SmartCustomer Pricing Overview

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Liftoff

Basic review sourcing capabilities for the budget-minded.

Accelerate

All the essentials for company reviews at lower volumes.

Ascend

The full suite of review management tools – best for most businesses.

Custom Plan

Elevate your online presence by collecting, monitoring, and sharing brand and product reviews.

SmartCustomer has 4 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for SmartCustomer is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SmartCustomer must be conducted with the seller.

SmartCustomer offers flexible solutions for brands of every size.

Pricing information was last updated on February 27, 2026

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

Perceived Cost

$$$$$

Top-Rated Alternatives

View All Alternatives

SmartCustomer Alternatives Pricing

The following is a quick overview of editions offered by other Online Reputation Management Software

Trustpilot Plus plan	Starting at $299.00	Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools. 8 widgets 3 User logins 200 monthly invitations Ad-free profile on Trustpilot.com Customize your profile page Competitor module Social media sharing tools Downloadable marketing assets Show More
Reviews.io Essentials	$29.00300 Review Invites Per Month	Build trust & drive conversions, it's easier than ever to get started. Product & Company Reviews Photo & Video Reviews Automated Review Collection Dynamic Link Klaviyo Integration Review Replies Profanity Filter Review Auto-language Tagging Multi-language Management Show More
Podium Core	Contact UsPer Month	With essential AI features, respond to and convert more leads faster. Consolidated Lead Conversion Platform Review Management with AI Reponses Basic Automations Basic Reporting Basic Customization Options Podium Mobile App 200+ Integrations with Integration Support Phone Systems Add-on Available Dedicated Customer Success Manager Chat, Phone, and Email Support 1-on-1 Personalized Onboarding Show More

Various alternatives pricing & plans

Pricing information for the above various SmartCustomer alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

SmartCustomer Pricing Reviews

(2)

Verified User in Automotive

Small-Business (50 or fewer emp.)

2/20/2024

"Best review company. Best value, best technology, best customer service"

5/5

What do you like best about SmartCustomer?

They have the easiest to use technology, most cost effective, and great customer service. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I haven't come across any downsides. I think they are perfect. Review collected by and hosted on G2.com.

Stephen E.

IT Administrator

Small-Business (50 or fewer emp.)

7/27/2023

"Cost Effective Customer Review Management"

4.5/5

What do you like best about SmartCustomer?

The services offered meet our needs at a reasonable price. Product reviews in addition to company reviews, integrations with our Shopify ecommerce store, active review requests, and easy sharing of reviews all add to the list of what Sitejabber does right. Good customer relations and technical support back up the value of doing business with them. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Many service options involve an additional fee. Product reviews are separate from company reviews, and sharind reviews on multiple platforms is an extra cost, as well. We like that they have these options, but sometimes having to pay extra for the next step means putting off that step. Still, it may end up making the platform affordable when you can't pay for everything, but you can pick and choose what is most important. Review collected by and hosted on G2.com.

What problems is SmartCustomer solving and how is that benefiting you?

Sitejabber provides an independent review platform so customers can have confidence that we're not manipulating the review data. In that vein, they also provide a way for online search platforms to verify reviews and include our review status in search results. They also provide an easy way to actively request reviews rather than simply putting up a button and hoping customers will click on it. They integrate with our Shopify store to show product reviews on product pages, always keeping up to date with new reviews left, and they notify us if a review is neutral or negative so that we can follow up and hopefully save a customer relationship in addition to avoiding negative impacts to our reputation.

Sitejabber offers new ways to gather, display, and share both company and product reviews so that we remain relevant and viable in today's competitive climate. Review collected by and hosted on G2.com.