# Zeffy Reviews **Vendor:** Zeffy **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.9/5.0 **Total Reviews:** 940 ## About Zeffy Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. ## Zeffy Pros & Cons **What users like:** - Users commend the **ease of use** of Zeffy, facilitating quick form creation and integration into websites. (441 reviews) - Users find Zeffy's **easy setup** invaluable, facilitating quick campaigns and efficient management for nonprofit needs. (270 reviews) - Users love Zeffy's **no fees** policy, enabling greater financial benefits for non-profits and simplifying ticket sales management. (268 reviews) - Users love the **easy setup** of Zeffy, allowing quick campaign creation and seamless organization for nonprofits. (250 reviews) - Users value the **free fundraising platform** Zeffy offers, enhancing their ability to gather donations easily and efficiently. (226 reviews) - Users love Zeffy for its **0% fees** , making it an excellent and user-friendly choice for nonprofits. (216 reviews) - Donations Management (181 reviews) - Affordable (179 reviews) - Fundraising Efficiency (149 reviews) - Quick Setup (119 reviews) **What users dislike:** - Users find the **complicated donation management** process frustrating, often needing extra steps to avoid unwanted contributions. (60 reviews) - Users find the **missing features** in Zeffy limiting, specifically regarding item types and donation options. (60 reviews) - Users face **limitations in integration and customization** with Zeffy, affecting design and campaign complexity. (53 reviews) - Users experience **payment issues** with Zeffy, including delays and limited payout frequency options, impacting their satisfaction. (44 reviews) - Users find the **limited customization options** of Zeffy restrictive for advanced workflows and branding needs. (42 reviews) - Users express concerns about **donation visibility** , finding it challenging to reconcile and feeling pressured by the platform's fees. (39 reviews) - Difficult Customization (38 reviews) - Tipping Confusion (37 reviews) - Limited Features (36 reviews) - Email Functionality (33 reviews) ## Zeffy Reviews ### 1. Zeffy’s Responsive Support and a Company That’s Always Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Zeffy?** Zeffy in general is very responsive to both tech support and tech requests. They seem to be a company that is truly trying to become better. **What do you dislike about Zeffy?** Platform is still not fully featured. Some things that come to mind. No support for married donors with different last names, no support for donors that are married but share the same last name, no support for email campaigns that allow for importing HTML from Canva or MJML, Ticketing system for events is functional but bare bones, PDF tickets sent in confirmation emails are not stored until event date. (i.e., donors who signed up for events early were not able to see tickets linked in their emails on the day of the event because their file holding time is too short.) **What problems is Zeffy solving and how is that benefiting you?** We use Zeffy for concert ticketing and donor management. **Official Response from Hubert Fanneau:** > Thank you Kyle! Zeffy is an all inclusive fundraising platform with 0% platform fees, and the kind of detailed product feedback you shared here is genuinely the input that shapes where we build next. The responsiveness of the support team is something we take seriously, and the product team ships updates continuously with community feedback going directly into roadmap prioritization. On the feature requests: household donor management for couples and HTML email imports are both useful items for our roadmap. On the ticket file storage issue, where PDF attachments in confirmation emails expire before the event date, that is worth flagging directly to the support team so they can look into what happened. Two more Zeffy tools worth knowing: Zeffy Auctions work well alongside event ticketing, with live bidding from their phones and automatic payment collection from winning bidders. And peer to peer fundraising lets donors create their own fundraising pages on behalf of your organization, a strong channel for expanding beyond your direct list. Glad Zeffy is working for you and your organization. ### 2. Fee-Free Donations Made Easy for Nonprofits with Zeffy **Rating:** 5.0/5.0 stars **Reviewed by:** Ernie H. | Founder - Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Zeffy?** Zeffy is a fantastic donation site for nonprofits, large or small. The best part is that they do not deduct ANY fees, even zero credit card fees. They have both iOS and Android versions of their one-tap payment for onsite donations. They allow for donations, ticketing, auctions, memberships,and a lot more. Every feature we use has been easy to set up. I tell every nonprofit I work with about Zeffy, it is great! **What do you dislike about Zeffy?** My only thing is a feature request, and that would be a way to include donor info in deposits. This would make it easier to track which donations are in each bulk deposit. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has already saved us hundreds of dollars in fees, and for a small nonprofit, this allows us to offer free glider rides to several people with disabilities. **Official Response from Hubert Fanneau:** > Thank you Ernie! Zeffy is a zero fee fundraising platform built for nonprofits, and the fact that this covers credit card processing as well is exactly the kind of full commitment that lets every dollar go directly to the cause. Having donations, ticketing, auctions, and memberships in one platform with zero fees is something we built intentionally so nonprofits are not piecing together multiple tools. Zeffy's built-in donor management and CRM also track giving history across all campaign types in the same dashboard. On the deposit reconciliation request: your complete transaction history including donor-level detail is available as a CSV export from the dashboard, and Zeffy's QuickBooks Online integration, launched in April 2026, syncs that data automatically into your accounting workflow. Our product team ships improvements continuously and all feedback goes directly into the roadmap. Two more Zeffy tools worth exploring: the email and newsletter builder lets you send broadcast campaigns to your donor list directly from the platform, with open rate and click tracking included. And peer to peer fundraising lets supporters create their own fundraising pages on your behalf, a strong way to extend your reach beyond your existing base. Glad Zeffy is working for you and your organization. ### 3. A huge improvement over our previous donation platform, all for the amazingly low price of $0! **Rating:** 5.0/5.0 stars **Reviewed by:** Bojan R. | Program director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zeffy?** Our biggest draw when adopting Zeffy was the lack of fees, but we quickly found the intuitive interface to be a huge added bonus. The ease of creating new campaigns was a huge improvement over the previous program we had used, despite its significant monthly cost. **What do you dislike about Zeffy?** At first we couldn't find a way to have funds from different campaigns deposited in different accounts, but then we discovered how to set that up, so at the moment there is nothing we dislike about Zeffy. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is helping us direct all of our donations towards our work instead of towards expensive donation processing programs. It helps us clearly communicate our message and goals, and makes it easy to donate, without requiring creating accounts or other complicated processes for donors. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is a fee-free fundraising and donor management platform, and it's great to hear that the intuitive interface and easy campaign creation turned out to be just as valuable as the fee savings for your team. The savings from eliminating monthly subscription costs and processing fees can be significant for organizations running multiple campaigns, and every dollar that previously went to platform costs now goes directly to your cause. And glad you found the multiple bank account feature. For anyone reading: you can route payouts from different campaigns to different bank accounts, all from the same Zeffy dashboard, with automatic weekly payouts to each. If you haven't explored Zeffy's Auction feature yet, it lets supporters bid in real time on donated items from any device, with automatic payment collection from winners and no bidder account required. Zeffy also has Donor Mail, which lets you send personalized printed letters and fundraising appeals directly from the dashboard, with printing and mailing handled for you. Glad Zeffy is working for your organization. ### 4. Fundraising Success Amplified! **Rating:** 5.0/5.0 stars **Reviewed by:** Rick G. | Development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Zeffy?** Zeffy has been a blessing, and honestly one of the best things to come along in a long time for both of our foundations in the US and Canada. When someone asks me why our fundraising campaigns are successful, I tell them I focus on thanking the donor as quickly as possible, keeping it personal, and avoiding any fees that take away from our success. Zeffy is the answer for us. **What do you dislike about Zeffy?** Many donors seem to confuse the processing fee as something required, or as a kind of tax on their donation. I’d also like to see Zeffy integrate with our Birdease platform for our golf outing, since that would make things easier for us. **What problems is Zeffy solving and how is that benefiting you?** We’re raising more money, and our foundation no longer has to pay credit card processing fees. Zeffy has saved us thousands of dollars! **Official Response from Hubert Fanneau:** > Thank you, Rick! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and hearing that it has been meaningful for both your US and Canadian foundations is wonderful. The approach you described, thanking donors quickly and personally, is something Zeffy is built to support. Automated tax receipts sent immediately after each gift, combined with real-time donor data, make it easy to follow up with the personal touch you prioritize. On the tip: thank you for this insight. Donors see the optional tip line before confirming payment and can set it to zero. It is completely separate from their donation and has no effect on the tax receipt they receive for their charitable gift. Beyond the dedicated section we include, a note in your form description in your own words is one of the easiest ways to set that context for donors upfront. Two features worth exploring: Zeffy's Raffles tool lets you run digital draws across your campaigns and keep 100% of ticket sales. An Online Store through Zeffy lets you sell branded items or event merchandise with no fees on any sale. Really glad Zeffy is working for your organization. ### 5. Our organization is so grateful for Zeffy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services **Reviewed Date:** March 29, 2026 **What do you like best about Zeffy?** The amount of money we save on fees by using Zeffy is truly amazing. We were paying so much for credit card fees and subscriptions to services before Zeffy. Now we can fully use every penny for our very important mission, vision and purpose. **What do you dislike about Zeffy?** Right now, the only thing I can think of is the addition of texting would be incredibly helpful. **What problems is Zeffy solving and how is that benefiting you?** We are able to handle our community garden memberships & have all monthly fees auto paid. We can have the vendors at our farmers market pay for their booth rental through a link. We send out fundraising emails & accept donations. We can sell tickets to the events we host & check people in as they arrive. We can host raffles & raise money for our organization. The user interface is great & everyone on our team finds it easy to use and so helpful. **Official Response from Hubert Fanneau:** > Thank you for sharing this! Zeffy is a 100% free fundraising platform for nonprofits with 0% platform fees, and what you described, from community garden memberships with automatic monthly renewal to vendor payments, ticketing, raffles, and donation forms, is Zeffy running at full capacity for an environmental mission. Every penny going toward your mission instead of credit card fees and platform subscriptions is exactly the outcome Zeffy is built to deliver. One thing worth knowing: Zeffy has an Organization Page that brings all your active campaigns into a single shareable link, which can simplify how you share your programs with the broader community. On texting: SMS campaigns are not yet available in Zeffy. It is one of the more requested features and our product team tracks it actively. Zeffy's peer to peer fundraising tools could be a strong next layer for your community. Supporters and volunteers can create their own fundraising pages on behalf of your organization, which works well with environmentally engaged communities. Zeffy's donor management CRM also lets you tag and segment the different supporter groups across memberships, donations, and events over time. Glad Zeffy is working for your organization. ### 6. Fantastic Option for Non-Profits! **Rating:** 5.0/5.0 stars **Reviewed by:** Downtown C. **Reviewed Date:** May 11, 2026 **What do you like best about Zeffy?