MK
MD Abul K.
ERP Consultant
Small-Business (50 or fewer emp.)
"Helps Monitor Business Sites and Systems, Spotting Issues Early"
5/5
What do you like best about Site24x7?

I use applications to monitor business websites and systems, which helps me keep track of their status and spot issues early. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

It needs to improve its application monitoring these days, especially for services like n8n, Make, and Zapier, and provide better monitoring for those integrations. Review collected by and hosted on G2.com.

Ravi R.
RR
Ravi R.
DevOps Engineer
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Monitoring Your Website's Pulse"
4/5
What do you like best about Site24x7?

Comprehensive Monitoring: Site24x7 provides a wide range of monitoring capabilities, including website uptime, performance, server health, and user experience. This comprehensive approach ensures that you can track all aspects of your online presence from a single platform.

User-Friendly Interface: The platform's intuitive and user-friendly interface makes it easy to set up and navigate. Even those with limited technical expertise can quickly configure monitoring checks and interpret the results.

Customizable Alerts: Site24x7 offers flexible alerting options, allowing you to receive notifications through various channels, including email, SMS, and integrations with popular messaging apps. You can set up alerts based on specific thresholds and conditions.

Cloud and On-Premises Monitoring: Whether your infrastructure is in the cloud or on-premises, Site24x7 supports both. This versatility is valuable for businesses with hybrid environments.

Scalability: Site24x7 can scale to meet the monitoring needs of small websites or large enterprises. You can add or remove monitoring components as your business grows.

Integration Capabilities: The platform integrates seamlessly with other tools and services, including popular content management systems and collaboration apps, streamlining your monitoring and incident management processes. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Cost: While Site24x7 offers a free plan with limited features, the cost can increase as you add more monitors and features. Small businesses and startups may find the pricing challenging.

Learning Curve for Advanced Features: While the basic setup is user-friendly, configuring advanced features and integrations may require some technical expertise.

Limited Depth of Monitoring: Site24x7 offers a wide range of monitoring checks, but for extremely granular monitoring and in-depth analysis, some specialized tools may be more suitable.

Occasional False Positives: Like any monitoring tool, Site24x7 may occasionally trigger false positive alerts, which can be frustrating. Careful alert configuration is necessary to minimize this issue.

Limited Customization in UI: Although the interface is user-friendly, there are limitations to how much you can customize it to suit your specific needs and preferences. Review collected by and hosted on G2.com.

SY
Sachin Y.
Network Security Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-In-One Monitoring with Reliable, Rapid Alerts"
4.5/5
What do you like best about Site24x7?

The best liked thing about the product is its advanced capabilities which helps companies in monitoring their infrastructure via comprehensive All-In-One monitoring that monitors devices, websites, application and servers and alerting system is rapid that is so reliable. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

There are not many things to dislike about the product few of them are there such as false alerts for devices and websites which creates complication for the management. Review collected by and hosted on G2.com.

WP
Wilman P.
Manager - Infrastructure & Security, IT
Mid-Market (51-1000 emp.)
"Comprehensive Server Overview with Services and Processes in One Place"
5/5
What do you like best about Site24x7?

The most helpful piece of site 24/7 is the alerts and detail I get when there is an issue occuring. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

The interface could be a little more user friendly. Review collected by and hosted on G2.com.

RM
Ron M.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"Confirmed Anomalies Delivers In-Depth Insights Into Emerging Issues"
5/5
What do you like best about Site24x7?

Confirmed Anomalies is the best. Helps really give me in-depth information as to where arising issues are. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

The standard layouts could be a bit cleaner; however, you do have the ability to customize. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy API Monitoring Setup with Solid Slack and Email Alert Integrations"
4/5
What do you like best about Site24x7?

Quite easy to setup and modify monitoring and alerting for various API endpoints. The integrations for alerts to come through to Slack, email and so on, also work well. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

IT can be a bit sensitives to network connection issues between the monitoring sites and the monitored application. However, it does support monitoring from multiple regions to help alleviate this. Review collected by and hosted on G2.com.

SWAPNIL S.
SS
SWAPNIL S.
DevOps Engineer
Financial Services
Mid-Market (51-1000 emp.)
"Reliable All-in-one Monitoring Tool for cloud and on-prem Environments"
4.5/5
What do you like best about Site24x7?

Site24*7 provides comprehensive monitoring across servers, websites, application and cloud infrastructure in a single platform.

I like how easy it is to set up health checks and configure alerts and get reak-time visibility.

Its integration with cloud providers like AWS and Azure make it convenient for hybrid environments.

We monitor our infrastructure uptime using site24*7 on daily basis.

The mobile app is also a big plus, allowing monitoring and alert handling on the go. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

The UI while feature-rich, can sometimes feel a bit cluttered and overwhelming for new users.

Pricing can become expensive as you scale up with multiple monitors and add-ons.

Furthermore, Customization is limited as compared to other enterprise monitoring tools. Review collected by and hosted on G2.com.

LS
Leandro S.
Supervisor de Serviços Gerenciados
Small-Business (50 or fewer emp.)
"Real-time interaction and NOC view facilitate visualization"
5/5
What do you like best about Site24x7?

Real-time interaction, easy visualization with "NOC" view Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

I don't find the options menu easy to use. Some words are difficult to see, with poor readability, which ends up hindering navigation. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Hassle-Free Cloud Solution That Eliminates Server Management"
4/5
What do you like best about Site24x7?

It's a cloud based solution which we don't need to host and manage servers and application. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

The agent is not working as expected i.e. consuming too much resources, can't work well in proxy or Internet locked down highly secure environemnt. The admin account issue can not be fixed even escalated to support team. Review collected by and hosted on G2.com.

AN
AMIR n.
IT Support Admin
Enterprise (> 1000 emp.)
"Excellent for Monitoring Network Services"
4/5
What do you like best about Site24x7?

It is best network monitoring device and alert notification. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

A major disadvantage of Site24x7 is that its interface can feel complex for new users, and advanced features often require higher-cost plans, which may not be suitable for small teams. Review collected by and hosted on G2.com.