--- title: Sitecore Digital Experience Platform Reviews meta\_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 661 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 661 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Sitecore Digital Experience Platform Reviews & Product Details Visit Website Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. * * * Product Website Sitecore Digital Experience Platform Seller [Sitecore](https://www.g2.com/sellers/sitecore) Discussions [Sitecore Digital Experience Platform Community](https://www.g2.com/products/sitecore-digital-experience-platform/discuss) Languages Supported German, English, French, Japanese, Dutch, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Joe Rega (B2B SaaS Marketing | Public Speaking | Data-driven approach to continuous improvement | Musician, running, cycling, swimming, and drone enthusiast) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/sitecore-digital-experience-platform/pricing) ## Sitecore Digital Experience Platform Integrations (57) What do users say about integrations? 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Digital Experience Platform? Sitecore DXP with XP/XM has been a great product, but these days you should think about going with XMCloud to get all the new features, if possible. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Nothing I really dislike, but from client perspective it was always hard to understand what brings the platform ootb and what does the partner have to do. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? It is a good CMS with strong options to customize it to client needs. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-11909330/official_response/edit) We're glad to hear that you've had a great experience with Sitecore DXP and XM. Thank you for your feedback! Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 9/23/2021 "Sitecore Experience Platform, powerful for Technical team, not easy for Digital team" 1.5/5 What do you like best about Sitecore Digital Experience Platform? It seems Powerful for the Digital team and analytics Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? it needs a strong technical team with knowledge of website development, Accessibility, Digital Analytics, and Strong Sitecore development and experience, to be able to implement a proper website. We have A development team, it was a very cumbersome process to implement the site, updating templates was very difficult for them. The digital team does not have access to create new Templates and .... Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? create website Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Danielle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle S.") DS Danielle S. S Enterprise (\> 1000 emp.) 4/7/2021 "Sophisticated platform, not much support" 2/5 What do you like best about Sitecore Digital Experience Platform? The ability to tag pages with data that aggregates to create a user profile. It really helped us with persona targeting and guiding Sales conversations Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Sitecore is a pretty sophisticated platform and there isn't much support if you aren't Sitecore certified. We'd always have to bug our developers to put in tickets for us. Review collected by and hosted on G2.com. Recommendations to others considering Sitecore Digital Experience Platform: It's helpful to work with a Sitecore Certified Agency on implementation. The first time, we did it alone and made the platform overly complicated. Even if you can only get some consulting hours, it's worth it. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? We're definitely able to personalize a user's web experience with Sitecore, which has resulted in a lift in engagement and overall conversions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KL Kyle L. Business Analyst Mid-Market (51-1000 emp.) 11/6/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Solid marketing platform with product functionality issues" 2/5 What do you like best about Sitecore Digital Experience Platform? Experience editor makes it really easy to change content and personalize experiences. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? The product doesn't work at a fundamental level sometimes. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Content personalization, digital experiences and content design Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 11/4/2019 "Sitecore is a beast that might gobble you up" 1.5/5 What do you like best about Sitecore Digital Experience Platform? The breadth of the offerings and possibilities are pretty awesome. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Working in the platform can be agonizing. Very slow and tedious. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Company website, conversion, personalization, remarketing, email marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 2/12/2019 "Compared to other CMS out there, this is terrible." 1.5/5 What do you like best about Sitecore Digital Experience Platform? It's a content management system and it is very easy to use (in my opinion). Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? It can be very slow and it's not easy to use compared to other CMS platforms. The back-end is very old looking as well. It should be easy to get to the pages, but you have to keep clicking and go through a maze to be able to go where you want. HTML editors usually have some color in text, however on sitecore there is no color so it's hard to see your code. Review collected by and hosted on G2.com. Recommendations to others considering Sitecore Digital Experience Platform: Do not recommend at all. