---
title: Sitecore Digital Experience Platform Reviews
meta_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 647 reviews by the users' company size, role or industry
  to find out how Sitecore Digital Experience Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 647
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Sitecore Digital Experience Platform Reviews
**Vendor:** Sitecore  
**Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 647
## About Sitecore Digital Experience Platform
Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders.



## Sitecore Digital Experience Platform Pros & Cons
**What users like:**

- Users appreciate the **balance of power and simplicity** in Sitecore DXP, enhancing both authoring and integration experiences. (74 reviews)
- Users appreciate the **ease of use** of Sitecore DXP, enhancing content management and authoring experiences significantly. (65 reviews)
- Users value the **flexibility** of Sitecore Digital Experience Platform, enabling tailored solutions and easy maintenance across implementations. (52 reviews)
- Users highlight the **flexibility and ease of content management** in Sitecore, enhancing their digital experience effortlessly. (48 reviews)
- Users value the **exceptional customizability** of Sitecore DXP, enabling tailored digital experiences and empowering creative implementation. (46 reviews)
- Users value the **flexibility for personalized experiences** that Sitecore provides, enhancing engagement for various audiences. (46 reviews)
- Users value the **seamless integrations** of Sitecore DXP, enhancing control and flexibility as businesses expand. (42 reviews)
- Customer Support (28 reviews)
- Easy Setup (24 reviews)
- Customization (23 reviews)

**What users dislike:**

- Users find the **learning curve steep** , making it challenging for newcomers to effectively utilize Sitecore DXP&#39;s capabilities. (46 reviews)
- Users find the **cost** of Sitecore Digital Experience Platform to be high, especially for larger organizations and custom solutions. (33 reviews)
- Users find the **complexity** of Sitecore DXP overwhelming, often leading to longer onboarding and steeper learning curves. (26 reviews)
- Users note a **steep learning curve** for Sitecore DXP, requiring significant expertise and time for onboarding new team members. (22 reviews)
- Users find **difficult usability** in Sitecore, noting lack of documentation and intuitive navigation, leading to frustration. (19 reviews)
- Users find **licensing costs high** , posing a significant hurdle for smaller businesses with limited budgets. (17 reviews)
- Slow Performance (14 reviews)
- Poor Documentation (13 reviews)
- Content Management (12 reviews)
- Learning Difficulty (12 reviews)

## Sitecore Digital Experience Platform Reviews
  ### 1. Leading DXP with a ton of powerful features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I think Sitecore has made great strides in terms of making their DXP platform easy to use and integrate with other platforms as well. They have also built an outstanding user community into the heart of the platform of folks that are always willing to answer questions. As a daily user of Sitecore, I wouldn't hesitate to recommend it to any organization. They are also making huge investments into making it a marketer-first and AI-driven platform.

**What do you dislike about Sitecore Digital Experience Platform?**

While there is a bit of a learning curve with learning how to use Sitecore, the community and Sitecore's documentation more than make up for it.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

They are enhancing the marketer and content author experience, particularly within the XM Cloud product, which makes go to market and product launches much faster.

  ### 2. Effortless Customization and Flexibility with Sitecore

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sakshi K. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The ease of working on Sitecore and the freedom to customize

**What do you dislike about Sitecore Digital Experience Platform?**

I am pretty much loving to take Sitecore to my customers. If we could have more enhanced version of pricing model it would be helpful.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

ease of authoring and supporting the authors and digital strategists to work and change content on the go.

**Official Response from Marcus Cooper-Leary:**

> Thank you for your feedback! We understand the importance of a flexible pricing model and are continuously working to improve in this area. We're thrilled to hear that Sitecore is benefiting your team with its ease of authoring and content management capabilities.

  ### 3. Great When Set Up Right, But Can Get Messy Over Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaitlyn W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

When it works, it works really well. When it is set up probably, it is also easier to use.

**What do you dislike about Sitecore Digital Experience Platform?**

Our use of the platform has become messy over time which makes it not as easy to use and flexibility lacks.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It helps us manage our content and serves it well to our users.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with Sitecore Digital Experience Platform when it is set up correctly. We apologize for any difficulties you have encountered as the platform has become messy over time. We are committed to improving our platform and would appreciate the opportunity to address your concerns.

  ### 4. Flexible Platform with Impressive Feature Implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruchira K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

As a developer that mainly works on SC platform I like the flexibility it provides for in implementing different features its component design

**What do you dislike about Sitecore Digital Experience Platform?**

Current it has been the performance issues I am facing in content publishing

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

To enable my content editors create and publish content with minimal involvement with the development team

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with Sitecore's flexibility and component design. We apologize for the performance issues you've encountered during content publishing. Our team is dedicated to enhancing the platform's performance to ensure a seamless experience for all users.

