--- title: Skedulo Reviews meta\_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 422 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Skedulo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [(17 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [(6 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Skedulo ##### 1. Ease of Use Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [ See 17 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effective and Helps with Workflow" What do you like about Skedulo? It allows me to keep track of projects by location, time, as well as the current status ##### 2. User-Friendly Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ##### 3. Helpful Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [ See 6 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "My Skedulo Day" What do you like about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions ##### 4. Customer Support Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Sales Team Scheduling Platform" What do you like about Skedulo? Skedulo's team and customer service! We've had great support from the team. ##### 5. Intuitive Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 4.0/5 "We have not worked out all the kinks yet but they have been good to work with." What do you like about Skedulo? It saves us time. It is easy to understand how to use. ### 5 Cons or Disadvantages of Skedulo ##### 1. Improvement Needed Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you dislike about Skedulo? Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, t ##### 2. Limitations Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) See Related User Reviews TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ##### 3. Learning Curve Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you dislike about Skedulo? to create a task is cumbersome and it isn't automatically synced with Google calendar TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 4. Limited Customization Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 5. Missing Features Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) See Related User Reviews ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Small-Business (50 or fewer emp.) 5.0/5 "Great tool that allow you to overview your operations." What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/skedulo/competitors/alternatives) ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Sales and Operations Coordinator Small-Business (50 or fewer emp.) 9/17/2024 "Great tool that allow you to overview your operations." 5/5 What do you like best about Skedulo? It's very easy to use. Allow me to overview everything. Review collected by and hosted on G2.com. What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Booking and dispatching the team. Overview the status of the work. Overview the operation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MM MELISSA M. Customer Service Manager Small-Business (50 or fewer emp.) 8/14/2024 "Skedulo has made scheduling more convenient and time efficient." 5/5 What do you like best about Skedulo? Skedulo has made scheduling more convenient (optimization of jobs) and time efficient (features in map view with suggested routes). Review collected by and hosted on G2.com. What do you dislike about Skedulo? The delay at times allocated pending orders on schedule once scheduled. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo has made scheduling more convenient (optimization of jobs) and time efficient (features in map view with suggested routes). Also, providing "in route" updates to customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HR HENRY R. INSTALLATION MANAGER Small-Business (50 or fewer emp.) 8/13/2024 "Skedulo is a great application for Businesses" 5/5 What do you like best about Skedulo? The fact that it texts customers and keep them informed without calling the customer Review collected by and hosted on G2.com. What do you dislike about Skedulo? I dislike when we have to make drastic changes and the customer get's a text for every change in the system Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Is solving the communication aspect of the business, and sending constant alerts to customers to keep them informed Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VR victor r. installation supervisor Small-Business (50 or fewer emp.) 8/14/2024 "its great" 5/5 What do you like best about Skedulo? i like that we can get E signatures and upload picture,plus i like how it lets me set up routes. Review collected by and hosted on G2.com. What do you dislike about Skedulo? how i have wait till 2pm for the system, for me to set up my schedule. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? dont have to look for addresses. everything is on the app Review collected by and hosted on G2.com. Show More 8/19/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![frank c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "frank c.") FC frank c. CEO Small-Business (50 or fewer emp.) 8/9/2024 "Perfect scheduler for small business needs" 5/5 What do you like best about Skedulo? Eeasy GUI and customer support is fast and helpful when needed Review collected by and hosted on G2.com. What do you dislike about Skedulo? Like all systems, there are limitiations on customizing and scaling as you grow but they will work with you as much as possible to make the platform work best for your needs. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Allows us to schedule our caregiver's client visits Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite WK WESLEY K. Installation Manager Small-Business (50 or fewer emp.) 8/12/2024 "Easy to work with." 5/5 What do you like best about Skedulo? Easy to manuver around and use. Like how it's scheduling process works. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Just wish this system would let you schedule a job and not have to go back after optimizer runs to see if it stayed. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Helps outline jobs to set in areas that are closer together. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/23/2024 "My Skedulo Day" 4.5/5 What do you like best about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions Review collected by and hosted on G2.com. What do you dislike about Skedulo? Does not always Sync data. Doesn't save changed all the time and have to retype them . Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It assists with listing facilities in order of travel and length of distance between each facility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 9/11/2024 "Fabulous tool for scheduling resource and job" 5/5 What do you like best about Skedulo? The optimisation takes all the 'human' effort out of trying to schedule jobs and the reosurces required to undertake those activities. It integrates well with our infrastructure to enable online booking, automation of notifications and tracking of job status, completion, time and management metrics Review collected by and hosted on G2.com. What do you dislike about Skedulo? The ability to edit an image 'in app' isn't currently available which means our team have to edit on a mobile device and upload - this is a GDPR nightmare to keep our teams phones clear of images Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Travel time between jobs, skill set availability and suitability for a job. Easy to use and present value metrics are a big bonus Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lee W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee W.") LW Lee W. Mobile Diagnostic Technician Scheduler Mid-Market (51-1000 emp.) 2/27/2024 "A Solid Upgrade To An Outdated System" 4/5 What do you like best about Skedulo? Simple but modern look. Easy to learn and even easier to use. Works in conjunction with our existing technician app. Customer support has been diligent in follow-up to issues. Review collected by and hosted on G2.com. What do you dislike about Skedulo? It wasn't an exact fit for what we do so some of the processes don't function in the most ideal way. In some cases these could be tweaked but at a higher cost, in other cases they cannot. Time is counted in consecutive hours if a job is spans multiple days, unless you break the job down into smaller reoccurring jobs. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Our previous system was outdated and slower. Skedulo has a cleaner looking interface and is certainly faster in the time it takes to execute a process. Review collected by and hosted on G2.com. Show More 3/19/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite MG matt g. Installation Manager Small-Business (50 or fewer emp.) 8/13/2024 "Skedulo is a fluid system that simplifies logistical planning." 5/5 What do you like best about Skedulo? routing, job placement/ allocation, choosing requirements Review collected by and hosted on G2.com. What do you dislike about Skedulo? The only thing i dislike is not being able to have the customers number on the app version to have an all encompassing system. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo is solving the routing for jobs we have in the system Review collected by and hosted on G2.com. 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