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? The only benefit is that it's a content management system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrea W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea W.") AW Andrea W. Mid-Market (51-1000 emp.) 1/18/2018 "Rigid Web Platform " 1.5/5 What do you like best about Sitecore Digital Experience Platform? That you could find agencies that worked with it and also that you could find tutorials on how to update the website since it is popular. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? I disliked the fact that we would update content and most of the time the formatting would get messed up. We had to learn some basic "tricks" and code in order to try to figure it out but it was very frustrating if we wanted to give some content updates to someone new who didn't know that Sitecore had issues. Also, it was rigid and we wanted to make things look a lot better but we were stuck in our template. Review collected by and hosted on G2.com. Recommendations to others considering Sitecore Digital Experience Platform: It was a very rigid platform and I wouldn't recommend it to organizations looking for something versatile and flexible. Marketing couldn't even do basic updates sometimes to the home page due to our restrictions. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? It was the back end to our Woodruff Arts Center website. The benefit is that we needed a website and this fit the purpose. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Small-Business (50 or fewer emp.) 3/28/2018 "Subpar product" 1.5/5 What do you like best about Sitecore Digital Experience Platform? I like that you can update all pages of your site in one place. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? It is constantly freezing and glitching. If you do not save every few minutes you lose all your work. There are a lot of features that should be easy, but instead require back-end work. The setup itself is not intuitive or user friendly at all. Review collected by and hosted on G2.com. Recommendations to others considering Sitecore Digital Experience Platform: Make sure you get a lot of training and documentation! I have been using this product for nearly 3 years and I still need to look at my notes when I use it. Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Website page hosting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 7/13/2016 "Sold the bells and whistles" 1.5/5 What do you like best about Sitecore Digital Experience Platform? I think that Sitecore could be a great platform for a minimalist site. Review collected by and hosted on G2.com. What do you dislike about Sitecore Digital Experience Platform? Sitecore is very expensive and the base model just doesn't cover what you need. We constantly had to add modules onto what we bought, the implementation was horrible, slow responses, and the email platform was HORRIBLE! They claim the product is drag and drop, but that isn't true. it constantly freezes and has hiccups. Review collected by and hosted on G2.com. Recommendations to others considering Sitecore Digital Experience Platform: move on Review collected by and hosted on G2.com. What problems is Sitecore Digital Experience Platform solving and how is that benefiting you? Trying to provide a very tailored customer experience to visitors. Review collected by and hosted on G2.com. Show More Response from Marcus Cooper-Leary of Sitecore Digital Experience... [Editedit](https://www.g2.com/survey_responses/sitecore-digital-experience-platform-review-150323/official_response/edit) We apologize for the challenges you've faced. Your feedback will help us make necessary improvements to better serve our customers. Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Sitecore Digital Experience Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sitecore Digital Experience Platform ](https://www.g2.com/products/sitecore-digital-experience-platform/discussions/new) KM Kat Mohn • Last activity over 6 years ago Just more information on how to actually use things. Also, does it have to be so slow? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) NV Nick Vermeulen • Last activity about 6 years ago When can we expect (functional) improvements on ScForms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) [ View all Discussions ](https://www.g2.com/products/sitecore-digital-experience-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 14 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/sitecore-digital-experience-platform/pricing) Sitecore Digital Experience Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe 4.2/5(691) [ Compare Now ](https://www.g2.com/compare/adobe-experience-manager-vs-sitecore-digital-experience-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c73a6cc10ab731dbf2a60faddcd17402/optimizely-content-management-system.png "Product Avatar Image") Optimizely Content... 4/5(197) [ Compare Now ](https://www.g2.com/compare/optimizely-content-management-system-vs-sitecore-digital-experience-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc58057905e28f2a7612bc8139486b67/progress-sitefinity.png "Product Avatar Image") Progress Sitefinity 4/5(546) [ Compare Now ](https://www.g2.com/compare/progress-sitefinity-vs-sitecore-digital-experience-platform) ##### ##### Sitecore Digital Experience Platform Features Content Content Authoring Rich Text Editor Versioning Design Customization Platform SEO Flexible Navigation Structures User, Role, and Access Management [ View More Features ](https://www.g2.com/products/sitecore-digital-experience-platform/features) ## 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