems is SleekFlow solving and how is that benefiting you?** integrate social media platforms and whatsapp in Sleekflow reply messages in 1 platform consolidate existing membership data ### 19. High Conversion Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about SleekFlow?** It is very easy to get started and to launch a new campaign. **What do you dislike about SleekFlow?** The whatsapp support is slow in responding. **What problems is SleekFlow solving and how is that benefiting you?** It solves the problem of conversion when we engage with our customers or prospects. ### 20. SleekFlow is great ! **Rating:** 5.0/5.0 stars **Reviewed by:** Customer S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SleekFlow?** We liked the easy-to-use dashboard and the mobile app **What do you dislike about SleekFlow?** Bit on the high end of prices. but it still worth it **What problems is SleekFlow solving and how is that benefiting you?** All in one channel for CS cases and marketing. Simplify the way to engage with clients online. ### 21. Competence Software With A Super Helpful Team **Rating:** 4.5/5.0 stars **Reviewed by:** Penton W. | Co-Founder & Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about SleekFlow?** SleekFlow can help you build effective communication channels with your target market. Their team is very professional and helpful! I can reach out to them 24/7, including public holidays and they will still help me out. **What do you dislike about SleekFlow?** I wish that I could create automation messages with more font types and styling. **What problems is SleekFlow solving and how is that benefiting you?** They helped us capture valid phone numbers which is really a trouble for us. ### 22. Great for promtional campaigns and having everything in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SleekFlow?** - We were using each platform to connect with our customers separately, and that was time consuming and sometimes we would miss some messages or reply a bit late. We also couldn't see and keep track of the conversations between the customer and the person who is replying and it would take a long time to seek help from another colleague while with Sleekflow all the users have everything infront of them and you can simply assign the conversation to the right person. - Amazing team support and are always readay to assist. **What do you dislike about SleekFlow?** Images sent by customers often don't show up, and when customers reply to an image, we can't see what image specifically they are replying to. **What problems is SleekFlow solving and how is that benefiting you?** It was more of a smoothening workflow rather than a problem. With all the social media and having customers on different platforms it was difficult to keep up on opening each single one and replying in a timely manner, so having it all in one place is great and saves a lot of time. ### 23. - **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about SleekFlow?** Quick Response and Assist Client to complete the setup process **What do you dislike about SleekFlow?** Not too sure at this moment, as I am new to it. **What problems is SleekFlow solving and how is that benefiting you?** Switch out WABA from 360, and setup a new one with SleekFlow ### 24. Smooth and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SleekFlow?** It offers excellent help for any sizeable company in terms of in-company communication to allow great follow up services for our customers **What do you dislike about SleekFlow?** Nothing, awesome experience so far. However I would suggest it has some sort of spam block as there are many scam messengers at our unassigned inbox from time to time. **What problems is SleekFlow solving and how is that benefiting you?** It allows different member of staff from different departments to follow up a customers needs without the need of customer repeat its enquiry more than once, which improves the overall customer experience ### 25. Very supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about SleekFlow?** It is user friendly, Mandee is very helpful and supportive. **What do you dislike about SleekFlow?** no group chat and cannot create template from the app. **What problems is SleekFlow solving and how is that benefiting you?** Mandee is helping us to create the task needed. ### 26. Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about SleekFlow?** Able to go through onboarding via zoom. Helpful consultants to help with onboarding. Easy to understand onboarding process. **What do you dislike about SleekFlow?** Nothing for now. Everything is fine and in order. **What problems is SleekFlow solving and how is that benefiting you?** To reach out to our candidates to find out if they are open for job opportunities. ### 27. Sleekflow's Team is very professional in helping our whatsapp onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about SleekFlow?** Sales and Customer Success Teams are very helpful in ensuring a smooth onboarding process on using the official whatsapp bussiness. **What do you dislike about SleekFlow?