Amine B.
AB
Amine B.
Senior Web Developer
Publishing
Mid-Market (51-1000 emp.)
"Slatwall"
4/5
What do you like best about Slatwall Commerce?

after a bad a start the team went above and beyond to make sure our technical needs were met. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

communication delays since they prefer to use a messaging board for everything technical but usually get a response within 24hours Review collected by and hosted on G2.com.

Response from Greg Moser of Slatwall Commerce

Hi Amine, and thank you for the great feedback.

I wanted to address your concerns about the "communication delays" that you mentioned in your review. We do try to keep all client communication in a centralized portal as is provides transparency and minimizes miss-communications. We believe that the value of having this portal far outways any of the potential disadvantages.

In addition, I would encourage you to speak with your project manager about learning how to email your issues in. Our customer support portal fully supports standard emailing of issues so that you don't have to be burdened by the process of logging in and remembering passwords, etc.

I hope this helps, and we hope that you continue to enjoy using Slatwall!

JH
J H.
Independant Web Developer
Machinery
Small-Business (50 or fewer emp.)
"Best overall Coldfusion Ecommerce"
5/5
What do you like best about Slatwall Commerce?

The ease of installation, ease of use, and implementation, customization. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

I have very little to say in regards to not liking slatwall Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great open source solution for ecommerce"
4/5
What do you like best about Slatwall Commerce?

My favorite features are the simplicity of installation and set up. The design is pretty intuitive and easily customizable. It's also easily integrated with various platforms so you never feel like you're leaving a website to get to the "store". I have experience with Prestashop and Magento and Slatwall is by far my number 1 pick. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

I really don't have a dislike about the functionality. I do however think there could be more tiers in terms of pricing. Perhaps a jump from the open source pkg to one around $500 or $750 and call it Lite? Review collected by and hosted on G2.com.

Response from Greg Moser of Slatwall Commerce

Thank you for taking the time to review Slatwall and provide your feedback. I also wanted to mention that we listened to your thoughts on pricing and have recently created an entrypoint SaaS offering at $800 / month. We hope that future users will find this new entrypoint more palatable and that we can use it to prove the unbelievable value you get with all of the Slatwall features.

Erica V.
EV
Erica V.
Associate Marketing Communications Manager
Medical Devices
Enterprise (> 1000 emp.)
"Slatwall System is a Game Changer"
5/5
What do you like best about Slatwall Commerce?

The system is so complex yet so easy to use behind the scenes. Someone without any knowledge of websites can feel confident using this platform for their website. I love that the system is fully customizable to my Company's ever growing needs. We recently were able to change pdfs being displayed on certain webpages depending on the country that was chosen. No matter how complicated the request is, Ten24web always seems to deliver. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

I do not like that I'm unable to save drafts of webpages that I'm currently working on. The only option is to publish changes that are being made to an existing page on the website. A draft feature would allow more flexibility in addition to saving me the time of having to create drafts of the same page twice. I work in a regulated industry so everything has to be seen first and approved prior to publishing live. Review collected by and hosted on G2.com.

Catherine M.
CM
Catherine M.
Owner
Internet
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Perfect Match"
5/5
What do you like best about Slatwall Commerce?

It is highly customizable. We have yet to find anything we "can't do" with it. We use it for events and products. Also love how it integrates with Mura CMS. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

I would love to see more documentation and examples online. I did reach out to Ten24 at the beginning of the project for support and was able to find my way around pretty quickly after that. Review collected by and hosted on G2.com.

Response from Greg Moser of Slatwall Commerce

Catherine, thank you for your feedback and review. I wanted to follow up on the documentation concern that you had back in 2015. At the beginning of this year we took a lot of time to improve the documentation of Slatwall with 2 new portals that we hope you find helpful!

User Guide: http://www.slatwallcommerce.com/user-guide/

Developer Center: http://www.slatwallcommerce.com/developer/

Thank again, and we hope that you continue to enjoy Slatwall!

Andrew B.
AB
Andrew B.
Founder, Digital Strategy Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Enterprise Level Features"
4.5/5
What do you like best about Slatwall Commerce?

Slatwall Commerce has a rich commerce feature set that allows me to scale to the needs of my clients both large and small. In my opinion, it is the best ecommerce platform out there for my CMS of choice Mura. I have a lot of experience using NetSuite and I find that Slatwall has a lot of NetSuite functionality built in. The ability to manage all kinds of production types and promotions out of the box make it an easy choice to be my default solution for all my clients. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

There isn't much to dislike about Slatwall eCommerce. The only bit is it does take some time to set up but that is almost by design as it is a powerful platform with many options. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Everything we needed in 1 easy to use product"
4.5/5
What do you like best about Slatwall Commerce?

I love that Slatwall had a lot of the features we were looking for out of the box. Even better than that the product is highly customizable. The developers at Slatwall probably realized form the start that its almost impossible to create a product that everyone can fit into. Instead they create a product that could be customized to fit nearly everyones needs. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

As a developer the code is sometimes hard to navigate through. They used some custom in house frameworks and without a ton of documentation on them I have had 1 or 2 cases were changing something wasn't as easy as I thought it would be going in. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Enterprise (> 1000 emp.)
"Slatwall wins for custom e-commerce"
5/5
What do you like best about Slatwall Commerce?

The overall flexibility of the platform is unparalleled. Our ability to customize the features and functionality to meet our goals with minimal resources was a key factor in selecting Slatwall. The top-notch team at ten24 is very knowledgeable and has helped tremendously to meet the needs of our business and technical teams. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

There can be a steep learning curve, however, not unexpected for such a powerful tool. Review collected by and hosted on G2.com.

MM
Mel M.
Sr. Systems Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fully customizable with very talented project managers."
3.5/5
What do you like best about Slatwall Commerce?

We've deployed our website with MURA/Slatwall fully integrated with our system. I didn't think it was possible to do it in very short amount of time we had but we got it done. Their staff was really helpful, talented and very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

Requires some degree of learning curve is order to use it and develop in it. Review collected by and hosted on G2.com.

Melissa S.
MS
Melissa S.
Director of Marketing
Furniture
Small-Business (50 or fewer emp.)
"Making the Move to Slatwall Was a Great Decision For Our Company"
5/5
What do you like best about Slatwall Commerce?

What we like best about Slatwall is the ease of use for everyone on our team. Review collected by and hosted on G2.com.

What do you dislike about Slatwall Commerce?

Sorry - can't think of anything we dislike about it. Review collected by and hosted on G2.com.