  ### 5. Centralized Website Management with Room for Custom Integrations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jethro R. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I like that we're able to manage our hundreds of business websites from one platform.

**What do you dislike about Sitecore Digital Experience Platform?**

There are number of custom integrations we needed to develop for a company of our scale.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It is helping us develop and maintain our external sites while being compliant with all of the different global regulations.

**Official Response from Marcus Cooper-Leary:**

> We understand the need for custom integrations and are continuously working to improve our platform's flexibility to accommodate diverse business needs.

  ### 6. Comprehensive Digital Experience Platform That Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert M. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The cohesive coverage of all aspect of the customer digital experience in one tech stack.

**What do you dislike about Sitecore Digital Experience Platform?**

Sometimes documentation can be lacking or a bit confusing, but this has been regularly improving.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

The new Sitecore AI offerings will help us augment our staffing challenges as it pertains to content development and personalization strategies.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your feedback. We're pleased that the new AI functionality is helping to speed up content creation. We acknowledge the learning curve and are committed to providing resources to support users in overcoming it.

  ### 7. Effortless Component Reuse Makes Development a Breeze

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steph P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Components can be reused easily!!!!!!!!!

**What do you dislike about Sitecore Digital Experience Platform?**

could be more user friendly, with easy to follow prompts

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Creating reusable pages and components has been a key part of my experience. This approach allows for more efficient development and easier maintenance, as I can use the same elements across different parts of a project.

**Official Response from Marcus Cooper-Leary:**

> We're pleased to hear that our platform's component reuse capability has been valuable for your development. Your feedback about the user-friendliness is noted, and we are continuously working to improve the overall user experience.

  ### 8. Comprehensive Suite Perfect for Diverse Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srinivasa Bhujanga Bharath P. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Complete suite of products for developers, marketers, content editors and Digital agencies

**What do you dislike about Sitecore Digital Experience Platform?**

Packing everything, customers are forced to buy modules which they are not interested in. Instead, the customers should have an option to pick what they need and pay for that only

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Multi site, Multi lingual site development

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you find Sitecore's suite of products comprehensive and perfect for diverse teams. We appreciate your feedback about the packaging of modules and will take it into consideration for future improvements.

  ### 9. Excellent platform for unifying digital experiences, though development can be complex

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Unifying digital experiences into one place. The teams don't need to manage multiple websites and configurations.

**What do you dislike about Sitecore Digital Experience Platform?**

Cost and speed of development can be costly. Steep learning curve for editors and administrators to utilise full functionality within Sitecore.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Allowing us to pull multiple websites into one place with a rich number of features and security policies. Editors can move between websites with ease.

**Official Response from Marcus Cooper-Leary:**

> Thank you for your feedback. We're pleased that you appreciate the platform's ability to unify digital experiences. We understand the concerns about cost and development speed and are constantly working to enhance the platform's efficiency and reduce complexity.

  ### 10. User-Friendly Multilingual Support, But Steep Learning Curve for Beginners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The ease of use across different languages

The customer support from the individuals we work with as been excellent too

**What do you dislike about Sitecore Digital Experience Platform?**

Can become quite complex for new users to learn all the different aspects of the system and troubleshoot

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Solves managing Web and Commerce content across multiple languages and locals

**Official Response from Marcus Cooper-Leary:**

> We understand that our platform can be complex for new users, and we're continuously working to improve the onboarding process and provide more resources for beginners.

  ### 11. Project Delivery Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sakshi K. | Lead Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about Sitecore Digital Experience Platform?**

Sitecore experience platform provides an ease of use for content authors and help to easily build personalized websites for customers.
It brings in reusability and scalability to the website.

**What do you dislike about Sitecore Digital Experience Platform?**

Need to purchase separate products to suit needs

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It is making life easy for content authors to manage and deliver content personalized content to the users in real time.
It brings in reusability and scalability for the website.

  ### 12. Sitecore DXP Innovating Customer Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Romeo C. | Business Solution Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about Sitecore Digital Experience Platform?**

We are benefiting most from the sound structure of data content which contributes to the ease of content management. In addition, the out-of-the-box multi-language support enables us to cater to different regions across the globe. Headless implementation allows us to be flexible with our data platform use. Our content authors love to use  XM Cloud page editor as it provides actual visuals of the content with its what-you-see-is-what-you-get feature. The partnership with Vercel makes the deployment and integration of websites easier and faster. The customer support is responsive and are able to provide quick solutions.

**What do you dislike about Sitecore Digital Experience Platform?**

There is still room for improvement when it comes to documentation, integration with other platforms such as cloudflare and hubspot.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Bru Textiles manages more than 10 websites catering to different regions across the globe.The built-in multi-language support allows us to support content in various languages such as English, French, Dutch, Chinese,Malay and more. XM Cloud as a SAAS solution eliminates the need for expensive upgrade projects and infrastructure maintenance. The requirements for expertise are reduced due to optimized system architecture.