** Not so much, very satisfied with their service **What problems is SleekFlow solving and how is that benefiting you?** We need to send different outbound whatsapp messages for different sales experiments. Sleekflow has the exact features that we need. ### 28. Clear, responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about SleekFlow?** Clean user page, responsive and user friendly with good customer service support **What do you dislike about SleekFlow?** A bit expensive and should give us more contact **What problems is SleekFlow solving and how is that benefiting you?** Muti user in chatting through WhatsApp ### 29. Handful tool for converting leads **Rating:** 5.0/5.0 stars **Reviewed by:** Hally L. | Admissions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about SleekFlow?** The customer services are really helpful with prompt reply and useful suggestions. Problems could be solved in a short time. The automation and campaign functions are handy. **What do you dislike about SleekFlow?** The app and web conversation could be improved. Sometimes there's delay for receiving client's message and sometimes even not shown. This will definetly effect our convertion. **What problems is SleekFlow solving and how is that benefiting you?** Sleekflow is connecting with many other CRM systems and apps, such as Hubspot, and these tools help us to manage our customers database easier, which save a lot of time and effort. ### 30. simple to use all-in-one customer service and relationship management **Rating:** 5.0/5.0 stars **Reviewed by:** Eagen K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about SleekFlow?** helpful staff walked me through the setup, and also very clear instruction manual during the setup. Tons of automation template can be used. Shopify integration is good for our website. **What do you dislike about SleekFlow?** Not enough automation amount for lower plan. I wish we could have more whole package plan instead of add-ons under existing subscription price. The cost is a bit high for us while adding the add-ons onto existing plan. **What problems is SleekFlow solving and how is that benefiting you?** Simplying the customer services procedure that we could answer to our customers at one platform. With automation, we could easily reply to customers in time. And the integration with Shopify is also good for us to follow up with our customers. ### 31. Great Platform for customer engagment **Rating:** 5.0/5.0 stars **Reviewed by:** Oren S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about SleekFlow?** The combination of the ability to conduct marketing campaigns and handling support issues with convenient CRM capabilities **What do you dislike about SleekFlow?** They do not have direct API integration to my CRM software **What problems is SleekFlow solving and how is that benefiting you?** Not many platforms are delivering WhatApp as an engagement platform ### 32. Appreciated **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about SleekFlow?** It helps to raise my efficiency on communicating with my clients & prospects **What do you dislike about SleekFlow?** You may need some time to setup, but I am pleased to have professional assistance from the supporting team **What problems is SleekFlow solving and how is that benefiting you?** It save my time on sending multiple messages ### 33. This is a very useful app, very helpful for my company **Rating:** 5.0/5.0 stars **Reviewed by:** HO S. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SleekFlow?** Very convenient, you can simply use the app to assign different tasks to different employees **What do you dislike about SleekFlow?** Sometimes the message cannot be sent, but it will be fixed soon **What problems is SleekFlow solving and how is that benefiting you?** can make our staff using phone to contact the customer anywhere ### 34. One-stop customer relationship management system **Rating:** 5.0/5.0 stars **Reviewed by:** cherry c. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SleekFlow?** You can reply to all customers on one platform, effectively handling a large volume of messages simultaneously and standardizing the workflow. By using SleekFlow's mass messaging, you can save a lot of time and also check customer replies through message records at any time. You can also instantly check how many people have read the messages for further analysis and to keep up with market trends. **What do you dislike about SleekFlow?** The entire SleekFlow system is relatively comprehensive and professional, so beginners or first-time users may find it relatively difficult to master and use, requiring some time to learn and explore. **What problems is SleekFlow solving and how is that benefiting you?** Set up personalized mass messaging to send personalized messages. Each time, promotional and discount messages can be sent to a large number of customers at once with the press of a button, making customers feel more friendly and connected, enhancing customer retention, and building strong relationships with customers! ### 35. Best Option to Manage Customers and Quality Assurance **Rating:** 4.5/5.0 stars **Reviewed by:** Haseeb A. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2023 **What do you like best about SleekFlow?** Easy to use. Excellent technical support. **What do you dislike about SleekFlow?** Reconsider the cost as this is expensive. **What problems is SleekFlow solving and how is that benefiting you?** Quality assurance and customer service. ### 36. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** CHAI T. | Maxis Exclusive Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about SleekFlow?** Easy to control and safe time, and manage staff. **What do you dislike about SleekFlow?** When your system upgrades, it does not automatically promote the existing customer system. **What problems is SleekFlow solving and how is that benefiting you?** Knowing the staff sales technic can increase and upgrade them the knowledge ### 37. Great apps! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about SleekFlow?** The app has a sleek and user-friendly interface. **What do you dislike about SleekFlow?** Free account need add more function for us to explore **What problems is SleekFlow solving and how is that benefiting you?** Manage incoming enquiry ### 38. Sleekflow :Convenient to manage the enquiry and customers **Rating:** 5.0/5.0 stars **Reviewed by:** Ron L. | Tutor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about SleekFlow?** - Convenient to manage the enquiry and customers - classify different types of customers easily - create campaigns to promo the company easily - robot reply is available **What do you dislike about SleekFlow?** The automatic reply setting is quite complicated The it support for setting automation is not enough **What problems is SleekFlow solving and how is that benefiting you?** Customers classification It is so messy that if we just use WhatsApp business ,so many different kinds of customers ### 39. Sleekflow is a all-in-one platform. The UIUX design is very clear and ease to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about SleekFlow?** Whatsapp API, it's saves us much time for broadcasting. We appreciate that one platform can operate all functions, including broadcasting, chat management and a little CRM function **What do you dislike about SleekFlow?** A little disappointed is that the backup support is not enough. And the WhatsApp API temporarily cannot provide group functions **What problems is SleekFlow solving and how is that benefiting you?** Save us time to manage a large amount of contact information, classification, and CRM management ### 40. Smooth operation messages apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2022 **What do you like best about SleekFlow?** Customer tags, private internal message, **What do you dislike about SleekFlow?** Sometime chat box is can't send messages, customer support is not available everyday **What problems is SleekFlow solving and how is that benefiting you?** Multi user in same WhatsApp acc and it can also manage other message in same apps ### 41. Great product !! & Supportive helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Paddy H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about SleekFlow?** Sleekflow has made setting up a Whatsapp sales funnel very simple & straightforward. **What do you dislike about SleekFlow?** Waiting for upcoming CRM integrations, for example SleekFlow & Tik Tok Ads **What problems is SleekFlow solving and how is that benefiting you?** A simple & intuitive whatsapp automation platform, and connection aggregator. ### 42. good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about SleekFlow?** can group send, set Template, set Label. **What do you dislike about SleekFlow?** 360 Setting templates is too complicated **What problems is SleekFlow solving and how is that benefiting you?** Can send in groups ### 43. amazing software very good for whatsapp marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about SleekFlow?** whatsapp integration with marketing allows for easier communication **What do you dislike about SleekFlow?** the pricing is quite expensive and not enough contacts for my business **What problems is SleekFlow solving and how is that benefiting you?** database infrastructure allowing for easy marketing across all channels. ### 44. user friendly, powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Edison L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about SleekFlow?** that sleekflow allows us to connect with out customer via whatsapp **What do you dislike about SleekFlow?** it is abit pricy for the amount of users we can target **What problems is SleekFlow solving and how is that benefiting you?** that sleekflow allows us to connect with out customer via whatsapp ### 45. Great OmniChannel CRM platform that helps boosts sales **Rating:** 5.0/5.0 stars **Reviewed by:** Hing C. | Executive Director, Corporate Development **Reviewed Date:** July 19, 2022 **What do you like best about SleekFlow?** SleekFlow is very helpful in managing a team of sales to answer customers' requests, and direct them to make final purchase decisions **What do you dislike about SleekFlow?