The graphical floor plans created by the team are outstanding, making it incredibly easy and intuitive for employees to reserve spaces. Managing bookings on the administrative side has also been seamless and empowering. The customer service across the board—from support staff to floor plan designers to our account representative—has consistently exceeded industry standards. Responses and solutions are prompt, eliminating long waits or uncertainty.

Moreover, they demonstrate genuine flexibility and consideration for our organization's evolving needs, never imposing rigid renewal terms. Their willingness to offer generous discounts to our non-profit organization has greatly eased budget constraints, enabling us to focus more on our mission rather than administrative burdens. Overall, the software and customer support have been exceptional in every aspect. Review collected by and hosted on G2.com.

Overall, we've had a good experience with the booking process, though we've noticed an opportunity for improvement regarding overnight reservations. While overnight bookings aren't typically common for office spaces, we've encountered situations where having this flexibility would simplify our scheduling—particularly when reserving for an entire week. Currently, we have to reserve seven consecutive individual days rather than simply booking a continuous block (e.g., Monday to Sunday). Streamlining this would greatly enhance the booking experience.

Additionally, a more flexible pricing model that accommodates varied space requirements could add further value, even though we haven't encountered any significant issues in this area. Expanding to a global pricing structure across multiple locations would also be beneficial for teams like ours that operate internationally. Review collected by and hosted on G2.com.

Provides multiple different ways of viewing bookings, you can see the bookings as a simple list, on a floor plan, or on a with a time axis. The page refreshes really quickly so you are always looking at the most up to date information. It was really easy to sign up my entire workplace of 100+ staff. It is really easy to create rules to control all the bookings. Review collected by and hosted on G2.com.

I wish the colour coded bookings that I see as an admin could be seen by everyone Review collected by and hosted on G2.com.

I find Skedda easy to use, which makes handling scheduling quite straightforward. The variety of visuals is helpful because you can view resources in multiple ways. This flexibility in managing views adds value to my experience. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I find the customer support to be outstanding; they guided me through every step with multiple Zoom meetings and prompt email responses. Skedda is perfectly suited to my needs, allowing therapists to book rooms easily, manage payments, and check availability seamlessly. The floor map feature is particularly useful and intuitive for both users and me as an administrator. Review collected by and hosted on G2.com.

I would make it cheaper. Review collected by and hosted on G2.com.

We use Skedda for ease of booking instruments and spaces. Skedda has been super helpful because the bookings are complete with all necessary information and can be scheduled as recurring. Skedda is easily accessed by all people in the organization and makes scheduling a breeze. Review collected by and hosted on G2.com.

It can be confusing and/or tedious moving back and forth between different venues. However, this is easily solved by combining maps into one venue. Review collected by and hosted on G2.com.

When setting up Skedda for this company, it seemed overwhelming - with three offices and over 100 employees. With Justin's superb help, this task became far easier than I could've imagined. He was always incredibly responsive to any questions I might have, and always there to jump on a call if necessary. The system itself is very easy to understand, as well as being comprehensive in its nature. Almost all our demands were answered with a 'yes' - and if they weren't, Justin assured me that it was something they were looking to improve in the future. I am excited to roll it out to the company, making their lives easier, and I have little doubts about people understanding it. Review collected by and hosted on G2.com.

There is nothing - the only thing is that some non-essential features I asked about are not yet available. However, these are something that the company is looking to improve and include. Review collected by and hosted on G2.com.

So far, Skedda has been a great platform to manage desk reservations in our hybrid office. We appreciate the flexibility of the features and ability to customise rules throughout the spaces.

The implementation / onboarding team were also very helpful and quick to respond to our queries. The communication resources on Skedda's site were a great scaffold to help our staff get used to the new system.

Great product overall! Review collected by and hosted on G2.com.

The only downside we've come across is just the emails our staff received when transitioning room resources in Google. However, this wasn't a major issue for us.

More specific rules around who can book which space on a certain day would be good too, i.e. Skedda has strict guidelines which work for us, but more flexibility would be even better. Review collected by and hosted on G2.com.

I like the ease of onboarding & user interface. Review collected by and hosted on G2.com.

Would like more user customization options. Review collected by and hosted on G2.com.

1. Ease of Use: Skedda is designed with user experience in mind, offering an incredibly intuitive interface that makes scheduling a breeze. The implementation was smooth, and the platform is easy to navigate.

2. Excellent Support: The onboarding process was seamless, thanks to the support from the Skedda team. Gem was particularly helpful, ensuring that we had everything we needed to get started.

3. Flexibility and Customization: Skedda allows us to customize our booking system to fit our specific needs. For example, we set up a loaner equipment check-out "floor" in Skedda, which has been very effective.

4. Integration with Other Tools: The integration with Outlook/M365 has been a significant advantage, making it easier to manage bookings and sync calendars.

5. Positive Feedback from Users: The feedback from our team has been overwhelmingly positive. The platform has revolutionized the way we manage space bookings. Review collected by and hosted on G2.com.

Time Zone Issues: There have been some issues with appointments being listed in the wrong time zone, which required manual adjustments. Check your timezome settings before syncing the calendars. Review collected by and hosted on G2.com.

I really like the visualised spaces that the team creates of your venue, allowing the staff and customers to easily view the space and book what they require. The Customer support team is amazing, with response times being withing 5 minutes on the 24/7 chat. They also have a great onboarding team which made the transitions process easy. Review collected by and hosted on G2.com.

I think they could add some more options for the booking rules, some of which I know that they are working on. Review collected by and hosted on G2.com.