  ### 13. Effortless Content Delivery Across All Digital Touchpoints

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ganesh L. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Ability to serve the content and personalization across different digital touchpoints

**What do you dislike about Sitecore Digital Experience Platform?**

The content authoring experience feels somewhat clunky, and I found the learning curve to be rather steep.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Effective content management capabilities allow us to deliver our thought leadership content to our members

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your feedback. We're pleased that our platform is helping you effectively manage and deliver your thought leadership content. We acknowledge your concerns about the content authoring experience and learning curve, and we're committed to enhancing the user experience and providing more comprehensive training materials.

  ### 14. Comprehensive Insights on AI and Emerging Technologies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radaisi M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

the detailed information that is being provided on going AI and new technology

**What do you dislike about Sitecore Digital Experience Platform?**

things we don't like are when we are over promised and sitecore under delivers which is just typical with a lot of companies

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

We are wanting the flexibility of personalization.

**Official Response from Marcus Cooper-Leary:**

> We apologize if you feel overpromised and underdelivered. We aim to set realistic expectations and continuously improve our services.

  ### 15. Outstanding Experience from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tirth P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The platform is very user-friendly and simple to navigate.

**What do you dislike about Sitecore Digital Experience Platform?**

The platform occasionally takes a long time to load, and at times it even crashes unexpectedly.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

We use DXP to integrate all our Netlify sites with Sitecore, allowing for seamless connectivity between the platforms.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with Sitecore DXP! We apologize for any inconvenience caused by the loading and crashing issues and will work to resolve these issues promptly.

  ### 16. Powerful Customization, But Steep Learning Curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andrew T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Highly customizable, extensible, and generally any thought can be realized.

**What do you dislike about Sitecore Digital Experience Platform?**

Extremely opaque, little documentation (though that is improving), and at the moment not much is "intuitive".

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It helps manage content, and deliver different experiences to many places from the same base content.

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you find Sitecore Digital Experience Platform highly customizable and extensible. We understand your concerns about the learning curve and documentation, and we are continuously working to improve the user experience and provide more comprehensive resources for our users.

  ### 17. Highly Customizable Platform That Empowers Our Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I like the ability to customize the specific fields, field types, and components that we can build.

**What do you dislike about Sitecore Digital Experience Platform?**

I dislike most the frequent changes needed to keep up with new versions of the platform.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It allows the marketing team to have the power to update their content, create new pages and marketing landing pages without the need for developers or support from IT.  The benefits our ability to make quick changes to keep our content updates for the consumers.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with Sitecore Digital Experience Platform. We appreciate your feedback about the customization capabilities and understand the challenges with frequent changes. We are committed to providing a seamless update experience for our users.

  ### 18. Fully Customizable Experience with Excellent Native Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Larissa T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I love the native tools that allow for a fully customizable experience

**What do you dislike about Sitecore Digital Experience Platform?**

Previously it was that everything was purchased individually but the new product looks to solve that

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Personalization makes it easier for my customers to get what they want

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you love the fully customizable experience and our excellent native tools. We're constantly working to improve our products and are happy to hear that the new product resolves the issue of individual purchases. We're committed to providing solutions that make personalization easier for you and your customers.

  ### 19. Sitecore CMS for Higher Ed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The University for which I work uses Sitecore as our primary digital content management system. It has been incredibly useful for managing and maintaining a variety of administrative and academic websites, as well as creating one-off sites for marketing campaigns or research projects.

**What do you dislike about Sitecore Digital Experience Platform?**

It can be a bit tricky at times when our IT team is coding new page components and they do not give us permission to view and edit the actual HTML or CSS of the components. But this is likely a user specific issue rather than a platform issue.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It allows us to have multiple faculty and staff users in the system with varying levels of web design experience. Our team can assist with site development without having to do every step for the client due to Sitecore's ease of use.

  ### 20. Outstanding Team Makes Sitecore Shine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaryan K. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The people working in sitecore are really supportive

**What do you dislike about Sitecore Digital Experience Platform?**

There’s nothing I would change—I absolutely love them!

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

The customer experience was notable. I found the process straightforward and appreciated the attention to detail throughout. Overall, my interaction left a positive impression.

**Official Response from Marcus Cooper-Leary:**

> We're thrilled to hear that you had such a positive experience with our team at Sitecore. Thank you for sharing your feedback!

  ### 21. Great Headless Features, But UI and Publishing Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Headless is the best part and the permissioning for the roles of the users.

**What do you dislike about Sitecore Digital Experience Platform?**

The UI is outdated, publishing takes way too long, there are a lot of security patches that are hard to implement. The application also gets buggy really quickly for example the versioning  for the items gets messed up a lot.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Solving the problem of content marketers needing to push out web pages quickly. Makes it easier for our company to quickly add content.

