What I like the most about the Sitecore DXP is its flexibility. It allows to customize every single aspect of how it works with configuration changes only. Thanks to that I can have a clean unmodified powerful XP platform extended to the requirements of any client. Additionally the way I can integrated it with other systems and how easily I can scale it to assure excellent performance is extremely easy. Review collected by and hosted on G2.com.

The only think I don't like about Sitecore is some parts of it which use old UI, but I've heard that it's going to be updated soon. Review collected by and hosted on G2.com.

I like best about Sitecore Digital Experience Platform is its flexibility and robust content management capabilities. Review collected by and hosted on G2.com.

One area where Sitecore Digital Experience Platform could improve is its overall complexity. The platform has a steep learning curve for both developers and content authors, particularly when implementing advanced features or customizations. Review collected by and hosted on G2.com.

Sitecore is definitely one of the top players in the Digital Experience Platform space. They’ve got a pretty unique way of working with clients and partners that really sets them apart in the industry. The customization options they provide are honestly amazing—Sitecore can fit into any industry and handle whatever needs you have. Each new version just keeps getting better too. Plus, Sitecore makes it so much easier for non-technical folks to create, edit, and manage web content for big companies without any hassle. Review collected by and hosted on G2.com.

There’s no option for a trial or learning license, which makes it hard to try out the platform. Review collected by and hosted on G2.com.

Sitecore's ability to tailor the user journey is consistently ranked as one of its strongest features. 

Behavioral Tracking: It leverages machine learning and AI to analyze user behavior, interactions, and preferences in real time. 

Dynamic Experiences: Businesses can automatically adjust content, product recommendations, and messaging to match individual visitor profiles, significantly boosting engagement and conversion rates. Review collected by and hosted on G2.com.

Nothing, anything is not compromised in experience platform Review collected by and hosted on G2.com.

I like that it is easy to manage website content in one place.

It also helps create pages and update content without much difficulty. Review collected by and hosted on G2.com.

It takes time to learn at the beginning.

Sometimes it feels slow when working with large projects. Review collected by and hosted on G2.com.

I like that it is easy to manage website content in one place.

It also helps create pages and update content without much difficulty. Review collected by and hosted on G2.com.

It takes time to learn at the beginning.

Sometimes it feels slow when working with large projects. Review collected by and hosted on G2.com.

Extensibility and Customization: The backend is incredibly buildable and flexible. It lets you inherit and override standard pipelines so you can tailor them to complex business logic and specific workflow needs. Review collected by and hosted on G2.com.

Legacy Upgrade Pain: Traditional on-premise or self-hosted versions of Sitecore (XP/XM) are notoriously difficult and expensive to upgrade. In practice, the process often feels less like a straightforward version bump and more like a full migration. Review collected by and hosted on G2.com.

I like the openness of the Sitecore Digital Experience Platform. It has been built as an open platform, easy to integrate with, and flexible for many different applications and application types. I appreciate that Sitecore is easy to set up and has been getting easier over time. Even though it has a lot of flexibility and features, it is still pretty quick for an initial setup. Review collected by and hosted on G2.com.

The XP platform personalization tools seem overcomplicated and less straightforward than many of the competing platforms. They could have been built to better leverage industry standard tools that clients are already using for analytics and data collection instead of creating an entire new apparatus for that functionality. Review collected by and hosted on G2.com.

I really like the developer experience with the Sitecore Digital Experience Platform. The tooling provided for developers to extend the software is amazing. It helps with customization of the tools to provide a tailored experience for the content authoring and marketing teams. Additionally, it was easy to set up an MVP. Review collected by and hosted on G2.com.

The entry barrier for new developers is very thick. That could definitely be improved. Maybe by introducing trial tiers, and free learning resources. Review collected by and hosted on G2.com.

Sitecore is a mature platform that continues to improve. It has a huge community, so when we run into challenges, we often find that peers have already solved them. One of Sitecore’s strongest features is how customizable it is, along with how easy it is to integrate with major third-party providers. It also has many fully baked connectors available for integrations.

Our team is in Sitecore daily to handle content updates, and it powers multiple sites under our brand. We work closely with our vendor, and when issues or questions come up around the core product, Sitecore’s customer and development support are excellent. Review collected by and hosted on G2.com.

Sitecore isn’t the cheapest option, and the way it’s implemented can make a big difference in the overall experience. There’s also a significant learning curve to really understand how it works behind the scenes. Depending on the version you’re on or implementation, performance in certain situations can be a bit slow. Review collected by and hosted on G2.com.