# Best Customer Education Software ## How Many Customer Education Software Products Does G2 Track? **Total Products under this Category:** 65 ### Category Stats (Jul 2026) - **Average Rating:** 4.55/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** BrainStorm (+1.03%) - Among all products in this category, BrainStorm recorded the largest rating increase compared to last month _Last updated: July 27, 2026_ ## How Does G2 Rank Customer Education Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,000+ Authentic Reviews - 65+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Customer Education Software ![G2 Grid® for Customer Education Software plotting products by satisfaction and market presence](https://www.g2.com/categories/customer-education/grids.png?focus%5B%5D=57927&focus%5B%5D=2232&focus%5B%5D=1279645&focus%5B%5D=54438&focus%5B%5D=4801&focus%5B%5D=4170&focus%5B%5D=42248&focus%5B%5D=1236289) Highlighted products: 360Learning, Absorb LMS, Supademo, CloudShare, Docebo, LearnUpon, Thinkific, and guidde. Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-education/grids.json?focus%5B%5D=360learning&focus%5B%5D=absorb-software-absorb-lms&focus%5B%5D=supademo&focus%5B%5D=cloudshare&focus%5B%5D=docebo&focus%5B%5D=learnupon&focus%5B%5D=thinkific&focus%5B%5D=guidde) **Sponsored** ### Skillable Skillable is the trusted pioneer and innovator in hands-on learning and skill validation. In job and organization-tailored scenarios, people develop and validate their skills through live learning experiences that accelerate job readiness and produce performance-based skill data and intelligence. Since 2004, more than 400 global customers have created and launched 60 million labs, using Skillable to practice and validate their skills. To learn more, visit skillable.com. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2697&secure%5Bchosen_at%5D=2026-07-27T23%3A16%3A52Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=106480&secure%5Bresource_id%5D=2697&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-education&secure%5Btoken%5D=f3518ae9be1c8891595ff95f0bf4edd19d687edfeea3f73e62b27320d8b8900b&secure%5Burl%5D=https%3A%2F%2Fwww.skillable.com%2Fdemo-request%2F%3Futm_medium%3Dpaid%26utm_source%3Dg2%26utm_campaign%3Dg2-promotions%26utm_content%3Dcustomer-education&secure%5Burl_type%5D=paid_promos) ### [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) Absorb is an agentic AI-powered learning platform designed to deliver results for all learners — employees, partners, and customers alike. With AI agents that handle the heavy lifting across administration, content creation, and learner guidance, Absorb goes beyond traditional LMS capabilities to actively drive learning outcomes at scale. Seamless integrations across your tech stack, native content authoring, and advanced reporting and analytics simplify learning management while AI handles the routine. Personalized learning paths, automated workflows, and white-labeled experiences let your team focus on high-impact learning initiatives rather than managing the system. Absorb helps organizations improve time-to-productivity, ensure compliance, and scale training programs efficiently — whether you’re onboarding employees, training partners, or educating customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 936 #### How Do G2 Users Rate Absorb LMS? - **Ease of Use:** 8.8/10 (Category avg: 8.8/10) - **Visualization:** 8.5/10 (Category avg: 8.3/10) - **Multiple Content Types:** 8.7/10 (Category avg: 8.8/10) - **Content Storage and Management:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Absorb LMS? - **Seller:** [Absorb Software](https://www.g2.com/sellers/absorb-software) - **Company Website:** https://www.absorbLMS.com - **Year Founded:** 2003 - **HQ Location:** Calgary - **Twitter:** @AbsorbLMS (1,463 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1005904/ (676 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Instructional Designer, Training Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 45% Medium, 37% Large #### What Do G2 Reviewers Say About Absorb LMS? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Absorb LMS invaluable for creating effective training materials effortlessly. - Users praise the **exceptional customer support** of Absorb LMS, highlighting its attentiveness and helpfulness in addressing needs. - Users praise the **outstanding support** from knowledgeable staff, enhancing the Absorb LMS experience significantly. - Users find Absorb LMS to be incredibly **user-friendly** , allowing seamless navigation and efficient reporting for daily tasks. - Users praise the **excellent support** from Marcia, appreciating her patience, guidance, and friendly partnership throughout their learning journey. ##### Cons - Users find **limited features** difficult to discover, which complicates usability and often leads to frustration. - Users find the **limited customization** options of Absorb LMS restrictive, impacting their overall experience and creativity. - Users point out the **missing features** in Absorb LMS, such as audience mapping and tracking learner interactions. - Users find the **learning curve steep** , requiring significant time and practice to navigate Absorb LMS effectively. - Users find the **reporting features confusing** and limited, impacting their experience and flexibility with the LMS. #### What Are Recent G2 Reviews of Absorb LMS? **["Flexible, Professional LMS with Responsive Implementation Support"](https://www.g2.com/survey_responses/absorb-lms-review-13096118)** **Rating:** 5.0/5.0 stars _— Stephanie P._ [Read full review](https://www.g2.com/survey_responses/absorb-lms-review-13096118) **["Absorb: Always Improvi, User-Friendly Platform for Company-Wide Trainingng"](https://www.g2.com/survey_responses/absorb-lms-review-13049265)** **Rating:** 4.5/5.0 stars _— Michael H._ [Read full review](https://www.g2.com/survey_responses/absorb-lms-review-13049265) - ‹ Prev‹ Prev - 1 - [2](/categories/customer-education?order=g2_score&page=2#product-list) - [3](/categories/customer-education?order=g2_score&page=3#product-list) - [4](/categories/customer-education?order=g2_score&page=4#product-list) - [5](/categories/customer-education?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/customer-education?order=g2_score&page=2#product-list) Spotlight Categories [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm) [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) Similar Categories - [Help Desk](/categories/help-desk) - [Live Chat](/categories/live-chat) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Complaint Management](/categories/complaint-management) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Service Automation](/categories/customer-service-automation) - [Customer Success](/categories/customer-success) [Browse Customer Education Themes](/categories/customer-education/themes) ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin") JL Researched and written by [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin) Updated June 24, 2026 Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion. Unlike [learning management systems (LMS)](https://www.g2.com/categories/learning-management-system-lms) and [corporate learning management systems](https://www.g2.com/categories/corporate-learning-management-systems), customer education platforms are focused on providing educational content and training to external clients, and often integrate with other customer-focused software such as [CRM software](https://www.g2.com/categories/crm), [marketing automation software](https://www.g2.com/categories/marketing-automation), [customer success software](https://www.g2.com/categories/customer-success), and[help desk software](https://www.g2.com/categories/help-desk). To qualify for inclusion in the Customer Education category, a product must: - Allow users to create and manage interactive training experiences for customers or external partners - Provide users with analytics and reporting dashboards to measure the impacts on customer adoption and retention, as well as the ability to track learner progress - Enable users to white-label, or customize, their customer education portal - Integrate with other customer-facing tools, like CRM software, customer success software, or marketing automation software Top Tools at a Glance | | External learner training with branded portals | User Review "Absorb: Always Improvi, User-Friendly Platform for Company-Wide Trainingng" | | | Interactive walkthrough creation for self-serve onboarding | User Review "Versatile Input Options and Effortless Setup for Interactive Tutorials" | | | Blueprint-based virtual lab delivery for technical training | User Review "A reliable platform for realistic software demos and hands-on training" | | | Multi-audience customer education with extended enterprise | User Review "Effortless User Management and Effective Learning" | | | Multi-portal customer training with CRM integrations | User Review "Seamless Setup, Strong Support Team" | | | Customer academy launch with no-code course delivery | User Review "Robust, Time-Saving Platform for Building an Educational Business" | | | AI-narrated product walkthrough video production | User Review "Revolutionizes Video Creation with Stellar Support" | | | Hands-on lab delivery for technical training | User Review "I teach software classes using Skillable software many times during the week" | * * * Show More