** I love how simple the app is to use for volunteers at our little league concession stand! Also love that it's free for us to use! **What do you dislike about Zeffy?** I wish I could put items in our online store for less than $1. We have had to get creative in how to sell small items (like bubblegum or airheads) at our concession stand. I wish you could also automatically sort items in online store into alphabetical order rather than having to go in and manually arrange them. **What problems is Zeffy solving and how is that benefiting you?** Our non-profit little league paid over $500 in credit card fees the month before we started using Zeffy full time. I am so glad to take this expense away from the league so that we can put more towards our youth! **Official Response from Hubert Fanneau:** > Thank you! Zeffy is a 100% free fundraising platform built for nonprofits, with zero platform fees and zero transaction fees, so your little league keeps every dollar from the concession stand. Having volunteers up and running with no technical setup is exactly what Zeffy's online store is built for. It also accepts Apple Pay and Google Pay automatically, so checkout stays fast even during a busy game night. On the $1 minimum and alphabetical sorting: genuinely useful feedback. Our product team ships improvements weekly and all feedback goes directly into building the roadmap. Two tools worth knowing about if you haven't explored them yet. Zeffy's Tap to Pay lets any volunteer accept a card payment from a smartphone at the stand, no card reader or terminal needed. And when your league runs events or tournaments, Zeffy's ticketing handles multiple ticket types, QR code entry, and automated tax receipts all in one place. Glad Zeffy is working for you and your organization. ### 7. Intuitive Platform, Essential for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Angie F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Zeffy?** I love that Zeffy is such an intuitive platform to use. It's awesome how once you build one campaign, it's easy to set up the next one without having to recreate the wheel every time. I really appreciate that it's easy for our users too, making things very helpful for us. Zeffy also makes it simple for us to collect money, and the initial setup was easy. We made the switch from Membership Works and it's been amazing for our membership database and payments. I’m excited to use Zeffy to grow our membership and revenue without breaking the bank. **What do you dislike about Zeffy?** The tip feature is challenging for some of the people in our group. And we also have some people who are a little bit nervous about putting their money information on the Internet. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to manage memberships, sell event tickets, and collect donations, making it convenient for supporters to contribute. **Official Response from Hubert Fanneau:** > Thank you Angie! Zeffy is a 100% free nonprofit fundraising platform, and the combination of memberships, event ticketing, and donation collection all in one place at zero cost is exactly what Zeffy is designed to deliver for executive directors managing multiple revenue streams. The campaign reuse and the membership database switch you described are two things the product team focuses on. Once the first campaign is built, the structure carries over so your team is not starting from scratch each time, and the membership tools are designed to make transitions from other platforms like Membership Works straightforward. On the tip screen: donors can always select $0, which keeps their contribution exactly at the amount they chose with no addition. For members who are hesitant about online payments, Zeffy's payment processing is powered by Stripe, one of the most widely used PCI compliant processors available. That context is worth sharing with your group as a reassurance. Zeffy's peer to peer fundraising tools let your existing members create their own fundraising pages on behalf of your organization, which is one of the most effective ways to grow membership reach through personal networks. Zeffy's built in newsletter and email tools also let you send broadcast emails to your full contact list directly from the platform, including membership renewal reminders and campaign announcements. Glad Zeffy is working for Angie and your organization. ### 8. A Lifesaver for Nonprofits with Stellar Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** The Carter Foundation C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Zeffy?** I find Zeffy incredibly useful for our non-profit organization, The Carter Foundation. It's been instrumental in promoting our first fundraising event and starting a campaign for our first family in need. I love that it's easy to use, with customizable templates that are simple to tailor and share with the public. The support team is quick to address my concerns, which is great since we're still new. A major highlight is that it's free, which is amazing for our budget. I also enjoy being able to use our own logos and designs, so we can share our mission without generic graphics. Unlike other platforms, Zeffy is streamlined and easy to navigate, making it unique and valuable to us. The initial setup was super simple, and everything just fell into place, which was fantastic for getting our foundation started. **What do you dislike about Zeffy?** My only current issue is regarding the generated tax receipts for event tickets. I'm unsure how that works for multiple purchases, but I have submitted a ticket with Zeffy and fully expect them to iron out the details and get me on track in no time! **What problems is Zeffy solving and how is that benefiting you?** Zeffy makes fundraising easy for us by enabling online donations and social media sharing without costs. It's free and simple to use, streamlining our promotion efforts and supporting our foundation's mission. **Official Response from Hubert Fanneau:** > Thank you! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, so everything you described, customizable forms, campaign management, real-time support, and branded fundraising pages, is all free for The Carter Foundation. Nonprofits using Zeffy keep 100% of what they raise. On tax receipts for event ticket purchases: Zeffy handles this automatically. When someone buys a ticket, the receipt is split to reflect the portion eligible for tax purposes, since the full ticket price is not always fully deductible. Your support request will cover the specifics for your setup and the team will have you sorted quickly. Two things worth exploring as your foundation grows: Zeffy's donor management tools give you a full contact record for every supporter who gives or buys a ticket, including giving history, notes, and tags, all in one place at no cost. And Zeffy's newsletter and email tools let you send updates, thank-yous, and fundraising appeals directly to your supporter list from your dashboard, with open rate tracking included. Glad Zeffy is working for The Carter Foundation. ### 9. Zeffy Is a Game-Changer for Fundraising, Donations, and Events **Rating:** 5.0/5.0 stars **Reviewed by:** Shadley S. | Director of Business Development and Donor Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Zeffy?** Zeffy has been such a blessing to our organization! It is like a fundraiser, donation and event platform all in one! For every dollar Zeffy covers in processing fees is like a dollar raised to help our non-profit! This platform could become a real gamechanger for us! **What do you dislike about Zeffy?** Nothing that is not helpful as all of our questions have been answered promptly each and every time. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has been able to give us options to help us with several things we do each year. Using the templates to easily create a campaign is so cool! We love that there are options to choose from depending on the type of fundraiser event or donations we are wanting to promote. Our annual raffle is one of those that we will get to put Zeffy to the test on later this summer. With the ability to send thousands of emails and sell thousands of raffle tickets through the platform with zero credit cards fees is going to be amazing! **Official Response from Hubert Fanneau:** > Thank you Shadley! Zeffy is a 100% free fundraising platform for nonprofits that brings donation forms, event ticketing, and peer to peer fundraising together in one dashboard, with 0% platform fees so every dollar raised stays with your mission. The fact that Zeffy covers processing fees is exactly what makes the platform a force multiplier for smaller organizations. Every campaign you run, whether it is a gala, an annual fund drive, or a membership push, runs on the same tools with the same zero fee model. Automatic tax receipts and donor management are included at no extra cost as well. Two other Zeffy tools that might fit your work: Zeffy Raffles lets you run 50/50 raffles or prize-based draws directly from the platform, a great addition to any event you are already ticketing. And Donor Mail lets you send personalized thank-you letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you. Glad Zeffy is working for you and your organization. ### 10. Effortless Campaign Creation with Stellar Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Liz C. | Founder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Zeffy?** I like that Zeffy makes the process of creating fundraising campaigns easy by knowing what should go on a fundraising form. Zeffy is easy to use and customizable without being overwhelming, which allows me to create different peer-to-peer fundraisers for different campaigns. I also appreciate the customizability, like the ability to show the impact of a dollar amount, making it clear for donors to see what their donations achieve. It's great that Zeffy is free for nonprofits, which helps us use our budget wisely and reduces overhead. The initial setup was very easy, allowing us to import contacts and set up pages easily. **What do you dislike about Zeffy?** It might be nice to be able to see insights on each page's views versus conversions so we can optimize our conversion rate for each campaign. **What problems is Zeffy solving and how is that benefiting you?** Zeffy makes fundraising campaign creation easy, especially by guiding what goes on a fundraising form. It's customizable without being overwhelming, allowing easy creation of different peer-to-peer fundraisers. Its free use for nonprofits helps reduce overhead, and the customizability allows donors to see the impact of their donations. **Official Response from Hubert Fanneau:** > Thank you Liz! Zeffy is a zero-fee fundraising platform built for nonprofits, and the peer to peer module is one of the areas the team has invested the most in to keep it customizable and campaign ready. The impact display you mentioned, letting donors see exactly what their gift achieves, is a core part of how Zeffy donation forms are built. Combined with the zero overhead model, it means every dollar raised goes further toward the mission. The view to conversion insight you described is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. Two tools you may not have explored yet: Zeffy's Donor Mail lets you send personalized thank you letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you, which pairs well with the campaigns you are already running. Zeffy also has an auction module where supporters can bid in real time without creating an account, which works well as a live fundraising layer on top of an event. Glad Zeffy is working for your organization. ### 11. Recommend for All Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Accounts P. **Reviewed Date:** May 19, 2026 **What do you like best about Zeffy?** Easy to use is number one! The donors have no problem using the site with links and QR codes. The admin team can set up campaigns in minutes using the AI features. The more you use it the wording customizes to how you would want it to read for your non-profit business. **What do you dislike about Zeffy?** Not much. I guess the only thing is the bank deposits read Zeffy. I would like them to read Zeffy plus the specific campaign. It would help out accounting. **What problems is Zeffy solving and how is that benefiting you?