It has drastically cut down on paperwork (physical paper) and solves problems with document retention by having them all collated on one server. Review collected by and hosted on G2.com.
"Locations", and not because I dislike the feature, but because we will visit anywhere from 1 to 7-8 locations per crew per shift, so we only use "Locations" to divide workers into crews. Frankly, I don't even do that anymore, I lump them all under the company name. Review collected by and hosted on G2.com.