Edit

BA

Braden A.

Mid-Market (51-1000 emp.)

2/10/2023

"Long time user"

4.5/5

What do you like best about SiteMax?

Great support, intuitive interface, willing to work with us to figure out how to make it adapt to our system Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Difficulty working with POs, equipment system needs tweaks Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for taking the time to share your positive experience with us, Braden. We have enjoyed working with you over the years, and we'll continue to work hard to maintain the standards set early on. A fair number of improvements to note with regard to the POs and Equipment module as of late, but we will connect regardless.

AJ

Avideep J.

Mid-Market (51-1000 emp.)

2/21/2023

"Its a good tool to keep it nice accessible and tidy."

5/5

What do you like best about SiteMax?

Organization of folders and documents and inspections. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Oriantation forms need to be more easy to fill in bulk Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for taking the time to share your positive experience with us, Avideep. We're thrilled to hear that our product has met your expectations, and we'll continue to work hard to maintain our high standards, particularly with those Orientation forms.

WW

Will W.

Manager, Field Operations

Small-Business (50 or fewer emp.)

8/29/2022

"Complete Field Reporting Management"

5/5

What do you like best about SiteMax?

SiteMax has been an integral part of managing our Health & Safety system and field reporting. It is easy to use and has been adopted well by the senior members of our team. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Nothing. SiteMax has worked well with us over the years. They have made every effort to help develop their software to meet our changing needs. Their client success managers have been there every step of the way to help keep us up to date on new features. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for this great review Will!

BS

Blake S.

Small-Business (50 or fewer emp.)

2/17/2023

"Needs to fine tune work orders and time reporting"

3.5/5

What do you like best about SiteMax?

all data on one site, customizable , easy to use Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

time and work order entry still not as automatic and complete as I would like Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for sharing your thoughts with us, Blake. We're always looking for ways to improve our product and services, and we'll take your feedback into consideration.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

8/30/2022

"Good Customer Service & Resolution"

3.5/5

What do you like best about SiteMax?

We like the customer service and the ease on setting up meetings to learn how to use it properly. The response time is always good and we aren't left waiting for responses. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

There are a few items that are not functional in the running of a job site:

- External User Access - the limits of that they can and can't do, for instance they need access to see the drawings which we are unable to give them. I find it's not user friendly and when I have subtrades having issues I have a hard time walking them through it as what I see and that they see are different.

- Users (Internal/External) receiving error codes with no explanation as to what it is

- User permissions changing for no reason at all with no clear answer to why this happens which creates a lack of trust in the system and constantly checking them to ensure they are the same.

- There is a lot of repetitive processes such as needing to input the same information multiple times

- Not being able to download the information inputted into a job in one shot, we need to go item to item to download at the end of the job Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for your review and for providing this feedback. We will take these notes and ensure they are reviewed thoroughly.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

8/27/2022

"Collaborative and thorough"

4.5/5

What do you like best about SiteMax?

SiteMax brings all the information and paperwork necessary to run a safe and proficient worksite in the palm of your hand. Being able to access historical records and real-time paperwork helps us stay up to date and maintain our "behind the scenes" business so that we can work hard in the field with the confidence that our i's are dotted and t's crossed. SM systems has worked with us diligently to adapt forms to work for us, reducing keystrokes in the field and improving record keeping in the office at the same time. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

If sitemax could be better available offline to remote worksite users this could improve the reliability of access to paperwork on our remote sites. Though, we are currently just printing off the nicely formatted pdf versions of the essential paperwork. Review collected by and hosted on G2.com.

What problems is SiteMax solving and how is that benefiting you?

Checking that our paperwork has been completed and completed correctly has historically been a pain. With the company reports generator, we can assemble all the paperwork from the day before and review it all. Based on users, active jobs, time cards and equipment used we can assess who missed signing or completing forms and work with these people to improve our record keeping. SiteMax Systems is working with us currently to develop private forms for personal records like vacation/time off applications and disciplinary paperwork. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you very much for this review. We will review your notes regarding our existing offline mode.

JS

Jeff S.

Mid-Market (51-1000 emp.)

2/14/2023

"Excellent Platform to work off"

5/5

What do you like best about SiteMax?

It's easy to enter documents, Easy navigate around Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Loading data or when out in the field it will take a bit to load Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for taking the time to share your positive experience with us, Jeff. We're thrilled to hear that our product has met your expectations and are excited to continue meeting those standards for you and the rest of the Hopewell Developments team.

AH

Aaron H.

Small-Business (50 or fewer emp.)

2/14/2023

"Great support"

4.5/5

What do you like best about SiteMax?

Support and adaptability. It's good for time rtracking and project management. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Haven't found any yet. All good so far. Thanks Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for taking the time to share your positive experience with us, Aaron. We're thrilled to hear that our product has met your expectations, and we'll continue to work hard to ensure that we continue to do so.

TC

Tia C.

Operations Manager

Mid-Market (51-1000 emp.)

11/21/2022

"Always Growing to Meet Client Needs!"

5/5

What do you like best about SiteMax?

I like the form builder. Makes it really easy to develop drafts for forms or to implement new things! Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

I dislike the time clock module - it makes math errors. I also hate how sensitive the search bars are and having to click ok to close boxes. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for taking the time to share your positive experience with us, Tia. We're thrilled to hear that our product is meeting your expectations, and we'll continue to work hard to maintain our high standards, especially with the Timecards module. Looking into that for you!

AP

Adam P.

Site superintendent

Small-Business (50 or fewer emp.)

8/27/2022

"Useful and easy to use."

5/5

What do you like best about SiteMax?

Too many to list! Uploading all your plans into different projects. The RFI and Punchlist features are easy to navigate and keep a detailed log of your actions. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

I would like to see some of the bugs still to be fixed. One being on my computer on plans I can't press the back button to see the previous plan without going to the first page of that plan. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

edit

Thank you for the great review, Adam. The positive comments about our Punchlist and RFI modules are much appreciated. Your notes with regards to drawing navigation are with our team.