How simple it is to get monitors up and running, especially custom ones such as service related monitors (ex. Jenkins pipeline). The times I've had an issue or concern, I've reached out to their support who have been amazing and helping me triage the issues. We've deployed dozens of monitors and use this service all of the time - making my life much easier for verifying our services are online and available. Review collected by and hosted on G2.com.

SMS credit system for alerting SMS subscribers to your IQ Status page. It seems a bit antiquated to me and the last thing I want to worry about it recharging credits - but honestly if that's my biggest worry about Site24x7 then I'm not going to complain about it. Review collected by and hosted on G2.com.

Site24x7 has been incredibly helpful for us because it gives a clear, real-time view of our website performance across regions. The dashboards are clean, the setup is quick, and the alerts are reliable—no noise, just meaningful notifications. I also appreciate how simple it is to add new monitors and how smoothly it integrates with the rest of our infrastructure. Overall, it saves a lot of time and gives us great confidence in our uptime and user experience. Review collected by and hosted on G2.com.

There isn’t much to dislike, but sometimes some of the advanced features feel a bit hidden and take a moment to find. The UI could be slightly more streamlined when navigating deep configuration pages. Apart from that, everything works well and performs consistently. Review collected by and hosted on G2.com.

What I like most about Site24x7 is the ability to actively monitor our APIs by sending API requests, analyzing the responses, and immediately knowing whether an API is working or not. I also appreciate that, through its API integration, we can query CloudWatch and quickly identify which specific API had an issue in real time. Review collected by and hosted on G2.com.

What I don’t like about Site24x7 is that when it’s connected to Slack and multiple servers go down during an incident, I get a separate notification for each one instead of a single grouped or consolidated alert. This creates a lot of noise in real time. It might be solvable with the right configuration Review collected by and hosted on G2.com.

I like using Site24x7 because it's an effective tool to monitor web and web applications. I find the proactive monitoring of web and web apps really valuable. I appreciate the functionalities like web monitoring, SSL monitoring, domain monitoring, and database monitoring. Also, it was easy to set up when we switched from OpManager. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

Site 24x7 is the most complete site monitoring tool I’ve tested. It provides a very thorough report for all of my websites, with clear and detailed information that makes it easy to understand how everything is performing. Review collected by and hosted on G2.com.

I wish I could freely choose the dates on your reports. Review collected by and hosted on G2.com.

Very easy setup both on Linux machines and Windows - both Cloud and on-premise - you install an agent and get out of the box a bunch of monitoring and dashboards. It also discovers services automatically - got some docker containers on your server? No problem! Databases? Easy! Domain Controller? Don't sweat it - it will get discovered. Incorporating this product into an existing environment is straight forward and easy.

In my case - using Azure Monitor would cost more, so it was also cost-effective on top of being time-efficient. Review collected by and hosted on G2.com.

It requires an agent, and there is a bit of a learning curve to get to know all the possible options. Review collected by and hosted on G2.com.

Site24x7 is a good monitoring tool, and there are several things about it that stands out. Personally, I think what makes Site24x7 really great is its all-in-one monitoring solution. It covers a wide range of monitoring needs including website uptime, server performance, cloud infrastructure, and even real-user monitoring (RUM). The ability to monitor so many aspects of a system from a single platform is pretty powerful. Review collected by and hosted on G2.com.

Complex Pricing: The pricing model can be a bit confusing, with different tiers and additional costs for certain features.

Mobile App: While the web interface is pretty solid, the mobile app can sometimes feel clunky and not as user-friendly.

Alert Fatigue: Some users have reported that the alert system can become overwhelming, especially when you’re dealing with a high volume of notifications.

Learning Curve for Advanced Features: The platform is packed with advanced capabilities like real-user monitoring, log analysis, and synthetic transaction monitoring. However, these features often come with a learning curve, and it may take some time to get the most out of them. Review collected by and hosted on G2.com.

Site 24x7 offers a wide range of features and integrates seamlessly with various platforms and applications. I have been using Site 24x7 for the past seven years, and during this time, we have never experienced any issues or service interruptions. Getting started with the platform was straightforward, and the implementation process was also simple thanks to the clear documentation. Site 24x7 serves as our primary monitoring tool for our entire cloud infrastructure, and it is also capable of monitoring on-premise infrastructure. The customer support is prompt and helpful, though we have rarely needed to contact the support team. Review collected by and hosted on G2.com.

Although the platform offers a wide range of features, its graphical interface has remained unchanged since I began using it. While the mobile app has received updates, I still find it less user-friendly than I would like. I suggest that the company focus on enhancing the tool's visual design. Review collected by and hosted on G2.com.

Site24x7 helps our organization respond quickly to incidents related to infrastructure and services. It provide us with visibility of critical services and allow technical team to respond it timely manner. Review collected by and hosted on G2.com.

Site24x7 could benefit from a more user-friendly interface, as it doesn’t feel as intuitive to navigate as it could be. Review collected by and hosted on G2.com.

Site24x7 is easy to use and shows the health and status of all devices in one place.

It also gives quick alerts, so issues can be fixed faster. Review collected by and hosted on G2.com.

Sometimes Site24x7 shows alerts even when everything is working fine, which creates confusion.

Also, some features load slowly, and the reports take time to update. Review collected by and hosted on G2.com.