** We are a small non-profit school, so every penny counts here! It saves us money. The use of electronic payments is beneficial by saving us time, no running to the bank after every fundraiser. **Official Response from Hubert Fanneau:** > Thank you! The AI-assisted campaign setup and QR code experience you described are exactly what Zeffy is built for. Zeffy is a 100% free fundraising platform for nonprofits, and the way the platform adapts its wording to match how each organization communicates is something teams come to rely on across every campaign. Knowing your donors are having a smooth experience with links and QR codes, and that your admin team can launch campaigns in minutes, is the best kind of outcome for a nonprofit that needs to move fast. On the bank deposit description: that is genuinely helpful feedback, and our product team ships improvements weekly with all feedback going directly into the roadmap. Two Zeffy tools worth exploring alongside your campaigns. Zeffy's peer-to-peer fundraising lets your supporters create their own fundraising pages on behalf of your organization, which extends the reach of existing campaigns without extra admin work. Zeffy's raffle feature lets you run prize-tier fundraising directly on the platform, with no physical ticket handling required. Really glad Zeffy is working for your organization. ### 12. Zeffy: A Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Artistic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Zeffy?** There are many aspects of Zeffy that our organization loves. First and foremost is the no-fee structure. This is extremely important for us as all the money we save from credit card processing fees and ticketing fees goes directly back into our patron-facing programs. The money we save each year goes to compensate our artists. **What do you dislike about Zeffy?** We are an organization that produces live theatre, necessitating on-site purchasing of event tickets. We wish Zeffy had an option to purchase these tickets on-site with a CC. Currently, the only on-site methods are tap-to-pay (phone app) and cash. **What problems is Zeffy solving and how is that benefiting you?** Zeffy helps us find ways to make the most of our dollars. Their platform allows us to redirect money to a more suitable place; toward our programs. More money going directly into our programs means more people served. **Official Response from Hubert Fanneau:** > Thank you John! Zeffy is a 100% free fundraising platform for nonprofits, and it is wonderful to hear that the zero-fee model is translating directly into more support for your artists and patron-facing programs. Every ticket sale and donation through Zeffy comes with zero platform fees and zero transaction fees, so the full purchase price goes to your organization, including all the on-site Tap to Pay transactions your team is already running. On the traditional card reader option for on-site sales, that is valuable product feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. If your organization has regular theatre patrons who attend season after season, Zeffy's membership tools let you manage subscriptions and renewals with automated receipts, all at 0% fee. Zeffy also includes a built-in auction module for silent and live auctions, which pairs well with galas or benefit events your organization may run. Glad Zeffy is working for you and your organization. ### 13. Zeffy Makes Multichannel Fundraising Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald A. | Vice Chairman of PRISM Board of Directors, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Zeffy?** As a non-profit leveraging multiple channels to fundraise, Zeffy makes it easy to create ways for the public to support us from selling tickets to our performances to a store form for a merchandise campaign. it has been very easy to use and it has saved us thousands in fees. **What do you dislike about Zeffy?** Zeffy continues to improve creating more and more unique ways to address the sorts of forms we need. If anything, we could use better form templates for more challenging things like concert tickets with specific seats or the store for inventory management. **What problems is Zeffy solving and how is that benefiting you?** Creates an easy way to raise money and allows for us to fundraise in an online platform without paying credit card and other online processing fees. Means the money we raise all goes to ensuring our success as a non-profit. **Official Response from Hubert Fanneau:** > Thank you! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, built so organizations like yours can run ticketing, merchandise, and donation campaigns all under one roof without losing a dollar to platform costs. Zeffy's ticketing and online store forms are flexible enough to handle everything from performance runs to branded merchandise, and every form includes automated tax receipts at no additional cost. The thousands saved in fees can go directly back into your mission. On the form template feedback: that is genuinely helpful. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. Two things you may not have explored yet: Zeffy's peer to peer fundraising lets your audience create their own fundraising pages on your behalf, extending your reach to networks beyond your existing donor base. Zeffy's raffle tool lets you run compliant digital raffles tied to any campaign, which can pair well with event ticketing to boost overall fundraising for a performance season. Glad Zeffy is working for you and your organization. ### 14. Great Functionality, Easy Onboarding, and Terrific Customer Service — A Great Value for Non-Profits **Rating:** 4.5/5.0 stars **Reviewed by:** Cathy L. | Owner/Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Zeffy?** Clean, organized layout, easy to onboard staff to use it, quick and efficient reporting! It was easy to set up and any time we've needed support, the customer support team is quick to reply. They're continually upgrading features and listening to user feedback to make sure it meets our needs. The fee structure is also incredible for the non-profits I work for, vs other platforms that keep percentages of the donations. We're in the platform every day, all day. **What do you dislike about Zeffy?** There are some quirks that make customization for some of our needs difficult. We have found workarounds, but they're not ideal. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is our CRM and now our email platform as well. Everything is integrated so customizing campaigns and donor asks is simple. Having everything integrated saves a LOT of time. **Official Response from Hubert Fanneau:** > Thank you, Cathy! Zeffy is an all inclusive fundraising platform with 0% platform fees, built so teams of any size can onboard quickly and start collecting without friction. The reporting speed you mentioned carries through the whole platform: tax receipts are generated and sent to donors automatically after each transaction, and your full donor history stays organized in Zeffy's CRM so pulling data is fast at any time. The responsiveness of our support team is something we genuinely prioritize. On the customization limitations: thank you for flagging this. Our product team ships updates weekly and all feedback goes directly into shaping what gets built next. If you host fundraising events, Zeffy's Auctions feature is worth exploring: run live or silent auctions with automated bidding and payment collection at zero platform fees. And Zeffy's Online Store lets your organization sell merchandise or branded items without any platform cut, managed from the same dashboard. Glad Zeffy is working for you and your organization. ### 15. Streamlined Donor Acknowledgment, Needs Better Bank Reconciliation **Rating:** 5.0/5.0 stars **Reviewed by:** susie l. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Zeffy?** I like how Zeffy makes it easy for younger and other people to make donations online. Zeffy acknowledges the donation quickly and gathers information on the donor, making it easy for us to acknowledge the donation as well. Donors appreciate receiving confirmation that their donation was received and is being directed where they want it to go. Getting the donor contact information helps us share updates on where their gift is making an impact. Setting up Zeffy was pretty easy for our team. **What do you dislike about Zeffy?** Only the amount shows up on the bank account making it more difficult to match donations when you reconcile the bank account. It would be great if the deposit showed who the donations were from. It just shows the amount deposited. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy for online donations, making it easy for people to donate. Zeffy acknowledges donations quickly, providing donor information so we can update them on impact. **Official Response from Hubert Fanneau:** > Thank you Susie! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and the acknowledgment flow you described, instant confirmation, donor contact capture, and fund direction tracking, is exactly what it is built to handle seamlessly. The donation confirmation and automated receipts are sent immediately after each gift, and the donor contact info goes straight into Zeffy's built-in donor management system without any manual entry required. On bank reconciliation: Zeffy's payouts through Stripe are batched weekly, which is why only the total deposit amount appears in your bank statement. The detail per transaction, including donor names and amounts, is available in Zeffy's reporting and transaction history, which you can export and use alongside your bank statements to match each gift. Two tools worth exploring as you grow your donor base: Zeffy's ticketing module handles event registrations with QR code check-in and multiple ticket types, adding a fundraising channel alongside your donation campaigns. Zeffy's peer to peer fundraising module lets supporters raise on your behalf with personal fundraising pages and team leaderboards, which expands your reach without adding admin work. Glad Zeffy is working for Susie and your organization. ### 16. Perfect for Small Nonprofits with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Zeffy?** I use Zeffy for my tiny, virtual nonprofit called YouthARE.org. Zeffy allows me to set up campaigns for group events and prepare thank you letters for people who make offline donations. I needed a way to track offline donations and prepare a thank you letter that I could send in email or postal mail, and Zeffy provided that. I like the ease of creating campaigns for events and projects. I especially like that it is free for nonprofits, and the features are excellent. The instructions and videos are clear, and the support team is very quick to respond and friendly. Zeffy seems to have a sixth sense for suggesting what might work when I don't always know exactly what I want to do, allowing me to come up to speed quickly with new things I try. I also like the meaning of the name, which I think is brilliant. The initial setup was very easy, and I would recommend Zeffy to anyone. **What do you dislike about Zeffy?** Nothing **What problems is Zeffy solving and how is that benefiting you?** Zeffy helps my nonprofit by setting up campaigns and tracking offline donations, and it makes preparing thank you letters easy. **Official Response from Hubert Fanneau:** > Thank you Jerome! Zeffy is a 100% free fundraising platform for nonprofits, and the combination of event campaigns, offline donation tracking, and thank you letter preparation you described is exactly the kind of admin relief it is built to provide for small organizations like YouthARE.org. The offline donation entry you mentioned is built specifically for nonprofits that receive checks, cash, or gifts outside of online forms. All offline entries land in the same donor contact list and generate the same receipts as online gifts, so your records stay consolidated in one place. Two tools worth exploring: Zeffy's Donor Mail lets you send personalized thank you letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you, which extends the postal outreach you are already doing without needing a separate mailing vendor. Zeffy also has an auction module where supporters can bid in real time without creating an account, which is a natural add-on to the group event campaigns you are already running. Glad Zeffy is working for Jerome and YouthARE.org. ### 17. No-Fee Donation Management for All Our Donations **Rating:** 5.0/5.0 stars **Reviewed by:** Lily R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Zeffy?