Sinch MessageMedia Reviews & Product Details

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform. We’ve got a wide range of features and pricing plans ready to take your conversational messaging to the next level. Try it for free. • Bulk SMS marketing campaigns • Appointment reminders • Automated notifications and alerts • Staff communication • 1-on-1 or two-way conversations • A wide range of integrations for your CRM, ERP, or social media • Web portal • API solution You can have all these, and more. Start sending business SMS today.

Seller

Sinch

Discussions

Sinch MessageMedia Community

Languages Supported

English

Product Description

MessageMedia is a messaging platform for mission-critical enterprise communications that support SMS, IP messaging, and text-to-voice and offer APIs.

Overview by

Winnie Chan

Pricing

Pricing provided by Sinch MessageMedia.

Try for free

Free Trial

1 User

Basics

Starting at $49.00

1 User

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Sinch MessageMedia Integrations

(2)

Integration information sourced from real user reviews.

Sinch MessageMedia Media

Sinch MessageMedia Demo - Powerful features, impressive reach.

Make texting customers a breeze. Message in bulk, have two-way conversations, add personalization, or track engagements.

Sinch MessageMedia Demo - One shared multichannel inbox.

Have two-way conversations, follow up on responses, and assign messages to teammates – multichannel, within one inbox.

Drive your own messaging campaigns on our SMS web portal, available 24/7.

Sinch MessageMedia Demo - Get seriously connected with easy integrations.

No more switching platforms. Add SMS to your existing software – we have 85+ third-party integrations to choose from.

Sinch MessageMedia Demo - Reach more people with automations.

Automate your processes and save time. Set up keywords that trigger replies, and use templates to quickly respond

Sinch MessageMedia Demo - Recover Abandoned Carts with SMS.

Easy, convenient, and guaranteed to grab your customers’ attention, SMS is the simplest way to increase conversion.

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Tyler Q.

Small-Business (50 or fewer emp.)

10/16/2023

"The overall and ongoing experience with Sinch MessageMedia has been Awesome for our company!"

4.5/5

What do you like best about Sinch MessageMedia?

We are really pleased with Sinch MessageMedia and glad we made the switch from Swell. Our entire company uses Sinch daily. Plus the intergration with Zoho CRM has been great! I really wanted to thank the Team over at Sinch. Epecially Grant, Justin, Francico and Jeremy for their ongoing support. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

We wanted to text enable our exsisting 800 number and it to. Note: This was a carrier issue not a Sinch issue. Also on the home page on the HUB will not load proporly. You have to keep hitting try again to get it to load. I am working with them to get that fixed. Other that those to things we were able to get everything set up and implemented. Review collected by and hosted on G2.com.

What problems is Sinch MessageMedia solving and how is that benefiting you?

Our customers have certain taxes due during the year to stay in full compliance in the transporation space. Sinch MessageMedia has made reminding our current clients when things are due which in turn as made for some happy customers and more revenue for our company.

Response times has improved significantly with my Sales reps for new customers on our websites with the Sinch Chat Box feature/HUB intergration.

Being able to reach out to new customers with a Text, Email and Phone call has captured more business for our company.

Sich MessageMediea has be a very cost effective solution for Motor Carrier HQ for all of our texting needs. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

7/1/2024

"Great support from Kevin"

2.5/5

What do you like best about Sinch MessageMedia?

Amazingly fast customer support from Kevin. He was attentive, looped in the proper channels and had the fix. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

A bit of a tedious process getting everything signed up and connectted. Review collected by and hosted on G2.com.

Rick H.

Executive Producer

Small-Business (50 or fewer emp.)

5/21/2024

"Sinch Message Media Onboarding review"

4.5/5

What do you like best about Sinch MessageMedia?

Customer service, number of features, ease of integration Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

To be determined. Its tough to say because we are new Review collected by and hosted on G2.com.

Alberto T.

Small-Business (50 or fewer emp.)

8/31/2023

"I choose MM for every domain (site) that we are launching in our company. has become my first option"

4.5/5

What do you like best about Sinch MessageMedia?

definitely, customer service has been the key to working smoothly for all these years that we have been along MessageMedia. Also our guy (Alex Pittel) is the best one , offering always solutions for every problem that comes up in our daily routine. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

They way to pull out "unsubscribe" users. It's too difficult to get how many unsubscribed people we have per day. It should be like the "deliverability reports", to get more granular data. Review collected by and hosted on G2.com.

Elesha J.

Freelancer

Mid-Market (51-1000 emp.)

1/24/2024

"Mass texting with ease"

5/5

What do you like best about Sinch MessageMedia?

I love the fact that we can send Mass text message in minutes. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

There isn't anything I like so far with Sinch. Review collected by and hosted on G2.com.

Tejasv A.

Mid-Market (51-1000 emp.)

11/21/2023

"Best Messaging vendor"

5/5

What do you like best about Sinch MessageMedia?

When we were looking out for a Message Vendor in NZ area, we came across a few but Message Media was the one who communicated very professionally and handled everything very efficiently. There was pure ease of use and easy to implement and integrate.

Customer support is very active and they provide a lot of features. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

They should expand in their reach in areas they are not covering yet because we wan to use the same Message vendor in all our locations. Review collected by and hosted on G2.com.

Michele B.

Small-Business (50 or fewer emp.)

11/28/2023

"This program has allowed me to maximize my audience while minimizing the time spent."

5/5

What do you like best about Sinch MessageMedia?

I can generate different messages for different locations as well as personalize them. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

I actually haven't found anything that I didn't find helpful. I love that the program is super easy to use and understand. Review collected by and hosted on G2.com.

Belinda D.

Small-Business (50 or fewer emp.)

11/21/2023

"A simple way to communicate!"

4.5/5

What do you like best about Sinch MessageMedia?

Sinch MessageMedia is easy to use. You can send group messages or a single message in no time at all. This has been a great addition to our business to update the way we can communicate. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

There is nothing that we dislike about MessageMedia. Review collected by and hosted on G2.com.

sade t.

Mid-Market (51-1000 emp.)

1/22/2024

"friendly"

5/5

What do you like best about Sinch MessageMedia?

Very easy to use platform and easily to connect with an agent if i need help or have qustions Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

Nothing so far, we just started using today Review collected by and hosted on G2.com.

Varuna T.

Small-Business (50 or fewer emp.)

3/26/2024

"New sign up"

3.5/5

What do you like best about Sinch MessageMedia?

Easy of use, the UI, two way texting. customer support was east to reach and the integration with Pulse is key Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

Sometimes we cannot access message history easily Review collected by and hosted on G2.com.