Kellie W.
KW
Kellie W.
Senior Human Resources Operations Manager
Mid-Market (51-1000 emp.)
"Effective Solution for Compensation Process"
5/5
What do you like best about SimplyMerit?

Coming from a traditional spreadsheet to manage our year-end process, SimplyMerit made the transition to a tool easy and effective. The overall design has a similar look and feel that we were used to with an excel spreadsheet and allowed us to customize for our organization. The tool is simple enough that everyone at different levels can easily allocate merit and bonus dollars while keeping a pulse on their entire organization/team. Beyond the capabilities of the tool, the overall service we receive from the SimplyMerit team is great! They are timely, and truly have the customer at the heart of everything they do. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

One challenge we have is that the tool does not configure with our current HRIS, Paylocity. This results in additional work for the HR team to export and import the information. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Hi Kellie,

Thank you for taking the time to write a review for us. We love hearing from you and the SimplyMerit community. We could not be happier that we have streamlined your process! Your 5 Star review means so much to us...thank you!

We are looking into integration to Paylocity, due to your feedback, thank you!

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Simple and Effective"
5/5
What do you like best about SimplyMerit?

The user interface is very easy to use for managers and requires very little training on behalf of those administering the system. The administration portion of the system behind the scenes allows for a lot of self-service, which is very nice to be reactive to changes and manager requests versus needing to rely on system administrators to make minor changes. Being able to batch upload data, from all fields to just a few is extremely slick and there are fantastic controls to not allow any fields to be uploaded from the template if even one field has issues. This limits the need to fix issues one-by-one iteratively. If you want to get out of Excel and provide your employees with a simple interface for planning annual increases and other compensation rewards, look no further! Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

Some of the system steps required quite a bit of assistance from the company's system experts, such as the notification letters, but they are extremely responsive making this not much of a negative. The system's manager interface can be a bit cumbersome with losing the headers if they have more than 20 direct reports, but should managers really have that many direct reports? I wish there was an option to not allow managers to spend beyond their budget controlled by the system, but this is ultimately able to be managed by training on the budget process. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Thank you for the 5 Stars!!!

We are so happy you do not need to rely on error-prone spreadsheets anymore.

Your feedback is invaluable to us, it is how we enhance our system. As part of your subscription, we customize your comp statements for you. Please contact us to help. I have shared your comments with our development team.

Thank you again for the great feedback!

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Simple to implement and use - Our managers LOVE SimplyMerit"
5/5
What do you like best about SimplyMerit?

- minimalist UX/UI; in other words: very user-friendly, easy to navigate, neutral colors so it's easy to review data; when things are flagged or if a budget is over the alloted amount, it is shown as red text which is easy to see against the neutral color palate

- information is shown in easy to understand columns and rows, breakdown of calculations are shown and easy to understand

- manager friendly! easy to train non-HR personnel on how to use. Literally took about 30 minutes to train everyone; with any new platform implementation, we expect to get dozens of questions from managers. But the system is designed so well that we got only a handful of questions from managers

- customer support: superb! shoutout to Neil Morgan and Austin Keller. They really gave us white-glove service that continued even AFTER the contract was signed. (shocking, right?). After implementation, if we had any questions, they were quick to respond and always happy to hop onto a video call.

- customizable based on how our company operates

- generates letters to employees with smart fields that can be customized on the template; there is also an option to send those letters directly to employees through the system

- lighting fast to implement! did it within two weeks! this is outstanding compared to other platforms I used in the past. It would take multiple months to implement on top of COUNTLESS meetings between us and the Account Manager

- option for managers to add comments Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

- while compensation letters can be generated and sent to employees directly through SimplyMerit, there is no "signature" feature. Would love to see some kind of integration with Docusign or Adobe Sign in the future Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Hi!

We appreciate you being our #1 fan and giving us a 5 Star review!

We love that you have been so through in your review and that your managers LOVE SimplyMerit. Our developers and support teams are giving you a virtual high-five.

While we provide a customized comp statement, we see the need for either a DocuSign or Adobe and have added it to our roadmap, so thank you for the suggestion.

Thank you for your awesome rating and review!

Verified User in Real Estate
ER
Verified User in Real Estate
Enterprise (> 1000 emp.)
"SimplyMerit a simple solution to a complex problem"
5/5
What do you like best about SimplyMerit?

SimplyMerit was utilized for our merit process this year. The system is easy to use and accomodating to various modes of compensation (merit, bonus, stock, etc.). The ability for managers to go in and make their recommendations and the ability to have real-time data is awesome, especially if you have had to use a spreadsheet to manage a merit process. Our managers made many comments on how easy the system was to use and how intuitive it was. I also received very positive comments on how smoothly and seamless the process was compared to other years. The analytics and reporting is very robust. We were able to provide compensation letters to our employees very easily and the presentation was excellent. We have a very complex merit process and the staff at SimplyMerit were amazing. We had a lot of asks, needed a lot of hand holding, and had many last minute changes. We were always met with a smile and an answer to our needs. The customer service was fantastic. I would highly recommend SimplyMerit if you are looking for a stand alone system to facilitate your year end merit and bonus process. You will not be disappointed and it is worth the spend which is very reasonable for the service provided. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

Would have liked to have a freeze pane feature so that when you scroll right you could still see the employee name. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Hi!

Thank you for the review and the 5 Star rating! We are ecstatic that you were able to replace those all-consuming spreadsheets and use SimplyMerit. We pride ourselves on making the complicated processes of merit, bonus and equity into an easy, secure and error-free event.

The freeze pane feature is on the roadmap and will be released very soon!

