Very simple system to use, very flexible in regards to how to use and most importantly how flexible the system is with regards to tailoring it to your exact needs Review collected by and hosted on G2.com.

It cannot be very clear at times about the various integrations and optional platforms

That being said the online support documents and the online chat come in very handy and can usually address any issue that arises Review collected by and hosted on G2.com.

The service team is great. Very helpful and take suggestions back to the engineering team. Review collected by and hosted on G2.com.

Trying to teach non tech savy people how to make an account, and not having the ability to override accounts to fix them. Review collected by and hosted on G2.com.

Simple interface on iPads for visitors to easily checkin without any assistance. Mobile app for staff and visitors to sef-checkin. Seamless and painless support of label printers. APIs for feeding data into the system. Fantastic platform and super flexible. Review collected by and hosted on G2.com.

Declined request for an API to trigger email of currently checked in visitors - this undermines the platform as in an emergency situation there is not the time to deal with logging into the system and manually triggering the email. Review collected by and hosted on G2.com.

Ease of use for us and our visitors. It's very user friendly. Review collected by and hosted on G2.com.

I wish it were a bit more customizable. Some of the questions and prompts to visitors would be better with customization. Review collected by and hosted on G2.com.

Easy, flexible, allows for quick check-ins of researchers Review collected by and hosted on G2.com.

Account support is not great. I have tried to update our credit card for days and the finance office has not helped. Review collected by and hosted on G2.com.

I love how the sign-in system looks. It looks sleek in our lobby and it is very easy to use for visitors. Review collected by and hosted on G2.com.

I wish it was easier to incorporate contractor training and it would have more functionality for contractor management. Review collected by and hosted on G2.com.

Love the options that can be customized. Review collected by and hosted on G2.com.

Wish I could customize more. Example only put patients first name. Review collected by and hosted on G2.com.

It is easily auditable. I can download all the reports. Review collected by and hosted on G2.com.

Does not give PDF as downlaods for all the downloads. Review collected by and hosted on G2.com.

Ease of searching for contractors across all my sites and simple enough to use without having to waste contractor's time. Review collected by and hosted on G2.com.

It would be better if the rejection reasons were clearer and more concise so we could follow up with contractors without having to search our own databases for the why. Review collected by and hosted on G2.com.

Easy to setup. Able to share with multiple end users. Customizable. guest usage. Review collected by and hosted on G2.com.

None so far. Works as intended. No problems reported Review collected by and hosted on G2.com.