** It's not yet as easy to engage or manage the sales team/promoters outside of the company (e.g. freelancers) **What problems is SleekFlow solving and how is that benefiting you?** Easily manage sales conversations across multiple channels such as Whatsapp, Facebook and other instant messaging platforms, which could eventually lead to actual purchase ### 46. Very well support team **Rating:** 4.5/5.0 stars **Reviewed by:** Kelvin W. | Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2022 **What do you like best about SleekFlow?** very fast to response, and helpful to solve the problems **What do you dislike about SleekFlow?** Implementation is difficult due to the 3rd party (Facebook/Whatsapp) approval **What problems is SleekFlow solving and how is that benefiting you?** Setting up the automation of the private message & reply ### 47. Good 3rd party app for whatsapp for those who don't want an API **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about SleekFlow?** Easy and straightforward to set up. Messages sync at the same rate as whatsapp and sleekflow. Allows multiple users to access a single whatsapp account. **What do you dislike about SleekFlow?** Cost for adding users is prohibitive. Limited contacts as well and so I have to keep clearing them. **What problems is SleekFlow solving and how is that benefiting you?** Multi-user accounts for whatsapp. Allows everyone to access the whatsapp account without requiring access to whatsapp app itself. ### 48. Sleekflow is a great platform for CRM **Rating:** 5.0/5.0 stars **Reviewed by:** 德輝 (Pedo) . | Customer Relationship Management Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about SleekFlow?** Sleekflow very convenient and easy to use. Is very useful especially if you need CRM usage **What do you dislike about SleekFlow?** I might take a little cost if you need to use the full function of sleekflow **What problems is SleekFlow solving and how is that benefiting you?** Customer Service & Customer relationship management ### 49. One-Stop Shop for Communications & Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal W. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about SleekFlow?** I liked how I can assign conversations to teammates automatically and my team also enjoys being able to manage chats from various different messaging apps in one place. **What do you dislike about SleekFlow?** Being able to integrate WhatsApp, WeChat, Line, Messenger, Instagram & Shopify's great! Would be even better if there are more channels. **What problems is SleekFlow solving and how is that benefiting you?** SleekFlow helps me streamline communications with both my customer and my team ### 50. Very easy to use and easy to organize. **Rating:** 4.5/5.0 stars **Reviewed by:** Chase P. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about SleekFlow?** What I like best is how easy the format is and how visually pleasing the dashboard is. **What do you dislike about SleekFlow?** The least helpful is the lack of customization of the dashboard. **What problems is SleekFlow solving and how is that benefiting you?** The problem I am solving with SleekFlow is managing large amounts of workflow. ## SleekFlow Discussions - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) - [View SleekFlow pricing details and edition comparison](https://www.g2.com/products/sleekflow/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A06%3A34+-0500&secure%5Bsession_id%5D=44d885d0-a996-4e2e-8716-f18794ba54ac&secure%5Btoken%5D=7d38847f21ddc79138d7a5df7015ac21a257224fc5444a575c539c28a39a63e4&format=llm_user) ## SleekFlow Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Sheet](https://www.g2.com/products/zoho-sheet/reviews) ## SleekFlow Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Channels** - Multi-Channel Coverage - Open Listening **Functionality** - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Conversational AI - Conversational Commerce Platforms** - AI chatbots - Messaging and Notifications - AI agents - Voice assistants - Communication apps **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Process** - Mentions - Tickets - Macros **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Reporting** - Reports & Analytics - Data Transfer Tools **Support** - Documentation - Community Support - Professional Support **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Platform integration - Conversational Commerce Platforms** - Ecommerce stores - Sales channels - Payment Platform - Internal tools ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Channels** - Email - Social - Live Chat - Phone - Text **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Analytics and Reporting - Conversational Commerce Platforms** - Conversational analytics - Advance reporting **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Insight** - Surveys - Reporting - Visitor Activity - Help Desk **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top SleekFlow Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (483 reviews) - [respond.io](https://www.g2.com/products/respond-io/reviews) - 4.8/5.0 (513 reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - 4.4/5.0 (469 reviews)