--- title: Skedulo Reviews meta\_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 422 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Skedulo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [(17 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [(6 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [(8 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [(5 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [(4 mentions)](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Skedulo ##### 1. Ease of Use Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. [ See 17 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260943&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effective and Helps with Workflow" What do you like about Skedulo? It allows me to keep track of projects by location, time, as well as the current status ##### 2. User-Friendly Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260606&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Mid-Market (51-1000 emp.) 4.5/5 "Skedulo Observation" What do you like about Skedulo? The more you use it, the easier it gets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ##### 3. Helpful Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. [ See 6 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260973&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "My Skedulo Day" What do you like about Skedulo? Very helpful to see location of destinations traveling to and different options on getting directions ##### 4. Customer Support Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260089&qs=pros-and-cons#reviews) See Related User Reviews ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you like about Skedulo? I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Sales Team Scheduling Platform" What do you like about Skedulo? Skedulo's team and customer service! We've had great support from the team. ##### 5. Intuitive Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you like about Skedulo? Straight forward interface. User friendly ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 4.0/5 "We have not worked out all the kinks yet but they have been good to work with." What do you like about Skedulo? It saves us time. It is easy to understand how to use. ### 5 Cons or Disadvantages of Skedulo ##### 1. Improvement Needed Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. [ See 8 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260348&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved ![Rheanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rheanna S.") RS Rheanna S. Mid-Market (51-1000 emp.) 5.0/5 "Huge Fan!!" What do you dislike about Skedulo? Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, t ##### 2. Limitations Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. [ See 5 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260826&qs=pros-and-cons#reviews) See Related User Reviews TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ##### 3. Learning Curve Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1259999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Good but could be better" What do you dislike about Skedulo? to create a task is cumbersome and it isn't automatically synced with Google calendar TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 4. Limited Customization Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260650&qs=pros-and-cons#reviews) See Related User Reviews SE Silvana E. Mid-Market (51-1000 emp.) 5.0/5 "Syncs Perfectly with Google Calendar" What do you dislike about Skedulo? Syncs Well, but Customization Could Be Improved TS Tammy S. Mid-Market (51-1000 emp.) 0.5/5 "Working with Skedulo" What do you dislike about Skedulo? Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on relea ##### 5. Missing Features Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. [ See 4 mentions ](https://www.g2.com/products/skedulo/reviews?filters%5Bsentiment_snippet%5D=1260571&qs=pros-and-cons#reviews) See Related User Reviews ![LEWIS ALEJANDRO A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LEWIS ALEJANDRO A.") LA LEWIS ALEJANDRO A. Small-Business (50 or fewer emp.) 5.0/5 "Great tool that allow you to overview your operations." What do you dislike about Skedulo? I can't not use it on the app. It would be amazing to be able to overview everything from the phone. ![Aliyat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyat M.") AM Aliyat M. Small-Business (50 or fewer emp.) 4.0/5 "Best Schedule App Manager" What do you dislike about Skedulo? The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ View All Alternatives ](https://www.g2.com/products/skedulo/competitors/alternatives) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 5/22/2023 "Great User Experience for Generating Reports" 4/5 What do you like best about Skedulo? We can tailor it to our needs, track attendance data and coach allocation for our remote programs. This allows us to create reports with a richer quantitative narrative that aligns with our qualitative knowledge of our programs. Review collected by and hosted on G2.com. What do you dislike about Skedulo? The tailoring of the back end to align with our specific needs takes time to be outlined and implemented; in the test environment something will work as it is supposed to but when it goes live, it doesn't work at all. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It allows us to track and manage the attendees in our programs, i.e. how many participants we have attended each session and how many meals and fruit and vegetable snacks we have served. We can show how many specific attendees we have each week participate in our program and how many sessions each person attends. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kat C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kat C.") KC Kat C. Enterprise (\> 1000 emp.) 3/3/2023 "Organize your crew with ease" 5/5 What do you like best about Skedulo? The ability to track and see where my crews are in simplicity. This tool has helped make scheduling a dream, the drive times, the logging of travel. The GPS locations so we can make sure we're at the right home at the right time. We can also analyze the data to adjust our appointment times to the actual time needed not just our best guess Review collected by and hosted on G2.com. What do you dislike about Skedulo? The documentation is fragmented on the help site. It could use a clean up and better keyword searching for how to fix issues. Also, more defined requirements on what object permissions are needed/required for full functionality inside the salesforce environment. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Tracking and logging where and when employees get to their appointments and making sure they are on task. Better accountability and protection of employees Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AL Alissa L. Small-Business (50 or fewer emp.) 5/10/2023 "Easy to use for nurses and employees" 5/5 What do you like best about Skedulo? Nurses can navigate the page quickly, see job openings, and accept open shifts. Nurses can take available shifts and get notifications when confirmed for the job. Review collected by and hosted on G2.com. What do you dislike about Skedulo? So far, I have had no issues with Skedulo. Some nurses will say their app is not receiving new job offers, but they can see the open shifts once they refresh. The app has been great so far. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? So far, Skedulo has not had any problems for me or the nurses I have been working with. The nurses seem to have no trouble accessing and using the app immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Hannah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah B.") HB Hannah B. Small-Business (50 or fewer emp.) 8/27/2020 "User friendly, ever evolving with an extensive knowledge base" 5/5 What do you like best about Skedulo? Both the web and mobile apps are very user friendly, it's easy to navigate even for the less IT inclined Review collected by and hosted on G2.com. What do you dislike about Skedulo? The mobile app can on occasion be slow to load/open if unused by a Resource for a few days Review collected by and hosted on G2.com. Recommendations to others considering Skedulo: Both the web and mobile apps are very user friendly, it's easy to navigate even for the less IT inclined. Both are constantly being upgraded with new features and if you have any issues/problems, the knowledge base can more often than now answer your question/s and then some. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? We've reduced the duplication of administrative tasks including scheduling, dispatching of documents, data entry & resource allocation. In the past we were dependant on numerous platforms. Using Skedulo has helped us condense this down to only two. Review collected by and hosted on G2.com. Show More 3/3/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sheridan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheridan L.") SL Sheridan L. Mid-Market (51-1000 emp.) 8/17/2023 "We have not worked out all the kinks yet but they have been good to work with." 4/5 What do you like best about Skedulo? It saves us time. It is easy to understand how to use. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Some of the things we need it to do, it is not able to do yet. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? It saves us time and helps us to be more efficient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 9/5/2023 "Limited Features" 1.5/5 What do you like best about Skedulo? Honestly, I haven't found anything that I like. Perhaps the interfacing with my Google calendar, but that still seems to have glitches. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Not showing events chronologically Have to click on dot in calendar to see event Once item added to google calendar and a change happens, it is not reflected Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? I have yet to see a problem that it has solved. Our internal system was much better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 8/24/2023 "Still learning my way around" 2.5/5 What do you like best about Skedulo? I like all of the different views and filters. I like how easy it is to dispatch a lot of jobs at once. Review collected by and hosted on G2.com. What do you dislike about Skedulo? I don't like that I am not able to simply delete a day. I also do not like that on the calendar, all I can see is "JOB" instead of something like the account or resource. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Skedulo has helped me better understnad the breakdown of projects in my company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/22/2023 "Workforce Management with Skedulo App: NDIS Services Australia" 4/5 What do you like best about Skedulo? User-Friendly Interface: The app's interface is intuitive and user-friendly, making it easy for both administrators and field workers to navigate and utilize its features. The clean design and well-organized layout contribute to a seamless user experience, ensuring that you can quickly access the information you need. Review collected by and hosted on G2.com. What do you dislike about Skedulo? Minor Learning Curve: While the app is generally user-friendly, there is a slight learning curve involved. Customisations can be a little tricky and recommend that you stick with out-of-the-box functionality wherever possible. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Rostering: create and manage shifts, assign tasks, and optimize resources based on factors like employee availability, skill sets, and location. Helping with scheduling conflicts and improving time to fill rosters. Leave Management:leave management capabilities, enabling employees to request time off and managers to track and approve leave requests. The app provides a centralized platform for managing leave. NDIS Client Support: NDIS (National Disability Insurance Scheme) client support. The app facilitates effective coordination between support workers and NDIS clients by providing detailed job information, client profiles, and task-specific instructions. Handover Notes:sharing handover notes between employees. Through the app, workers can access detailed notes and instructions regarding ongoing tasks to support transition between shifts Tracking Goals: track and manage client goals effectively. Support Delivery: communication and collaboration between dispatchers, administrators, and field workers. The app's messaging and notification features allow for immediate updates Time & Attendance: time and attendance management features that simplify tracking and ensure accurate records. The app allows employees to clock in and out directly from their mobile devices Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 9/20/2023 "Clear, Concise and Easy to use!" 4.5/5 What do you like best about Skedulo? Skedulo truly simplifies the process of scheduling, monitoring, and scale our services. Review collected by and hosted on G2.com. What do you dislike about Skedulo? I do not particularly like that you can not schedule out more than a set number of days but we are finding ways to work with this constraint Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? Scheduling a large number of jobs at one time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alyssa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa P.") AP Alyssa P. Small-Business (50 or fewer emp.) 3/15/2023 "Skedulo Review: Nurse Registry Utilization" 4/5 What do you like best about Skedulo? The user interface is easy to navigate - the creation of jobs and the ability to classify each job according to your particular industry makes for impactful reporting. Review collected by and hosted on G2.com. What do you dislike about Skedulo? The application does run slow at times - certain times of the day, the page loading is slower. I also wish there was a way to open multiple Job Tabs at once or clone a job directly in the application. Review collected by and hosted on G2.com. What problems is Skedulo solving and how is that benefiting you? We are a nurse staffing agency - Skedulo allows us to put job offers in front of our pool of nurses. It has removed the manual work of following up with nurses via text message. Review collected by and hosted on G2.com. 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