--- title: Slack Reviews meta\_title: 'Slack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39265 reviews by the users' company size, role or industry to find out how Slack works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 39265 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### Slack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [(3482 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [(3030 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [(2875 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [(2145 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [(1937 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [(1114 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) Users express concern over **missing features** , particularly with organization and search functionality in Slack. [(905 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [(733 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [(728 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [(665 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Slack ##### 1. Ease of Use Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [ See 3482 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ##### 2. Team Collaboration Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [ See 3030 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 3. Communication Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [ See 2875 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 4. Integrations Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [ See 2145 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Raghvendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghvendra P.") RP Raghvendra P. Mid-Market (51-1000 emp.) 4.5/5 "Good Experience can help to increase productivity in workspace" What do you like about Slack? It integrates with popular tools like Jira Jenkins and Google Calendar, so I can receive real-time notifications. Also I get the real time summary of ##### 5. Features Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [ See 1937 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ### 5 Cons or Disadvantages of Slack ##### 1. Notification Issues Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [ See 1114 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 2. Missing Features Users express concern over **missing features** , particularly with organization and search functionality in Slack. [ See 905 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) See Related User Reviews ![Satyam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyam N.") SN Satyam N. Small-Business (50 or fewer emp.) 4.5/5 "A reliable and easy-to-use team communication tool" What do you dislike about Slack? Sometimes the number of notifications can feel overwhelming, especially if you are part of multiple active channels. The free version also has a limit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Team Communication with Room for Notification Improvement" What do you dislike about Slack? Slack needs to work on notification management because it becomes overwhelming with too many messages across channels and threads. ##### 3. Limited Features Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [ See 733 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you dislike about Slack? THE LEAST THING I DONOT LIKE ABOUT SLACK IS THAT THE TRIAL PERIODS THAT IT HAS... REALLY DISPLAYS GOOD STUFF THAT THERE IS NO ACCESS CAPABILITY TO USE ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 4. Overwhelming Experience Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [ See 728 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Team Communication with Seamless Mobile Access" What do you dislike about Slack? I would love to be able to add icons to my channels or chats in Slack so I can find them more easily. Now I only have a lock icon, which sometimes isn ##### 5. Channel Management Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [ See 665 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) See Related User Reviews ![Ami S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ami S.") AS Ami S. Mid-Market (51-1000 emp.) 4.0/5 "Slack best method of communication at work" What do you dislike about Slack? With too many channels, messages get buried quickly. Constant pings can be distracting if channels and alerts aren’t managed well. ![Adalberto B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adalberto B.") AB Adalberto B. Mid-Market (51-1000 emp.) 4.0/5 "Very effective for sharing experiences and knowledge within established groups" What do you dislike about Slack? What I dislike about Slack is that it can become overwhelming. Too many channels and notifications. ![Prashant K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant K.") PK Prashant K. Volunteer Mid-Market (51-1000 emp.) 7/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Slack: Your Team Partner" 4.5/5 What do you like best about Slack? It have organized Channels for different types like for examples announcements, general etc, for working Professional plus you can divide specific conversations for specific projects, topicss etc. It has Built in AI and Automation which I like the most about it and it is very optimized as per my usage. Review collected by and hosted on G2.com. What do you dislike about Slack? There is one thing I hate about Slack bacause we have partners, colleagues around the globe. Similar to other tools like Notion etc, there should be an option to add a special type while writing/typing for datetimes so when I say we meet at 4 pm, it should automatically translates to what that mean for the people in different time zones. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? For meetings, I can utilize Huddles instantly for voice or video calls/meet, and it helps me to find what I need from the messages sent on the channels through AI powered search. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Atharva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharva S.") AS Atharva S. SRE Mid-Market (51-1000 emp.) 5/14/2026 "Organized, Fast Team Communication with Seamless Integrations" 4.5/5 What do you like best about Slack? What I like most about Slack is how it keeps team communication organized without overwhelming everyone. Channels make it easy to separate discussions by project or team, while threads prevent conversations from becoming cluttered. The search functionality is excellent, allowing me to quickly find old messages, shared files, or links instead of asking teammates to resend information. Slack also integrates seamlessly with tools like Jira, GitHub, Google Drive, and CI/CD notifications, which helps keep important updates in one place and reduces context switching. The desktop and mobile apps are fast and reliable, and the clean UI makes it easy to navigate even with multiple workspaces. Features like huddles, reminders, message scheduling, and workflow automation have improved collaboration and saved time. Overall, Slack has streamlined communication, increased team productivity, and reduced the need for lengthy email chains. Review collected by and hosted on G2.com. What do you dislike about Slack? While Slack is an excellent communication platform, the notification system can sometimes become overwhelming, especially in large workspaces with many active channels. It takes some time to fine-tune notification settings to avoid distractions without missing important updates. The search feature is powerful, but locating older conversations can occasionally be difficult if you don't remember specific keywords. Another drawback is that message history and certain advanced features are limited on the free plan, which can be restrictive for smaller teams. Slack also uses a fair amount of system resources when multiple workspaces are open. Although integrations are one of its biggest strengths, managing a large number of app notifications can sometimes make channels feel noisy. Overall, these are relatively minor issues compared to the value Slack provides for day-to-day collaboration. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the challenge of fragmented team communication by bringing conversations, file sharing, and application notifications into a single platform. Instead of relying on long email threads or switching between multiple tools, our team can collaborate in real time through organized channels and direct messages. Integrations with tools like Jira, GitHub, and Google Drive ensure that project updates, code changes, and shared documents are available in one place, improving visibility across teams. This has significantly improved our workflow by reducing response times, making information easier to find, and enabling faster decision-making. Features such as huddles, reminders, and workflow automation further streamline daily tasks, helping us stay aligned and productive while spending less time managing communication. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/6/2026 Current UserValidated ReviewerSource: G2 invite ![MD Akbar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MD Akbar A.") MA MD Akbar A. AI-ML Intern Mid-Market (51-1000 emp.) 7/6/2026 "Slack as a Searchable Team Memory with Powerful Workflow and ChatOps Integrations" 5/5 What do you like best about Slack? What's kept me on Slack for years isn't any single feature, it's that it quietly becomes the searchable memory of a team. Threads keep side conversations from burying the main channel, and search is good enough that the answer to "why did we do it this way" from six months ago is usually one query away. The second thing is how much of my actual workflow lives inside it without writing glue code: CI/CD results, monitoring alerts, and PR pings land in the right channel through webhooks and the App Directory, and Workflow Builder handles routine approvals and reminders without any engineering effort. For anyone doing on-call work, a dedicated incident channel with pinned status updates is one of the simplest, most effective ChatOps patterns out there, it doubles as a ready-made timeline when you sit down to write the postmortem. What's made me more bullish on where it's headed: Slack recently rolled out a native MCP server, letting outside AI tools query workspace data through a standardized, permission-aware protocol instead of a pile of one-off integrations, plus real-time secret-scanning that flags an API key someone pastes into a channel before it turns into an incident. Small details, but they show the platform evolving with how engineering teams actually work now, not just chasing chat features. Review collected by and hosted on G2.com. What do you dislike about Slack? The free plan quietly undercuts the exact thing I praised. History and file visibility roll off after 90 days, and anything older than a year is deleted unless you've upgraded, so "searchable team memory" only