Skilljar understands customer education and has built an LMS designed for it. Their platform is easy to use. We had a smooth implementation process. We ran into some issues with smaller implementation pieces, but they were resolved via support. We did have one larger problem with native integration, but most of the problems originated in a third-party system, not Skilljar itself. Skilljar responded promptly and professionally to any issues that came up. Review collected by and hosted on G2.com.

We ran into a few issues with smaller implementation pieces, which were resolved via support. The specific knowledge base articles on those issues were missing some key information. So, they did get resolved, but took a little longer because the articles were inaccurate. We did have one larger problem with native integration, but most of the problems originated in a third-party system, not Skilljar itself. Review collected by and hosted on G2.com.

The upside of Northpass (and honestly, one of the reasons we choose them) is that they had the ability for us to look to the future. With Northpass we will be able to include all employees as well as eventually some external partners. Additionally, working with our Customer Success Manager has been very helpful. Our timeline for implementation and launch was not what they normally would have experienced however, she was very patient and understanding with us. She has always been able to provide additional support and answer any questions we might have (even if we asked it multiple times). Review collected by and hosted on G2.com.

The only thing I could say that I disliked about Northpass had to do with its setup/ ability to upload external courses. We ran into a couple of issues where the file formats were not compatible. Had we known this prior to signing the contracts we might have gone with another content provider. Although this was a very large hiccup our team at Northpass helped us edit the file names and upload almost 3000 courses into our Academy. Review collected by and hosted on G2.com.

- Ease of use, user friendly, and inutituve

- Quick time to set up

- Scalable

- Easy Interations

- Abilty to personalize

- Our CSM (Nergis) Review collected by and hosted on G2.com.

- The Reporting functionaliity could be more robust. Review collected by and hosted on G2.com.

It is a solid platform creating and providing educational content in whatever capacity you may need. My account representative is always upbeat, helpful, and willing to provide as much support as needed. The platform is easy to use and their implementation team was fast and effective. Review collected by and hosted on G2.com.

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Northpass makes bringing content to our clients/applicants much easier. It is user-friendly. Program offers wonderful analytics and power to the administrators to tailor the courses to their preferences. Review collected by and hosted on G2.com.

Sometimes there are software glitches, but customer support and the team is very helpful! Review collected by and hosted on G2.com.

Our Northpass Academy is easy to navigate from both an administrative and user perspective. What makes it even better are the team members, Nergis Tepeli, Marta Zagdanska, and Brian Bastante that we have consistenly worked with. Nergis has been extremely helpful and communicative as it relates to all of the questions and updates we've requested. The partnership that Northpass provides AgencyBloc is impeccable as they listen and evolve the product based off of recommendations. Review collected by and hosted on G2.com.

The amount of customization is concerning. My fear is having too much customizations could lead to repercussions down the road. We do not want it so customized, we can't turn back or implement new features or functionality. The filtering in the product could be better, but we are well on our way to make that happen with Nergis' help!

Also, additional customization takes away from our ability to make changes and updates as necessary. Review collected by and hosted on G2.com.

It's useful to have a variety of integrations and there's lots of useful resources like their developer center that allows you to add customizations to your site to give it enhanced features and atyle Review collected by and hosted on G2.com.

The support team has been lacking. While the support resources are good in their help center and university, the actual support team has been disappointing on more than one occasion. It seems often the first instinct is to use a knowledge base article and to not ask clarifying questions or provide actionable testing steps; reactive over proactive.

This results in delays in service, response, and resolution that may cost your business time and students. Review collected by and hosted on G2.com.

Having implemented a number of learning platforms in the past, it was truly refreshing to work with Northpass, a company and product in relative infancy. This means that they've been able to take a fresh look at how to make online learning simple yet engaging, that they take time to listen to their customers as they build out their roadmap, and they are not bound by archaic and ugly technologies that are difficut to evolve with the times.

With Northpass, I was able to realize the academy that we needed, without comprimise. We were able to look forward to what we wanted to deliver not just over the coming months, but the coming years - and we we able to build that prior to our launch.

Northpass may lack some of the administrative depth of the full-suite HR systems, but all of this is achievable through thier APIs, if you need it. Instead, Northpass allows you to put learning into the hands of those who need it, fast. The simplicity of the platform out of the box is its strength, and it's adaptability is its superpower. The last thing your learners need is to have to learn your platform as well as your content - we've only recieved positive feedback from our learners about the platform. Northpass is intutitive and through the liquid templates allows you to directly edit your pages and your static content.

It;s pricing structure is a breathe of fresh air in an industry designed to cost you more $$ the more successful your programs are. This is fine if you're monetizing education, but it's hard getting executive sponsorship when your response to being quizzed on costs is that you can't give a definitive answer - it's very rare that you ever know exactly how many users or active users you'll end up having.

The implementation team delivered to our specifications, and their support team is responsive and take the time to explain when needed. Our dedicated CSM is awesome - always on hand if we need her, and is an advocates for our needs back into the business.

Keep it up Northpass! Review collected by and hosted on G2.com.

Things can occasionally feel a bit scrappy, but that's expected from a young company. The oproduct lacks a lot of bonus features that other vendors offer, but as the product grows I expect these to be even better from Northpass, who aren't dealing with pushing updates out on an older platform - or worse still, having to aquire them in to make end-user experiences disjointed. Review collected by and hosted on G2.com.

I love the Token Based SSO and how seamless it is for our end users to login to our academy. We came from a previous LMS that didn't offer this, making it a poor user experience, so we are extremely thankful that Skilljar was able to support us on this front. Review collected by and hosted on G2.com.

Haven't experienced anything that I dislike yet! We are freshly out of Implementation. Review collected by and hosted on G2.com.

It's been a great tool to create courses to support customer education. Course design has been simple to learn and easy to replicate across courses. Their support team is responsive to communication and work with you to problem solve when questions arise. Review collected by and hosted on G2.com.

In the way in which we are using the platform, when updates to courses need to be made it requires a great deal of effort. It's also not as seamless to integrate data into other platforms as we would like. Review collected by and hosted on G2.com.