The workflow system stores all the info for jobs etc - the brains of the business Review collected by and hosted on G2.com.
Mobile app drains the battery on devices Review collected by and hosted on G2.com.
Location tracking for technicians in the field Review collected by and hosted on G2.com.
Simpro has its ups and downs, but my only real complaint is the feature restrictions in the US. Review collected by and hosted on G2.com.
It keeps everything in one place, from field operations all the way to payments Review collected by and hosted on G2.com.
Not much I dislike. Since I am in the US there are somethings that aren't available yet Review collected by and hosted on G2.com.
Simple to use. The use of AI and the digital forms integration Review collected by and hosted on G2.com.
I'm still learning but at the moment everything I use has been great Review collected by and hosted on G2.com.
I really like the user interface of Simpro, which is really good. Their new AI function called Lightning has proven to be really useful. Review collected by and hosted on G2.com.
It doesn't really have a customer relations management function, so we've had to buy a separate CRM because it's not designed or used for that. Review collected by and hosted on G2.com.
Easy to use especially now that we have the Lighting Feature Review collected by and hosted on G2.com.
Can be slow at times - but that may be our internet Review collected by and hosted on G2.com.
It did a lot of things good enough but our use case struggled to utilize it in a way that made sense. We needed more administrative functions that simpro was not able to perform regarding scheduling and time keeping. The reporting was very useful once setup properly. Review collected by and hosted on G2.com.
The ui stayed the same during the time we used the software, once you understand it and train others to understand it, it can be as efficient as possible. Review collected by and hosted on G2.com.
Hello,
Thank you for sharing your feedback on Simpro. We're pleased to hear that you appreciate having a single platform to meet your organizational needs, replacing the reliance on multiple Excel and Word documents.
Your positive comments about our ongoing updates and our commitment to listening to user feedback are greatly appreciated. We are indeed dedicated to continually enhancing our platform based on user input.
We also acknowledge your concerns regarding the UI and user experience. We are actively working to improve the UI and make the user experience more intuitive. In fact, we have recently invested in advanced tools to analyze user interactions and identify areas within Simpro where we can streamline the user experience, reducing the number of steps and improving the overall design.
It's great to know that Simpro is helping you consolidate your information into a single hub, streamlining your operations and enhancing efficiency. If you have any more feedback or suggestions, please feel free to reach out. Your input helps us make Simpro an even better tool for your business.
Best regards,
Simpro
It is a full operational dashboard for our business, Everything in one place. Review collected by and hosted on G2.com.
There are a few extra steps to most daily tasks. a learning curve. But in the end, it does what we need plus more. The extra steps all make sense in the end. Review collected by and hosted on G2.com.
I find Simpro incredibly easy to use with its user-friendly interface, which lowers the barrier for our less tech-savvy employees but still offers a rich feature set for those wanting to explore deeper. The customer support is quick to respond and their solutions are always comprehensive. I also like how Simpro is customizable, allowing us to tailor aspects of the program to align with our existing workflows. Additionally, I appreciate how new features are implemented effectively, enhancing our use of the software. Review collected by and hosted on G2.com.
The biggest issue with Simpro for us is that we didn't implement it sooner, and the onboarding process was difficult as our previous software did not allow for the proper migration of essential data. Review collected by and hosted on G2.com.
Helped us streamline our processes from quoting to invoicing. Review collected by and hosted on G2.com.
The mobile app is hard work and never seems to work as expected. This causes us massive problems with engineers on the road and gives un unreliable data. Review collected by and hosted on G2.com.