** I really love that Zeffy is fee-free for us as a small nonprofit. That's a big feature because we're not losing two or three percent on each donation, which adds up. I also appreciate the customization options available in Zeffy—I can adapt it in so many different ways. I love that we can track donations made outside of the platform, like when we get donations by check or cash, which solves a big problem we had with PayPal. Having several fundraising tools in one place rather than separate tools for different activities is really helpful. **What do you dislike about Zeffy?** I think that their CRM and email capabilities aren't quite as developed as I need them to be. They're working on it, but it's not there yet for us to fully use. I would love to see integration with Canva, so we could easily pull in designs and customize them with links. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to streamline donation tracking and automate donor follow-up. It saves us fees, allowing more funds to support our nonprofit. Its fee-free platform makes a big difference, helping us track donations within one tool and ensuring accurate records, even for offline contributions. While we haven't had the chance to use them yet, features like event tickets and online store offer exciting opportunities for the future. **Official Response from Hubert Fanneau:** > Thank you Lily! Zeffy is a zero-fee fundraising platform built for nonprofits, and the combination of keeping every dollar raised while still having offline donation tracking and deep customization is exactly what it is designed to deliver for small organizations like yours. The customization flexibility you described, adapting forms, amounts, and fund designations in many different ways, is core to how Zeffy is built. The offline entry that captures checks and cash in the same contact list as online gifts is one of the features small nonprofits rely on most. On the CRM and email tools: both are live and continue to expand each month, and the gap you are experiencing is exactly the kind of feedback that shapes what the product team prioritizes. Canva integration is not currently available, but that is useful context for the roadmap. Two tools that may fit well alongside what you are already doing: Zeffy's raffle module lets you run ticket bundles, multiple prize tiers, and 50/50 raffles from your dashboard at no cost, which adds a fundraising channel that engages donors in a different way. Zeffy's membership module handles tiered subscriptions and automatic renewals, which works well for turning donors into recurring supporters who give on a predictable schedule. Glad Zeffy is working for Lily and your organization. ### 18. Free Mobile-Friendly Essential Tool for Nonprofits - Zeffy Makes Payments Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Zeffy?** I like that zeffy is free to use. Most features are very easy to setup even on a mobile device. I like that they are making improvements to streamline the use and make it more accessible. I like the tap to pay features and ability to see payments in the app. I also like that they email to let you know what your weekly payout will be. It’s direct deposited into our account every Monday. **What do you dislike about Zeffy?** I wish I could search keywords that someone might have put in their notes or additional questions section on the payments feature on the app. I also wish I could export a payment excel sheet for specific items in a store instead of all items. **What problems is Zeffy solving and how is that benefiting you?** They seem to be working on making it easier to use the website and its functions on mobile devices. That’s helpful to me since I use my phone for most things. **Official Response from Hubert Fanneau:** > Thank you! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and the combination of Tap to Pay, mobile payments, and weekly direct deposits you described covers a lot of the friction that usually slows nonprofits down. The Monday payout schedule and email notifications are part of how Zeffy is designed to keep finances predictable, which matters a lot when you are managing cash flow for a nonprofit running multiple payment channels. The keyword search in notes and the store-level export filtering are both solid feature requests. Our product team ships improvements weekly and all feedback goes directly into building the roadmap. Two tools that complement the payment and store work you are already doing: Zeffy's ticketing module handles event registrations with QR code check-in and multiple ticket types, which pairs naturally with Tap to Pay for managing in-person events end to end. Zeffy's newsletter tool lets you send branded updates to your full donor list directly from the dashboard, so you can keep supporters engaged between campaigns without a separate email service. Glad Zeffy is working for your organization. ### 19. User-Friendly Payment Platform That Helps Nonprofits and Donors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Zeffy?** I love that it is such a benefit for non-profits to be able use such a platform to capture other forms of payment that were not easily taken previously. It is a very easy to use platform that is user friendly. Helpful to both the non-profit as well as to the donors. It has various options for how it can be used. **What do you dislike about Zeffy?** I do wish there were a few additional features. We currently can integrate forms but only if ther person using it is making a donation, sometimes our non profit would be using a form where someone has the choice to sign up via the form and make a donation, but we would like for them to still be able to fill out the form and decline the donation. (an example, we host an event where there donation is to bring the item that will be used in the event and some choose to do a monetary donation as well, but others bring only the item as their donation, we still want the form captured, but there is no monetary donation.) **What problems is Zeffy solving and how is that benefiting you?** It solves for us the ability to take multiple forms of payment that we did not have before. It also allows us to integrate forms with the payment depending on the type of fundraiser, helping to make it a one stop shop for non-profit organizations! We have told many people about zeffy due to it's ease of use! **Official Response from Hubert Fanneau:** > Thank you! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and the ability to capture multiple forms of payment in a platform that is easy for donors to use is exactly what it is built to deliver for nonprofits of all sizes. The variety of use cases you mentioned across payment types and workflows is something the platform is designed to support across all tools, with no added cost regardless of which features you use. On the form flexibility: Zeffy's ticketing module with a free ticket option and a pay-what-you-can setting may get you closer to the sign-up-plus-optional-donation flow you described. For the specific scenario of a fully independent sign-up alongside a donation choice on one form, that is genuinely useful product feedback and our team ships improvements weekly. Two tools worth exploring as you expand: Zeffy's membership module handles tiered subscriptions with automatic renewals and digital membership card delivery, which works well for organizations where sign-up and recurring giving should be combined. Zeffy's Donor Mail lets you send personalized thank you letters and fundraising appeals from the dashboard, with printing and mailing handled for you. Glad Zeffy is working for your organization. ### 20. Zero-fee fundraising platform that is simple and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Rupesh Patil P. | I work as a Data Engineer., Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Zeffy?** Zeffy provides a clean and user-friendly platform for fundraising with zero platform fees, which makes it highly attractive for organizations looking to maximize donations. The setup process is straightforward, and the tools for managing campaigns, tracking contributions, and customizing donation forms are efficient and easy to use. **What do you dislike about Zeffy?** Some advanced customization options and integrations could be improved, especially for more complex workflows or branding requirements. Occasionally, the interface could be more intuitive when navigating deeper settings or managing multiple campaigns. **What problems is Zeffy solving and how is that benefiting you?** Zeffy simplifies fundraising by removing platform fees and providing an all-in-one system for managing donations, events, and supporter engagement. This reduces administrative overhead and allows more focus on fundraising strategy rather than technical setup. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and the ability to run campaigns, track contributions, and customize donation forms at no cost is built to handle a wide range of nonprofit fundraising needs. The Organization Page is a useful tool if you manage several active campaigns at once, bringing all your forms and campaigns together into one shareable link for donors. On the customization and interface depth: you're right that these are areas we're actively developing, especially for organizations running complex or parallel campaigns. Branding options and navigation for deeper settings are on the roadmap, and your feedback is exactly the kind of detail that shapes what gets prioritized next. If you haven't explored Zeffy's Newsletter and email tool, it lets you send targeted communications to your donor segments directly from the platform, which can be a useful complement to running multiple campaigns at once. For any in person fundraising, Zeffy's Tap to Pay lets you collect donations and sell tickets from a smartphone with no card reader needed. Glad Zeffy is working for your organization. ### 21. Zeffy is a great tool for our non profit and has made a positive impact on retaining donors **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | president and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Zeffy?** It is easy to use and set up different campaigns to keep track of. Also very easy for people to use when we are at events and people want to pay or donate using zeffy. **What do you dislike about Zeffy?** So far I have not found a downside. It is free to use which is nice for our non profit. The campaign set up is easy and reliable. Our donors have not complained about when they use it to make payments and the payments are always there and deposited to our bank account In a timely manner **What problems is Zeffy solving and how is that benefiting you?** I have not tried their new organization page yet, but plan to. anything to help keep us organized and continue to get donations coming in is helpful **Official Response from Hubert Fanneau:** > Thank you Michelle! Zeffy is a zero-fee fundraising platform built for nonprofits, and it is great to hear it has become a trusted tool for managing campaigns and collecting in person payments at your events. The reliability you described, with payments always depositing on time and donors having a smooth experience, is built into how Zeffy operates. Weekly automatic payouts and full transaction visibility mean your team always knows exactly what came in and when. If you have not yet explored Zeffy's Ticketing, it lets you manage multiple ticket types, set capacity limits, and deliver QR code tickets automatically, all included at no cost. Zeffy's peer to peer fundraising is also worth exploring for growing your donor base. Your supporters can create their own fundraising pages on behalf of your organization, expanding your reach without adding extra work for your team. Glad Zeffy is helping you retain and grow your donor community, Michelle. ### 22. Essential for Nonprofit Efficiency with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Zeffy?** I love the customer service team at Zeffy; they are excellent, reply quickly, keep me informed of any troubleshooting, provide excellent training tip videos, and make important changes based on clients' feedback. It's such a relief these days! The initial setup was really easy; the help tools for creating an import file were straightforward and everything went extremely well. Plus, Zeffy has allowed us to step up our membership tracking and communicate more professionally. I also appreciate that it is $0 to use and more than one board member can access the data, making it hugely efficient. I've already promoted Zeffy in a Facebook group and love telling people about it because I think it could benefit others. **What do you dislike about Zeffy?** Where I see limitations that could easily be improved is their export files and reporting. Export files are clunky and seem to be individualized by category (contact or payment - why can't that be combined?). There is no unique reporting, and I know the back-end platform is HubSpot, so I believe this feature could be 'turned on' and would allow more functionality of our data. There is no good or custom reporting in Zeffy, and the current ones are clunky and create a lot of manual clean-up in order to be useful. Contact and payment exports seem extremely separate but think they could be combined, especially with the option to 'check mark' certain things. