--- title: Slack Reviews meta\_title: 'Slack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39268 reviews by the users' company size, role or industry to find out how Slack works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 39268 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### Slack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [(3482 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [(3030 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [(2875 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [(2145 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [(1937 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [(1114 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) Users express concern over **missing features** , particularly with organization and search functionality in Slack. [(905 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [(733 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [(728 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [(665 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Slack ##### 1. Ease of Use Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [ See 3482 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ##### 2. Team Collaboration Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [ See 3030 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 3. Communication Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [ See 2875 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 4. Integrations Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [ See 2145 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Raghvendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghvendra P.") RP Raghvendra P. Mid-Market (51-1000 emp.) 4.5/5 "Good Experience can help to increase productivity in workspace" What do you like about Slack? It integrates with popular tools like Jira Jenkins and Google Calendar, so I can receive real-time notifications. Also I get the real time summary of ##### 5. Features Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [ See 1937 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ### 5 Cons or Disadvantages of Slack ##### 1. Notification Issues Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [ See 1114 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 2. Missing Features Users express concern over **missing features** , particularly with organization and search functionality in Slack. [ See 905 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) See Related User Reviews ![Satyam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyam N.") SN Satyam N. Small-Business (50 or fewer emp.) 4.5/5 "A reliable and easy-to-use team communication tool" What do you dislike about Slack? Sometimes the number of notifications can feel overwhelming, especially if you are part of multiple active channels. The free version also has a limit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Team Communication with Room for Notification Improvement" What do you dislike about Slack? Slack needs to work on notification management because it becomes overwhelming with too many messages across channels and threads. ##### 3. Limited Features Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [ See 733 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you dislike about Slack? THE LEAST THING I DONOT LIKE ABOUT SLACK IS THAT THE TRIAL PERIODS THAT IT HAS... REALLY DISPLAYS GOOD STUFF THAT THERE IS NO ACCESS CAPABILITY TO USE ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 4. Overwhelming Experience Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [ See 728 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Team Communication with Seamless Mobile Access" What do you dislike about Slack? I would love to be able to add icons to my channels or chats in Slack so I can find them more easily. Now I only have a lock icon, which sometimes isn ##### 5. Channel Management Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [ See 665 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) See Related User Reviews ![Ami S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ami S.") AS Ami S. Mid-Market (51-1000 emp.) 4.0/5 "Slack best method of communication at work" What do you dislike about Slack? With too many channels, messages get buried quickly. Constant pings can be distracting if channels and alerts aren’t managed well. ![Adalberto B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adalberto B.") AB Adalberto B. Mid-Market (51-1000 emp.) 4.0/5 "Very effective for sharing experiences and knowledge within established groups" What do you dislike about Slack? What I dislike about Slack is that it can become overwhelming. Too many channels and notifications. ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/25/2026 Guest users or non-business users of the software, not included in G2 scores. "Slack Makes Team Communication Feel Personal, Fast, and Integrated" 4.5/5 What do you like best about Slack? It feels less like a formal work tool and more like a personalized communication space for the team. The UI is clean, friendly, and easy to use, but what really stands out to me is the way Slack lets people communicate beyond just plain text. Emojis, reactions, GIFs, quick replies, threads, and huddles make conversations feel more natural and expressive, especially compared to more formal workplace tools. I also like how customizable and flexible each chat or group can be. You can pin important documents, keep useful links in a channel, react to messages, organize conversations in threads, and make a workspace feel specific to how your team actually works. Even the profile experience feels a little more human and less corporate, which makes day-to-day communication feel lighter. Another big plus is the number of integrations. Slack connects well with tools we already use, like Gmail, Lattice, and other workplace apps, so updates and workflows can come into one place instead of being scattered across multiple platforms. Overall, Slack makes collaboration feel faster, more connected, and more personal without losing the structure needed for work. Review collected by and hosted on G2.com. What do you dislike about Slack? Honestly, there is not much I actively dislike about Slack. The only thing that sometimes bugs me is that Slack has so many features that I feel I am probably not using it to its full potential. For example, I would like to use Slack more as a personal document organizer or link organizer, but I do not always know the best way to set that up or build that habit. It would be helpful if Slack prompted users more proactively with learning paths, tips, or use-case-based onboarding. For example, if someone frequently saves links or pins documents, Slack could suggest better ways to organize them, create workflows, or use features that already exist. So my issue is less about the product lacking features and more about discoverability. There is a lot of value in Slack, but I would appreciate more guidance on how to unlock it. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of keeping official communication easy, quick, and organized. It helps me stay connected with my immediate team as well as the larger company without communication feeling too formal or scattered. Instead of relying only on emails or meetings, Slack makes day-to-day conversations more intuitive through channels, threads, quick replies, reactions, and huddles. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin R. SDE Enterprise (\> 1000 emp.) 6/22/2026 "Intuitive, Reliable Slack That Streamlines Daily Work with Powerful Integrations" 5/5 What do you like best about Slack? In my professional use of Slack, it has been one of the most-used communication platforms for sending and receiving important messages, sharing information, posting team updates, and more. Slack has an intuitive UI and visuals that make it easy to access all of its features. Slack’s upcoming AI features help me rephrase context and support other tasks as well, like taking notes. Slack’s performance is not compromised; it’s reliable, and I can pick up my chats right where I left off. The quick integrations with other platforms, such as Okta verification, Google Calendar, and Jira, are promising and effective. Overall, Slack supports my day-to-day work and helps me get things done more easily and onboarding new user is very easy. Review collected by and hosted on G2.com. What do you dislike about Slack? Slack notifications are very easy to miss, and sometimes they feel difficult to retrieve unless I remember the specific conversation or the team members involved. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves my day-to-day problems by offering audio and video conferencing, an instant messaging platform, and support for screen sharing and presentations, among other features. The ability to prioritize my conversations and team members is both effective and useful. Being able to lock business conversations, or create instant group chats for quick access, is very supportive from a business perspective. Pinning important messages is also very helpful in my day-to-day activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Harshil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshil S.") HS Harshil S. DevOps Developer Mid-Market (51-1000 emp.) 6/19/2026 "Slack’s Clean UI and Flawless Integrations Make Collaboration Effortless" 4.5/5 What do you like best about Slack? Slack completely transforms how teams connect. The UI/UX is clean and intuitive, which makes onboarding feel effortless. Where it truly shines, though, is in performance and its flawless integrations—it acts as a central hub for our entire tech stack. While the pricing is premium, the ROI from seamless collaboration and the built-in AI/intelligence search feature makes it worth every penny. Review collected by and hosted on G2.com. What do you dislike about Slack? When you in multiple channels the constant pings can quickly feel overwhelming and disrupt deep focus. Also the desktop app can be quite resource heavy sometime noticeably eating up RAM especially if you have multiple workspace open simultaneously Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the chaos of fragmented communication by replacing endless email chains with organized channels. Its biggest benefit, for me, is how it centralizes the tech stack: real-time tool integrations and automated alerts stream directly into the workspace. That cuts down on context switching, keeps projects transparent, and makes cross-functional collaboration feel fast and fluid. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ravindu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravindu M.") RM Ravindu M. Accounting Team Lead Accounting Mid-Market (51-1000 emp.) 6/19/2026 "Declutters Team Communication with Organized Channels and Focused Threads" 5/5 What do you like best about Slack? What I like best about Slack is how effectively it declutters our daily internal communication. Moving conversations out of messy, endless email chains and into organized, topic-specific channels makes finding past information so much faster. It keeps the whole team aligned, and the threaded replies keep discussions focused instead of chaotic. Review collected by and hosted on G2.com. What do you dislike about Slack? The biggest downside to Slack is the sheer volume of notifications, which can easily lead to digital fatigue. Because it operates as a real-time chat platform, there is often an unspoken pressure to respond instantly. If you don't aggressively manage your status and notification settings, it can quickly morph from a productivity tool into a constant source of daily distraction." Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of internal communication silos, which is especially tough for a distributed team. Before using it, vital project updates were frequently trapped in isolated 1-on-1 email chains. Moving our daily discussions into dedicated channels has broken down those barriers. The biggest benefit is absolute transparency—everyone knows exactly where a project stands, and cross-department collaboration is faster than ever. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Deepika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepika K.") DK Deepika K. Markops Mid-Market (51-1000 emp.) 8/2/2026 "Slack Streamlined Our Marketing Ops with Real-Time Lead Alerts" 5/5 What do you like best about Slack? Managing marketing ops means constantly coordinating across sales, demand gen, and product, and Slack has made that much easier. Dedicated channels keep everyone aligned during campaign launches, while the Salesforce and HubSpot integrations instantly notify sales when a lead qualifies. That faster handoff has helped us improve lead response time by around 40%. Review collected by and hosted on G2.com. What do you dislike about Slack? Notification fatigue is real, without channel discipline, everything becomes noise and important alerts get buried. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? benefit has been keeping sales, marketing, and product aligned in one place. Since Salesforce and HubSpot are integrated with Slack, qualified leads are shared instantly instead of getting buried in emails. We've cut lead handoff time from over a day to under 30 minutes, and campaign launches are much smoother because everyone has the same visibility and context. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nanda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nanda S.") NS Nanda S. Software Engineer Enterprise (\> 1000 emp.) 6/11/2026 "AI Features for Seamless Real-Time Team Communication" 5/5 What do you like best about Slack? Slack offers a real-time messaging service, video conferencing, and integrations with various software tools like Zoom meetings, Google Drive, and more. Slack also provides newer AI features such as summarising the context, sharing meeting notes, improved search filters, and other helpful options. It has an intuitive UI that makes it easy to start conversations without needing manual support or guidance. Overall, Slack’s performance and pricing feel suitable for big organisations that want to maintain a high-quality, real-time messaging platform. Review collected by and hosted on G2.com. What do you dislike about Slack? Sometimes, when messages get queued up, the conversation can feel scattered, and it becomes difficult to pull together all the information. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack addresses my real concerns by letting me store my conversations and pick them up right where I left off. I also like the ability to highlight or prioritize VIP conversations when something needs my attention. Creating groups is instant and easy to access, which makes collaboration smoother. On top of that, being able to kick-start a meeting or video call instantly has been an effective solution for me. Review collected by and hosted on G2.com. Show More 6/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Founder Marketing and Advertising Small-Business (50 or fewer emp.) 6/14/2026 "Slack Makes Team Communication Effortless with Organized Channels and Integrations" 5/5 What do you like best about Slack? The best thing about Slack, in my experience, is how well it keeps our team organised. We use separate channels for projects, client discussions, and internal updates, which makes it much easier to find the right information when we need it. I also like its integrations with ClickUp, Google Drive, and Sup Standup Bot because they help keep project updates in one place. Review collected by and hosted on G2.com. What do you dislike about Slack? One drawback is that important messages can sometimes get lost in busy channels, especially when several teams are active at the same time. Managing notifications also takes a bit of effort, since you have to fine-tune them to avoid distractions when you’re trying to stay focused. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack helps our team communicate quickly without relying on long email threads. We use it every day for project discussions, file sharing, standup updates, and making quick decisions. It has improved collaboration, reduced response times, and helps everyone stay aligned on project progress. Review collected by and hosted on G2.com. Show More 6/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tricia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tricia T.") TT Tricia T. Information Systems Manager Mid-Market (51-1000 emp.) 6/15/2026 "Seamless Integrations, Stellar yet Grounded UI/UX, and Rock-Solid Performance" 5/5 What do you like best about Slack? Slack’s UI/UX design strikes a nice balance between classic and modern, which gives us that comfortable sense of familiarity while we use it. The integrations have been seamless as well, and they keep us in the loop with our existing systems. Its performance and overall upkeep have made us loyal users to the point that we’ve never seriously considered migrating to another platform. Support has also been very helpful. That said, we rarely need to contact them because the app has had little to no issues for us. I’ve seen what their AI is capable of, but our current setup isn’t really looking for an add-on like Slack AI right now. We’re perfectly content with what we have, and I’m glad Slack has been stellar for our company for the entire time we’ve had it; the ROI is evident. Review collected by and hosted on G2.com. What do you dislike about Slack? Nothing really. Slack has become not only our team’s main hub for communication, but also a bit of a reprieve at the same time. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? It definitely lessens the fragmented state of our systems thanks to the app integrations and automations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Sherri W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherri W.") SW Sherri W. Technical Support Specialist Mid-Market (51-1000 emp.) 8/4/2026 Guest users or non-business users of the software, not included in G2 scores. "Fast, Focused, and Easy Team Chat" 4.5/5 What do you like best about Slack? It keeps communication organized without slowing me down during normal workflow of the day. Review collected by and hosted on G2.com. What do you dislike about Slack? The main thing I dislike about Slack is how easy it is for important messages to get buried when channels become busy. Even with threads, conversations can get scattered, and I sometimes have to dig through a lot of noise to find a decision or file. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of scattered communication by giving me one organized place for conversations, files, and decisions. Before using Slack, information was spread across emails, texts, and different tools, which made it hard to keep track of updates or find past discussions. Slack’s channels and search features keep everything structured, so I can quickly locate messages or files without digging through multiple apps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. TIER ONE REPRESENATIVE Mid-Market (51-1000 emp.) 12/3/2024 "SLACK SURVEY" 5/5 What do you like best about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE AT ONCE AND THE SYSTEM WILL NOT GLICH. MY FAVORITE IS THE DIFFERENT TABS THA EXPRESS THE DIFFERENT DEPARTMENTS THRU OUT THE FACILITY. Review collected by and hosted on G2.com. What do you dislike about Slack? THE LEAST THING I DONOT LIKE ABOUT SLACK IS THAT THE TRIAL PERIODS THAT IT HAS... REALLY DISPLAYS GOOD STUFF THAT THERE IS NO ACCESS CAPABILITY TO USE AFTER A PERIOD OF TIME. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? IT IS SOLVING HAVING TO GET UP OUT YOUR SEAT TO GET A TEAM LEAD OR THE "PERSON WHO RUNS THE FACILITY" ON THE LINE, WITH A CUSTOMER/RECIEPIENT WE CAN COMMUNICATE TO THE TEAM LEADS THROUGH SLACK AND COMMUNICATE WITH THE CUSTOMER /RECIEPIENT EFFICIENTLY Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. 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