--- title: Sinergify Reviews meta\_title: 'Sinergify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Sinergify works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 6 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Sinergify Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sinergify but has limited features. Are you part of the Sinergify team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sinergify is an enterprise-grade Salesforce Jira integration that seamlessly connects customer-facing and engineering teams, enabling real-time collaboration across platforms. By synchronizing business and technical data between Salesforce, Jira, and other CRM platforms like Zendesk, Sinergify ensures every team has the context they need to resolve issues faster and deliver exceptional customer experiences. Purpose Sinergify streamlines information flow between Salesforce and Jira, eliminating data silos and manual updates. It empowers sales, support, customer success, product, and engineering teams to stay aligned with shared visibility into customers, issues, and project progress, helping organizations improve service delivery, operational efficiency, and cross-functional collaboration. Key Features (1) Bidirectional synchronization: Automatically synchronize cases, issues, comments, attachments, custom fields, and status updates between Salesforce and Jira to keep data accurate and up to date across both platforms. (2) Issue creation across platforms: Create Jira issues directly from Salesforce and link them to the relevant customer records, or connect Salesforce records to existing Jira issues without switching applications. (3) End-to-end traceability: Associate Jira issues with Salesforce cases, accounts, opportunities, or custom objects, giving every stakeholder complete context throughout the issue lifecycle. (4) Real-time progress visibility: Track engineering progress, issue status, and development updates directly from Salesforce, enabling customer-facing teams to communicate accurate updates without relying on manual follow-ups. (5) Flexible automation and customization: Configure field mappings, synchronization rules, and workflows to match your business processes while reducing repetitive manual work. Benefits to Users Sinergify enables customer-facing and engineering teams to collaborate seamlessly by keeping critical business and technical information synchronized in real time. With improved visibility, organizations can reduce resolution times, improve SLA, eliminate communication gaps, increase productivity, and deliver faster, more personalized customer experiences. * * * Seller [Grazitti Interactive](https://www.g2.com/sellers/grazitti-interactive) Discussions [Sinergify Community](https://www.g2.com/products/sinergify/discuss) Show More ## Pricing Pricing provided by Sinergify. ### NA Starting at $1,499.00 10 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/sinergify/pricing) ## Top-Rated Alternatives [ ![Zapier](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zapier") Zapier 4.5/5(2,086) ](https://www.g2.com/products/zapier/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,266) ](https://www.g2.com/products/slack/reviews) [ ![Smartsheet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smartsheet") Smartsheet 4.4/5(22,702) ](https://www.g2.com/products/smartsheet/reviews) [ View All Alternatives ](https://www.g2.com/products/sinergify/competitors/alternatives) ## User Insights Average based on 6 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Amit V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit V.") AV Amit V. Manager Small-Business (50 or fewer emp.) 12/31/2025 "Seamless Integrations and Outstanding Onboarding Experience" 5/5 What do you like best about Sinergify? Sinergify offers a wide range of integrations and has an excellent onboarding team dedicated to ensuring that everything proceeds smoothly and efficiently. Review collected by and hosted on G2.com. What do you dislike about Sinergify? With Sinergify, everything works well, and their support staff is also excellent. Review collected by and hosted on G2.com. What problems is Sinergify solving and how is that benefiting you? Sinergify acts as a bridge between Salesforce and JIRA, enabling seamless bidirectional synchronization between the two platforms. It allows users to keep data in sync and update both JIRA tickets and Salesforce cases efficiently. Additionally, Sinergify provides Agentforce AI, which makes it easy to update cases using just a few simple prompts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CM Cynthia Marie M. Strategic Project Manager Mid-Market (51-1000 emp.) 12/8/2025 "Simplifies Salesforce-Jira Integration with Stellar Support" 5/5 What do you like best about Sinergify? I like Sinergify for its ease of use and appreciate its simple and pointed integration. The fantastic customer support really stands out for me. Review collected by and hosted on G2.com. What do you dislike about Sinergify? Configuration is slightly complicated. Review collected by and hosted on G2.com. What problems is Sinergify solving and how is that benefiting you? I use Sinergify to connect Salesforce Tier 1 support with Jira Tier 2 engineering support, and to link technical account managers with product backlogs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![asmita g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "asmita g.") AG asmita g. Software Engineer Enterprise (\> 1000 emp.) 2/17/2022 "Sinergify" 5/5 What do you like best about Sinergify? Sinergify has good functionality and offers various features. Review collected by and hosted on G2.com. What do you dislike about Sinergify? Makes the site slow Hangs a lot Feed item control Review collected by and hosted on G2.com. What problems is Sinergify solving and how is that benefiting you? Good product and serves the purpose as a connector between salescorce and jira. Review collected by and hosted on G2.com. Show More 3/24/2022 Validated ReviewerIncentivizedSource: G2 invite ![Priyanka C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka C.") PC Priyanka C. Analyst I Service Desk Enterprise (\> 1000 emp.) 10/7/2021 "Senergify Review" 4.5/5 What do you like best about Sinergify? Provides great cross-functional support between apps This is a very secure, easy to use, and flexible tool Provides seamless performance Review collected by and hosted on G2.com. What do you dislike about Sinergify? We need better support from the team price is a bit high Review collected by and hosted on G2.com. What problems is Sinergify solving and how is that benefiting you? Connecting with customers and partners Providing tech support Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Cindam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindam M.") CM Cindam M. Accounts Receivable Specialist Mid-Market (51-1000 emp.) 10/22/2021 "Great Event Management Tool" 4.5/5 What do you like best about Sinergify? Excellent customer service, easy to use provides great features, good value for money Review collected by and hosted on G2.com. What do you dislike about Sinergify? setup is not complicated, not easy Configuration is not easy Review collected by and hosted on G2.com. What problems is Sinergify solving and how is that benefiting you? documents viewing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Sinergify? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sinergify ](https://www.g2.com/products/sinergify/discussions/new) GU Guest User What is Sinergify used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sinergify-used-for) [ View all Discussions ](https://www.g2.com/products/sinergify/discuss) ## Pricing Options Pricing provided by Sinergify. ### NA Starting at $1,499.00 10 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/sinergify/pricing) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) ##### Explore More [What are the highest rated theater venue management platforms for capacity optimization and operational efficiency?](https://www.g2.com/discussions/what-are-the-highest-rated-theater-venue-management-platforms-for-capacity-optimization-and-operational-efficiency)[Leading platform for sales enablement in tech](https://www.g2.com/discussions/leading-platform-for-sales-enablement-in-tech)[What are the best equity management software for startups managing cap tables across multiple funding rounds?](https://www.g2.com/discussions/what-are-the-best-equity-management-software-for-startups-managing-cap-tables-across-multiple-funding-rounds) [Which operational risk app is best for small business use](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[Which digital mortgage closing platforms prevent document delays and borrower confusion across hybrid and remote closings?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-prevent-document-delays-and-borrower-confusion-across-hybrid-and-remote-closings)[Pros and Cons Details](https://www.g2.com/products/sinergify/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)