**Official Response from Marcus Cooper-Leary:**

> Thank you for highlighting the strengths of our headless features and user permissioning. We acknowledge your concerns about the UI, publishing speed, security patches, and versioning issues. Your feedback helps us identify areas for improvement and we are committed to enhancing the platform based on customer input.

  ### 22. Easy to Use and a Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis R. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I think is a great product that can be easy to use.

**What do you dislike about Sitecore Digital Experience Platform?**

I think having to have a partner to help with the more complex settings can be challenging at times.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Having content in one platform is extremely beneficial.

**Official Response from Marcus Cooper-Leary:**

> We understand that the need for a partner for complex settings can be challenging, and we're continuously working to improve user experience and accessibility.

  ### 23. Highly Customizable Platform, But Lacks Content Scheduling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tyler P. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The ability to personalize the experience and have many different levels of users managing the platform

**What do you dislike about Sitecore Digital Experience Platform?**

that I don't have the ability to schedule content updates

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

being able to personalize much of the content in a variety of ways

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that the platform is helping you personalize content. Your feedback on content scheduling is valuable, and we will take it into account for future updates.

  ### 24. Sitecore takes some getting to know, but with good IT partners to support, it's a fantastic web tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I really like the flexibility to create personalized experiences for various audiences. We use Sitecore for our Intranet, which means that our users are logging in before they use the system, and we use Sitecore's Personalization tools to create personalized experiences for each audience that uses our Intranet.

**What do you dislike about Sitecore Digital Experience Platform?**

It's not very user-friendly. New content authors struggle to understand some of Sitecore's quirks (like always having to paste as plain text into the rich text editor instead of being able to copy and paste with ease). I have many complaints overall with the Rich Text editor. The table functionality is very difficult to use, especially if you'd like to make any formatting adjustments. I wish it was a more intuitive platform overall.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

I'm not sure how to answer this question.

  ### 25. Expert Insights and Cutting-Edge Sitecore Knowledge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Talking with really smart people who have worked with the most up to date features of Sitecore.

**What do you dislike about Sitecore Digital Experience Platform?**

Food selection in the morning, maybe?  I couldn't really think of anything.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Performance and some of the new features.

**Official Response from Marcus Cooper-Leary:**

> It's great to hear that Sitecore is helping with performance and providing new features for your benefit. We're committed to continuously enhancing our platform.

  ### 26. Effortless Implementation and User-Friendly Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gayathri I. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The product stands out for its ease of implementation and user-friendly interface, as well as the range of features it offers.

**What do you dislike about Sitecore Digital Experience Platform?**

I can't think of any at the moment......

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Ease of use and content editing

**Official Response from Marcus Cooper-Leary:**

> Thank you for your positive feedback! We're glad to hear that you are enjoying the range of features and user-friendly interface that Sitecore Digital Experience Platform offers.

  ### 27. Stable, Scalable, and User-Friendly, But Development Costs Add Up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rafal P. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

systems stability, scalability, easy to use

**What do you dislike about Sitecore Digital Experience Platform?**

rather expensive to develop customized solutions within the platform

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

it offers a streamlined web processes, centralized and on-brand experience, although we are not leveraging it's full potential for sure.

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you find Sitecore DXP stable, scalable, and user-friendly. We understand that development costs can add up, and we're continuously working to provide more cost-effective solutions for our customers.

  ### 28. Explore with Sitecore to reap the benefit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chaitali B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

it's very easy for CMS platform with lot of omnichannel facilities. With AI integration it will be faster time to market

**What do you dislike about Sitecore Digital Experience Platform?**

Integration to different platform is yet to be explaored

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Content management system

**Official Response from Marcus Cooper-Leary:**

> Thank you for your feedback. We understand that integration with different platforms is important, and we are continuously working to improve and expand our integration capabilities.

  ### 29. Solid CMS, DXP Personalize limited, in transition to JSS

**Rating:** 3.5/5.0 stars

**Reviewed by:** T G. | Chief Digital &amp; Technology Officer, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Sitecore Digital Experience Platform?**

1.  Sitecore CMS is solid, stable platform
2. A/B test tool is beneficial & easy to use

**What do you dislike about Sitecore Digital Experience Platform?**

1. Sitecore is transitioning its platform code from MVC to JSS.  Its a major skill set change and very lengthy (1+yr) conversion effort of our current components.
2. New headless version of Sitecore rolled back/deprecated Personalize functionality
3. Sitecore Support is poor

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

1.  CMS for all websites, enterprise wide
2. Sitecore 1 template & same components serve multiple brands of websites in 1 instance

  ### 30. Unified Experience That Delivers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepti B. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Unified Experience and all the DXP solutions

**What do you dislike about Sitecore Digital Experience Platform?**

Unable to try a trial version. Example I want to try XM cloud but I cannot get a trial version

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Reusable components structure, wysywig

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you are enjoying the unified experience and DXP solutions that Sitecore offers. We understand your frustration about not being able to try a trial version of XM cloud. We'll pass this feedback along to our team for consideration.

