--- title: Slack Reviews meta\_title: 'Slack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39266 reviews by the users' company size, role or industry to find out how Slack works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 39266 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### Slack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [(3482 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [(3030 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [(2875 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [(2145 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [(1937 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [(1114 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) Users express concern over **missing features** , particularly with organization and search functionality in Slack. [(905 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [(733 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [(728 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [(665 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Slack ##### 1. Ease of Use Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [ See 3482 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ##### 2. Team Collaboration Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [ See 3030 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 3. Communication Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [ See 2875 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 4. Integrations Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [ See 2145 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Raghvendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghvendra P.") RP Raghvendra P. Mid-Market (51-1000 emp.) 4.5/5 "Good Experience can help to increase productivity in workspace" What do you like about Slack? It integrates with popular tools like Jira Jenkins and Google Calendar, so I can receive real-time notifications. Also I get the real time summary of ##### 5. Features Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [ See 1937 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ### 5 Cons or Disadvantages of Slack ##### 1. Notification Issues Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [ See 1114 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 2. Missing Features Users express concern over **missing features** , particularly with organization and search functionality in Slack. [ See 905 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) See Related User Reviews ![Satyam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyam N.") SN Satyam N. Small-Business (50 or fewer emp.) 4.5/5 "A reliable and easy-to-use team communication tool" What do you dislike about Slack? Sometimes the number of notifications can feel overwhelming, especially if you are part of multiple active channels. The free version also has a limit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Team Communication with Room for Notification Improvement" What do you dislike about Slack? Slack needs to work on notification management because it becomes overwhelming with too many messages across channels and threads. ##### 3. Limited Features Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [ See 733 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you dislike about Slack? THE LEAST THING I DONOT LIKE ABOUT SLACK IS THAT THE TRIAL PERIODS THAT IT HAS... REALLY DISPLAYS GOOD STUFF THAT THERE IS NO ACCESS CAPABILITY TO USE ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 4. Overwhelming Experience Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [ See 728 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Team Communication with Seamless Mobile Access" What do you dislike about Slack? I would love to be able to add icons to my channels or chats in Slack so I can find them more easily. Now I only have a lock icon, which sometimes isn ##### 5. Channel Management Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [ See 665 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) See Related User Reviews ![Ami S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ami S.") AS Ami S. Mid-Market (51-1000 emp.) 4.0/5 "Slack best method of communication at work" What do you dislike about Slack? With too many channels, messages get buried quickly. Constant pings can be distracting if channels and alerts aren’t managed well. ![Adalberto B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adalberto B.") AB Adalberto B. Mid-Market (51-1000 emp.) 4.0/5 "Very effective for sharing experiences and knowledge within established groups" What do you dislike about Slack? What I dislike about Slack is that it can become overwhelming. Too many channels and notifications. ![Xavier C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xavier C.") XC Xavier C. Sr. Infosec & Compliance Analyst Mid-Market (51-1000 emp.) 7/30/2026 "An Effective Industry Standard Communications Platform" 4.5/5 What do you like best about Slack? What I like best about Slack is how incredibly intuitive and user-friendly it is right from the start.The interface feels natural and clean, so even new team members pick it up in minutes without needing training. On top of that, the integration compatibility is outstanding. It connects seamlessly with almost every tool we use, pulling notifications and updates right into channels. The admin features are also extensive yet surprisingly intuitive: setting up user groups, permissions, channel management, security policies, and compliance settings is straightforward and powerful without being overwhelming. Overall, Slack has become the central hub for our team's communication and workflow at work, saving time and reducing email clutter dramatically. Review collected by and hosted on G2.com. What do you dislike about Slack? Some features that I’d consider relatively basic are locked behind higher-tier pricing plans. For example, the ability to export the contents of a channel to a PDF or another format isn’t available, unless you’re willing to take an inordinate number of screenshots and stitch them together. Permissions management for users and channels is not well organized and explained. Administration is doable, but can be a bnit of a headache at times. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack helps us communicate effectively in an organized, topic-focused way, especially thanks to its integrations and broad compatibility with other applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harsh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh M.") HM Harsh M. Software Developer Computer Software Mid-Market (51-1000 emp.) 5/14/2026 "Discord but for Corporate, clears communication gaps in remote companies." 4.5/5 What do you like best about Slack? I like that it is the corporate version of Discord, in a UI/UX sense, and includes all the features someone in an office would use, just like someone gaming or chatting would in Discord. Such features include marking people as VIP, muting certain threads, and the ability to add code snippets, which is particularly useful. It has good integration with GitHub, but its behaviour is a bit inconsistent, because one of my colleagues wasn't able to get the embed to show, and he was sure he hadn't disabled it when prompted initially, and we couldn't figure out how to enable GitHub embeds for him like they were on for me. JFYI, he had his GitHub connected to Slack. I can imagine Slack lacking some performance on low-end devices, but that's an issue with all the browser-based applications (Electron), so I can't totally blame them. Review collected by and hosted on G2.com. What do you dislike about Slack? If there were a solution for the lags and delays during screen share with a lot of people on call, it would be good. Another thing is also the huddle control bar that appears when in a huddle, and the sharing screen becomes a blank bar on Mac OS sometimes (rarely, but observed by my senior colleague and me too). Also, there should be an easier way to just silence or completely remove some Apps/Integrations on a personal user level, as they can get pretty annoying, and muting doesn't work. e.g., Birthday Bot with the "I'd like to remind you about some important events" message now and then. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack is solving the communication gap between corporate employees and removing the complexity of apps like MS Teams, making it just super simple to connect with teams, make groups, make quick calls or proper meetings, and has the tools to conduct all of this smoothly for any medium-sized remote environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Uchenna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uchenna D.") UD Uchenna D. Grill Cook Small-Business (50 or fewer emp.) 5/14/2026 "Slack Makes Teamwork Simple and Keeps Everyone Connected" 4.5/5 What do you like best about Slack? Slack makes teamwork feel simple. I really like how easy it is to jump into a channel, share updates, and follow conversations without losing track. Being able to send quick messages, react with emojis, and keep files organized in one place makes collaboration feel smooth and natural. Overall, it helps keep everyone connected and on the same page. Review collected by and hosted on G2.com. What do you dislike about Slack? One downside of Slack is that conversations can end up scattered across multiple channels, which makes it easy to miss important updates. When several threads are active at the same time, it can feel overwhelming to keep track of what’s happening where. Notifications also build up quickly, and that can interrupt my focus. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack helps cut down communication delays and keeps work organized by bringing conversations, files, and updates into one place. Before I started using it, information was scattered across long email threads, and it was easy to miss important details. Now, channels keep discussions focused and make it clearer where different topics belong, while real-time messaging speeds up decision-making. The search feature also saves time, since it’s simple to pull up past conversations and quickly find shared documents when I need them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Francisc C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisc C.") FC Francisc C. Software Engineer Automotive Small-Business (50 or fewer emp.) 5/14/2026 "Intuitive Team Chat and Strong Integrations, but macOS App Slows Down and Pricing Adds Up" 3.5/5 What do you like best about Slack? The user interface is very intuitive, and it’s probably the easiest team chat app to use. The integrations with external services are genuinely helpful, and the ecosystem feels mature enough that you can find pretty much everything you need. Most of the issues I’ve run into are with the macOS native app. It’s quite slow and not very reliable: I often have to restart it, and sometimes thread replies don’t show up at all. Because of that, I mostly stick to the web version, which works much better for me. Another downside is the pricing. It gets very expensive if you have a big team. Review collected by and hosted on G2.com. What do you dislike about Slack? The biggest downside is the pricing. It is good software, but there are cheaper alternatives out there Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack makes it very easy to share chats and knowledge bases with external teams. At the company I work for, we don’t use Slack internally, but for collaborating with clients and service providers it’s instrumental. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jesse B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse B.") JB Jesse B. Chief Executive Officer Small-Business (50 or fewer emp.) 5/14/2026 "Slack Streamlines Team Communication with Intuitive Integrations and Brilliant AI Summaries" 5/5 What do you like best about Slack? Slack creates a single source of turth of communication acorss teams both internal and external teams. While it doesnt have all the tools you will need in your tech stack it typically will have a connector to that tool such as google drive, outlook, dropbox, troll, etc.... It is fairly intutitve tool and can be customized to fit your needs. I find it to be very responsive and easy to use. The cost of it i nominal when you consider the streamlined benefits of clear communication. The only difficuly I would say is that when you are handling extremely large teams the messaging and the notifications can feel a bit overwhelming at times. The ai tool, espeically the summaratization tool is brilliant and saves you hours of recap. Lastly the support while mostly auto pilot is easy to access and intutitve to handle. Review collected by and hosted on G2.com. What do you dislike about Slack? I personally wish that slack had it's ony project management features and more kanban style moood boards this would replace many other tools i have to patquilt in my tech stack and give me a more seemless working experience. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack saves me time having to onboard thru clunk means espeically for remote teams. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic Review from User Profile ![Suman D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suman D.") SD Suman D. Freelance Web and graphic Designer || Illustrator Small-Business (50 or fewer emp.) 5/14/2026 "Slack Made Freelance Client Communication Easy" 5/5 What do you like best about Slack? Slack has been a very important tool in my freelancing journey. It helps me stay connected with clients professionally and keeps communication organized. The private channels feature is one of the best parts because I can create separate workspaces for each client, making project discussions, file sharing, and updates easy to manage. The UI/UX is clean, modern, and very beginner-friendly. Everything is easy to navigate, from messaging and notifications to file uploads and team collaboration. Even clients who are not very tech-savvy can use it comfortably. Slack also offers excellent integrations with tools like Google Drive, Zoom, Trello, and Dropbox, which improves productivity and saves time during project management. Having everything connected in one platform makes freelancing work much smoother. In terms of performance, Slack runs reliably and delivers messages instantly without major issues. The desktop and mobile apps both work well, allowing me to communicate with clients from anywhere. The pricing is affordable and provides great value for freelancers and small teams. Even the free version includes many useful features, while the paid plans are reasonably priced for the productivity benefits they offer. The onboarding experience is simple, and setting up channels or inviting clients takes only a few minutes. Customer support resources and help articles are also easy to access whenever needed. I also like the AI and intelligence features that help improve productivity by making searches, message organization, and workflow management smarter and faster. It helps save time and makes communication more efficient during client projects. Overall, Slack is an excellent communication and collaboration platform that has helped me manage client relationships, organize projects efficiently, and improve my freelancing workflow. Review collected by and hosted on G2.com. What do you dislike about Slack? I don’t have many complaints about Slack because overall it has been very useful for my freelancing work. However, sometimes I notice a small glitch in the web version where a chat section gets stuck in an infinite loading loop. It usually fixes itself after refreshing the page, but it can interrupt workflow occasionally. Other than that, my experience with Slack has been very positive. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Before using Slack, managing freelance client communication across multiple platforms was difficult and unorganized. Important messages, project files, and feedback were often scattered between email, WhatsApp, and other apps, which slowed down workflow and sometimes caused confusion. After switching to Slack, I was able to create private channels for each client and keep everything organized in one place. This improved communication, reduced missed messages, and made project collaboration much faster and more professional. Features like file sharing, integrations, notifications, and AI-powered search tools helped save time and increased productivity during daily work. Slack has also helped me respond to clients faster and manage multiple projects more efficiently. The simple user interface and affordable pricing make it a great solution for freelancers and small teams. Overall, it has improved my workflow, client communication, and project management experience significantly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rebecca I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca I.") RI Rebecca I. Senior Operations Manager Food Production Small-Business (50 or fewer emp.) 5/14/2026 "Slack Makes Cross-Team Communication Effortless" 4.5/5 What do you like best about Slack? Slack has been great for our company. The biggest benefit has been how easy it makes communication between