Thank you so much for the review.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Terrific Support on Short Notice"
4.5/5
What do you like best about SimplyMerit?

SimplyMerit was extremely easy to set up. We did not use the direct link from our HRIS to SimplyMerit and instead imported a report, but the process was almost too easy and their how-to guides walk you through the fields needed. Once imported, you can start setting up the system right away.

SimplyMerit has some of the best customer support I have ever received from a vendor. They consistently give proactive feedback and suggestions, respond immediately to any errors or questions, and go the extra mile in every regard to make sure you and your pay planners have the best possible experience.

The compensation/bonus statements came out great and we got lots of compliments from employees and leadership. No errors at all as the information is pulled directly from the software. Tens of hours of time saved! Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

There was a limited amount of custom fields, it would have been nice to have a few extra when setting up the merit/bonus statements.

The system can be a bit tricky to navigate for pay planners who have multiple reporting lines, but SimplyMerit does have "Help" videos and guides that come up addressing this. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Hello!

Our team was so happy to hear from you, they truly appreciated your glowing customer support remarks, thank you!!

Like you, our customers love the customized comp statements that we provide as part of SimplyMerit.

Good news-- we are expanding the custom fields as an enhancement; feedback is always appreciated as it helps us with our product roadmap. We will review the navigation in SimplyMerit as we continuously look to improve.

Thank you for taking the time to review SimplyMerit!

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Great user friendly application for merit"
5/5
What do you like best about SimplyMerit?

The flexability that the application allows. The initial set-up was extremely easy and manager liked how simple it was to use on their end. Even though the system wasn't able to complete work with our bonus plan as structured SimplyMerit helped with a way to get it done. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

At times having to upload all data and or updates can be time consuming. Everything in the system however works as advertised. There are little improvements I would like to see around notifications and approvals. Also the ability to make some corrections without having to upload a file. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

We are thrilled with your review and thank you so much for taking the time to write! We aim to please, super happy that your managers loved SimplyMerit and that the setup was easy. I have taken note of your upload information and will review it with our developers.

Thank you so much!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Product is easy to use and customer service is fantastic!"
5/5
What do you like best about SimplyMerit?

Loved that it was a live system allowing multiple users at the same time. This allowed us to move away from managing spreadsheets and keeping version control. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

No at-a-glance dashboard to show how much was spent on merit, promotion, and adjustments. We exported the data and created a dashboard. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

So happy that you gave us a 5 Star review!

We are jumping for joy. We are happy that you saved numerous hours managing your cycles using SimplyMerit.

Thank you for your suggestions, I have submitted them to our development team.

Mehwish R.
MR
Mehwish R.
Head of People Ops
Mid-Market (51-1000 emp.)
"Great Tool!"
5/5
What do you like best about SimplyMerit?

*Great interface to use

*Customer support is awesome

*Can have multiple complex bonus plans

*Very customizable! We can change the names of some fields to make them our own

*Easy to use for managers Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

The only thing I can think of is that we are unable to create the letters on our own. But customer support is very fast with producing the letter templates. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Thank you sooooo much for the wonderful review!

Helping companies move away from error-prone spreadsheets to make merit, bonus, and equity cycles a breeze is what we live for!!

Verified User in Media Production
AM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Easy to use, intuitive and quick roll out"
4.5/5
What do you like best about SimplyMerit?

We were able to upload all necessary data such as prior compensation history and compensation bands, which allowed managers to make informed decisions for their team. The support we received was responsive and we were able to provide comprehensive training prior to inviting managers. Overall the team found SimpleMerit to be a helpful tool and relatively intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

Equity, bonus, and salary are all split out on different tabs, so some managers needed additional coaching to ensure they completed all three sections. We wished there was some additional flexibility around locking certain cells, for example, we loaded in market adjustments that we did not want managers to be able to edit, but we could not lock the field. It was relatively simple to cross-check throughout the cycle but I think having the ability to control what fields can be edited and what fields are locked (market adjustments, performance ratings, etc.) would be a nice to have feature. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Thank you for the review, we appreciate the time you spent. Our support team is loving the kudos.

The good news is that we are already working on locking cells as an enhancement! Stay tuned.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great flexibility and customer support"
4.5/5
What do you like best about SimplyMerit?

The customer support and responsiveness has been really great.

In terms of user interface it is very intuitive and easy for our managers to use and a huge step up from a spreadsheet-based process.

We always get our questions answered very quickly, even if the answer is "we can't add that functionality at this time". I've used other platforms where they either overpromise on functionality / customization or give unclear timeframes as to when things can be changed / added. This can make planning and designing a compensation process extra difficult given the training/communication aspects to managers of using a tool.

With SimplyMerit, I find they can often accommodate customization requests and if they can't, they are clear about it. Review collected by and hosted on G2.com.

What do you dislike about SimplyMerit?

The tool is still mostly geared toward merit. For a company that fully utilizes bonus and equity planning cycles, those functionalities are not as fleshed out as the merit portion is.

Very minor items like not being able to lock the scrolling when you have many fields in the planning panel was an issue for some managers. Review collected by and hosted on G2.com.

Response from Jayna Smith of SimplyMerit

Hello!

Thank you for your review and rating. We're so happy to hear you are having a great experience working with our team. We are proud to help you with your goal of managers taking ownership of the merit planning process.

Greatly reducing the manual labor and shifting to more strategic initiatives is what SimplyMerit is about.

Would you mind talking with us more about your bonus and equity planning cycles so we can understand the issues we have not been able to solve? We at SimplyMerit want to make sure you have the very best experience.

Thank you in advance for your input and wonderful review!