--- title: Sitecore Digital Experience Platform Reviews meta\_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 661 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 661 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Sitecore Digital Experience Platform Reviews & Product Details Visit Website Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. * * * Product Website Sitecore Digital Experience Platform Seller [Sitecore](https://www.g2.com/sellers/sitecore) Discussions [Sitecore Digital Experience Platform Community](https://www.g2.com/products/sitecore-digital-experience-platform/discuss) Languages Supported German, English, French, Japanese, Dutch, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Joe Rega (B2B SaaS Marketing | Public Speaking | Data-driven approach to continuous improvement | Musician, running, cycling, swimming, and drone enthusiast) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/sitecore-digital-experience-platform/pricing) ## Sitecore Digital Experience Platform Integrations (57) What do users say about integrations? Verified by Sitecore Digital Experience Platform [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adyen Payments ](https://www.g2.com/products/adyen-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Akamai Cloud Computing ](https://www.g2.com/products/akamai-cloud-computing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Algolia ](https://www.g2.com/products/algolia/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aprimo ](https://www.g2.com/products/aprimo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avalara ](https://www.g2.com/products/avalara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure App Service ](https://www.g2.com/products/azure-app-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Maps ](https://www.g2.com/products/azure-maps/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bynder ](https://www.g2.com/products/bynder/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Centrix One CRM ](https://www.g2.com/products/centrix-one-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudflare Application Security and Performance ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudinary ](https://www.g2.com/products/cloudinary/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contentful ](https://www.g2.com/products/contentful/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Coveo ](https://www.g2.com/products/coveo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshworks Customer Service Suite ](https://www.g2.com/products/freshworks-freshworks-customer-service-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub Copilot ](https://www.g2.com/products/github-copilot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jasper ](https://www.g2.com/products/jasper-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kyruus Health ](https://www.g2.com/products/kyruus-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Azure AI SDK ](https://www.g2.com/products/microsoft-azure-ai-sdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MuleSoft Anypoint Platform ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nected ](https://www.g2.com/products/nected/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Next.js ](https://www.g2.com/products/next-js/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OneTrust Consent & Preferences ](https://www.g2.com/products/onetrust-consent-preferences/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OneTrust Privacy Automation ](https://www.g2.com/products/onetrust-privacy-automation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OutSystems ](https://www.g2.com/products/outsystems/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayPal Payments ](https://www.g2.com/products/paypal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RWS Tridion Sites ](https://www.g2.com/products/rws-tridion-sites/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce B2C Commerce ](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Engagement Cloud (formerly SAP Emarsys) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SearchStax ](https://www.g2.com/products/searchstax/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SFTP Drive ](https://www.g2.com/products/sftp-drive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sitecore Content Hub ](https://www.g2.com/products/sitecore-content-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Site.Studio ](https://www.g2.com/products/site-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SMTP Server ](https://www.g2.com/products/anjali-gupta-smtp-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SOCi ](https://www.g2.com/products/soci/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vercel ](https://www.g2.com/products/vercel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Visual Studio ](https://www.g2.com/products/visual-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wedia ](https://www.g2.com/products/wedia/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Jerfi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerfi K.") JK Jerfi K. Senior Product Owner Enterprise (\> 1000 emp.) 4/16/2026 "Strong Digital Platform, Complex for Beginners" 3/5 What do you like best about Sitecore Digital Experience Platform? I like that with the Sitecore Digital Experience Platform, digital solutions come together in one place. I also enjoy using the marketing solutions it offers. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The learning opportunities for content editors are currently limited because they are paid with credits, whereas a good platform should offer a stimulating learning experience. The initial installation of Sitecore Digital Experience Platform was not so easy. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? I use Sitecore Digital Experience Platform for managing content, and I like that digital solutions come together in one place. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12638594/official_response/edit) We appreciate your positive feedback about the digital solutions and marketing capabilities of Sitecore Digital Experience Platform. We understand your concerns about the learning opportunities and installation process, and we are actively working to enhance the user experience for all our users. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 3/26/2026 "Powerful and Flexible, but Complex and Costly to Implement and Maintain" 2.5/5 What do you like best about Sitecore Digital Experience Platform? Sitecore DXP offers strong flexibility for managing complex, enterprise‑level digital experiences, with robust personalization, content management, and integration capabilities that scale well across large organizations. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Sitecore DXP can be complex to implement and maintain, often requiring significant technical expertise and ongoing development resources, which may increase time to value and overall cost for some organizations. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore DXP solves the challenge of managing complex, multi‑channel digital experiences by centralizing content, personalization, and integrations. This benefits our team by enabling more consistent experiences, better targeting, and scalable governance across a large organization. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-12549683/official_response/edit) We understand your concerns about the complexity and cost of implementation and maintenance, and we are continuously working to improve the user experience and reduce the total cost of ownership. Validated ReviewerIncentivizedSource: Seller invite ![Manoj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj B.") MB Manoj B. Assistant Manager - Digital Marketing Marketing and Advertising Enterprise (\> 1000 emp.) 7/26/2025 "Sitecore: Scalable Enterprise CMS with great capabilities, but a steep learning curve" 3/5 What do you like best about Sitecore Digital Experience Platform? The CMS is dynamic with so many csapabilities. It is perfectly suited for big enterprises which have multiple different websites and the websites are content heavy with multiple landing pages. The capability to run different websites with different brand guidelines within same CMS is marveloous. I really like how you can do content management, lead generation, personalization at scale within same platform. It is perfect choice for brands in hospitality, theme parks, recreational activities as these websites are heavy with loads of contents. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Sitecore gets a bit tedious to learn for someone who is very new to the platform. It requires significant developer support for customizations and implementations. The navigation is complex which is not easy at times. And updating content is tiresome where you have to published the content first, then add the content to component and publish component, then add component on page presentation and take the page live. If there are simultaneously content being published, the uniform queue sometime starts showing error so you have to publish it again. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? For us, we are a big hospitality brand with 4 properties and 20+ restaurants which each has their own website and landing pages. Sitecore is the perfect tools where we have been able to create these websites with their own brand guidelines, brand colors, UI/UX and different components. Even our booking engine where guests make their reservations are also on Sitecore which is easier to manage the workflow. It is easy to manage with other data warehouse to collect the booking details and with CRM Salesforce Marketing Cloud to send automated emails. Lead generation form has been a great addition for us to generate leads where we have been to send automated emails directly from CMS which saves times. Apart from that, it support integrations with so many platforms like analytics tools, personalization, CRM, web analytics tools. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11437273/official_response/edit) We're glad to hear that Sitecore's dynamic capabilities and scalability have been a great fit for your enterprise needs. We understand that the learning curve can be steep, but we offer various resources and support to help with the onboarding process. We appreciate your feedback and are constantly working to improve the user experience. Validated ReviewerIncentivizedSource: G2 invite AT Andrew T. Mid-Market (51-1000 emp.) 11/4/2025 "Powerful Customization, But Steep Learning Curve" 3/5 What do you like best about Sitecore Digital Experience Platform? Highly customizable, extensible, and generally any thought can be realized. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Extremely opaque, little documentation (though that is improving), and at the moment not much is "intuitive". Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? It helps manage content, and deliver different experiences to many places from the same base content. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11912617/official_response/edit) We're glad to hear that you find Sitecore Digital Experience Platform highly customizable and extensible. We understand your concerns about the learning curve and documentation, and we are continuously working to improve the user experience and provide more comprehensive resources for our users. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 11/5/2025 "Great Headless Features, But UI and Publishing Need Improvement" 2.5/5 What do you like best about Sitecore Digital Experience Platform? Headless is the best part and the permissioning for the roles of the users. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The UI is outdated, publishing takes way too long, there are a lot of security patches that are hard to implement. The application also gets buggy really quickly for example the versioning for the items gets messed up a lot. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Solving the problem of content marketers needing to push out web pages quickly. Makes it easier for our company to quickly add content. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11918305/official_response/edit) Thank you for highlighting the strengths of our headless features and user permissioning. We acknowledge your concerns about the UI, publishing speed, security patches, and versioning issues. Your feedback helps us identify areas for improvement and we are committed to enhancing the platform based on customer input. Validated ReviewerIncentivizedSource: G2 Gives Campaign KR Kiran R. Enterprise (\> 1000 emp.) 11/4/2025 "Great Support, But Resource-Heavy for a Single CMS" 2.5/5 What do you like best about Sitecore Digital Experience Platform? Sitecore Customer Support is excellent.. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Too many resources to run a single CMS platform. Reliance on Azure. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Omnichannel support and content management Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11910293/official_response/edit) Thank you for the positive feedback about our customer support. We acknowledge the resource-heavy nature of our platform and the reliance on Azure. We are actively working on enhancing the efficiency of our platform and exploring alternative deployment options to address these concerns. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 11/4/2025 "Powerful Platform, But Stability and Complexity Are Challenging" 3/5 What do you like best about Sitecore Digital Experience Platform? Easy to quickly make changes. Content hub useful. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? We are using old version in Managed cloud contract but we have frequent downtime on websites. Infrastructure is complicated and needs lots of tweaking/changing to keep sites stable. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Managing multiple websites across multiple countries. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11911030/official_response/edit) We apologize for the inconvenience you've faced with the platform's stability and complexity. Our team is dedicated to addressing these issues and ensuring a smoother experience for our users. Your insights are valuable to us and will be used to drive improvements in our infrastructure and platform. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/4/2025 "Extensible Platform with Outstanding Marketing and Analytics" 3/5 What do you like best about Sitecore Digital Experience Platform? Extensibility, marketing and analytics capabilities Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Can be difficult to understand for users new to Sitecore Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Content management Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11910909/official_response/edit) We're glad to hear that you appreciate the extensibility, marketing, and analytics capabilities of Sitecore Digital Experience Platform. We understand that the platform can be challenging for new users, and we're continuously working to improve our user experience and provide better support and resources for new users. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 2/22/2025 "Sitecore is really slow, and necessitate a lot of memory to be able to work with speed and agility" 2.5/5 What do you like best about Sitecore Digital Experience Platform? Digital experience and User experience, allowing A/B testing and different user journeys. Easy layout and facility to develop custom components is a must and is satisfying. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? slowliness when browsing through multiple assets medialibrary. memory usage is crazy as soon as the structureof your site is huge and has a considerable number of pages. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? easy user journey based on what the user has already set and view. difficult to put in place since really relative to what our marketing and site strategy is. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/18/2024 "Offers a customizable digital experience" 3/5 What do you like best about Sitecore Digital Experience Platform? Sitecore helps marketers own and tailor every experience they deliver to their customers (current and potential). Sitecore can be a great addition to an organization’s marketing tech stack for end-to-end digital marketing experiences. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? If you’re a marketer who is new to using web content management software, the learning and setting-up tailored experiences of the software may be difficult without the help of developers who are skilled at configuring Sitecore. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Sitecore made email marketing for events a seamless process, using marketing automation to target contacts at specific points and different stages of the customer journey. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Sitecore Digital Experience Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sitecore Digital Experience Platform ](https://www.g2.com/products/sitecore-digital-experience-platform/discussions/new) KM Kat Mohn • Last activity over 6 years ago Just more information on how to actually use things. Also, does it have to be so slow? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) NV Nick Vermeulen • Last activity about 6 years ago When can we expect (functional) improvements on ScForms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) [ View all Discussions ](https://www.g2.com/products/sitecore-digital-experience-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 14 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/sitecore-digital-experience-platform/pricing) Sitecore Digital Experience Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe 4.2/5(691) [ Compare Now ](https://www.g2.com/compare/adobe-experience-manager-vs-sitecore-digital-experience-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c73a6cc10ab731dbf2a60faddcd17402/optimizely-content-management-system.png "Product Avatar Image") Optimizely Content... 4/5(197) [ Compare Now ](https://www.g2.com/compare/optimizely-content-management-system-vs-sitecore-digital-experience-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc58057905e28f2a7612bc8139486b67/progress-sitefinity.png "Product Avatar Image") Progress Sitefinity 4/5(546) [ Compare Now ](https://www.g2.com/compare/progress-sitefinity-vs-sitecore-digital-experience-platform) ##### ##### Sitecore Digital Experience Platform Features Content Content Authoring Rich Text Editor Versioning Design Customization Platform SEO Flexible Navigation Structures User, Role, and Access Management [ View More Features ](https://www.g2.com/products/sitecore-digital-experience-platform/features) ## Top-Rated Alternatives [ ![Contentstack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Contentstack") Contentstack 4.3/5(338) ](https://www.g2.com/products/contentstack/reviews) [ ![Umbraco](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umbraco") Umbraco 4.5/5(1,011) ](https://www.g2.com/products/umbraco/reviews) [ ![Progress Sitefinity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress Sitefinity") Progress Sitefinity 4/5(546) ](https://www.g2.com/products/progress-sitefinity/reviews) [ View All Alternatives ](https://www.g2.com/products/sitecore-digital-experience-platform/competitors/alternatives) ##### Categories on G2 [Web Content Management](https://www.g2.com/categories/web-content-management)[WebOps Platforms](https://www.g2.com/categories/webops-platforms)[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Web Content Management](https://www.g2.com/categories/web-content-management)[WebOps Platforms](https://www.g2.com/categories/webops-platforms)[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)[Site Search Software](https://www.g2.com/categories/site-search-software)[Digital Experience Orchestration (DXO) Platforms](https://www.g2.com/categories/digital-experience-orchestration-dxo-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Most reliable machine learning app for startups](https://www.g2.com/discussions/what-s-the-most-reliable-machine-learning-app-for-startups)[Is Salesforce Heroku worth it as a mobile backend as a service platform for a team that needs managed infrastructure, or does Back4app cover the same ground at lower complexity?](https://www.g2.com/discussions/is-salesforce-heroku-worth-it-as-a-mobile-backend-as-a-service-platform-for-a-team-that-needs-managed-infrastructure-or-does-back4app-cover-the-same-ground-at-lower-complexity)[Which museum management platforms are most trusted by operations teams based on user reviews?](https://www.g2.com/discussions/which-museum-management-platforms-are-most-trusted-by-operations-teams-based-on-user-reviews) [Which webinar app has the highest reviews](https://www.g2.com/discussions/which-webinar-app-has-the-highest-reviews)[Which employee recognition tools meet SOC 2 or GDPR compliance standards for companies in regulated industries or with EU-based employees?](https://www.g2.com/discussions/which-employee-recognition-tools-meet-soc-2-or-gdpr-compliance-standards-for-companies-in-regulated-industries-or-with-eu-based-employees)[Pros and Cons Details](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)