  ### 31. Love(d) it - but if you have the chance go with XM Cloud

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Sitecore DXP with XP/XM has been a great product, but these days you should think about going with XMCloud to get all the new features, if possible.

**What do you dislike about Sitecore Digital Experience Platform?**

Nothing I really dislike, but from client perspective it was always hard to understand what brings the platform ootb and what does the partner have to do.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It is a good CMS with strong options to customize it to client needs.

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you've had a great experience with Sitecore DXP and XM. Thank you for your feedback!

  ### 32. Exceptionally Flexible and Extensible Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

the platform is very flexible and extensible.

**What do you dislike about Sitecore Digital Experience Platform?**

The documentation overall could use some refining.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It assists our company is managing our client facing site and the many properties we own

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with the flexibility and extensibility of Sitecore Digital Experience Platform. We appreciate your feedback about the documentation and will take it into consideration for future improvements.

  ### 33. Great UX and AI Features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The User experience is good and it has a large community to support. I also like the new AI features like sitecore search.

**What do you dislike about Sitecore Digital Experience Platform?**

The experience editor could improve, pages could be developed to the next level. The customer needs an all in solution instead of being composable.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It includes a set of important features that makes easy to build a website and handle the assets and analytics.

**Official Response from Marcus Cooper-Leary:**

> Thank you for your positive feedback on the user experience and AI features of Sitecore Digital Experience Platform. We understand your concerns about the experience editor and page development, and we are committed to enhancing these areas to provide a better overall experience for our users.

  ### 34. Scalable, Headless, and Seamless Figma Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Scalability, headless, integration with Figma (UI), personalization

**What do you dislike about Sitecore Digital Experience Platform?**

The 3 editor platforms I tried are all different experiences between Experience Editor, Content Editor & Page builder. Some glitches between each but understand it's evolving. Not easy to find documentation as a non-developer to understand easily as a newbie.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Marketing department varying different user roles content updates, Web admin team control and scalability; and design and front-end development

**Official Response from Marcus Cooper-Leary:**

> We apologize for the inconvenience you experienced with the different editor platforms and glitches. We are continuously working to improve the user experience and provide better documentation for non-developers.

  ### 35. Effortless for Marketing and IT Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Ease of use for Marketing partners and IT team

**What do you dislike about Sitecore Digital Experience Platform?**

Speed to publish for our teams and cost.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Allowing the Marketing team to publish most changes without IT assistance.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your experience with Sitecore Digital Experience Platform. We're pleased to hear that it's easy to use for both marketing and IT teams. We acknowledge your concerns about speed to publish and cost, and we're committed to addressing these issues to better meet your needs.

  ### 36. Excellent Collaboration Platform, Though Upgrades Can Be Tricky

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The ability to collaborate across teams with our marketing, UI/UX and content authors in one platform.  The platform is very easy to use from a content perspective and their customer support is truely top notch.

**What do you dislike about Sitecore Digital Experience Platform?**

In our case, the upgrade process can be slightly cumbersome for our development team.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

It allows us to give our customers the ideal experience and get to the information they need.

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with our collaboration platform and customer support. We understand that upgrades can be challenging at times, and we are committed to making the process smoother for our users. Your feedback helps us in our continuous improvement efforts.

  ### 37. Easy to use platform but with a learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Koen H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

New AI functionality enabling faster usage for marketeers to create content

**What do you dislike about Sitecore Digital Experience Platform?**

There is still a pretty large learning curve for the users.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Faster content creation and management

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your feedback. We're pleased that the new AI functionality is helping to speed up content creation. We acknowledge the learning curve and are committed to providing resources to support users in overcoming it.

  ### 38. Excellent Item Control and Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven  K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The control over items in the tree and program

**What do you dislike about Sitecore Digital Experience Platform?**

The slow speed in the enviroment when there are lots of users

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

importing new sites into sitecore automatically

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you appreciate the item control and management features of Sitecore Digital Experience Platform. We understand the concern about slow speed and are continuously working to improve performance for environments with heavy user traffic.

  ### 39. Sitecore offers a powerful CMS includes built-in several marketing tools within a single platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajesh K. | Solution Engineer Senior, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Sitecore Digital Experience Platform?**

With Multi-site and Multilingual it offers us to develop multiple website in different languages. And also Sitecore comes with Content Management tools and Marketing Tools. Software development with headless offers development using modern frontend frameworks like React, Vue, Angular, or Next.js

**What do you dislike about Sitecore Digital Experience Platform?**

Steep learning curve: especially for JSS, GraphQL setup and setting components to work on experience editor.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Sitecore personalization helps us to personalize pages and components.
Content editing
New development with Headless makes easy for us to develop websites in different frameworks

  ### 40. Effortless Editing and Versioning Make It a Standout

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The versioning and backup features make it straightforward to edit and update content. I also appreciate how they handle the DAM, as it simplifies managing digital assets.