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to manage our nonprofit's membership details, creating campaigns, and sending newsletters. It saves us money compared to PayPal, improves our communication and tracking efficiency, and looks more professional. **Official Response from Hubert Fanneau:** > Thank you! Zeffy is a fee-free fundraising and donor management platform for nonprofits, and it is great to hear the membership tracking and customer service have been a strong fit for how your organization works. Access for multiple board members is built deliberately so the whole leadership team can work from the same data without extra logins or cost. The customer service team and the training videos you mentioned are something we invest in continuously. On the reporting and export side, that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. In the meantime, Zeffy's native QuickBooks Online sync and Zapier connection to Google Sheets give some additional flexibility for combining and customizing your data beyond the built-in exports. If your organization runs fundraising events, Zeffy's auction tools let supporters bid in real time with automatic payment collection from winners, all at zero platform cost. Zeffy also has an online store if your nonprofit sells branded merchandise or mission-related products, with inventory tracking and Tap to Pay for in-person sales. Glad Zeffy is working for you and your organization. ### 23. Zeffy is Game Changer for Baytown Habitat for Humanity, Helps Every Dollar to Build Homes **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline L. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Zeffy?** What we love most about Zeffy is how much it has empowered us as a small nonprofit. Here at Baytown Habitat for Humanity, we operate on a very tight budget, so every dollar truly matters. Being able to receive donations and manage our events without losing a portion to fees has made an incredible difference for us. Zeffy allows us to focus more on building homes and serving families in our community instead of worrying about administrative costs. It’s simple to use, reliable, and designed with nonprofits in mind. **What do you dislike about Zeffy?** We’re only sorry we didn’t find it sooner! **What problems is Zeffy solving and how is that benefiting you?** Zeffy is solving one of the biggest challenges small nonprofits like us face: losing a portion of every donation to processing and platform fees. For organizations like Baytown Habitat for Humanity, those fees add up quickly and take away from the funds that should be going directly back into the community. By eliminating platform fees, Zeffy allows us to keep more of every dollar donated. That means more materials, more support for families, and more impact overall. It also simplifies event management and donation tracking, saving us time and administrative effort. Instead of worrying about costs and complicated systems, we can focus on our mission, building homes and serving families in need. **Official Response from Hubert Fanneau:** > Thank you for sharing this from Baytown Habitat for Humanity! Zeffy is an all-inclusive fundraising platform with 0% platform fees, built so that every dollar your donors give goes directly toward your mission of building homes and serving families. The event ticketing and donor management tools are fully included at no cost, and features like QR code check in, automatic event reminder emails, and split tax receipts make your event days even smoother for your team. If you haven't explored Zeffy's Memberships feature yet, it lets you set up recurring supporter tiers with automatic renewals, which can be a strong fit for building a loyal base of Habitat advocates. Zeffy also has Donor Mail, which lets you send personalized thank-you letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you. Glad Zeffy is working for your organization. ### 24. Zeffy Revolutionized Our Fundraising with Seamless, No-Cost Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle L. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Zeffy?** Zeffy’s user-friendly platform and no-cost model have been a game changer for our organization. The system is easy to navigate for both staff and donors, and its ability to sync seamlessly with our bank simplifies financial tracking and reconciliation. The QR code functionality has been especially impactful, allowing us to significantly increase donations at in-person events. Overall, Zeffy makes fundraising and donor engagement more efficient, allowing us to focus more time and energy on our mission. **What do you dislike about Zeffy?** One area for improvement is the implementation and customization of graphics. While the platform is highly functional, the visual design options are somewhat limited, which can make it challenging to fully align forms and materials with our organization’s branding. That said, this has not outweighed the overall benefits of the platform and its ease of use. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has significantly reduced platform fragmentation for our organization by consolidating multiple functions into a single, easy-to-use system. We no longer need separate tools for donations, event registration, payment processing, or QR-based giving. By replacing platforms such as Google Forms and Square, Zeffy has streamlined our workflows, reduced administrative burden, and improved the donor and participant experience. The ability for supporters to register, give, and pay directly from their phones has made engagement more accessible and efficient, while allowing our team to manage everything in one centralized location. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is a fee-free fundraising and donor management platform, and the combination you described is one of Zeffy's strongest setups: a no-cost model, bank sync for clean financial reconciliation, and QR codes that turn any physical space into a donation collection point. The bank integration you mentioned is particularly valuable for finance teams that need clean records without manual exports. Having donations flow directly into your reconciliation process removes a significant category of administrative work at month-end and year-end. On branding and graphics customization: that is a well-noted area of improvement. Our product team is actively expanding design flexibility across campaign forms and materials, and this specific feedback goes directly into the roadmap. Two more Zeffy tools worth adding to your in-person toolkit: Tap to Pay turns any iPhone into a contactless card reader, so you can collect donations on the spot at events alongside your QR codes. Auctions let you run online or in-person silent auctions directly through Zeffy, with bidding, item management, and payment all handled in one place. Glad Zeffy is working for you and your organization. ### 25. Seamless Donation Management Without Fees **Rating:** 4.5/5.0 stars **Reviewed by:** Heather H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Zeffy?** I like that it's easy to create forms and add them to web pages. I also find the QR codes feature useful, as it gathers all the information in the database so that we can export it into a spreadsheet. I appreciate that we don't have to pay fees for our organization like those with PayPal or credit card platforms. Zeffy also allows us to ask specific questions such as class, graduation year, or spouse name, which is very helpful. Setting up Zeffy was very easy, with clear instructions on how to set up forms and create QR codes to add to our website. **What do you dislike about Zeffy?** I would like the marketing platform to be able to import our data of donors that haven't given, but it doesn't allow us to update things like their class year, spouse names, or connect households together. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to handle donations without fees, which helps our education foundation save money. It also allows us to ask donors specific questions and create forms easily, integrating with our website and using QR codes to streamline donations while maintaining donor trust. **Official Response from Hubert Fanneau:** > Thank you for this detailed review! Zeffy is a zero-fee fundraising platform built for nonprofits, and knowing that every dollar stays in your cause rather than going to payment processing makes a real difference for organizations that have been paying PayPal or credit card rates. The QR code and form setup also works for in person donation collection, event ticketing, and peer to peer campaigns, all with the same zero-fee model and all data flowing into the same donor database. On importing and managing contacts who haven't yet given: this is a genuine area of development and your specific feedback about class year fields, spouse names, and household connections is exactly the kind of detail that shapes what gets built next. Our team ships improvements weekly and feedback like yours goes directly into the roadmap. If you run any fundraising events, Zeffy's Raffles tool is a low-lift way to drive giving with multiple ticket bundles and prize tiers, no extra software needed. Zeffy's Memberships feature is also worth exploring if you have a recurring supporter base, with automatic renewal, membership card delivery, and active member tracking all included. Glad Zeffy is working for your organization. ### 26. Outstanding Experience With Events and Virtual Auctions! **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zeffy?** I really love Zeffy for many reasons. What originally drew me to Zeffy was that my organization doesn't pay fees. Once I started using Zeffy, I found it super easy and intuitive. I set up a 13 item virtual auction that was easy at both the back end and the user end. We also sold tickets to an event on Zeffy and it was amazing how easy and seamless it was. I wish I'd known about Zeffy sooner. Customer support is highly responsive as well. **What do you dislike about Zeffy?** The only thing I don't like is that I did not receive individual notifications of our Giving Tuesday donations. It took a few days for me to see those donations myself and it was embarrassing that I was late acknowledging the people who contributed. One other thing: the ticketed event page needs a Pay What You Can option. **What problems is Zeffy solving and how is that benefiting you?** At the other donation platform we've been using, we're losing revenue to fees. We're a really small charity, so we sincerely appreciate not paying fees! We also love that we don't have to be tech geniuses to operate the platform! **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and running a 13-item virtual auction alongside ticketed events with the same seamless experience on both ends is exactly how the platform is designed to scale. The fact that setup felt easy at both the back end and the donor end is one of the most important things to get right. When your team is not fighting the software and your donors are not confused at checkout, you can focus energy on the campaign itself. On donation notifications: Zeffy sends real-time email alerts for each donation received, enabled through your account notification settings. If those did not arrive for Giving Tuesday, checking that setting and your email spam filter is a good first step. On Pay What You Can for ticketed events: that is a great feature request. Our product team ships improvements weekly and this specific ask is exactly the kind of feedback that shapes what gets built next. Two more Zeffy features to add to your lineup: raffles let you run draw-style campaigns alongside your auctions and events, all within the same Zeffy account. A memberships module lets you convert your most engaged supporters into recurring givers with tiered levels and automated renewal reminders. Glad Zeffy is working for you and your organization. ### 27. Zero Fees, Maximum Impact for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Jayesh M. | Manager SCM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Zeffy?** I love that Zeffy has a 100% free model, which means we no longer lose 3-4% of every donation to processing fees, and that money stays with our mission. The interface is clean and user-friendly, solving donor friction and encouraging a 15% increase in recurring monthly donors. The transparency of the voluntary tip model is appreciated by donors. Setting up our first gala ticketing page was impressively easy and professional-looking, going live in under 20 minutes without needing a developer. Zeffy has effectively replaced three separate tools: our donation form, event ticketing, and basic donor database. The initial setup was too easy, making the transition seamless. **What do you dislike about Zeffy?