Anthony K.
AK
Anthony K.
Consulting
Mid-Market (51-1000 emp.)
"Overwhelming Interface, Needs Simplification"
1.5/5
What do you like best about Slack?

I appreciate being able to follow multiple channels and the related conversations in my investor group since it seems very clear and straightforward, simple to use. The breakdown or sections for these different channels work very well, and I've been enjoying that. The ability to see a thread of messages and reply to specific comments seems common and easy to use. I like that feature because it ensures nothing gets forgotten in conversations. Review collected by and hosted on G2.com.

What do you dislike about Slack?

So my overall experience with Slack is, I would say, negative in the sense that it's all over the place. There are features and elements everywhere. Seems very complex, and I'm a tech-savvy person, but I never know exactly where on my phone I can get the latest notifications or not. I don't want a notification for everything. I don't understand when I get notified. People tag you. Sometimes they don't tag you. A message. So I never exactly know when it's for me, when it's for the community. There are some notifications I would like just for specific channels, but not everyone, and I can't easily find how to set it up. There is a huge difference between the interface on a browser versus what you get on the phone. It's very messy. It's not easy to find information. There are icons everywhere. I don't enjoy the experience at all, but it's the only option that Notion as well as the investor community proposes for this chatting. So I would rather prefer a way more lean interface, way simpler in the way to use it. Review collected by and hosted on G2.com.

Gaurav S.
GS
Gaurav S.
Salesforce Email Executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast Team Communication with Smart Integrations"
4.5/5
What do you like best about Slack?

What I like best about Slack is how it keeps team communication organized without relying heavily on emails. Channels make it easier to separate projects, departments, and client discussions, while threads help keep conversations clean and easier to follow.

One feature I use regularly is the integration support with tools like Google Drive, Zapier, and project management platforms. Notifications and updates coming directly into Slack help reduce context switching and improve response time across teams.

The search functionality is also surprisingly useful for finding older discussions, files, or decisions quickly. In day-to-day work, this has saved a lot of time and improved collaboration, especially in remote workflows.

Another unexpected benefit is how lightweight and fast the platform feels even when multiple teams and channels are active at the same time. While notification management can sometimes become overwhelming in large workspaces, overall Slack has been reliable and productive for daily communication. Review collected by and hosted on G2.com.

What do you dislike about Slack?

One downside of Slack is that notifications can become overwhelming when working in multiple active channels. Without proper notification settings, it is easy to get distracted or miss important updates among less relevant conversations.

Another limitation is that message history and search functionality on lower-tier plans can feel restricted for teams that need access to older discussions and files. Managing large workspaces can also become slightly cluttered over time if channels are not organized properly.

Slack integrations are useful, but occasionally some third-party app notifications can create noise instead of improving workflow. Initial onboarding for non-technical team members may also take some adjustment, especially when learning channel structures and workflow habits.

Despite these points, overall, the platform still provides strong value for communication and collaboration Review collected by and hosted on G2.com.

Ainul H.
AH
Ainul H.
Sr. Android Developer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, Easy Team Communication with Slack’s Great UI and Built-In AI"
4.5/5
What do you like best about Slack?

Slack is very useful communication tool through which we can do multiple things. Most I used below features:

Chat with individuals through Direct Messages

Create channels for different teams or projects

Share files, images, and documents

Use for Audio and Video Calls

Main things is in organisation we can use channel to share information across the team members.

UI UX is good and easy to use.

Performance is good and faster Review collected by and hosted on G2.com.

What do you dislike about Slack?

Slack AI doesn’t feel like a truly free feature. Overall, Slack is good, but as the team grows, the price grows too. The free plan also has storage limits, while the paid plan doesn’t. Review collected by and hosted on G2.com.

Khushal S.
KS
Khushal S.
Junior Odoo Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Communication but Needs Better Notification Management"
4.5/5
What do you like best about Slack?

I use Slack as my primary hub for team communication, technical discussions, and code review coordination. I love how Slack streamlines daily team communication through structured channels, context-focused tracking, and instant audio and screen sharing huddles. Slack huddles are absolutely my favorite as they are instant and without the hassle of scheduling a meeting. The structured channels create clear boundaries for different projects, clients, and topics, providing a more organized communication space instead of a chaotic chat. Slack is integral to our company's communication and collaboration, solving problems like delayed decision-making and reducing email clutter. The initial setup of Slack was very straightforward and required minimal effort, making workspace creation, channel setup, and team member invitations easy. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I find managing notification noise overwhelming as there's no manual mute button for individual channels, and I notice that replies in threads often get lost or overlooked. Review collected by and hosted on G2.com.

Muhammad Raacikh A.
MA
Muhammad Raacikh A.
Manager Strategy & Operations
Mid-Market (51-1000 emp.)
"Intuitive, Efficient, and Essential for Team Communication"
5/5
What do you like best about Slack?

