Siriusware Salespoint Solutions Reviews & Product Details

Event Sales Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's fairly intuitive, especially from a sales point of view. The setup is easy to read, and once you learn it, it's very easy to teach to others. The database makes it easy to look into guest records. Siriusware is able to store a lot of information about guests/clients, and makes running reports easy as well. There are a lot of very useful reports that Siriusware can generate. Siriusware allows you to accurately track inventory, so that certain items aren't oversold. It's also accurate to the moment that you're trying to sell something, as long as your computer is hooked up to internet. It operates well on wifi, as long as the WAP is nearby and not blocked by anything. Review collected by and hosted on G2.com.

What do you dislike?

It makes certain things, like databases, overly complicated when using the platform for something it's not made for. It was designed for ski lodges, and that is pretty evident in the layout and the function of many of the buttons on the screen. The interface itself is user friendly for the basic needs, however, complicated reports and other functions are fairly difficult to maneuver. There is a lot of information available online to assist with the functions that Siriusware offers, but, it's a lot to slog through to be able to get the basic information that you need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend that you build a good relationship with the Siriusware Salespoint developers, as they have been invaluable in making Siriusware work for our needs instead of its original intentions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

How to do sales quickly and efficiently - Siriusware helps with that, once the user has mastered it's functions. Review collected by and hosted on G2.com.

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Siriusware Salespoint Solutions Overview

What is Siriusware Salespoint Solutions?

Siriusware Salespoint Solutions offers point of sale modular solutions that your business needs, with button-driven menues and interfaces to allow operators to process transactions.

Siriusware Salespoint Solutions Details
Product Description

Siriusware Salespoint Solutions offers point of sale modular solutions that your business needs, with button-driven menues and interfaces to allow operators to process transactions.


Seller Details
Seller
accesso
Ownership
ACSO.L
Company Website
Year Founded
2008
HQ Location
Lake Mary, FL
Total Revenue (USD mm)
$133
Twitter
@accessoTech
577 Twitter followers
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®
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Have you used Siriusware Salespoint Solutions before?
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Siriusware Salespoint Solutions Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Adaptability and customization opporunities Review collected by and hosted on G2.com.

What do you dislike?

System goes down, web store pages disappear or stop working randomly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have a dedicated employee or team to manage Siriusware and deal with customer service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is our web store operation software and main data collection software. Review collected by and hosted on G2.com.

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AS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The systems are usually pretty fast which for our organization is very important due to he high volume of users we have who rely on the system Review collected by and hosted on G2.com.

What do you dislike?

We have had a few issues here and there of not being able to pull up information efficiently, saved sales sometimes get lost in the system, deduplicating records can also be tedious at times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We have been using it for a few years now and it has been useful but for our specific needs there may be better options for us Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Siriusware as out main POS system for out activity passes as well as our retail store POS Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Industry standardization on this platform.

Handles a lot of volume well. Review collected by and hosted on G2.com.

What do you dislike?

Reporting could be easier/more intuitive

Printer interface constantly needs TLC (but printers are the weak link in everything...)

Access control side is much better than the customer facing sales point Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ticket sales, redemptions, revenue recognition and season pass admin Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its quite easy to use and doesn’t take too long to learn Review collected by and hosted on G2.com.

What do you dislike?

Crashes a lot for no reason, a very basic system Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quite easy to use and understand Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The conferences were very helpful and allowed me to meet other users. The product was relatively straight forward and the end-user interface was relatively easy to use. Review collected by and hosted on G2.com.

What do you dislike?

The membership functions were useless. The back-end user interface was not user-friendly. I had to learn SQL to run basic reports. It was definitely NOT created to be a full-service tool. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be fully aware of what your needs are before purchasing this product. The sales team claimed to be able to perform functions that the software just couldn't do. For straight-forward ticketing, it works really well. If you are selling memberships or attempting to integrate with an online sales product, be very careful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solved the ticketing problem to some extent. This tool definitely needed further research before it was purchased. Review collected by and hosted on G2.com.

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UN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's good for keeping track of minute details regarding a guest's visit. (i.e. Time of sale, How many times they visited, Dates visited, How much $ spent, etc..) Review collected by and hosted on G2.com.

What do you dislike?

This software is designed for ski resorts, so as a different type of organization it does not have the flexibility we need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Thoroughly vet the software before purchasing to make sure it meets all of your needs, and have a great in-house IT team ready to help when their support does not help you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Record keeping of guest visits, storing member and some donor information, selling tickets and memberships, building group visit reservations. Review collected by and hosted on G2.com.

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Farm Educator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The different levels of reporting meets our needs well. It is easy to check registration and see how many people are attending our programs. We are able to filter and screen the data easily. System's manager allows us to change the number of tickets in real time. Selling tickets off line has also been extremely helpful. Review collected by and hosted on G2.com.

What do you dislike?

Selling tickets on the tablets prove difficult at times especially when trying to work off-line. The tablet will freeze often and needs to be rebooted when it is not working properly. This is difficult when we are trying to sell tickets quickly and remotely. At times it would be nice if all of the features were in one app. It been difficult at times to move back in forth between Systems manager and report manager. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

As long as it matches your full needs Sirisuware is a good option. We ran into some initial issues as the sales platform was meant for ski resorts. we had to adjust some of the features to meet our needs, but once that was done things went pretty smoothly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of the biggest programs that sirisuware helped to solve was allowing us to run credit cards off line. We often use the tablets at events that are outdoors and don't have access to the internet. The ability to work off line, even with the challenges with the tablet, had been a great benefit. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It was a far more modern software we updated to. We were able to do much more within the software itself beyond selling admission to the museum, such as selling and upgrading memberships. We could also access memberships for those who did not have their memberships with them. Review collected by and hosted on G2.com.

What do you dislike?

This software froze often. The user interface was often difficult to navigate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to move to electronic selling, finding, and upgrading memberships. Being able to track employee membership sales. Keeping track of daily guests and stats on membership usage. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ease of use to perform scheduling and payment processing Review collected by and hosted on G2.com.

What do you dislike?

The system went down at lot when we used it at a previous company which would stop sales for a short period of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

N/A Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Excellent integrations. Works very well with IBM Marketing Cloud. Review collected by and hosted on G2.com.

What do you dislike?

The DCI system is a bit opaque for users outside of IT Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Segmenting users of specific services/attendees of a certain event works great Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The flexibility to handle admissions, F&B, retail, photo and etc. setups. Review collected by and hosted on G2.com.

What do you dislike?

The inability to stay ahead of the industry needs, there is a need of workforce expansions, especially developers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for a multi platform system. They are expanding. For a vanilla system with out enhancements they can deliver, but do not have enough man power for developing new ideas. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The EMV requirements of the US.

The interconnection of web to in house pos systems. Review collected by and hosted on G2.com.

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