** While the core fundraising tools are excellent, the email automation and donor CRM features are somewhat basic compared to enterprise-level paid tools. I’d love to see more robust 'drip campaign' capabilities and deeper integrations with third-party accounting software like QuickBooks beyond the standard exports. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solved our 'donor friction' problem, increasing recurring donors by 15% with its clean interface. It replaced our donation, ticketing, and donor tools. Zeffy's 100% free model saves us from losing 3-4% in donation fees, and setting up event pages is quick. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is a fee-free fundraising and donor management platform, and a 15% increase in recurring monthly donors is exactly the kind of compounding impact the zero-fee model is designed to create for nonprofits. The clean, low friction donation experience is what typically drives recurring conversion, and the transparency of the fee model resonates with donors who want to know their full gift reaches the cause. On email automation and CRM depth: you're right that these are areas where enterprise tools still have an edge. Drip campaign capabilities and deeper accounting integrations are on the radar, and your specific feedback helps prioritize what gets built next. Our team ships improvements weekly. With your growing recurring donor base, Zeffy's Peer to Peer Fundraising tools could be a strong next step, letting supporters launch their own campaigns on your behalf with leaderboards and automated fundraiser reminders. Zeffy also has Donor Mail, which lets you send personalized thank-you letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you. Nonprofits using Zeffy keep 100% of what they raise, and it's great to see that paying off in real growth for your organization. ### 28. Amazing free platform for Non-profit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization **Reviewed Date:** May 31, 2026 **What do you like best about Zeffy?** We have had a very positive experience using Zeffy for membership dues collection, event registration, and fundraising activities. The biggest advantage is the true zero-fee model, that no platform fees and no credit card processing fees charged to nonprofits, which allows organizations to keep 100% of membership dues and event revenue. **What do you dislike about Zeffy?** 1. Default set-up with 15% fees, and if the members didn't pay attention, they paid the fees without another chance to review and then ask us for refund. 2. Hard to setup a store with variable prices, ending up using donation template for store. **What problems is Zeffy solving and how is that benefiting you?** Event organization and collecting payment ahead of events. ### 29. Zeffy Helps Us Focus on Our Mission, Not Fees **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon Caserta F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Zeffy?** The best thing about Zeffy is that we receive 100% of our donations, something truly invaluable for a nonprofit like ours. Zeffy also makes it incredibly easy to create fundraisers, auctions, and customized sponsorship levels. The platform is simple, efficient, and has made managing our fundraising efforts so much easier. I have used Zeffy for a year now, and I wouldn't use anything else. **What do you dislike about Zeffy?** Right now, there is nothing I dislike about Zeffy. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is solving some major challenges for our nonprofit. Before using Zeffy, processing fees took a significant portion of our donations, money that should have gone directly toward helping service members and their families. With Zeffy, we receive 100% of every donation, which makes an enormous difference in our ability to fund programs and support those in crisis. Zeffy also simplifies the entire fundraising process. Creating events, managing sponsorships, and organizing auctions are all easy and streamlined. This saves us time, reduces stress, and allows us to focus more on our mission instead of administrative tasks. Zeffy has truly become an essential tool for our organization. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and for a nonprofit serving service members and their families, keeping 100% of every donation rather than losing a percentage to platform fees is a direct multiplier on your mission impact. The combination of fundraisers, auctions, and custom sponsorship levels from a single account is a strong setup. Organizations that have run with Zeffy for a year and still find nothing to dislike have typically built that variety into their fundraising calendar, getting more value from each tool as the platform becomes familiar. Two more Zeffy tools worth adding to your mix: event ticketing lets you sell tickets and manage registrations for your fundraising events directly through Zeffy, keeping all revenue in the same zero-fee environment. Tap to Pay turns any iPhone into a contactless card reader for collecting donations in person at events, no extra hardware required. Glad Zeffy is working for you and your organization. ### 30. Zeffy, simple and seamless to use from an admin side and a user side! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda C. **Reviewed Date:** April 09, 2026 **What do you like best about Zeffy?** What I appreciate most about Zeffy is of course the cost (or lack thereof!). As a small, private school Zeffy has proven invaluable in helping me cover all of my bases from general donations to hosting events, to selling tickets to running a swag shop. The payouts that happen on a weekly basis our seamless and make our bookkeeping very efficient. Most importantly, the dashboard is very self-explanatory! **What do you dislike about Zeffy?** I have found the filter aspect of Zeffy a bit touchy at times. I would like to be able to add clear and concise tags and that function seems to be disabled. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has streamlined my workload! I have over 8 different roles that I fulfill in my organization and Zeffy has made at least one of my roles easier. **Official Response from Hubert Fanneau:** > Thank you Amanda! Zeffy is a 100% free fundraising platform for schools and nonprofits that handles donations, event ticketing, and an online store all from one dashboard at 0% platform fee, so every dollar raised goes directly to your cause. The weekly automatic payouts you mentioned are built into every Zeffy account. If you want to take bookkeeping further, Zeffy also connects natively with QuickBooks Online so transactions sync directly into your accounting workflow without manual exports. On tags: Zeffy does have tagging built into the contact and donor management section. If the tag function is appearing disabled in your account, reaching out to support@zeffy.com will get it sorted quickly since it should be available to all users. Two other Zeffy tools worth exploring for a school environment: Memberships lets you set up recurring membership tiers with automatic renewal, which works well for parent associations, booster clubs, or annual giving programs. Newsletters and emailing gives you a full drag and drop email builder to send campaigns, updates, and fundraising appeals directly to your contact list without needing a separate email tool. Glad Zeffy is helping Amanda manage the workload across all 8 of your roles. ### 31. Effortless Fundraising with No Processing Fees **Rating:** 4.5/5.0 stars **Reviewed by:** Erica J. | Director of Impact and Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zeffy?** I love using Zeffy for fundraising as it allows us to easily and effectively collect peer-to-peer funds. The lack of processing fees is fantastic because it maximizes the amount of money we get from each transaction. The ability to send correspondence through the platform for free is absolutely amazing and customizing the platform for our use at no cost is super nice. I also appreciate the flexibility to utilize different types of fundraising, like auctions and ticket sales. Setting up Zeffy was super easy, and we were up and running in a matter of minutes. Overall, the features that really stand out are the minimal processing fees and the customization options. **What do you dislike about Zeffy?** I don't really have any additional improvements at this point, but I think I recall not being able to add a 'Buy Now' option for our auction campaign, which would have been really cool! **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to collect peer-to-peer funds effectively, maximizing our earnings with minimal processing fees. I love the platform's customizability, free correspondence features, and multiple fundraising options like auctions and ticket sales. **Official Response from Hubert Fanneau:** > Thank you for this review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and using it for peer to peer fundraising with free donor correspondence is one of the most impactful combinations for growing a supporter community. The peer to peer tools include supporter pages, team campaigns with leaderboards, and automated fundraiser reminder emails, all at no cost and part of the same platform as your auction and donation forms. On the Buy Now option for auctions: that's a genuinely useful feature for items where you'd rather close the sale than wait for bidding. It's not currently in the Auction tool, but it's exactly the kind of specific product feedback that shapes what gets built next. Our team ships improvements weekly. If you host any events alongside your auction campaigns, Zeffy's Ticketing tool covers multiple ticket types, QR code check in, and automatic event reminder emails, all included at no cost. Zeffy's Memberships feature is also a strong fit for converting your most engaged supporters into recurring members, with automatic renewal and membership cards built in. Glad Zeffy is working so well for your organization's fundraising goals. ### 32. Effortless Setup, Far Superior to Competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Regina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zeffy?** I love keeping all my emails in one place with Zeffy. It's really useful to be able to get in touch with people directly through Zeffy and discuss what I'm trying to accomplish. Even though I'm not the most skilled with the Zeffy email platforms, the emails I send through Zeffy are much better than the ones I used to send myself on Gmail. I found the setup process with Zeffy perfectly smooth—connecting my bank through Stripe was immediate, and I've never had any trouble with it. I really appreciate that kind of efficiency. AND I LOVE THAT WHETHER YOU PAY A FEE FOR YOUR DONATION IS A CHOICE FOR THE DONOR. **What do you dislike about Zeffy?** I would like to be able to call someone on the phone and get help directly. I know the world is moving away from that, but I find it's difficult for type my issues into an email - I have MS and am losing finger dexterity- and I would like to get some live help. **What problems is Zeffy solving and how is that benefiting you?** I can keep all my donors in one place with Zeffy, and have two mailing lists for more targeted communication. And I can write more or less beautiful emails. **Official Response from Hubert Fanneau:** > Thank you for sharing this. Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and it's great to hear that the email tools are making outreach easier and more effective for you. The ability to manage donor communications and send personalized emails directly from the platform is designed to simplify exactly the kind of ongoing relationship-building you're describing. On phone support: your feedback is genuinely heard, and the context you've shared matters. We don't currently offer phone support, but making it easier to get live assistance is important feedback that goes directly to our team. We're always looking at ways to improve how users can reach us. One tool that might reduce how much typing is needed for some outreach is Zeffy's Donor Mail, which lets you send personalized printed letters and fundraising appeals directly from the dashboard, with printing and mailing handled for you. Zeffy's Peer to Peer Fundraising tools are also worth exploring, letting supporters create their own fundraising pages on your behalf so you can raise more without additional outreach effort on your part. Glad Zeffy is working for you, and thank you for the thoughtful feedback. ### 33. $0 Platform Fee Means More Funds Go Straight to Our Programs **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie S. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Zeffy?