--- title: Sitecore Digital Experience Platform Reviews meta\_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 661 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 661 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Sitecore Digital Experience Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **balance of power and simplicity** in Sitecore DXP, enhancing both authoring and integration experiences. [(74 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702610&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Sitecore DXP, enhancing content management and authoring experiences significantly. [(65 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1699682&qs=pros-and-cons#reviews) Users value the **flexibility** of Sitecore Digital Experience Platform, enabling tailored solutions and easy maintenance across implementations. [(52 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702221&qs=pros-and-cons#reviews) Users highlight the **flexibility and ease of content management** in Sitecore, enhancing their digital experience effortlessly. [(48 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702651&qs=pros-and-cons#reviews) Users value the **exceptional customizability** of Sitecore DXP, enabling tailored digital experiences and empowering creative implementation. [(46 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1699888&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging for newcomers to effectively utilize Sitecore DXP's capabilities. [(46 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702937&qs=pros-and-cons#reviews) Users find the **cost** of Sitecore Digital Experience Platform to be high, especially for larger organizations and custom solutions. [(33 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1701236&qs=pros-and-cons#reviews) Users find the **complexity** of Sitecore DXP overwhelming, often leading to longer onboarding and steeper learning curves. [(26 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1700644&qs=pros-and-cons#reviews) Users note a **steep learning curve** for Sitecore DXP, requiring significant expertise and time for onboarding new team members. [(22 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1703132&qs=pros-and-cons#reviews) Users find **difficult usability** in Sitecore, noting lack of documentation and intuitive navigation, leading to frustration. [(19 mentions)](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1701903&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sitecore Digital Experience Platform ##### 1. Features Users appreciate the **balance of power and simplicity** in Sitecore DXP, enhancing both authoring and integration experiences. [ See 74 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702610&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo P.") RP Rodrigo P. Enterprise (\> 1000 emp.) 5.0/5 "Extensible Yet Challenging to Implement Platform" What do you like about Sitecore Digital Experience Platform? I really like the extensibility of the Sitecore Digital Experience Platform. It's very extensive and flexible, letting you build pretty much anything ![Frank v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank v.") FV Frank v. Small-Business (50 or fewer emp.) 4.5/5 "Build your dreams with ease" What do you like about Sitecore Digital Experience Platform? Sitecore DXP exits out of multiple products and you can choose the product combinations that fits your needs. With all the different available starter ##### 2. Ease of Use Users appreciate the **ease of use** of Sitecore DXP, enhancing content management and authoring experiences significantly. [ See 65 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1699682&qs=pros-and-cons#reviews) See Related User Reviews ![Frank v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank v.") FV Frank v. Small-Business (50 or fewer emp.) 4.5/5 "Build your dreams with ease" What do you like about Sitecore Digital Experience Platform? Sitecore DXP exits out of multiple products and you can choose the product combinations that fits your needs. With all the different available starter ![Dean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dean O.") DO Dean O. Enterprise (\> 1000 emp.) 4.0/5 "Easy to use and customize. Great options to deliver personalised experiences" What do you like about Sitecore Digital Experience Platform? The backend user interface is easy to use for our marketing teams, both in terms of basic content creation as well as some of the more advanced featur ##### 3. Flexibility Users value the **flexibility** of Sitecore Digital Experience Platform, enabling tailored solutions and easy maintenance across implementations. [ See 52 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702221&qs=pros-and-cons#reviews) See Related User Reviews ![Dean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dean O.") DO Dean O. Enterprise (\> 1000 emp.) 4.0/5 "Easy to use and customize. Great options to deliver personalised experiences" What do you like about Sitecore Digital Experience Platform? The backend user interface is easy to use for our marketing teams, both in terms of basic content creation as well as some of the more advanced featur ![Madhu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhu A.") MA Madhu A. Enterprise (\> 1000 emp.) 5.0/5 "Sitecore DXP: Seamless Personalization and Content at Enterprise Scale" What do you like about Sitecore Digital Experience Platform? Sitecore Digital Experience Platform is characterized by its ability to unify content, personalization, and data into a seamless ecosystem that serves ##### 4. Content Management Users highlight the **flexibility and ease of content management** in Sitecore, enhancing their digital experience effortlessly. [ See 48 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702651&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo P.") RP Rodrigo P. Enterprise (\> 1000 emp.) 5.0/5 "Extensible Yet Challenging to Implement Platform" What do you like about Sitecore Digital Experience Platform? I really like the extensibility of the Sitecore Digital Experience Platform. It's very extensive and flexible, letting you build pretty much anything ![Adam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam W.") AW Adam W. