the speed of publishing and searching is excellent Review collected by and hosted on G2.com.

there are no nested learning paths and the audit log is not fully available Review collected by and hosted on G2.com.

I really value the Skilljar learning track capabilities within Gainsight. It’s easy to quickly publish content, and the platform does a great job supporting engaging learning experiences through gamification and high-quality video content. The ability to curate structured learning paths makes it simple to drive adoption and deliver meaningful enablement at scale. Review collected by and hosted on G2.com.

While Skilljar is strong for content delivery and engagement, some administrative and reporting capabilities can require additional effort to fully operationalize. At times, managing content updates or extracting insights at scale can feel less streamlined than expected. Review collected by and hosted on G2.com.

I love the analytics feature of Skilljar by Gainsight. It's very simple to use, not just for us but for our customers too. They can easily track their users' progress through courses by using shared dashboards, which reduces the task of manually reporting every week or every 15 days. Now, customers can log in and see the live data, which is a significant benefit for us. This automation and simplicity are some of the main things we love about it. Review collected by and hosted on G2.com.

I believe the quiz management part is one thing where it can be improved, especially the question bank. Right now, if I have to create a quiz, I have to create the question banks first and then add them in a single place. If I could create it from that quiz page itself, it could save time and effort. Otherwise, I have to maintain two different windows, which can be a tedious process at times, so this can be improved. Review collected by and hosted on G2.com.

It's straightforward to use, consistent. Has the standard LMS features we would expect. We have a great CSM who has been tremendously helpful. Review collected by and hosted on G2.com.

It's a bit expensive. Skilljar doesn't have all the integrations would like and pace of updates and improvements seems to have slowed. Parts of the system feel dated and don't offer the level of customization or visual appeal we would like. Review collected by and hosted on G2.com.

Skilljar support is fine. Reasonably quick to respond, etc. They took our CSM away and now we have to use a queue, and I absolutely hate that, but they are reasonably responsive. Review collected by and hosted on G2.com.

Reporting. The reporting has improved some, but frankly it's still pretty abysmal. Frequently I have to export to CSV and do tons of work outside of Skilljar to get useful data. And I frequently get requests for access to data that I essentially can't help with, because the data isn't accessible in a usable way even when we put it into Salesforce. Review collected by and hosted on G2.com.

Ease of integrations with Salesforce, Parta, and other software. The sales and implementation teams were very easy to work with. Smooth onboarding. Intuitive UI. Review collected by and hosted on G2.com.

I would like to see more flexibility on certificates. Review collected by and hosted on G2.com.

I like the ease of creating courses and how it connects with our internal tools such as Salesforce. Review collected by and hosted on G2.com.

There are some limitations in how the courses can be deployed. Similarly, for less tech-savvy folks, using Gainsight, and especially Skilljar, has been perceived as difficult. Review collected by and hosted on G2.com.

I love that Skilljar by Gainsight allows us to host all of our training material in one centralized location, which has significantly improved our ability to track course completions. Our customers enjoy the modern and clean interface, enhancing their overall experience. I appreciate the robust automation features which simplify setting up reminders, tracking progress, and generating certificates, making these processes seamless once configured. Furthermore, I value the customization options that let me tailor the entire portal to reflect our company’s brand, providing clients with a consistent training experience within our ecosystem. Overall, these features enhance user engagement and efficiency in managing training programs. Review collected by and hosted on G2.com.

I find the reporting capabilities of Skilljar by Gainsight to be limited. The basic features like who completed what and scores are available, but when I want to dig deeper or build custom reports, I hit a roadblock. This restriction necessitates exporting data to Excel, which is time-consuming. Additionally, the certification setup process was a bit complicated, despite the overall setup being straightforward. Review collected by and hosted on G2.com.

Skilljar makes it easy to create, organize, and track learning content. It's simple to manage courses and gives good visibility into learner progress. Review collected by and hosted on G2.com.

The reporting and customization options could be more flexible. Some admin tasks also require more manual work than expected. Review collected by and hosted on G2.com.

We enjoy being able to bring in learning data into gainisght for health and general information. Review collected by and hosted on G2.com.

Would love direct gainsight integration for skilljar. We want to access more data and cleaner looking reporting. Review collected by and hosted on G2.com.