** The $0 platform fee is a huge differentiator. For organizations like Sharpsburg Youth Baseball, it means more of every dollar raised goes directly to programs instead of overhead. The platform is intuitive, easy to use, and designed with small nonprofits in mind. Setting up campaigns and collecting gifts is simple, and the donor experience is clean and professional. **What do you dislike about Zeffy?** It is a little tricky to turn off the tip and I can see someone not seeing it and then wanted a refund. But that is part of the platform and how it is free to use for small NPO's. **What problems is Zeffy solving and how is that benefiting you?** Most free or low cost giving forms are confusing or unattractive, which can reduce gift conversions. Zeffy provides a simple, clean, donor-friendly checkout that feels professional and trustworthy. **Official Response from Hubert Fanneau:** > Thank you, Melanie! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and it is great to hear that more of every dollar raised goes directly to Sharpsburg Youth Baseball's programs. The intuitive experience you mentioned is something we are always refining, and Zeffy's automated tax receipts, real-time payout tracking, and campaign reporting are all included at zero cost alongside your donation forms. On the tip: thank you for flagging this. Donors see the editable tip line before confirming payment and can set it to zero. Beyond the dedicated section we include, a note in your form description in your own words is one of the easiest ways to set expectations with your donors upfront. We are always happy to help with the wording. Two features worth exploring: Zeffy's Raffles tool lets youth sports organizations run fully digital draws and keep 100% of ticket sales. Auctions lets you run silent or live auction events with built-in bidding and payment management, all in one place. Really glad Zeffy is working for your organization. ### 34. Highly Personalizable, Excellent for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Roy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2026 **What do you like best about Zeffy?** I loved that Zeffy is user-friendly, maintaining the names, addresses, and emails of donors, as well as an accounting of contributions. I also appreciate that it is an easily adaptable platform that we could personalize. The efficient way of responding to donors felt so personal. It doesn't require a super tech person to operate, and the setup for donor requests and evaluation was simple and required very little time on our part. You can simply forward the link to a potential donor with all the information about the campaign, including how their donation supports the nonprofit. Also, the no fee for nonprofits is a significant advantage. **What do you dislike about Zeffy?** It's a little confusing about the fee. No fee for nonprofits could be spelled out a little better along with some statement of the optional value of supporting the platform. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is user-friendly, managing donor info and contributions easily. It's adaptable, allowing personalization, and simplifies donor communication. It's straightforward, with easy donor request setups, saving time. **Official Response from Hubert Fanneau:** > Thank you, Roy! Everything you described, from personalized donor communications to zero setup complexity to the ability to customize campaigns for each appeal, reflects how Zeffy is designed to work. Zeffy is a 100% free fundraising platform for nonprofits, and giving organizations the ability to manage donor relationships and run campaigns without tech expertise is core to how the platform operates. The contact database tracking names, addresses, emails, and contribution history is designed to make every follow-up feel personal without requiring manual data entry from your team. On the tip: thank you for flagging this. Donors see it as an editable line before confirming payment and can set it to zero. Zeffy includes a dedicated section explaining the optional contribution, and a note in your form description in your own words is one of the easiest ways to reinforce that context for your specific audience. We're always happy to help with the wording. Two Zeffy tools worth exploring. Zeffy's ticketing module handles event registrations with QR code check-in, capacity management, and multiple ticket types, all at zero platform fees. Zeffy's peer to peer fundraising lets your supporters create their own fundraising pages for your cause, which is a powerful way to extend reach for annual campaigns. Really glad Zeffy is working for your organization. ### 35. Seamless Donation and CRM Platform for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik P. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Zeffy?** I like how easy Zeffy is to use for nontechnical people. It's pretty simple to get folks who don't have a lot of technical experience set up and using it. There are a lot of solutions out there that require technical knowledge or result in extra fees, but with Zeffy, I don't have to worry about that. **What do you dislike about Zeffy?** I know it's part of their business model, but the way that they ask for donations after someone has donated to us, automatically defaulting it to 17%, makes people feel like it's a required service fee that we're charging. It feels disingenuous, and there might be a better way to have that done so that it doesn't make people feel like they have to pay an extra 17% on top. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy as an all-in-one solution for donations and ticketing, helping us manage our donors efficiently and take donations without fees. **Official Response from Hubert Fanneau:** > Thank you, Pratik! Zeffy is designed specifically for organizations where staff and volunteers with no technical background need to get campaigns running quickly. Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and removing that barrier means more organizations can fundraise effectively without relying on a dedicated tech person. The simplified campaign flow, from setup to payment tracking, is exactly what makes it accessible to teams with limited bandwidth. On the tip: thank you for this feedback. The suggested tip depends on the donation amount: 17% for smaller gifts, dropping to 7% for larger ones, and donors can edit it to any amount, including zero, before confirming. On average, what donors choose to tip ends up lower than the fixed fees most platforms charge nonprofits, which means more of every dollar goes to your mission. Beyond the dedicated section we include, a note in your form description in your own words can add more context for your specific audience. Two Zeffy tools worth exploring. Zeffy's ticketing module handles event registrations with QR code check-in and multiple ticket types, all at zero platform fees, which is a natural extension for organizations already running donation campaigns. Zeffy's Tap to Pay turns your phone into a payment terminal for in-person events, letting you collect donations and payments on site without any extra equipment. Really glad Zeffy is working for your organization. ### 36. Zero Fees, Maximum Ease for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Dorothy N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Zeffy?** I love that Zeffy has no fees which is great for our non-profit activities. It's very easy to use and makes managing our events simple. I especially like that it allows me to save campaigns I've already created and duplicate them to make small changes without starting over, saving me a great deal of time. The initial setup of Zeffy was quite easy, and because of all these reasons, I would definitely recommend Zeffy to my fellow PTAs. **What do you dislike about Zeffy?** I'd like to be able to offer multiple-day events within the same link rather than make multiple. I'd love to be able to access the app/our account from multiple devices. It would be nice if our board could all have access on our own devices. Also, more export options. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy for no-fee donations and events. It's easy to use, saves previous campaigns, and lets me duplicate events to save time. **Official Response from Hubert Fanneau:** > Thank you for this! Zeffy is a 100% free fundraising platform for nonprofits, and having zero fees, easy event management, and the ability to duplicate past campaigns to save time is exactly what the platform is built for. The campaign duplication feature is one of the most practical time-savers in the platform, and every duplicate carries over your settings and questions so you can launch a repeat event in minutes. A few things you may not have found yet: Zeffy already supports multi-date recurring events, so attendees can pick their session from a single shared link. Adding multiple users is also supported, and you can invite each board member from your account settings so everyone gets their own login on their own device. On export options, that is genuinely helpful feedback and our product team ships improvements weekly. Zeffy's Tap to Pay feature lets you accept card, Apple Pay, and Google Pay payments in person from a smartphone with no hardware needed, which is great for on-site event sales. Zeffy's Peer to Peer Fundraising tools are also worth exploring so your board members and supporters can each run their own fundraising pages under your main campaign. Nonprofits using Zeffy keep 100% of what they raise, and it is great to see that working for your organization. ### 37. Empowers Nonprofits with No Fees and Intuitive Use **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlyn D. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Zeffy?** I like that Zeffy is built specifically for nonprofits, and the absence of platform fees really makes a huge difference for smaller organizations like ours. The system is simple and intuitive to use, and everything is centralized—donations, donor tracking, event registration, and automated receipts—which saves us time and keeps our operations organized without needing multiple platforms. The initial setup was very easy, thanks to their onboarding guides and layout, which made creating donation pages and linking our business account straightforward. We were able to go live with our first campaign quickly without spending a lot of time on training or support calls. Overall, it felt intuitive and didn't require technical expertise. **What do you dislike about Zeffy?** While we've had a positive experience overall, there are a few areas that could be improved. Reporting could be more customizable, especially for pulling detailed donor data or campaign comparisons. Some of the design options for donations pages also feel a bit limited if you're looking for more branding flexibility. And at times, certain features aren't as intuitive as they could be, which can require a little trial and error. That said, none of these issues are dealbreakers, they're just areas where added flexibility and refinement would make an already strong platform even better. **What problems is Zeffy solving and how is that benefiting you?** Zeffy saves us money by eliminating platform fees and streamlines operations by centralizing donations, donor management, and event registrations. It's easy to use, which reduces our administrative workload and allows us to focus on serving clients instead of paperwork. **Official Response from Hubert Fanneau:** > Thank you for this! Zeffy is a fee-free fundraising and donor management platform, and having donations, donor tracking, event registration, and automated tax receipts all centralized without platform fees is exactly what the platform is built for. The automated receipts mean your donors get their tax documentation without any manual effort, and having everything from event sign-ups to donation history in one place keeps your team's admin load light. On reporting customization and donation page design: that is genuinely helpful feedback on both fronts. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. Zeffy's Raffles tool is worth exploring alongside your events, with multiple ticket bundles, prize tiers, and 50/50 support, all at no cost and set up in minutes. Zeffy's Memberships tool is also a strong complement to one-time donations, letting your supporters sign up for automatic monthly or annual giving with multiple tiers and renewal handled by the platform. Glad Zeffy is working for your organization. ### 38. Effortless Transactions with Zeffy **Rating:** 4.5/5.0 stars **Reviewed by:** Aljon "Jiro" C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Zeffy?** I love that Zeffy is very user-friendly and easy to navigate for both the backend staff and the customers we serve. We were able to do transactions with a phone, which was really easy for people to use my phone to tap. The tap feature helps us keep track of our donations, and the database is really helpful when analyzing our sales and tracking what we sold the most. I also like using Zeffy because we don't pay for transactions, unlike other platforms like Eventbrite. The initial setup was really easy and took us a day with fewer decisions to be made. **What do you dislike about Zeffy?