I really like the intuitive UI of Slack. I've used some other competitors across my career, but Slack has been the easiest to use. I really like the threads feature that allows effective team communication and I love the emoji section within the threads where you can communicate without having to write a word. The fact that Slack now has external connectors is amazing; you can connect AI agents and have them perform multiple tasks, which is very effective and saves a lot of time. Also, setting up Slack is quite convenient and doesn't take a lot of time because the UI is very intuitive. I would rate it a solid nine out of 10. I thoroughly enjoy using Slack. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Yeah. Recently, I've been struggling a lot with the Huddle feature. I really liked that feature previously, but I don't know if it's something on my end or whatever, but I've heard this feedback across different team members also. The Huddle feature isn't the most effective now. It usually gets dropped or there's a lag between the people who are conversing over Huddle, I mean, that's a bit frustrating. Review collected by and hosted on G2.com.

Sarthak S.
SS
Sarthak S.
Software Developer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best Way to Connect with the Salesforce Community Worldwide"
4.5/5
What do you like best about Slack?

i am using this from last 6 to 7 months and this appilication is the best source to join and connect with the community and the workspaces as i'm the active member of the salesforce community so this software helps me alot to fulfill the bridge of the different commnunity members sitting across the world. Review collected by and hosted on G2.com.

What do you dislike about Slack?

the only thing is when a new user starts using this application then it is very hard to understand the Slack Interface at first but after using sometime we get used to of it Review collected by and hosted on G2.com.

Akinlabi I.
AI
Akinlabi I.
Compensation and Benefit Analyst | Payroll Specialist
Mid-Market (51-1000 emp.)
"Effortless Team Communication, Needs Better Notification Control"
4.5/5
What do you like best about Slack?

I love how easy Slack makes communication across teams. The search function helps me quickly find previous conversations, shared files, and decisions without needing to ask colleagues to resend information. I appreciate how threads keep replies connected to the original message, ensuring channels remain organized. I also enjoy the integration tools like Google and Jira. These integrations allow us to share documents, receive updates, and track tasks directly within Slack, saving time and reducing the need to switch between tools. Setting up Slack was so easy that I even adopted it for my personal side projects. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I think better notification control and clearer prioritization of important messages would improve the overall experience. Important messages can easily get buried, especially in busy teams. Review collected by and hosted on G2.com.

Tanya L.
TL
Tanya L.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Convenient Communication"
4/5
What do you like best about Slack?

I really enjoy how convenient Slack is, since it lets me quickly get to the pages I need to communicate with specific people. I especially appreciate the channels feature because I can separate projects by name and easily stay in touch with everyone involved. I also like getting notified when I have a message so I can make sure I follow up promptly. The huddle functionality is also very helpful for holding meetings right from the platform, simply by pressing the headphone button. Then you could invite whoever you want and talk about any conversations that need to be elaborated on or have impromptu meetings. I also really enjoy the catch up button because it allows me to catch up on things that I might have missed very quickly. I also like that I could separate out different workplaces. For example, I have an HR workplace for my HR people and I have a management workplace for all of the managers. It makes it very convenient and then you can even create channels within these workplaces that make it even easier to keep track of separate projects. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Sometimes it's hard to find previous information when you're looking for something. It can be hard to sort through all the channels and all the conversations to find what you want. The search function works okay, but I think that it should have enhanced features in order to find specifics like, if you're looking for something that's been mentioned many times in different areas, some way to narrow that down. Review collected by and hosted on G2.com.

Jesus Alberto G.
JG
Jesus Alberto G.
admission specialist
Education Management
Small-Business (50 or fewer emp.)
"Challenging Setup, Effective Communication Tool"
2/5
What do you like best about Slack?

I like using Slack for chatting and having channels with my coworkers and boss, which makes communication smoother. It's great that there's a dedicated space to ask questions and get answers. I appreciate the AI help; it works great. The channels feature is especially useful as it allows each department to focus on their own queries, which I find great. Using Slack feels almost like using a phone, which is convenient. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I find it challenging to log in and think it could be easier. The initial setup of Slack was challenging and took almost three weeks. Review collected by and hosted on G2.com.

Meet U.
MU
Meet U.
Research Intern
Small-Business (50 or fewer emp.)
"Streamlined Team Communication with Robust Features"
4.5/5
What do you like best about Slack?

I mainly used Slack for daily communication with my development team, and it made it easy to organize conversations into channels for different projects, share files, and quickly jump on huddles when we needed to discuss something. The search feature was especially useful because I could find old messages and shared documents without scrolling through long conversations. Slack makes team communication simple and organized with channels, direct messaging, and easy file sharing. The integration and fast search help me stay productive and quickly find past conversations. I also like how easy it is to join huddles and collaborate with teammates in real time. The interface is clean, reliable, and works smoothly across both desktop and mobile. Channels help keep project discussions organized, while direct messages make quick conversations easy without cluttering team chats. Huddles are useful for resolving questions without scheduling a formal meeting. I use Slack with Google Drive, GitHub, and Jira, and the integration makes it easy to share files, track code updates, and manage project tasks without switching between multiple apps. The setup was quick and straightforward, creating a workspace, inviting team members, and getting started only took a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I don't like that notifications can become overwhelming if you're part of many active channels, and the free version has limitations on message history. Better notification controls and more generous free plan limits would improve the experience. When I am part of several active channels, it's easy to miss important messages because there are so many notifications. I'd also like the free version to keep more message history and offer a few more advanced features before requiring an upgrade. Review collected by and hosted on G2.com.