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Open Platform with Minor Personalization Hurdles" What do you like about Sitecore Digital Experience Platform? I like the openness of the Sitecore Digital Experience Platform. It has been built as an open platform, easy to integrate with, and flexible for many ##### 5. Customizability Users value the **exceptional customizability** of Sitecore DXP, enabling tailored digital experiences and empowering creative implementation. [ See 46 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1699888&qs=pros-and-cons#reviews) See Related User Reviews ![Dean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dean O.") DO Dean O. Enterprise (\> 1000 emp.) 4.0/5 "Easy to use and customize. Great options to deliver personalised experiences" What do you like about Sitecore Digital Experience Platform? The backend user interface is easy to use for our marketing teams, both in terms of basic content creation as well as some of the more advanced featur ![Adam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam W.") AW Adam W. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Open Platform with Minor Personalization Hurdles" What do you like about Sitecore Digital Experience Platform? I like the openness of the Sitecore Digital Experience Platform. It has been built as an open platform, easy to integrate with, and flexible for many ### 5 Cons or Disadvantages of Sitecore Digital Experience Platform ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging for newcomers to effectively utilize Sitecore DXP's capabilities. [ See 46 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1702937&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo P.") RP Rodrigo P. Enterprise (\> 1000 emp.) 5.0/5 "Extensible Yet Challenging to Implement Platform" What do you dislike about Sitecore Digital Experience Platform? Number one is, for sure, license cost and the total cost of ownership, because the platform requires you to incur expensive hosting costs. Also, the i ![Adam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam W.") AW Adam W. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Open Platform with Minor Personalization Hurdles" What do you dislike about Sitecore Digital Experience Platform? The XP platform personalization tools seem overcomplicated and less straightforward than many of the competing platforms. They could have been built t ##### 2. Expensive Users find the **cost** of Sitecore Digital Experience Platform to be high, especially for larger organizations and custom solutions. [ See 33 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1701236&qs=pros-and-cons#reviews) See Related User Reviews ![Dean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dean O.") DO Dean O. Enterprise (\> 1000 emp.) 4.0/5 "Easy to use and customize. Great options to deliver personalised experiences" What do you dislike about Sitecore Digital Experience Platform? Over the last few years, there has been a large push to make the product more composable, but at the cost of further development of the original produ ![Adam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam W.") AW Adam W. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Open Platform with Minor Personalization Hurdles" What do you dislike about Sitecore Digital Experience Platform? The XP platform personalization tools seem overcomplicated and less straightforward than many of the competing platforms. They could have been built t ##### 3. Complexity Users find the **complexity** of Sitecore DXP overwhelming, often leading to longer onboarding and steeper learning curves. [ See 26 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1700644&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo P.") RP Rodrigo P. Enterprise (\> 1000 emp.) 5.0/5 "Extensible Yet Challenging to Implement Platform" What do you dislike about Sitecore Digital Experience Platform? Number one is, for sure, license cost and the total cost of ownership, because the platform requires you to incur expensive hosting costs. Also, the i ![Madhu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhu A.") MA Madhu A. Enterprise (\> 1000 emp.) 5.0/5 "Sitecore DXP: Seamless Personalization and Content at Enterprise Scale" What do you dislike about Sitecore Digital Experience Platform? While I deeply value Sitecore DXP, one challenge from a Sitecore MVP perspective is its complexity — especially in traditional XP implementations. The ##### 4. Steep Learning Curve Users note a **steep learning curve** for Sitecore DXP, requiring significant expertise and time for onboarding new team members. [ See 22 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1703132&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo P.") RP Rodrigo P. Enterprise (\> 1000 emp.) 5.0/5 "Extensible Yet Challenging to Implement Platform" What do you dislike about Sitecore Digital Experience Platform? Number one is, for sure, license cost and the total cost of ownership, because the platform requires you to incur expensive hosting costs. Also, the i ![Madhu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhu A.") MA Madhu A. Enterprise (\> 1000 emp.) 5.0/5 "Sitecore DXP: Seamless Personalization and Content at Enterprise Scale" What do you dislike about Sitecore Digital Experience Platform? While I deeply value Sitecore DXP, one challenge from a Sitecore MVP perspective is its complexity — especially in traditional XP implementations. The ##### 5. Difficult Usability Users find **difficult usability** in Sitecore, noting lack of documentation and intuitive navigation, leading to frustration. [ See 19 mentions ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?filters%5Bsentiment_snippet%5D=1701903&qs=pros-and-cons#reviews) See Related User Reviews ![Madhu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhu A.") MA Madhu A. Enterprise (\> 1000 emp.) 5.0/5 "Sitecore DXP: Seamless Personalization and Content at Enterprise Scale" What do you dislike about Sitecore Digital Experience Platform? While I deeply value Sitecore DXP, one challenge from a Sitecore MVP perspective is its complexity — especially in traditional XP implementations. The ![Raman G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raman G.") RG Raman G. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, Flexible, and Scalable Platform for Digital Experience Management" What do you dislike about Sitecore Digital Experience Platform? - One problem with Sitecore DXP is that it can be very complicated, especially for new users. - Setting up and customizing advanced features needs a ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") CE Verified User in Education Management Small-Business (50 or fewer emp.) 6/8/2026 "Highly Scalable, AI-Driven Personalization with Room for Simplification" 4/5 What do you like best about Sitecore Digital Experience Platform? I think it's great how Sitecore Digital Experience Platform is a powerful, all-in-one enterprise solution for managing complex, multi-language website ecosystems and delivering highly personalized customer experiences across multiple digital channels. I really like its sophisticated AI-driven personalization paired with massive scalability. Additionally, the power of the XM cloud and the headless framework is impressive. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? I find the heavy reliance on specialist developer talent a bit challenging. It would be great if the platform were less tech-driven so that a normal person could also work on it. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? I use Sitecore Digital Experience Platform to solve problems of fragmented customer data and disjointed digital experience across multiple brand channels. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12933611/official_response/edit) We value your input and apologize for any inconvenience. If you have specific suggestions for improvement, we would love to hear them. 6/11/2026 Validated ReviewerSource: Organic ![Taimoor z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taimoor z.") TZ Taimoor z. Enterprise (\> 1000 emp.) 4/16/2026 "Streamlined Content Management with Personalization Perks" 3.5/5 What do you like best about Sitecore Digital Experience Platform? I like that Sitecore Digital Experience Platform provides one platform for managing content, which is really convenient for handling our website. I also appreciate the personalization features it offers. Additionally, I enjoy the ability to perform quick A/B tests, which helps us in optimizing our content more effectively. We had a good partner for the initial setup, which made the process smooth. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? I mentioned that forms and search aspects of the Sitecore Digital Experience Platform could be improved. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore Digital Experience Platform provides a single platform for managing content and offers personalization, enabling quick A/B tests. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638672/official_response/edit) Thank you for sharing your positive experience with Sitecore Digital Experience Platform. We're pleased to hear that our platform has streamlined your content management and provided valuable personalization features. We understand your concerns about the forms and search aspects and will work on enhancing those areas. Validated ReviewerIncentivizedSource: Seller invite ![Magnus W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magnus W.") MW Magnus W. Student Worker Small-Business (50 or fewer emp.) 4/16/2026 "Empowers Users with Efficient Website Development" 5/5 What do you like best about Sitecore Digital Experience Platform? I really appreciate Sitecore Digital Experience Platform because it's object-oriented and logically sound, which is a big help in developing websites. When everything lines up with the philosophy and the logic, the development process becomes very efficient. Also, the page editor is good now, which is beneficial. Additionally, the initial setup was easy thanks to having a DevOps responsible. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Being based on Windows is kinda bad. I think the onboarding could have a better progression. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? I use Sitecore Digital Experience Platform to develop websites, allowing customers to be their own page editors. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638476/official_response/edit) Thank you for sharing your feedback. We're committed to providing a secure and stable platform for businesses to grow and reach wider markets. We appreciate your input on the navigation challenges and will take that into consideration for future enhancements. Validated ReviewerIncentivizedSource: Seller invite ![Daryl C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daryl C.") DC Daryl C. Digital Product Owner Mid-Market (51-1000 emp.) 4/16/2026 "Intuitive Platform with Strong Support, but Lengthy Upgrades" 3.5/5 What do you like best about Sitecore Digital Experience Platform? I find the Sitecore Digital Experience Platform intuitive and easy to navigate. I also appreciate the support from the Sitecore team. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The upgrade path can be timely, training new users can take time as it’s complicated Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore Digital Experience Platform allows multi-language content management for sites and order management, making everything easier. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638512/official_response/edit) Thank you for your feedback. We're pleased that you find our platform intuitive and that our support team has been helpful. We understand that the upgrade process can be lengthy, and we are continuously working to enhance the efficiency of our upgrade procedures. We also provide comprehensive training and resources to assist new users in getting up to speed more quickly. 4/17/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![★ Leonardo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "★ Leonardo B.") ★B ★ Leonardo B. Co-Founder Mid-Market (51-1000 emp.) 3/5/2026 "Scalable, Easy to Use, but Slow Analytics" 5/5 What do you like best about Sitecore Digital Experience Platform? I like the scalability of Sitecore Digital Experience Platform, its ease of use, and its performance. Additionally, the configuration process is not complicated and is easy to manage, which makes the experience good. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? I was surprised that Analytics makes the infrastructure or the Sitecore Digital Experience Platform slow. It would be valuable to have a module available that allows data visualization and information retrieval, but the problem with enabling Analytics is that it affects the platform's performance. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore Digital Experience Platform maximizes the user experience, allowing access to information appropriately, helping to achieve digital marketing objectives. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12444041/official_response/edit) We're glad to hear that you find Sitecore Digital Experience Platform scalable, easy to use, and good for configuration. We understand your concern about the impact of Analytics on performance and will take this feedback into consideration for future improvements. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Keyur G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur G.") KG Keyur G. Co-Founder & CTO Small-Business (50 or fewer emp.) 4/16/2026 "Sitecore Delivers Powerful Personalization and Enterprise-Grade Scalability" 5/5 What do you like best about Sitecore Digital Experience Platform? its powerful combination of content management, personalization, and scalability. It helps manage multiple websites efficiently while delivering tailored customer experiences across channels. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? I like almost everything about it, some areas still need improvement and modernization. The platform is powerful, but certain features could be more streamlined, user-friendly, and easier to manage. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore Digital Experience Platform solves challenges like managing content across multiple channels, delivering personalized customer experiences, and handling complex enterprise websites efficiently. It benefits me by improving productivity, simplifying content management, and helping create better digital experiences faster. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638591/official_response/edit) We appreciate your positive feedback about the digital solutions and marketing capabilities of Sitecore Digital Experience Platform. We understand your concerns about the learning opportunities and installation process, and we are actively working to enhance the user experience for all our users. 4/17/2026 Validated ReviewerIncentivizedSource: Seller invite ![Ruben S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruben S.") RS Ruben S. Mid-Market (51-1000 emp.) 4/16/2026 "Flexible CMS with Excellent Documentation, Improved Tech Support Needed" 3.5/5 What do you like best about Sitecore Digital Experience Platform? I love the flexibility of the Sitecore Digital Experience Platform because it allows me to build a dynamic CMS for clients. Additionally, I appreciate the community and the documentation, which are very good. I also found the initial installation very easy! Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The tech support can be better. The willingness to investigate and the readiness of the employees. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? I use Sitecore Digital Experience Platform to set up a flexible and dynamic CMS for clients. The good documentation and flexibility of the platform are very helpful in this. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638674/official_response/edit) We appreciate your detailed feedback on your experience with Sitecore Digital Experience Platform. It's great to hear that you find the platform powerful and capable of meeting your development needs. We understand the challenges of the learning curve and availability of experienced developers, and we are actively working to enhance the user-friendliness and accessibility of resources for our customers. Thank you for choosing Sitecore for your university website and intranet transition. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 7/3/2026 "End-to-End Digital Transformation with Sitecore’s Integrated Tools" 5/5 What do you like best about Sitecore Digital Experience Platform? Sitecore offers end-to-end integrated tools for any digital transformation. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Not specific, but the license cost should be more aggressive so a mid-level company can also afford it. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? As mentioned, an integrated digital suite offers you to track your content, user journey, campaigns, personalization along with marketing automation and search. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-13062132/official_response/edit) We're thrilled to hear that you find Sitecore to be one of the best CMS platforms to navigate. We appreciate your feedback on the ease of use and customization. We will take your comments about the limitations with adding components and basic HTML input into consideration as we continue to improve our platform. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jerfi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerfi K.") JK Jerfi K. Senior Product Owner Enterprise (\> 1000 emp.) 4/16/2026 "Strong Digital Platform, Complex for Beginners" 3/5 What do you like best about Sitecore Digital Experience Platform? I like that with the Sitecore Digital Experience Platform, digital solutions come together in one place. I also enjoy using the marketing solutions it offers. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The learning opportunities for content editors are currently limited because they are paid with credits, whereas a good platform should offer a stimulating learning experience. The initial installation of Sitecore Digital Experience Platform was not so easy. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? I use Sitecore Digital Experience Platform for managing content, and I like that digital solutions come together in one place. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638594/official_response/edit) We appreciate your positive feedback about the digital solutions and marketing capabilities of Sitecore Digital Experience Platform. We understand your concerns about the learning opportunities and installation process, and we are actively working to enhance the user experience for all our users. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Marcel A. G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcel A. G.") MG Marcel A. G. Director Mid-Market (51-1000 emp.) 2/24/2026 "Powerful, Accessible Digital Marketing in One Platform" 4.5/5 What do you like best about Sitecore Digital Experience Platform? The Pages builder is responsive and easy to use. The platform has most of what clients need for personalization, data collection, and more. I find its powerful functionality to be accessible to marketers. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? In SitecoreAI, some features are missing or not yet integrated into the unified platform. For example, at the moment, you can only do page-level personalization and many personalization features require you to go to their standalone SaaS platform. It's also a decent amount of work to set up an implementation initially. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore Digital Experience Platform solves enterprise digital marketing needs in one convenient package with responsive tools and personalization features, which are accessible to marketers. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11259314/official_response/edit) Thank you for sharing your positive experience with the Pages builder and the platform's powerful functionality. We understand your concerns about the missing features in SitecoreAI and the initial setup work. We're committed to addressing these issues and enhancing the overall user experience. 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