departments and across 4 different locations. We use different channels to share schedules, deliveries, launches, and product changes, and it also gives staff a simple place to ask questions. We also rely on private messaging, which feels more informal and quicker than email. We’ve been on the free plan for roughly two years now. I can see there are plenty of perks with the paid offerings, but we haven’t needed them yet; still, they seem like they’d be a strong fit for a growing business. Over the years we’ve had zero issues, and adding or disabling staff has been a breeze. Review collected by and hosted on G2.com. What do you dislike about Slack? One drawback for me, as the account “owner,” is that I can’t see all channels to understand how many have been created, who is creating them, and whether there’s any overlap. I believe that kind of visibility may be included as a perk on the paid plan. In my opinion, the pricing structure starts quite high, so we can’t justify the cost right now, even though I’m sure there are many integrations and other pros with the paid plans. One other big thing I wish Slack had is autocorrect and grammar support. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Communication. It gives us a simple, central place to communicate call-outs, team projects, schedules, and live updates for certain departments. Most of our staff have downloaded the app on their phones, so everyone can access it easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Mehfooj A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehfooj A.") MA Mehfooj A. Data Analyst Mid-Market (51-1000 emp.) 5/14/2026 Guest users or non-business users of the software, not included in G2 scores. "Slack Makes Team Collaboration Easy and Organized" 5/5 What do you like best about Slack? What I like best about Slack is how easy it makes communication without feeling overwhelming. It keeps conversations organized through channels, threads, and integrations, so it’s much easier to collaborate with teams, especially during projects or fast-paced work. I also like that it works well for both quick discussions and more technical collaboration without needing endless meetings or emails. Review collected by and hosted on G2.com. What do you dislike about Slack? One thing I dislike about Slack is that it can become distracting when there are too many channels, notifications, and constant messages coming in throughout the day. Sometimes important updates get buried in conversations, especially in larger teams. It can also feel difficult to fully disconnect from work because communication is happening all the time. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack helps solve the problem of scattered communication by bringing team chats, updates, file sharing, and collaboration into one place. It makes it easier to stay aligned with teams, especially while working on projects, open source contributions, or coordinating tasks remotely. It saves time compared to long email threads and helps conversations move faster while still keeping things organized through channels and threads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sumit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit D.") SD Sumit D. Frontend Web Developer Mid-Market (51-1000 emp.) 7/27/2026 Guest users or non-business users of the software, not included in G2 scores. "Organized Team Communication and Seamless Integrations" 5/5 What do you like best about Slack? What I like best about Slack is how it keeps team communication organized through channels, direct messages, and searchable conversations. It makes collaboration faster, reduces unnecessary emails, and integrates well with tools like GitHub, Google Drive, and project-management platforms. Review collected by and hosted on G2.com. What do you dislike about Slack? What I dislike about Slack is that frequent notifications and too many channels can become distracting and overwhelming. Important messages can also get buried in long conversations, making it difficult to keep track of key updates. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of scattered team communication by bringing messages, files, updates, and integrations into one place. It helps me collaborate faster, reduce unnecessary emails, stay organized through channels, and easily find past conversations or important information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Garrick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garrick C.") GC Garrick C. Staff Software Engineer Financial Services Mid-Market (51-1000 emp.) 5/19/2026 "Slack is Powerful Central Hub for Tool Integrations and Notifications" 5/5 What do you like best about Slack? It integrates with so many tools that it’s easy to make it the central hub for communications and agent-based tooling interactions. It also works well for notification centralization, so you don’t have to keep an eye on multiple apps. You can simply pipe external notifications into Slack channels. Review collected by and hosted on G2.com. What do you dislike about Slack? I think they could do a better job of letting you create webhooks directly from the Slack app, rather than pushing you to the website to set everything up. It would also be helpful to have a wizard that walks you through the steps, so there’s less ambiguity and it can suggest best practices along the way. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? It helps me communicate across different departments in the company and keep track of follow-ups. I can subscribe to whichever channels I’m interested in, which makes it easier to stay on top of updates and not miss anything I need to know. Review collected by and hosted on G2.com. 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