MW
Marie W.
Small-Business (50 or fewer emp.)
"Having compared services and customer service dedication - Siteground gets my 9/10"
5/5
What do you like best about SiteGround?

The dedication - and I hope it continues!

The knowledge, the courteous and caring staff... and the appetite for helping with real solutions while giving clear brief explanations. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

Too many links to articles - could you turn your articles into small video bites? Review collected by and hosted on G2.com.

DC
Derby C.
Small-Business (50 or fewer emp.)
"Exceptional Support"
5/5
What do you like best about SiteGround?

The Support team is always available and issues are resolved no matter what Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

The subscription fees is on the higher side Review collected by and hosted on G2.com.

Purcea F.
PF
Purcea F.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Best hosting on the internet."
5/5
What do you like best about SiteGround?

Their support, their speed, their website, their platform, everything is so fine, and the most of it, their support is remarkable good, their men Georgi from the support is a saint, best hosting, they help you with everything. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

I don't have any bad words to say aboutheir hosting. Review collected by and hosted on G2.com.

Response from SiteGround Reviews of SiteGround

Thank you for your 5-star review! We appreciate your kind words about our services and support team, particularly Georgi and we'll pass them along. We remain at your disposal if you need any assistance!

CS
Carrie S.
Freelance Artist, Content Creator, Blogger
Small-Business (50 or fewer emp.)
"All around Great Service from my experience"
4.5/5
What do you like best about SiteGround?

I have personally had a great experience the few times I have had to contact customer service in the last 3 years. Siteground has not only been accommodating and helpful, but the site uptime has also been perfect, i've never actually noticed it down! It is quite expensive and sure, i could bounce around from host to host to try and get the best intro offer, but when a company has a record of good service and is accommodating to my needs as a beginner who has no idea what i am doing, it's ideal. Thanks! Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

It's expensive to renew when you are starting out and not making income from your site. The fact that there is no monthly option is a hard pill to swallow when I wanted to try again one more year after a third year of still not being successful in monetization and getting where I really want to be. Other than that, while I have heard some other negative things in FB groups, it makes me wonder if most of the negative is because of people earning affiliate income. LOL I have not PERSONALLY had a bad experience to date other than having to come up with the chunk of change to renew. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Prompt response"
4/5
What do you like best about SiteGround?

Always online for support and seem to get through quickly Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

V Expensive as a site grows and requires more resources Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"never had a complaint"
5/5
What do you like best about SiteGround?

Easy interface, quick support, every feature I need at a good price. I've used SG for a decade now and have switched many clients to it. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

My FTP client flags it as insecure even though it's not. not an issue really, but was alarming the first time. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"EXCELLENT! Kudos to Svetoslav D. he really made my day with the exceptional support."
5/5
What do you like best about SiteGround?

Their support really tries their best to help. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

Some limitations to the services they provide, no Laravel for example. Review collected by and hosted on G2.com.

ND
Nishan D.
Small-Business (50 or fewer emp.)
"You don't have to worry about reliability with SiteGround"
5/5
What do you like best about SiteGround?

I can describe SiteGround in one word. Reliability. I had no issues when hosting with SiteGround. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

I didn't like their pricing model. You get the first year for a huge discount. Then the second year is ridiculously expensive. Review collected by and hosted on G2.com.

Charli M.
CM
Charli M.
College Adjunct English Instructor
Small-Business (50 or fewer emp.)
"Always Helpful"
5/5
What do you like best about SiteGround?

Site Ground is accessible to web designers like me who used to rely on web developers to set up and host websites. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

There is not anything that I dislike, other than my own intimidation at doing this work. This goes back to why I like Site Ground and recommend them as the host for WP sites. Review collected by and hosted on G2.com.

Response from SiteGround Reviews of SiteGround

Thank you for the kind words, Charli! Our team is always here to help if anything else comes up!

LC
liz C.
Small-Business (50 or fewer emp.)
"Great support, always go above and beyond!"
5/5
What do you like best about SiteGround?

Siteground tools are easy to use and not over complicated. I like the tips and the extra information. The support is second to none. The tech team is very well-informed and so helpful every time. Review collected by and hosted on G2.com.

What do you dislike about SiteGround?

I can't think of any aspect of Siteground that I don't rate highly. Review collected by and hosted on G2.com.

Response from SiteGround Reviews of SiteGround

Thank you for taking the time to share your experience with us, Liz! It's great to know you're happy with our services and support. We appreciate the positive feedback and we're always here for you if you need us.