--- title: Skedulo Reviews meta\_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 422 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Skedulo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [(17 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [(6 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Skedulo ##### 1. Ease of Use Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [ See 17 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effective and Helps with Workflow" What do you like about Skedulo? It allows me to keep track of projects by location, time, as well as the current status ##### 2. User-Friendly Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ##### 3. Helpful Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [ See 6 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "My Skedulo Day" What do you like about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions ##### 4. Customer Support Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Sales Team Scheduling Platform" What do you like about Skedulo? Skedulo's team and customer service! We've had great support from the team. ##### 5. Intuitive Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 4.0/5 "We have not worked out all the kinks yet but they have been good to work with." What do you like about Skedulo? It saves us time. It is easy to understand how to use. ### 5 Cons or Disadvantages of Skedulo ##### 1. Improvement Needed Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you dislike about Skedulo? Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, t ##### 2. Limitations Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) See Related User Reviews TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ##### 3. Learning Curve Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you dislike about Skedulo? to create a task is cumbersome and it isn't automatically synced with Google calendar TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 4. Limited Customization Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 5. Missing Features Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) See Related User Reviews ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Small-Business (50 or fewer emp.) 5.0/5 "Great tool that allow you to overview your operations." What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/skedulo/competitors/alternatives) BA Brent A. Customer Service Manager Small-Business (50 or fewer emp.) 8/13/2024 "Skedulo review" 3/5 What do you like best about Skedulo? I love the fact that you can see all jobs for the day on one page and organize them and move them to where you need to be so easy. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Glitches. For example, when moving jobs by dragging them, it glitches. by that it means it will move the job back to where it was for like 2 seconds and then move it back to where I had moved it. its very frustrating. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? organization - helps with knowing when schedule is full and with the routes for the techs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IS Ismael S. Install and Measure Specialist Small-Business (50 or fewer emp.) 8/13/2024 "More detailed information" 3/5 What do you like best about Skedulo? It has the basic information to get to the jobsite. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Could use more specific iformation about each job I am going to. I get the basic infromation on skedulo and have to login to another website/app to get the specific details for that job. When I add notes, I don't know where they end up or who sees them. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It has all my appointments for the day, time frames for each and GPS options. I can add notes and take pictures to each appointment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SE Silvana E. Sales Consultant Mid-Market (51-1000 emp.) 11/19/2024 "Syncs Perfectly with Google Calendar" 5/5 What do you like best about Skedulo? The best part is how it syncs seamlessly with my Google Calendar. It saves me time and helps keep everything organized. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Helps me manage my schedule Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lee S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee S.") LS Lee S. MDT Supervisor East Mid-Market (51-1000 emp.) 10/23/2024 "Perspective from the field user" 3/5 What do you like best about Skedulo? Our office needs it to load work for the guys in the field. It works with SalesForce. Review collected by and hosted on G2.com. What do you dislike about Skedulo? From the field it is redundant to what we already use to start and complete our assigned work. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? I don't know why we use it, but I'm told we need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JF Jayce F. Install Field Supervisor Small-Business (50 or fewer emp.) 8/13/2024 "Great and accurate app to use on the field" 4/5 What do you like best about Skedulo? I love how it pulls up all on my appointment in one place, also a great place to store picutres and sign documents into the systme. It is a great one stop shop for all of my needs out on the field. Review collected by and hosted on G2.com. What do you dislike about Skedulo? One thing I wish it had was a way to look up notes on the project I am going to, just to make sure I have the correct tools to do the job. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Customer Signatures through the app as been amazing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RB Rebecca B. Network Manager Enterprise (\> 1000 emp.) 8/16/2024 "A great solution for availability monitoring" 5/5 What do you like best about Skedulo? Skedulo is extremely user friendly. The team at Skedulo have been great at supporting us throughout implementation and production. Review collected by and hosted on G2.com. What do you dislike about Skedulo? As Skedulo have not worked with a provider like ours before, we have hit a few stumbling blocks along the way but nothing that has been left unresolved - the team have been great!! Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Availability of our resource - our old system was outdated and clunky, now we can see in real-time out resource availability and any changed made to it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Assistant Small-Business (50 or fewer emp.) 4/12/2024 "Best Schedule App Manager" 4/5 What do you like best about Skedulo? Skedulo is a useful tool for quickly seeing what tasks employees are scheduled to complete. It is simple to use and navigate for someone who needs to use it very seldom. In an office setting, it is helpful for monitoring office operations. I consider the way Skedulo handles programs that track my team's performance in scheduling to be one of its advantages. The aspect of making up organized schedules has been one of the most helpful part about Skedulo as it helps the team well organized and efficient. Review collected by and hosted on G2.com. What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Team management is one of the many issues that Skedulo has resolved among my team and their members as it enables us to collaborate more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 8/12/2024 "Flexible options with limited capabilities." 3/5 What do you like best about Skedulo? The maps visual is by far the most helpful thing from the tool for our business. It allows us to visualize routes before dispatching and grants us the ability to see where our resources are throughout the day. Review collected by and hosted on G2.com. What do you dislike about Skedulo? In the service industry, with contractors as our resources, we need extreme flexibility to limit work to certain individuals, restrict routing in areas on specific days or weeks, and account for volume in ways beyond time. The system currently does not allow for those options. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It simplies the scheduling process for schedulers who are not familiar with maps. Plus the resource app is easy to use and allows for quick picture capturing of job sites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") IC Verified User in Civic & Social Organization Enterprise (\> 1000 emp.) 8/1/2024 "User friendly and easy to administer workforce management solution" 4/5 What do you like best about Skedulo? Skedulo provides a number of different user interfaces which enable schedulers to roster themselves or their teams in a way that suits them best. New users can be trained quickly due to its ease of use. The Skedulo team are very responsive to feedback, we feel well supported and they take all suggestions on board. They offer a range of support services that help us continually improve how we use the system, and their low code approach means we are often able to manage configuation changes independently. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Integrations with other systems can be difficult to understand and manage without vendor support. By default, the system comes with limited permission settings, which can lead to data issues if users don't follow the correct process. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo are continually improving their product in response to our feedback, particularly around improving the efficiency of our rostering/scheduling teams and meeting the requirements of our enterprise agreement. Review collected by and hosted on G2.com. Show More 8/6/2024 Validated ReviewerSource: Organic JR James R. MDT Scheduler Mid-Market (51-1000 emp.) 10/24/2024 "Skedulo Observation" 4.5/5 What do you like best about Skedulo? The more you use it, the easier it gets. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Some added features would be nice but i'm sure updates will happen. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo makes communication and business operations more efficient and makes my job easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [Which PSA tools work for consulting or professional services firms outside of IT, like marketing agencies or legal service businesses?](https://www.g2.com/discussions/which-psa-tools-work-for-consulting-or-professional-services-firms-outside-of-it-like-marketing-agencies-or-legal-service-businesses)[Which engineering document management tools have the strongest CAD integration for a team that lives in CAD software and needs document control to feel like part of the design workflow rather than a separate burden?](https://www.g2.com/discussions/which-engineering-document-management-tools-have-the-strongest-cad-integration-for-a-team-that-lives-in-cad-software-and-needs-document-control-to-feel-like-part-of-the-design-workflow-rather-than-a-separate-burden)[Which tool is best for location-based market expansion planning?](https://www.g2.com/discussions/which-tool-is-best-for-location-based-market-expansion-planning) [Which feature management tools have real-time updates and segment targeting for confident production releases?](https://www.g2.com/discussions/which-feature-management-tools-have-real-time-updates-and-segment-targeting-for-confident-production-releases)[What ASC 606 compliance consulting and revenue accounting transformation services are available for organizations evaluating their QTC process?](https://www.g2.com/discussions/what-asc-606-compliance-consulting-and-revenue-accounting-transformation-services-are-available-for-organizations-evaluating-their-qtc-process)[Pros and Cons Details](https://www.g2.com/products/skedulo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)