--- title: Skedulo Reviews meta\_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 422 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Skedulo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [(17 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [(6 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Skedulo ##### 1. Ease of Use Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [ See 17 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effective and Helps with Workflow" What do you like about Skedulo? It allows me to keep track of projects by location, time, as well as the current status ##### 2. User-Friendly Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ##### 3. Helpful Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [ See 6 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "My Skedulo Day" What do you like about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions ##### 4. Customer Support Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Sales Team Scheduling Platform" What do you like about Skedulo? Skedulo's team and customer service! We've had great support from the team. ##### 5. Intuitive Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 4.0/5 "We have not worked out all the kinks yet but they have been good to work with." What do you like about Skedulo? It saves us time. It is easy to understand how to use. ### 5 Cons or Disadvantages of Skedulo ##### 1. Improvement Needed Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you dislike about Skedulo? Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, t ##### 2. Limitations Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) See Related User Reviews TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ##### 3. Learning Curve Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you dislike about Skedulo? to create a task is cumbersome and it isn't automatically synced with Google calendar TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 4. Limited Customization Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 5. Missing Features Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) See Related User Reviews ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Small-Business (50 or fewer emp.) 5.0/5 "Great tool that allow you to overview your operations." What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/skedulo/competitors/alternatives) AN Alejandro N. IT Program Manager Mid-Market (51-1000 emp.) 8/13/2024 "Excellent software, it helps us to schedule all our field workforces" 4.5/5 What do you like best about Skedulo? We love the optimizer schedule, it helps to automate the routing and resource assignment Review collected by and hosted on G2.com. What do you dislike about Skedulo? We would love an easier integration with our CRM Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo makes easy the routing of our field technicians, we are saving a lot of time of our Schedulers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KS Kellye S. Customer Service Manager Mid-Market (51-1000 emp.) 8/13/2024 "User friendly and easy to learn" 4/5 What do you like best about Skedulo? The initial transition was difficult, more because people are reluctant to change than any program issues. Once our team began using Skedulo they realized that it is user friendly and easy to learn the ins and outs. Arranging schedules for multiple installers can be challenging, the maps and time frames between jobs that are provided makes my job so much easier. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Communication with other systems can be slow especially when scheduling around holidays. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Routing and tracking field personnel. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![william b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "william b.") WB william b. Production Manager Small-Business (50 or fewer emp.) 10/24/2023 "Scheduling Into The Future" 3/5 What do you like best about Skedulo? Skedulo has new abilities for tracking information than our old system. Review collected by and hosted on G2.com. What do you dislike about Skedulo? In some cases, the platform is too rigid for adding items that our old system used that were really helpful Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Mapping issues. Filters. Applying new items that have been recently released Review collected by and hosted on G2.com. Show More 10/24/2024 Validated ReviewerIncentivizedSource: Seller invite ![Karina I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karina I.") KI Karina I. Claims Officer & Direct Services Scheduler Enterprise (\> 1000 emp.) 3/11/2024 "Great system that's user friendly and easy to learn." 4/5 What do you like best about Skedulo? System is easy to use and easy to learn - I use the rostering function on a daily basis and find the ability to see who is available for a shift and who is not available with a couple of clicks is invaluable during those peak times that generally mean a million things at once are happening. The integration with our salesforce data means that everything is at our finger tips. Review collected by and hosted on G2.com. What do you dislike about Skedulo? There are a bunch of different ways to the same task - which can sometimes mean slight confusion for newer team members. Not a massive issue but a streamlined process is always preferable. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Day to day rostering needs and following up on claims enquiries. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") UB Verified User in Building Materials Small-Business (50 or fewer emp.) 8/13/2024 "Skedulo Revie" 3.5/5 What do you like best about Skedulo? It works well with compiling jobs and assigning tasks, it also works well for tracking locations of jobs Review collected by and hosted on G2.com. What do you dislike about Skedulo? It's routing does not function the best, puts jobs together that don't work given their location and requires manual intervention. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo is used to create routes for us to manage on site jobs in our field. The system is used for to make it easy to determine locations and assigned contractors on the work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/13/2024 "Skedulo has some great concepts, but it has not been reliable in my experience." 1.5/5 What do you like best about Skedulo? The option of note completion. You can go back and manage your time Review collected by and hosted on G2.com. What do you dislike about Skedulo? the font and size is difficult to read. The fuctions do not always work well. The screen jumps around and your constantly scrolling back to find where you were. the completion note section did not work for months, just a blank scree appeared. Its not accessible more cancellation reasons are needed or have an "Other" option and space to state the reason. it does not work well with Outlook It does not track travel time back Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? tracking time spent with clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite DA Dario A. install supervisor Small-Business (50 or fewer emp.) 8/15/2024 "Great systems" 5/5 What do you like best about Skedulo? easy access to upload completed jobs and also summit notes Review collected by and hosted on G2.com. What do you dislike about Skedulo? skedulo sometimes kicks your out for no reason.also times out Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? skedulo make my job so easy . just adding the information saves everything Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HP Harry P. Scheduling Manager Mid-Market (51-1000 emp.) 8/14/2024 "." 3.5/5 What do you like best about Skedulo? Modern system to use Accurate on engineers whereabouts Good filtering options for data Review collected by and hosted on G2.com. What do you dislike about Skedulo? Sytem availability could be more accurate Travel time doesn't take into consideration traffic delays Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Installation timings Engineer's secondary regions (ongoing) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 10/23/2024 "Effective and Helps with Workflow" 5/5 What do you like best about Skedulo? It allows me to keep track of projects by location, time, as well as the current status Review collected by and hosted on G2.com. What do you dislike about Skedulo? Haven't found an issue it has work very effectively for my teams Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Organization, information on one screen Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DG Debra G. Customer Cooridinator Small-Business (50 or fewer emp.) 8/14/2024 "It does not keep the appointments ina central areas." 1.5/5 What do you like best about Skedulo? The way it notifies the participants of its info Review collected by and hosted on G2.com. What do you dislike about Skedulo? It does not keep appointments in thhe same area together Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It has not really helped with any problem solving Review collected by and hosted on G2.com. 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