**What do you dislike about Sitecore Digital Experience Platform?**

The partner implementation process seems unnecessarily complicated, and now that I've learned about their data storage methods, it feels even more challenging.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Creating content is made very easy, allowing for effortless sharing across various digital channels.

**Official Response from Marcus Cooper-Leary:**

> It's great to hear that our platform is making content creation and sharing across digital channels effortless for you. We're committed to providing a seamless experience for our users.

  ### 41. Great for Networking, Needs Deeper Content

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric C. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Networking and learning about new products

**What do you dislike about Sitecore Digital Experience Platform?**

Would like more in depth content in the breakout sessions

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Page building and content management. Testing through AB testing.

**Official Response from Marcus Cooper-Leary:**

> Thank you for your feedback! We're glad to hear that you find our platform great for networking and learning about new products. We appreciate your input on wanting more in-depth content in the breakout sessions, and we will take this into consideration for future events.

  ### 42. Effortlessly Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aldred Jay D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I like how easy to use. Personalization is so good too.

**What do you dislike about Sitecore Digital Experience Platform?**

Cost is mostly the thing that were having problem with our clients

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Migration

**Official Response from Marcus Cooper-Leary:**

> We're glad to hear that you find Sitecore Digital Experience Platform easy to use and that the personalization features are working well for you. We understand that cost can be a concern, and we're continuously working to provide value for our clients. If you have any specific feedback on how we can improve in this area, please feel free to reach out to our customer service team.

  ### 43. Effortless Content Creation with Excellent Training Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The platform is easy for our content team to use when creating content.

**What do you dislike about Sitecore Digital Experience Platform?**

As with any technology, it's important to make sure the team receives proper training. Sitecore provides excellent training options to help with this.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Creating an excellent customer experience is essential to our company's growth strategy, and Sitecore is playing a key role in helping us reach that goal.

**Official Response from Marcus Cooper-Leary:**

> Thank you for highlighting the excellent training support provided by Sitecore. We understand the importance of proper training and are committed to supporting our users in that aspect.

  ### 44. Scalable and Reliable: A Go-To Platform for Digital Transformation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arvind G. | Sr. Technology Lead, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Sitecore Digital Experience Platform?**

My favourite part of Sitecore DXP is its customization and personalization capabilities. Product can be customized to suit any business need and flexible eough for upcoming future need. As a result, a user experience can be targeted on web, mobile, and email-all in one system in a very efficient way and deliver the right content to right audiance depending on personalization rules configured in the backend and user's historical jouney or visits to the experience.

**What do you dislike about Sitecore Digital Experience Platform?**

The pricing of Sitecore DXP to a certain extent may be not suitable for smaller organizations. Even though Sitcore provide plenty of options, their licensing and infrastructure cost usually are little higher than their competitors. However, the feature set Sitecore is offering as compare to other similar products, might be 
boon to the business to achieve connected experience and higher converstion rate.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Being in a service industiries, customer is everything and each customer may have unique business need. To fullfill that business need there should be some robust solution that can help customer to take some informed decision. Sitecore's digital experience platform offers services what customer is looking for in their digital transaformation journey. I am from agency and got opportunity to work with many clients in their digital transformation jouney and helped them to achieve their goal. Out clients were able to reach breakeven in 8-10 months and got 3x return on investment in 2-3 years. 
It's because of a roust solution like Sitecore DXP with flexibity to embrace changes to meet what client wants. We were able to deliver connected, personalized digital experiences across multiple channels.

  ### 45. Future-proof omnichannel DXP Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna P. | Key Account Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Sitecore Digital Experience Platform?**

The key benefit of Sitecore DXP has always been personalisation, both with on-premise soltion Sitecore XP, but also with headless SaaS platform Sitecore XM Cloud. The users leverace personalize features directly in the platform, with possibility to extend these with Sitecore Personalize.

I really enjoy the modern UX/UI of Sitecore XM Cloud offering WYSIWYG editor for content management, simply switching between versions, languages and devices. I was nicely surprised with Drag & Drop functionality that allows me as a user to create a custom component or a form.

A big plus is security and high speed of deployments, it only takes a short while compared to what we experienced in the past. Also, no more painful upgrades, as the new features are added by Sitecore on a regular basis. Adding the AI-features on top of the platfrom puts Sitecore XM Cloud among the best CMS currently available on the market.