holds up if you're paying for it or you've built your own export habit. The same free tier caps you at 10 third-party app installs, which bites fast once you're piping in CI/CD, monitoring, and a ticketing tool at the same time. Second is scope creep. What used to be a very good chat app now also wants to be a workflow engine, a docs tool, a lightweight CRM via Salesforce channels, and a full AI agent that drafts messages and summarizes channels for you, and a lot of what makes it smart is limited to Business+, Enterprise+, or a separate AI add-on. None of these are bad individually, but tracking which capability lives on which plan has become its own chore. Slack That AI point cuts both ways: Slackbot can already send messages, update your status, and take actions on channels on your behalf once you've approved it. Useful, but I'd want clearer after-the-fact visibility into what it did and why, not just a one-time permission prompt. And on Linux, the desktop client is still a heavy Electron app, noticeably more RAM-hungry than a messaging tool should be Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? 1. Toolchain Fragmentation (The "Swivel Chair" Problem) The Problem: Managing modern infrastructure usually requires constantly context-switching between an AWS console, monitoring dashboards, GitLab CI/CD pipelines, and local Ubuntu terminal environments. The Benefit: Slack acts as a unified command center. By utilizing webhooks, everything from Jenkins build statuses to Terraform state alerts and Ansible playbook results are piped directly into dedicated project channels. This single pane of glass turns isolated pipeline events into visible team actions, saving hours of platform-hopping each week. 2. Incident Response Latency The Problem: Traditional alerting often relies on easily ignored emails or passive dashboards, delaying the critical window between issue detection and mitigation. The Benefit: Integrating an SRE incident management system directly with Slack drastically reduces Mean Time to Resolution (MTTR). When an alert fires—whether it is a MongoDB latency spike or a Redis cache failure—the right engineers are notified instantly. We can immediately jump into a Slack Huddle, share terminal screens, and swarm the issue without breaking workflow. 3. Loss of Troubleshooting Context The Problem: Complex architecture decisions, code snippets, and deployment debugging steps often get lost in temporary direct messages or fragmented email chains, making post-mortems a nightmare. The Benefit: Threaded conversations in channels create a persistent, searchable log of how we handle complex tasks, like automating the deployment of a multi-service containerized application. If a deployment fails, the exact steps taken to fix it, along with the relevant console error logs, are preserved asynchronously. This history acts as living documentation for the entire engineering team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Daniel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel R.") DR Daniel R. Freelancer Computer Software Mid-Market (51-1000 emp.) 7/2/2026 "Can’t Imagine a Workday Without Slack" 5/5 What do you like best about Slack? It’s easy to keep track of important conversations and organize day-to-day communication with company members. I can’t imagine a workday without Slack. There’s no shortage of connections, and the voice and video quality in Huddles is magnifique. Although the price isn’t cheap, for a small-to-medium company it’s affordable for the value you get. It offers a wide variety of integrations, and you can even create your own. It’s also very easy to use, with different ways to connect with the Slack backend. I can’t really comment on support because I’ve never needed it. Everything works as it should, and it’s always been clear how to use it. Review collected by and hosted on G2.com. What do you dislike about Slack? If I have to say something… it’s owned by Salesforce. In my experience, when Salesforce takes over anything, it tends to become a pain in the ass and ends up super expensive. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? It organizes team communication into its own topics. So if you need a reminder of the topic, you can just scroll up and your memory comes back. The way threads are created is very clever and useful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mamta N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mamta N.") MN Mamta N. CEO and Founder Outsourcing/Offshoring Small-Business (50 or fewer emp.) 5/25/2026 "Slack Became Part of How We Built Our Team's Inside Language" 4/5 What do you like best about Slack? Using Slack day to day feels like juggling really good collaboration with some equally specific annoyances. On the good side, a lot of our team culture has grown around custom emojis, little graphics we've made that basically stand in for running jokes only we understand. When our Huddle calls turn into messy brainstorms, Slack Canvas is what I reach for to pull that mess into something that actually looks like a dashboard afterward. Search modifiers are another one I rely on constantly, things like during:march, has:link, or from:@user help me find decisions from years back in seconds instead of scrolling forever. And with sidebar nesting, I've been able to fold a bunch of unrelated channels into folders so my sidebar doesn't feel like chaos. Review collected by and hosted on G2.com. What do you dislike about Slack? Honestly the Huddle join sound gets me every time, that sharp ringing noise the second someone starts a call just breaks whatever focus I had going. There's also this quiet pressure around the green status dot, like people are watching whether you're active, so you end up clicking around just to look present. Threads are another pain point, they branch off into replies on replies until it's genuinely hard to figure out where a decision actually got made. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Before, keeping track of decisions and past conversations meant digging through a mess with no real system. Now Canvas and the search modifiers let me turn a scattered brainstorm into something usable and find old context fast instead of hunting endlessly. Because of that, we lose a lot less time just trying to find information and spend more of it actually using what we find. Review collected by and hosted on G2.com. Show More 7/1/2026 Current UserValidated ReviewerSource: Organic Review from User Profile KS Kavitha S. UX Designer Enterprise (\> 1000 emp.) 6/29/2026 "Consistently Fast and Reliable: Slack's Intuitive UI, Integrations, and AI" 5/5 What do you like best about Slack? Slack's performance over the past decade has consistently set a high bar. Its easy-to-access UI works without extensive tutorials, which is genuinely valuable, and it offers multiple day-to-day features that are intuitive and practical. Fast integrations with Okta, Jira, and Claude are very helpful and have become essential for routine workflows. The upcoming AI capabilities — such as summarising context and meetings, rephrasing content, and more — look particularly promising and useful. Ongoing support for understanding user intent, paired with features like screen sharing, audio and video calls, and maintaining thread continuity, further enhances collaboration and creates a positive impact. Together, these elements make Slack a reliable, productive tool for everyday team communication. Review collected by and hosted on G2.com. What do you dislike about Slack? During a video call, when screen sharing opens in full-window mode, I can’t quickly access the slack conversation from the desktop icon — trying to open it doesn’t bring up the chat. I have to minimise the shared screen and then open slack to view the chats. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Instant messaging platform with quick audio and video calling, the ability to follow up conversations regularly, and the option to mark VIP members as high priority who help solve my day-to-day problems. The ability to create a group chat quickly and start conversations without spending much time is very helpful. Notification and status labels are useful for informing teammates about current schedules or meetings. Retrieving old conversations is straightforward and convenient for daily use, which helps keep my team coordinated and responsive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Aman R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman R.") AR Aman R. Software Developer Information Technology and Services Mid-Market (51-1000 emp.) 4/1/2026 Guest users or non-business users of the software, not included in G2 scores. "Organized Team Communication with Time-Saving Integrations" 4.5/5 What do you like best about Slack? What i love about Slack is how organized it keeps all the communication.And for multiple teams we can create different channels to seperate the chats for specific projects.It is also very user-friendly along with the features like file sharing,integration that saves a lot of time. Review collected by and hosted on G2.com. What do you dislike about Slack? Although it makes the chats organized but when you are a part of multiple channels then your chats will get buried under constant notifications.So i need to manually scroll to the chat or need to search.Also the free version has limited features like message history is restricted. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack always helps me to organize the chats that are scattered within teams.Instead of relying on multiple tools,everything is in one place through channels,messages and integrations.It makes conversation easier to track and collaborate in real time.Creating channels helps me to seperate the chats specifically for my projects. Review collected by and hosted on G2.com. Show More 7/22/2026 Current UserValidated ReviewerSource: Organic Review from User Profile ![Ayush S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush S.") AS Ayush S. Software developer Mid-Market (51-1000 emp.) 6/29/2026 "Slack Streamlines Team Communication with Channels, Integrations, and Fast File Sharing" 4/5 What do you like best about Slack? Slack makes team communication much easier and keeps everything organized in one place. I like how conversations can be separated into channels, so it's easy to find the right information without searching through long email threads. The integration with other tools, quick file sharing, and reliable notifications help me stay on top of my work. It's simple to use, works well on both desktop and mobile, and has made collaborating with my team much faster and more efficient. Review collected by and hosted on G2.com. What do you dislike about Slack? One thing I don't like about Slack is that it can become overwhelming when you're part of many channels, as it's easy to miss important messages. The search feature is useful, but finding older conversations isn't always as straightforward as I'd like. Also, the free version has message history limitations, which can be frustrating when trying to look up past discussions. Other than that, it's been a reliable tool for day-to-day communication. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of scattered communication by bringing messages, file sharing, and team discussions into one place. Instead of switching between emails and different apps, my team can communicate in real time and keep conversations organized by projects or topics. This has helped us respond faster, collaborate more effectively, and reduce the chances of missing important updates. Overall, it has improved our productivity and made remote teamwork much smoother. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Syed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed F.") SF Syed F. Senior Accountant Mid-Market (51-1000 emp.) 6/29/2026 Guest users or non-business users of the software, not included in G2 scores. "Organized, Fast Team Communication with Powerful Integrations" 4.5/5 What do you like best about Slack? What I like most about Slack is how it keeps communication organized without slowing people down. Channels make it easy to separate conversations by team or project, searchable history helps you quickly find context, and integrations with tools like Google Drive, Jira, and GitHub reduce context switching. It supports both real-time collaboration and asynchronous work, making it easier for teams to stay aligned regardless of where or when they work. Review collected by and hosted on G2.com. What do you dislike about Slack? One aspect I dislike is that Slack can become overwhelming when there are many active channels and notifications, making it easy to miss important updates. However, I think this is manageable with good channel organization, notification settings, and clear team communication practices. Overall, the benefits of fast collaboration and transparency outweigh this drawback. Also i could not able to pin channels in a particular order Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of fragmented workplace communication by bringing conversations, files, and tools into one place. Instead of switching between email, meetings, and multiple apps, teams can collaborate in real time, keep discussions organized by project or topic, and easily find past information through search. For me, this means faster decision-making, fewer unnecessary meetings, better visibility into ongoing work, and more efficient collaboration with teammates, especially in distributed or cross-functional environments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/25/2026 Guest users or non-business users of the software, not included in G2 scores. "Slack Makes Team Communication Feel Personal, Fast, and Integrated" 4.5/5 What do you like best about Slack? It feels less like a formal work tool and more like a personalized communication space for the team. The UI is clean, friendly, and easy to use, but what really stands out to me is the way Slack lets people communicate beyond just plain text. Emojis, reactions, GIFs, quick replies, threads, and huddles make conversations feel more natural and expressive, especially compared to more formal workplace tools. I also like how customizable and flexible each chat or group can be. You can pin important documents, keep useful links in a channel, react to messages, organize conversations in threads, and make a workspace feel specific to how your team actually works. Even the profile experience feels a little more human and less corporate, which makes day-to-day communication feel lighter. Another big plus is the number of integrations. Slack connects well with tools we already use, like Gmail, Lattice, and other workplace apps, so updates and workflows can come into one place instead of being scattered across multiple platforms. Overall, Slack makes collaboration feel faster, more connected, and more personal without losing the structure needed for work. Review collected by and hosted on G2.com. What do you dislike about Slack? Honestly, there is not much I actively dislike about Slack. The only thing that sometimes bugs me is that Slack has so many features that I feel I am probably not using it to its full potential. For example, I would like to use Slack more as a personal document organizer or link organizer, but I do not always know the best way to set that up or build that habit. It would be helpful if Slack prompted users more proactively with learning paths, tips, or use-case-based onboarding. For example, if someone frequently saves links or pins documents, Slack could suggest better ways to organize them, create workflows, or use features that already exist. So my issue is less about the product lacking features and more about discoverability. There is a lot of value in Slack, but I would appreciate more guidance on how to unlock it. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the problem of keeping official communication easy, quick, and organized. It helps me stay connected with my immediate team as well as the larger company without communication feeling too formal or scattered. Instead of relying only on emails or meetings, Slack makes day-to-day conversations more intuitive through channels, threads, quick replies, reactions, and huddles. Review collected by and hosted on G2.com. 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