--- title: Skyward CRM Reviews meta_title: 'Skyward CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Skyward CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Skyward CRM Reviews **Vendor:** Skyward Techno USA **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About Skyward CRM Skyward CRM aims to help business to improve their relationship with customers by creating differentiated and winning CRM strategies. It offers the same level of customization, functionality and integration with third party tools and systems for both on-premise and cloud. It is easy, adaptable, affordable CRM for small business as well as medium sized businesses. The Skyward CRM allows you to achieve targeted results as all features can be customized. Simply put, Skyward CRM helps you and your sales team do the right things, at the right time. ## Skyward CRM Reviews ### 1. Great CRM Software with great scope of customization **Rating:** 4.5/5.0 stars **Reviewed by:** Abhijeet S. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Skyward CRM?** It is best suited for small or large scale businesses because of the vast customization present in it. The coordination vastly improved between various departments and we were able to work seamlessly thus leading to huge profits for the organization. **What do you dislike about Skyward CRM?** Nothing much to complain, Its very good by far in our use. **Recommendations to others considering Skyward CRM:** Just go for Skyward CRM and feel the difference in productivity and revenue generation. **What problems is Skyward CRM solving and how is that benefiting you?** The flexibility of Skyward CRM impresses me the most, It can be customized to any environment or workplace as per the needs of the client. ## Skyward CRM Discussions - [What is Skyward CRM used for?](https://www.g2.com/discussions/what-is-skyward-crm-used-for) - [View Skyward CRM pricing details and edition comparison](https://www.g2.com/products/skyward-crm/reviews?open_modal_url=%2Fproducts%2Fskyward-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fskyward-crm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A16%3A20+-0500&secure%5Bsession_id%5D=ff646b97-876f-42bd-bb3d-a0af08e9d5d1&secure%5Btoken%5D=134fc6bd069d8f8dd7e6bd3d8135b5350aa31aa63134bca59a1e00d290b2337b&format=llm_user) ## Skyward CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Skyward CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)