Mohammed I.
MI
Mohammed I.
IT CONSULTANT
Mid-Market (51-1000 emp.)
"Remote Hosting Made Easy, Customers Delighted"
4.5/5
What do you like best about Site24x7?

Remote Hosted , no headache of manging Servrs and our cutsomer s re happy Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

some times slower but the support is awesome we get support Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Effortless Setup and Navigation with Excellent Support"
5/5
What do you like best about Site24x7?

The user interface is straightforward, making it easy to navigate. I found the software simple to implement, and customer support has been helpful whenever I needed assistance. Additionally, the Android app support is a valuable feature. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

So far, I haven't noticed any significant drawbacks with site24x7. However, on certain days, I do observe that the site24x7 monitoring agent shows high utilization on the servers. Review collected by and hosted on G2.com.

Mahesh S.
MS
Mahesh S.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"High-Level SaaS Monitoring & Security for Cloud and Network Services"
5/5
What do you like best about Site24x7?

This is providing heigh level Saas base monitoring, security, application infrastructure, network services, servers, cloud computing services that type of service provided Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Some time responding time may tought to process completing. Review collected by and hosted on G2.com.

Akshay Kr. P.
AP
Akshay Kr. P.
Business Development Team Lead
Mid-Market (51-1000 emp.)
"Real-Time Monitoring and Effortless Unified Dashboard"
5/5
What do you like best about Site24x7?

Real time end to end monitoring and easy to use unified dashboard Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Initial setup for complex environments can feel a bit time consuming Review collected by and hosted on G2.com.

Sean C.
SC
Sean C.
Cloud Engineer
Small-Business (50 or fewer emp.)
"Effortless to Use with Outstanding Support"
4/5
What do you like best about Site24x7?

Simplicity of use, all in all a great product. Easy to implement, support was helpful and we continue to use this on a day to day basis. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Billing becomes complex as you grow however your account manager will help you through it. Review collected by and hosted on G2.com.

SC
Shemeer C.
Presales Solution Architect
Mid-Market (51-1000 emp.)
"Site24x7 Evaluation Review"
4/5
What do you like best about Site24x7?

We were looking for a MSP solution for our customers and we were evaluating many products. Finally we came across Site24x7 and found out it is the solution which we are looking for. Our customers needed to monitor their devices with ICMP only. Site24x7 has the ping monitor and ISP latency monitor which serves the purpose. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

We found there is no packetloss data graph present on the Ping monitor and ISP Latency monitor pages even if they collecting the data. I found this as a drawback as most of the customers are interested on this value. Review collected by and hosted on G2.com.

PP
Philippe P.
CIO
Mid-Market (51-1000 emp.)
"Extensive yet simple"
5/5
What do you like best about Site24x7?

We use Site24x7 to monitor our systems and are completely satisfied. The platform impresses with a surprisingly simple user interface, combined with a very comprehensive set of features – from classic uptime monitoring to server and infrastructure monitoring, to detailed reports and alerting functions.

I would particularly like to highlight the seamless integration with Freshservice, which is a real added value for us. Disruptions and alerts are automatically created as tickets, which makes our support process significantly more efficient.

The setup was also completed in no time – without extensive training or complex configurations. Nevertheless, the tool remains open and expandable for professionals. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Price-wise, there are cheaper alternatives. Review collected by and hosted on G2.com.

KK
kaushik K.
Full Stack Web Developer
Small-Business (50 or fewer emp.)
"Site24x7 Review"
4.5/5
What do you like best about Site24x7?

All the features that i have used are amazing.. especially the server monitoring and it's flawless Ease of Integration. Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

Not dislike but I need a feature of managing parent API having multiple routes Review collected by and hosted on G2.com.

Kyle K.
KK
Kyle K.
IT manager
Small-Business (50 or fewer emp.)
"Great Value and Easy to Use, But Alerts and Interface Need Improvement"
3.5/5
What do you like best about Site24x7?

The price, the ease of use. Sites 24x7 is a wonderful tool, I have used other monitoring tools however with the price and integration sites 24x7 has it is truly a winner Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

will some the alerts can be missing and also better view in to the interfaces. Review collected by and hosted on G2.com.

Mohamed Z.
MZ
Mohamed Z.
Network Operations Center Supervisor
Manufacturing
Enterprise (> 1000 emp.)
"its very good monitoring tool"
4/5
What do you like best about Site24x7?

easily management of resources ,not only help you collect reviews but respond to them as well. Consider the balance between manual and automated responses. You’d want a setup that redirects conversations from a chatbot to a human agent at the right moment Review collected by and hosted on G2.com.

What do you dislike about Site24x7?

many alerts and notifications, monitoring tools often focus solely on capturing events or incidents within the system. However, the absence of expected activities or messages can be equally crucial in identifying issues and improving system efficiency Review collected by and hosted on G2.com.