Customer service was great, the person who helped me with account issues was very helpful and informative. Review collected by and hosted on G2.com.

Nothing. They were very helpful with all my questions. Review collected by and hosted on G2.com.

I love how easy it is to use, especially with projects and hashtags. I love seeing all my time color coded, it keeps me motivated to work harder to see my pie charts get bigger. Review collected by and hosted on G2.com.

I dislike that there isn't a way to mark time for items that are not work projects. I'd have to get a separate account to be able to track those items. I'd prefer if it was done similar to unbillable hours, maybe marking a tilde (~) or something similar in order to designate projects (like chores, reading, cooking, exercise, etc.) that I want to keep track of, within the same account but with separate stats.

Since they're mostly reaching out to businesses, I understand why they wouldn't want to invest on something for separating your personal hours versus work hours, but I think a lot of people would love to see how they're spending (or wasting!) their time using this same format, without the added price of an another account, but more so, without the added work of logging in and out to switch between work and home time tracking. There is a huge market of people who want to track their time at home so they can be more productive, and the market is just waiting for something as beautiful and easy as Freckle. Review collected by and hosted on G2.com.

I love that you can use the system offline. Usually when I travel, I like to work on the go, and it's so hard because I can rarely find a stable internet connection. I used to use freshbooks for this, but I would have to be connected to time track. This is easily accessible on my computer and I never lose any tracked time because of internet crashes! Review collected by and hosted on G2.com.

Well for the price that you pay, there should be other features. I would love a project sync from asana, and also I would love if they imported expenses from my bank accounts (like Freshbooks does). Review collected by and hosted on G2.com.

- easy to use and implement

- as it's quite intuitive, doesn't require special attention

- great expense tracking

- using hashtags is pretty handy

- great export options Review collected by and hosted on G2.com.

the bottom line is that it's a bit pricey (for the single purpose app), especially for startups. Review collected by and hosted on G2.com.

The basic task — enter time, assigning it to project, and moving on — is super-streamlined. It's web-based, the interface is about as easy as it gets, and it offers just enough functionality to give our 60+ person development shop what we need. Review collected by and hosted on G2.com.

The automated time tracking functionality feels fussier than it should be — often it's easier just to keep track on my own and enter it at the end of the day (or week). For those of us with multiple clients and interrupt-heavy schedules, its timer functionality is a polite fiction: setting it, then stopping it, and auto-generating a timesheet entry, is a recipe for mixing multiple clients' time together.

Also, the reporting features are geared towards regular managerial roll-ups, rather than individuals keeping track of their own time over the long haul. That could be good or bad, depending on your perspective. Review collected by and hosted on G2.com.

Easy categories and usage, keeps track of time spent easily. Usage of hashtags makes keeping track easy and the overall interface is very clean and simple. Review collected by and hosted on G2.com.

App on the phone doesn't work so well and the monthly fee is too expensive for what it does. All the projects and hashtags can get cluttered Review collected by and hosted on G2.com.

The data entry is really simple. In other tools I usually fight with dropdowns and calendar. In freckle, I just write text. Review collected by and hosted on G2.com.

I would be nice to have small handy extension for the data entry. The existing extension is rather the whole app, and there's only some unofficial one in the store. Also, could be a bit cheaper considering how simple the task is. Review collected by and hosted on G2.com.

You can add new items easily, and the list of tasks already submitted pulls up so duplicates rarely exist. Review collected by and hosted on G2.com.

Toggling off all users in the reports is cumbersome. Review collected by and hosted on G2.com.

Freckle is highly customizable. From user management to reporting and API access, Freckle has many powerful features. Review collected by and hosted on G2.com.

The timer leaves something to be desired and the user interface has some issues (negative space means positive/selected). Review collected by and hosted on G2.com.