I like the ease of use. A lot of products with less features are actually better in the sense that it gives you less choice but a more direct path into what you are designing. Although it is simple, you still get the important functions like queues, end points, start points and activities. With it, I was able to model a queueing system and be able to determine how many front desk people are needed to be able to serve around a thousand people a day, with a 4 person limit in the queue ,at a 2min avg service rate with a triangular distribution, etc etc. You're also able to see all the KPIs at the end of the simulation and you can run it so many times to get an accurate number, or see what process is consistently going wrong.

This is really powerful software, I thoroughly enjoyed using it. Review collected by and hosted on G2.com.

Not much to dislike, the graphics look a little old for a new software but that's if I am actually looking for something to complain about. I really like the software. One thing I can say though, is that it takes quite a bit of learning to make it useful for your own needs. Review collected by and hosted on G2.com.