EH
Erica H.
Office Coordinator
Mid-Market (51-1000 emp.)
"Outstanding Customer Service Experience"
5/5
What do you like best about Skedda?

What I like best about Skedda is how intuitive and user-friendly the platform is. It makes scheduling and managing spaces effortless. On top of that, their customer service team is exceptionally responsive, knowledgeable, and always goes the extra mile to provide clear and helpful solutions. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

Overall good experience, but I noticed the fonts and color shades are not consistent. A more uniform design would make it look much cleaner and more professional. Review collected by and hosted on G2.com.

EK
Ellis K.
Fundraising Office Manager
Mid-Market (51-1000 emp.)
"An Extremely Useful and User Friendly Platform"
5/5
What do you like best about Skedda?

I have been using Skedda for around 12 months and as time goes by we have integrated Skedda more and more into our daily office planning. Started by trialling it in a single office but now we have mapped all offices, external buildings and vehicles.

The customer support is top notch. You know who to go to and it is so easy to speak to someone for any support needs, updates or tutorials. Couldn't be better.

There have been a number of updates since we first signed up. These have only enhanced Skedda. Often change can be disruptive, but all the changes and updates have been very beneficial. This is probably a testament to how well they keep contact with their customers, supporting and hearing feedback. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

At the moment nothing, although as we role Skedda out wider across my workplace, we may encounter things we would like to change/adapt. But I am confident we will be well supported if this happens. Review collected by and hosted on G2.com.

Felipe A.
FA
Felipe A.
Head of IT & Cyber Security
Mid-Market (51-1000 emp.)
"Outstanding Support and good management decision"
5/5
What do you like best about Skedda?

We’ve been working with Skedda as part of a multi-site rollout, and while the platform is good, what really sets them apart is the quality of the support we are receiving. A special shout-out to Emmalia and Sam, who have both done everything to ensure our experience has been smooth, supportive, and collaborative from day one.They've been helpful and responsive throughout our onboarding, guiding us through the setup and always ready to assist. This level of service is exactly what we look for in a partner. Highly recommend Skedda. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

We hit a bump during implementation due to timezone limitations and the way visitor tablets were licensed across venues. What could have been a major roadblock was turned into a positive, thanks to professionalism, good management decision and prompt and proactive communication and escalation. Review collected by and hosted on G2.com.

Ms Shannon T.
MT
Ms Shannon T.
Manager, Clive Berghofer Sport Centre and Glennie School Bookings
Mid-Market (51-1000 emp.)
"Great team, information, follow-up and product."
5/5
What do you like best about Skedda?

Simple to use. The Skedda information and onboarding team were amazing! It was relatively easy to set up and any challenges were easy to fix with help our onboarding manager Sam. We use it daily for a wide range of spaces through out the school, it's been well received. We love the integration with Google calendar and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

Nothing we have found as yet. It's great! Review collected by and hosted on G2.com.

HI
Hoeun I.
Office Coordinator
Small-Business (50 or fewer emp.)
"Simple, Effective, and Great Support"
5/5
What do you like best about Skedda?

We've only recently started using Skedda, but so far the experience has been excellent. The onboarding process was smooth and straightforward, making it easy to get started right away. The platform itself is very user-friendly and intuitive.

What really sets Skedda apart is their outstanding customer service. There are no long waits - you're quickly connected to a real person, and the support provided is consistently high quality. It’s clear the team behind Skedda cares about their users and is committed to helping them succeed.

Highly recommended for any organization looking for an efficient, reliable, and well-supported booking system. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

We haven’t come across any significant issues yet, and everything has worked as expected. So far, Skedda has been a user-friendly and reliable solution for our desk booking needs, and we’re looking forward to using it more. Review collected by and hosted on G2.com.

AM
Anna M.
Operations and Community Manager
Small-Business (50 or fewer emp.)
"Seamless onboarding process and a wonderful platform"
5/5
What do you like best about Skedda?

We've heard that Skedda is a wonderful platform, but we were also blown away by the customer support. From Day 1 we were treated with such warm welcome, a representative from Ireland got in touch and we were assigned an individual onboarding assitant. Turned out that in the midst of getting the Skedda platform ready for onboarding, our old system changed its rules overnight and left us in a position where more than 60 users weren't able to book meeting rooms anymore. Our wonderful onboarding assistant Justin Lee was online for me since early morning to address this emergency, he answered all my questions and helped me with existing and future meeting room bookings imports, our email thread was more like a chat room - instant replies from Justin and detailed explanations with links on anything I might have a problem with - he made it so easy for me to implement in no time. I sincerely thank Justin for his dedication and can assure you that you are in good hands with Skedda!

Also, cannot wait to see the reports on room usage, we used to do it by hand on excel and now we'll be able to see everything at a glance with no extra work involved from our side.

We are looking forward to upgraded features on Skedda which already include visitor management. We were really happy with the option to have a quick call with Aoife O'Grady as soon as we expressed interest in this feature. She went through the different options available and recommended potential uses of each, cannot praise enough their customer service! Review collected by and hosted on G2.com.

What do you dislike about Skedda?

10/10, I've nothing bad to say about Skedda Review collected by and hosted on G2.com.

Mike W.
MW
Mike W.
Programme Director
Small-Business (50 or fewer emp.)
"Skedda took a huge job off our shoulders"
5/5
What do you like best about Skedda?

It is such an intuitive system that even our most tech-shy people have no problem using it, right from the get-go.

Setting up and implementing the system was so easy. We had everything done within a couple of hours and our first users were up an running. it gets used every day by a wide range of people.

Having the app is a great idea too. Most of our people use it in preference to their computer.

And I have to say that support has been instant, super friendly and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

I'd still very much like to be able to add a booking by double-clicking on a date in the month view. Review collected by and hosted on G2.com.

RW
Ramsey W.
Partner Success Specialist
Mid-Market (51-1000 emp.)
"Super functional booking system"
5/5
What do you like best about Skedda?

Not only does the Skedda team jump to assist with any question I have, it works seamlessly and everyone on the team agrees. Easy to navigate, can switch up rooms and room names without any help. People can check in for the amount of time they need. It truly is a plug and play option. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

No real downsides. It'd be awesome if I could just click a button and notify everyone who had booked a desk through the Skedda platform. But that's a wish, not a need. Review collected by and hosted on G2.com.

KS
Kimberley S.
Group Executive Assistant
Mid-Market (51-1000 emp.)
"The perfect solution to office booking challenges"
4.5/5
What do you like best about Skedda?

We've been using Skedda for just over a month, and it's been the perfect solution to our office booking challenges. It’s made desk and meeting room scheduling super easy for our whole team. Setup was quick and straightforward, and the interface is clean and intuitive.

One of our favorite features is the Microsoft Teams integration—it fits seamlessly into our daily workflow and makes booking even faster. Everyone in the office has picked it up with no training needed.

We’d definitely recommend Skedda to any workplace looking for a simple, effective way to manage shared spaces. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

There is nothing to dislike about Skedda, we are very happy with it Review collected by and hosted on G2.com.

Cedric C.
CC
Cedric C.
"Seamless and Intuitive Workspace Booking"
5/5
What do you like best about Skedda?

I love how Skedda makes our booking process much smoother. It's easy to understand, and the booking and the Insight features are seamless, letting us view the occupancy easily. The initial setup was perfect, and I highly value these aspects. Review collected by and hosted on G2.com.

What do you dislike about Skedda?

none at the moment Review collected by and hosted on G2.com.