**What do you dislike about Sitecore Digital Experience Platform?**

Onboarding on the platform can take some time, but once it is done with a reliable partner it the usage of the platform becomes rather easy and can save time once the workflows are set up well.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Sitecore DXP helps enterprise sized customers to create, manage and deliver personalized content across their digital channels. Sitecore DXPs works well when integrated with other platforms from the Sitecore portfolio unlocking wider features and further synergies (e.g. digital asset management and operations with Sitecore Conten Hub). Doing so the customer achieves the ROI earlier.

Our agency supports the client during the whole end-to-end project and helps with planning, implementation, support and onboarding of the clients on the platform, we have seen improvements in the Sitecore XMC product, bringing more features for the clients and allowing them to advance on their digital transformation road and achieving their goals. I get to work with the products, our website is running on Sitecore XP. I observed that Sitecore XM Cloud has been missing some of the features in the beginning, but now it became fully-fledged CMS, and I enjoy working with it.

  ### 46. Sitecore XP experiance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sai Krishna B. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Flexibility to integrate with different systems

**What do you dislike about Sitecore Digital Experience Platform?**

currently on xp on prem and is not compatible with new features

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Ease of Content creation

**Official Response from Marcus Cooper-Leary:**

> We understand your frustration with the compatibility issues between Sitecore XP on-prem and the new features. Our team is constantly working to improve compatibility and provide seamless upgrades.

  ### 47. Impressive AI Features Enhance the Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramon A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

I like the AI functionality and the Cloud platform

**What do you dislike about Sitecore Digital Experience Platform?**

The pricing is not quite available for us to directly sell it

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Personalization

**Official Response from Marcus Cooper-Leary:**

> Thank you for sharing your positive experience with the AI functionality and Cloud platform of our Sitecore Digital Experience Platform. We understand the importance of transparent pricing and are continuously working to make it more accessible for our customers. It's great to hear that you are finding value in the personalization features of our platform.

  ### 48. Great Support, But Resource-Heavy for a Single CMS

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kiran R. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Sitecore Digital Experience Platform?**

Sitecore Customer Support is excellent..

**What do you dislike about Sitecore Digital Experience Platform?**

Too many resources to run a single CMS platform. Reliance on Azure.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Omnichannel support and content management

**Official Response from Marcus Cooper-Leary:**

> Thank you for the positive feedback about our customer support. We acknowledge the resource-heavy nature of our platform and the reliance on Azure. We are actively working on enhancing the efficiency of our platform and exploring alternative deployment options to address these concerns.

  ### 49. Powerful and flexible, but has a learning curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anna B. | Solutions Architect, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Sitecore Digital Experience Platform?**

I've been working with Sitecore as a developer and consultant for more than 10 years. The platform has grown significantly during this time while retaining its core strengths: an extensive feature set and a wide range of customisation options. It allows you to build almost anything and integrate the DXP with any other platform or service (CRM, PIM, DAM, CPQ, SSO, Search, mailing services, etc) .
Additionally, my experience with Sitecore technical support has always been positive. The support team is responsive and effective, especially when provided with all the necessary information upfront.

**What do you dislike about Sitecore Digital Experience Platform?**

The flexibility and complexity of Sitecore DXP can present a steep learning curve for new developers, content authors, and marketers. This initial challenge can make implementing custom functionality or leveraging advanced features feel slow and overwhelming at first. However, as users become familiar with the platform’s core principles, the process becomes more intuitive and straighforward.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

Content management for global companies, especially when they have multiple content teams in different regions.
Custom workflow processes tailored to company's specific needs.
Content restrictions for CMS users and roles, as well as protected website areas and portal for the front-end users.
Ability to build flexible and engaging content pages from the library of reusable components, without the need to involve development teams. 
Creating targeted pages and components for speific user segments by using conditional personalisation rules.

  ### 50. Industry leading DXP, extremely customisable, with both on-prem and SaaS options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kamruz J. | Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2024

**What do you like best about Sitecore Digital Experience Platform?**

Sitecore is an extremely custmization and highly scalable DXP. This allows you to customise the product to to meet your own needs and meet the goals of the business. There are a numfer of ways to make integrations easy, including powerful modules like PowerShell Extensions.

With experience, implementations are much easier and time to market can be low with the correct processes in place (such as good continuous integration pipelines). The multisite features also allow good re-usuability, esp for microsites. The options for content modelling, navigation and content re-usability are also appreciated by developers and business users alike.

Sitecore has an extremely strong community, who are always sharing their knowledge and experiences, as well as there being many open source modules and integrations available. The community is very friendly and always willing to help.

In many ways it was ahead of its time, both the Platform DXP and the SaaS XM Cloud solution. We are seeing many other headless cms now introduce visual editing and personalisation features now for example, something that has been a core part fo the Sitecore DNA for a very long time.

**What do you dislike about Sitecore Digital Experience Platform?**

It takes experience and time to gain the expertise to understand the product. Without a good partner or that prior experience, it can be difficult to work with the product, and there are bad implementations as a result which give the product a bad rep. You also have to put a lot of though into customisations, to fully appreciate how that may affect your future upgrades.

