Customer success has played a crucial role for us in recent months, offering valuable ideas that have helped us enhance our strategy. Review collected by and hosted on G2.com.

Creating reports can be somewhat challenging initially, but with time, you get the hang of it and learn how to handle the process. Review collected by and hosted on G2.com.

We were able to make the quality leap that Bennu needed in its acquisition to scale the investment by prioritizing the return on investment and understanding all the revenue events to which each media contributes. We were also able to unify and improve our reports by having the information consolidated, organized, and with a consistent criterion. Review collected by and hosted on G2.com.

In general, everything went very well. Only when they restructured internally did we feel a bit "rushed" to finish in order to close the weekly meetings and stay in touch via Slack after hiring the Customer Success Manager service. Anyway, Ale gave us great support and resolved all our concerns during and after the implementation until we were able to close the Onboarding tracker without any issues. Review collected by and hosted on G2.com.

I appreciate the attribution marketing features, as well as the capabilities for reporting and data extraction. Review collected by and hosted on G2.com.

Some aspects of attribution are unclear, particularly regarding how they assign credit. It can be difficult to understand exactly how attribution is determined. Review collected by and hosted on G2.com.

The team at Singular are always ahead of the curve when it comes to industry changes and are quick to adapt and onboard any new requirements. Their support is excellent and the UI is easy to use. Review collected by and hosted on G2.com.

We would like some more flexibility in naming sources and mapping. Review collected by and hosted on G2.com.

We wanted to change the contract type and asked for call with business poc. Business poc came on call after 1 month and promised to come back. She didnt come back. Instead, we got a death threat from their finance team for bill clearance Review collected by and hosted on G2.com.

Its pathetic. Their management teams only care about selling. No support Review collected by and hosted on G2.com.

The tracking set up that Singular has helps our business understand our attribution and various touchpoints. The creative level analysis, the recent AI integration, all makes a growth marketers life easy and we can make decisions basis data. The support people, SPOCs, all arey very knowledgeable and humble, already keen on wanting us to make the most of their platform, suggesting new ideas, open to suggestions from our end as well. Review collected by and hosted on G2.com.

Some events limits can be increased for tracking purposes. Also, if the attribution basis can be decided by us, as in, whether we want to follow first click or last click and basis that the data is collated. This would give good perspective of campaigns and customer behavior as well. Review collected by and hosted on G2.com.

CM support, ease of use of the app, implementation documentation Review collected by and hosted on G2.com.

Everything has been quite good, perhaps a little slow with tickets. Review collected by and hosted on G2.com.

I really like Singular for its ease of use. The user experience is something I definitely appreciate. Review collected by and hosted on G2.com.

Board editing Review collected by and hosted on G2.com.

The export of data to a data warehouse. Review collected by and hosted on G2.com.

Not being able to use event attributes within the UI to create filters. Review collected by and hosted on G2.com.

Professional ongoing support, quick reaction to questions & incidents, regulars product & business updates Review collected by and hosted on G2.com.

It would be great if Singular team has automatic monitoring of data issues that might ariase on the way (we experienced some duplicates which were hilighted only days after by customer's team). Review collected by and hosted on G2.com.