--- title: Skedulo Reviews meta\_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 422 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Skedulo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [(17 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [(6 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Skedulo ##### 1. Ease of Use Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [ See 17 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effective and Helps with Workflow" What do you like about Skedulo? It allows me to keep track of projects by location, time, as well as the current status ##### 2. User-Friendly Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ##### 3. Helpful Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [ See 6 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "My Skedulo Day" What do you like about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions ##### 4. Customer Support Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Sales Team Scheduling Platform" What do you like about Skedulo? Skedulo's team and customer service! We've had great support from the team. ##### 5. Intuitive Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 4.0/5 "We have not worked out all the kinks yet but they have been good to work with." What do you like about Skedulo? It saves us time. It is easy to understand how to use. ### 5 Cons or Disadvantages of Skedulo ##### 1. Improvement Needed Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you dislike about Skedulo? Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, t ##### 2. Limitations Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) See Related User Reviews TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ##### 3. Learning Curve Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you dislike about Skedulo? to create a task is cumbersome and it isn't automatically synced with Google calendar TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 4. Limited Customization Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 5. Missing Features Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) See Related User Reviews ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Small-Business (50 or fewer emp.) 5.0/5 "Great tool that allow you to overview your operations." What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/skedulo/competitors/alternatives) ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Enterprise (\> 1000 emp.) 8/1/2024 "Great Workforce Management Tool" 4/5 What do you like best about Skedulo? Capacity for your workforce to complete there work all at there fingertips by using a app. Capacity to optimise reducing manual scheduling and great configuration and creating more power for the organisation. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Release notes are not always clear making it hard to understand Especially in relation to bug fixes - does not state when bug was discovered, further details to help the customer understand if it impacts them or not. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It's working on creating more customisation so more control to sit with the customer. We can then tailor it to suit our needs and vision. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SK Sai K. Salesforce developer Mid-Market (51-1000 emp.) 8/3/2024 "Enhance Skedulo knowledge" 5/5 What do you like best about Skedulo? Resource router console and client console Review collected by and hosted on G2.com. What do you dislike about Skedulo? Documentation and customer service portal could be improved. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Roostering and client engagement Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 8/1/2024 "Great Scheduling Platform for Healthcare" 5/5 What do you like best about Skedulo? Overall a great easy to use scheduling platform for healthcare, massive improvements being made and customers being listened to when coming up with improvements Review collected by and hosted on G2.com. What do you dislike about Skedulo? There are a few limitations, however the team are constantly supporting and coming up with ideas to combat any issues or limitations Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Speed of the app - huge benefit to our organisation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Mid-Market (51-1000 emp.) 2/27/2024 "Good product for monitoring, not great for field usage" 2/5 What do you like best about Skedulo? Skedulo is a good tool to see what employees are scheduled to do at a quick glance. As someone who only needs to use it in a limited manner, it is easy to navigate. It is useful for monitoring in an office setting. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Our employees who use it in the field find it frustrating and very limiting. It is not a program that provides all of the information they need. Office employees find Skedulo does not communicate as well with other programs it is claimed to be compatible with. Finally, technical support is also something to be desired. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo is supposed to be providing a paperless option for scheduling field technicians. It is useful to quickly find the current or future location of an employee out in the field. Review collected by and hosted on G2.com. Show More Response from Stanley Tollett of Skedulo [Editedit](https://www.g2.com/survey_responses/skedulo-review-9349821/official_response/edit) Thank you so much for taking the time to review Skedulo. Customer feedback fuels our ongoing commitment to enhance Skedulo’s products and services. Your acknowledgment of our user-friendly design and efficient monitoring capabilities is greatly appreciated! We do recognize, however, that there seem to be challenges faced by your field teams with our mobile app’s functionality. It's possible that these issues stem from the use of an older version of Skedulo's mobile application. We're excited to inform you that we've recently launched a new mobile app, Skedulo Plus, that we believe could significantly improve your field team’s experience. We encourage you to reach out to your Skedulo Customer Success Manager (CSM) to discuss an upgrade to Skedulo Plus, which may address many of the concerns you've highlighted. Thank you once again for your constructive feedback. Your satisfaction with Skedulo is paramount, and we're committed to working closely with you to ensure our solutions serve your team’s needs efficiently. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 8/20/2024 "Good" 4/5 What do you like best about Skedulo? Easy to understand. I uses sometime only and the web site is fraindly. Review collected by and hosted on G2.com. What do you dislike about Skedulo? slow sometime the web site. more integration with JT in some case. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? you can see where the crew are if they are useing properly the app Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 8/13/2024 "simple to manage" 5/5 What do you like best about Skedulo? what i like the most is the fact that skedulo make it so much simple for routing Review collected by and hosted on G2.com. What do you dislike about Skedulo? i wish we can select more accurate arrival time frames or for customer to be able to see the installers live location Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Walaa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Walaa M.") WM Walaa M. dispatch administrator Small-Business (50 or fewer emp.) 5/16/2023 "Good review" 4/5 What do you like best about Skedulo? Skedulo is easy to navigate and use and very helful Review collected by and hosted on G2.com. What do you dislike about Skedulo? sometimes the file size is big so you cannot attach it Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? easy to navigate Review collected by and hosted on G2.com. Show More 9/12/2024 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/12/2024 "Operation manager" 4/5 What do you like best about Skedulo? User frendly and easy to navigate with the app Review collected by and hosted on G2.com. What do you dislike about Skedulo? Somtimes gliches and internet connection issues for field crew Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Solving scheduling issues and time keeping Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AH allan h. Installation Manager Small-Business (50 or fewer emp.) 8/13/2024 "It is to work on and move things around" 4/5 What do you like best about Skedulo? it makes ourjob faster and the way it makes up the day Review collected by and hosted on G2.com. What do you dislike about Skedulo? It does not have lead in times some it does not show the right time. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? helps us with schedular and saves us time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 10/25/2023 "Skedulo for dispatching" 4/5 What do you like best about Skedulo? This software integrates fairly easily between our Salesforce platform and our app for our technicians. Changes we make in Skedulo are very quick to update. Review collected by and hosted on G2.com. What do you dislike about Skedulo? I would still like the ability to add our technicians as a starting/ending point in a route with the jobs without the need to assign a date and time first before we see the time duration between. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Our old dispatching software was severely outdated. Skedulo is providing a replacement for that old software. We have a better way to block off time for events other than actual jobs in a schedule. Before, we had to make a note and hope that it was viewed by our techs. Review collected by and hosted on G2.com. 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