Ruchita H.
RH
Ruchita H.
Software Automation Engineer
Enterprise (> 1000 emp.)
"Easy to Use and ReliaUser-Friendly and Reliableble—Makes Content Management Much Easier"
5/5
What do you like best about Sitecore Digital Experience Platform?

Easy to use, reliable, and makes managing content much easier. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

The platform has a learning curve at first, and some features can feel a bit complex. It can also be slower when working with larger projects, but overall it works well. Review collected by and hosted on G2.com.

Rahul  S.
RS
Rahul S.
IT Engineer III
Enterprise (> 1000 emp.)
"Effortless Asset Management, Customizable Yet Needs More Video Features"
5/5
What do you like best about Sitecore Digital Experience Platform?

I use Sitecore Digital Experience Platform as a DAM, and I find it provides a centralized place for all assets, helping to avoid duplicates and making them easy to search and use. I like that it's user-friendly and easy to understand. Developers can do a lot of customization or integration based on business needs, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

I find that Sitecore Digital Experience Platform lacks some features like video streaming or live video broadcasting. Also, the initial setup was a bit of a challenge, although we did receive help from a Sitecore partner for integration. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

We're glad to hear that you find Sitecore Digital Experience Platform to be a user-friendly and customizable solution for your asset management needs. We appreciate your feedback regarding the need for more video features, and we will certainly take that into consideration for future updates.

KP
Katie P.
Mid-Market (51-1000 emp.)
"Reliable CMS with Robust Security and Support"
4.5/5
What do you like best about Sitecore Digital Experience Platform?

I enjoy working with the Sitecore team and I think they have a good product. I don't run into many issues related to the CMS. I find it more secure than WordPress, and our clients really like its CMS structure. It's dependable. I also appreciate the translate feature and the AI integration that helps with writing content. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

We had a hard time just getting the correct permissions to login to our account. Once contracts were signed, it was slow getting everything setup. It's been ok ... hard to get the full setup. Issues with permissions so we can see our account. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

We're glad to hear that you enjoy working with our team and find our product to be secure and dependable. We apologize for the difficulties you experienced with permissions and setup, and we will work to improve this process for future clients. Thank you for sharing your feedback.

Bhasvatkumar M.
BM
Bhasvatkumar M.
Software Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Flexible, Powerful CMS for Large Multilingual Websites"
4/5
What do you like best about Sitecore Digital Experience Platform?

I like that Sitecore is very flexible and good for large websites. It has strong content management, reusable components and supports multiple languages. Once you get used to it, it's makes managing content much easier. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

sometimes upgrades are not as smooth as expected. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

We understand that upgrades can sometimes be challenging, and we are continuously working to improve the process for a smoother experience.

BJ
Ben J.
Web Product Owner
Mid-Market (51-1000 emp.)
"Great Documentation and Flexible Out-of-the-Box Options"
4.5/5
What do you like best about Sitecore Digital Experience Platform?

The online documentation is great and has really helped us get to grips with the different aspects of the system. The wide range of out-of-the-box options also means we can solve the majority of our problems easily, without needing customizations. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

Find people can be overwhelmed with the options available and therefore struggle to move forward with the platform Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

Thank you for the positive feedback on our online documentation and out-of-the-box options. We understand that the platform's extensive features can be daunting for some users, and we are actively working on providing more streamlined guidance and support to help users make the most of Sitecore Digital Experience Platform.

Dilip Kumar S.
DS
Dilip Kumar S.
IT sr. Developer(Sitecore devops)
Small-Business (50 or fewer emp.)
"Customizable and Easy Content Management"
4.5/5
What do you like best about Sitecore Digital Experience Platform?

I find the Sitecore Digital Experience Platform very flexible to customize according to our business requirements. We can manage and store multiple product details and update website content easily without coding. The integration and management are straightforward and easy, which makes our workflows smoother. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

Every Sitecore product should be available and need to pay if we are using in prod. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

We appreciate your feedback and are glad to hear that Sitecore Digital Experience Platform has been beneficial for managing product details and updating website content without coding.

sandip p.
SP
sandip p.
Mid-Market (51-1000 emp.)
"Powerful and Flexible Digital Experience Platform"
5/5
What do you like best about Sitecore Digital Experience Platform?

What I like most about the Sitecore Digital Experience Platform is its powerful personalization, which lets me deliver tailored content based on user behavior—all within a single, integrated platform. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

While the Sitecore Digital Experience Platform is very powerful, it can be quite complex and resource-intensive to implement and maintain. However, this complexity comes from its rich feature set and flexibility, which ultimately enables highly customized and scalable digital experiences. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

Thank you for sharing your positive experience with our powerful personalization feature. We acknowledge that the complexity of implementation and maintenance can be a concern, but it's a result of our platform's rich feature set and flexibility, which ultimately enables highly customized and scalable digital experiences.

Verified User in Education Management
CE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Highly Scalable, AI-Driven Personalization with Room for Simplification"
4/5
What do you like best about Sitecore Digital Experience Platform?

I think it's great how Sitecore Digital Experience Platform is a powerful, all-in-one enterprise solution for managing complex, multi-language website ecosystems and delivering highly personalized customer experiences across multiple digital channels. I really like its sophisticated AI-driven personalization paired with massive scalability. Additionally, the power of the XM cloud and the headless framework is impressive. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

I find the heavy reliance on specialist developer talent a bit challenging. It would be great if the platform were less tech-driven so that a normal person could also work on it. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

We value your input and apologize for any inconvenience. If you have specific suggestions for improvement, we would love to hear them.

Taimoor z.
TZ
Taimoor z.
Enterprise (> 1000 emp.)
"Streamlined Content Management with Personalization Perks"
3.5/5
What do you like best about Sitecore Digital Experience Platform?

I like that Sitecore Digital Experience Platform provides one platform for managing content, which is really convenient for handling our website. I also appreciate the personalization features it offers. Additionally, I enjoy the ability to perform quick A/B tests, which helps us in optimizing our content more effectively. We had a good partner for the initial setup, which made the process smooth. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

I mentioned that forms and search aspects of the Sitecore Digital Experience Platform could be improved. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

Thank you for sharing your positive experience with Sitecore Digital Experience Platform. We're pleased to hear that our platform has streamlined your content management and provided valuable personalization features. We understand your concerns about the forms and search aspects and will work on enhancing those areas.

Magnus W.
MW
Magnus W.
Student Worker
Small-Business (50 or fewer emp.)
"Empowers Users with Efficient Website Development"
5/5
What do you like best about Sitecore Digital Experience Platform?

I really appreciate Sitecore Digital Experience Platform because it's object-oriented and logically sound, which is a big help in developing websites. When everything lines up with the philosophy and the logic, the development process becomes very efficient. Also, the page editor is good now, which is beneficial. Additionally, the initial setup was easy thanks to having a DevOps responsible. Review collected by and hosted on G2.com.

What do you dislike about Sitecore Digital Experience Platform?

Being based on Windows is kinda bad. I think the onboarding could have a better progression. Review collected by and hosted on G2.com.

Response from Marcus Cooper-Leary of Sitecore Digital Experience...

Thank you for sharing your feedback. We're committed to providing a secure and stable platform for businesses to grow and reach wider markets. We appreciate your input on the navigation challenges and will take that into consideration for future enhancements.