Implememtation was almost seamless, as an older small business owner, fear of a system change is real! This was just about painless.
I like how the payment system creates a user portal for my clients to review transactions and make payments. I have clients with both multiple unique and recurring invoices and they can look at their payment history with just a few clicks. They essentially see what I see on my side with QBO.
Also the customer service has been very quick and helpful, understanding some of my concerns almost immediately and resolving with in a day if not a few minutes. Review collected by and hosted on G2.com.
They remedied my minor problem with invoice numbers on reccuring transactions being out of sequence in about 5 minutes- their back end solutions are quick a almost seamless.
ACH payments take a few days longer to post to my account than the Quickbooks payment system. Review collected by and hosted on G2.com.