Upgrades have also been painful in the past, that this has vastly improved in the past for the on-prem DXP. With the new XM Cloud product, this is no longer a problem since it is a SaaS solution.

The Visual Editor on the On-Prem version is very dated now and needs a revamp. The SaaS product has a modern editng UI, and this needs to be ported/made available to the on-prem instance.

**What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?**

I work as an agency partner, but for our customers they are trying to solve 3 problems most often: creating and maintaining their website without the need for developers to make the changes; be able to create microsites and campaign sites quickly and easily; be able to empower their marketers to create personalized experiences.


## Sitecore Digital Experience Platform Discussions
  - [Just more information on how to actually use things. Also, does it have to be so slow?](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) - 2 comments, 1 upvote
  - [When can we expect (functional) improvements on ScForms?](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) - 1 comment, 1 upvote
  - [Would love webinars on personalization and real life examples of crawl, walk, and run as it relates](https://www.g2.com/discussions/would-love-webinars-on-personalization-and-real-life-examples-of-crawl-walk-and-run-as-it-relates) - 1 comment, 1 upvote
  - [Why don&#39;t the bullets and numbering work in your rich text editor ribbon?](https://www.g2.com/discussions/why-don-t-the-bullets-and-numbering-work-in-your-rich-text-editor-ribbon) - 1 comment, 1 upvote

- [View Sitecore Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-31+23%3A09%3A14+-0500&secure%5Bsession_id%5D=65b0dafe-22de-48f2-bedb-c6b375e1a1c8&secure%5Btoken%5D=7862b5ef481b1002a783ba73c42efe00cab76cb283410f78672e34d7922a00fa&format=llm_user)
## Sitecore Digital Experience Platform Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Akamai Cloud Computing](https://www.g2.com/products/akamai-cloud-computing/reviews)
  - [Algolia](https://www.g2.com/products/algolia/reviews)
  - [Aprimo](https://www.g2.com/products/aprimo/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [Azure App Service](https://www.g2.com/products/azure-app-service/reviews)
  - [Azure Maps](https://www.g2.com/products/azure-maps/reviews)
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews)
  - [Centrix One CRM](https://www.g2.com/products/centrix-one-crm/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Cloudinary](https://www.g2.com/products/cloudinary/reviews)
  - [Contentful](https://www.g2.com/products/contentful/reviews)
  - [Coveo](https://www.g2.com/products/coveo/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Freshworks Customer Service Suite](https://www.g2.com/products/freshworks-freshworks-customer-service-suite/reviews)
  - [GitHub Copilot](https://www.g2.com/products/github-copilot/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jasper](https://www.g2.com/products/jasper-ai/reviews)
  - [Kyruus Health](https://www.g2.com/products/kyruus-health/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Azure AI SDK](https://www.g2.com/products/microsoft-azure-ai-sdk/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)
  - [Nected](https://www.g2.com/products/nected/reviews)
  - [Next.js](https://www.g2.com/products/next-js/reviews)
  - [OneTrust Consent &amp; Preferences](https://www.g2.com/products/onetrust-consent-preferences/reviews)
  - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [OutSystems](https://www.g2.com/products/outsystems/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [RWS Tridion Sites](https://www.g2.com/products/rws-tridion-sites/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [SearchStax](https://www.g2.com/products/searchstax/reviews)
  - [SFTP Drive](https://www.g2.com/products/sftp-drive/reviews)
  - [Sitecore Content Hub](https://www.g2.com/products/sitecore-content-hub/reviews)
  - [Site.Studio](https://www.g2.com/products/site-studio/reviews)
  - [SMTP Server](https://www.g2.com/products/anjali-gupta-smtp-server/reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [Visual Studio](https://www.g2.com/products/visual-studio/reviews)
  - [Wedia](https://www.g2.com/products/wedia/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Sitecore Digital Experience Platform Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms**
- API Orchestration
- MACH Architecture Support
- Content and Data Integration

**Agentic AI - Site Search**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms**
- A/B Testing and Personalization
- No/Low-Code Tools
- Visual Interface

**Search Experience Management - Site Search**
- Query Suggestions
- Typo Tolerance
- Synonyms
- Natural Language
- Rankings
- Personalization

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Design & Development**
- No-Code App Development
- Low-Code App Development
- Self-Service Capabilities

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Functionality - Site Search**
- Search Analytics
- Integrations
- Federated Search
- Multi-Language Support

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI - Site Search**
- Text Generation
- Text Summarization

## Top Sitecore Digital Experience Platform Alternatives
  - [Contentstack](https://www.g2.com/products/contentstack/reviews) - 4.3/5.0 (335 reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews)
  - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (494 reviews)