** I think it would be nice if it could do offline transactions as we lose signal sometimes and it would also be appreciated if we make the tip option as optional as it was a little weird asking for a tip since most of our merch were for fundraising. **What problems is Zeffy solving and how is that benefiting you?** Zeffy makes transactions easy with phone tapping, keeps track of donations, and analyzes sales efficiently. It's user-friendly for staff and customers, and we appreciate not having to pay transaction fees. **Official Response from Hubert Fanneau:** > Thank you! Using Zeffy for both in-person Tap to Pay transactions and merchandise sales while tracking your full database is a great example of how the platform works across multiple revenue streams. Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and the fact that setup took less than a day reflects how it is designed for teams without a dedicated tech person. The database tracking and analytics let you see what sold most and how your donors are giving, which makes post-event review much faster. On offline transactions: that is genuinely helpful feedback, and our product team ships improvements weekly with all feedback going directly into the roadmap. On the tip: thank you for flagging this. Donors see it as an editable line before confirming payment and can set it to zero. Beyond the dedicated section we include, a note in your form description in your own words is one of the easiest ways to set expectations with your audience upfront. We're always happy to help with the wording. Two Zeffy tools worth trying for your next event. Zeffy's peer to peer fundraising lets your supporters create their own fundraising pages for your cause, which can extend reach beyond the event itself. Zeffy's auction feature lets you run online or in-person silent auctions with real-time bidding and automatic payment collection from winners. Really glad Zeffy is working for your organization. ### 39. Incredible All-in-One Platform—Easy to Use, Great Support, and Free for Charities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Zeffy?** Every feature is super easy to use, and customer service is great. Plus, as a registered charity, it's all free. Honestly we can't believe it's free given how good a service Zeffy is! We love that Zeffy offers so many features all on one platform, and we plan to migrate more of our operations to the Zeffy platform. **What do you dislike about Zeffy?** Almost no drawbacks so far. The only time we have encountered a problem is creating events which have multiple date options. This is possible, but it seems the user can't select tickets for BOTH dates of the multiple options, only one at a time. This is a very minor issue though and rarely comes up. **What problems is Zeffy solving and how is that benefiting you?** Zeffy allows us to run ticketed events and programs, where our customers can buy tickets using a credit card, all for free (the program doesn't take a cut). This is unique and so helpful for us as a small charitable organization! We also plan to use it for communications in the future as it offers a great email campaign platform. We also may use it in the future to sell merch to raise money for our organization. **Official Response from Hubert Fanneau:** > Thank you for sharing this! Zeffy is an all-inclusive fundraising platform with 0% platform fees, built so nonprofits and registered charities can access every tool without giving up any of what they raise. We are genuinely glad the platform's breadth has been a good fit for your organization. Every feature on Zeffy, from online donation forms to event ticketing to donor management, is included at zero cost, and having everything in one place means your team can run operations without jumping between tools. On selecting tickets for multiple event dates at once: that is genuinely helpful feedback, and our product team ships improvements weekly with all feedback going directly into building the roadmap. Two tools worth exploring as you migrate more of your operations: Zeffy's peer to peer fundraising lets your supporters create their own fundraising pages on your behalf, complete with leaderboards and automated reminders. Zeffy also has Donor Mail, where you can send personalized letters and fundraising appeals directly from the Zeffy dashboard, with printing and mailing handled for you. Glad Zeffy is working for your organization. ### 40. Effortless Donation Management, Needs Tax Receipt Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn-Luv C. **Reviewed Date:** February 18, 2026 **What do you like best about Zeffy?** I like Zeffy's CRM and its capacity to send customized email correspondence to our donors. The donation portal being embedded in our website is a plus. I also like the support and the buttons in Zeffy. Pulling reports and contacting our donors is easy, and the custom campaign emails are a great feature. I appreciate the templates and the capacity to track metrics once I send out communication to my donor base. The CRM is easy to use and keeps track of our donors. I like being able to perceive who is opening the emails and who is ignoring them, which helps me decide how to reach out to my donors in other ways. I enjoy setting up our profile, and I found the initial setup of Zeffy very easy. **What do you dislike about Zeffy?** I cannot figure out how to generate tax receipts. I've clicked through all the options and buttons on the site, so I'll next look into the knowledge base for instructions. I wish it were simpler. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to process donations, manage donor CRM, send customized emails, and track engagement. It eases donor contact, report creation, and tracking metrics, improving communication and organizational efficiency. **Official Response from Hubert Fanneau:** > Thank you for the detailed feedback! Zeffy is a fee-free fundraising and donor management platform, and it is great to hear the CRM, embedded donation portal, and custom campaign emails are working well for your donor relationships. Having reports, donor contact, and email campaigns all in the same place is exactly how Zeffy is meant to work, and it sounds like you have built a solid setup. One thing you might not have found yet: Zeffy automatically generates tax receipts for eligible donations and they are accessible directly from your dashboard. Our support team is also very responsive if you need a quick walkthrough to find the right setting. Two more tools worth exploring: Zeffy's Ticketing feature is a natural next step if you run fundraising events, with multiple ticket types, QR code check-in, and automated reminder emails all included. Zeffy's Tap to Pay turns any smartphone into a payment terminal, so your team can collect donations in person at events without any hardware. Glad Zeffy is supporting your donor outreach and fundraising. ### 41. Free, User-Friendly Solution for All Fundraising Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte M. **Reviewed Date:** February 18, 2026 **What do you like best about Zeffy?** I love that Zeffy is free to use, making it an ideal choice for us. The wide range of fundraising options allows us to keep most things in one place. It's incredibly user-friendly for both donors and admins, ensuring all-around pleasant experiences. The back office is thoughtfully designed, user-friendly, and doesn't overwhelm at any stage, which I find really valuable. I don't have to be an expert marketer or fundraiser because Zeffy guides me through what I need to do, allowing me to create great campaign pages without spending hours. I really appreciate the conversion rate data and the prompt to email donors who 'fell off' during the donation stage. We switched to Zeffy over Just Giving primarily because it's free and offers better fundraising options like raffles and auctions. The back office is refreshing compared to the difficult navigation on Just Giving, and the initial setup was incredibly easy. **What do you dislike about Zeffy?** I don't dislike anything, but I think there is more that can be added. I would like more analytics, like detailed conversion data, site visitor numbers, and traffic sources. A native donation form that I can customise and add to my website would be my ideal addition to Zeffy's services, as well as a connection to Beacon CRM. **What problems is Zeffy solving and how is that benefiting you?** Zeffy is free, user-friendly, and offers a wide range of fundraising options, keeping everything centralized. The easy-to-navigate back office supports thoughtful donor journeys, and provides helpful insights and prompts to follow up with donors. **Official Response from Hubert Fanneau:** > Thank you for the thoughtful feedback! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and hearing what would make the platform even more useful is exactly how we build. We are glad the range of tools and the back office experience have been working well for your team and donors. One thing you might not have found yet: Zeffy's donation forms are already embeddable directly on your website, so donors can complete their gift without leaving your site. On deeper analytics and a Beacon CRM integration: both are genuinely useful additions, and our product team ships improvements weekly with all feedback going directly into building the roadmap. Two tools worth exploring as you grow: Zeffy's Raffles feature supports multiple ticket bundles, prize tiers, and 50/50 raffle formats, all at no extra cost. Zeffy's Memberships feature supports tiered levels with automatic renewals and digital membership cards, which could be a strong fit if you run any kind of recurring supporter program. Glad Zeffy is serving both your team and your donors well. ### 42. Fee-Free Donations with Multiple Payment Options **Rating:** 5.0/5.0 stars **Reviewed by:** Dristi G. **Reviewed Date:** February 17, 2026 **What do you like best about Zeffy?** I love Zeffy because there are no fees, and it's fantastic to have the ability to use Google Pay, Apple Pay, debit and credit cards, and bank transfers. The QR code feature is just amazing. This flexibility allows donors to use all these popular payment methods, which is a big plus. For a non-profit organization like ours, every dollar matters, and knowing that 100% of donations are used for a great cause is really good. The initial setup was pretty easy too. **What do you dislike about Zeffy?** There is one feature I found a little confusing as a donor. The way Zeffy asks donors if they want to donate a little percentage to Zeffy for them to continue doing great work wasn't so clear at first. I thought I would have to add the money, or the organization I am donating to would not get the full amount. Later I realized it was just an optional field, and the money used there is going to Zeffy. **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to collect donations for a nonprofit, avoiding fees and ensuring every dollar goes to the cause. The multiple payment options like Google Pay, Apple Pay, and QR codes make it convenient for donors. **Official Response from Hubert Fanneau:** > Thank you, Dristi! The range of payment methods you described, from Apple Pay and Google Pay to bank transfers alongside QR code access, covers exactly how Zeffy is designed to meet donors wherever they prefer to give. Zeffy is a 100% free fundraising platform for nonprofits, and knowing that 100% of donations go directly to the cause is one of the most important things a nonprofit can communicate to its supporters. The initial setup experience is designed to be straightforward, so organizations can be running their first campaign quickly without needing technical support. On the tip: thank you for flagging this. Donors see it as an editable line before confirming payment and can set it to zero. The optional contribution goes to Zeffy to keep the platform free for nonprofits, and every checkout includes a dedicated section explaining this. A note in your form description in your own words can also help donors who want more context before they give. Two Zeffy tools worth exploring. Zeffy's membership feature lets you collect recurring dues and fees directly through the platform, with automatic renewal and membership card delivery included. Zeffy's Donor Mail lets you send personalized thank-you letters and fundraising appeals from the Zeffy dashboard, with printing and mailing handled for you. Really glad Zeffy is working for your organization. ### 43. Getting 100% of your donations is a pretty big win! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter O. **Reviewed Date:** April 07, 2026 **What do you like best about Zeffy?** I love how easy it is to use, the different types of fundraising platforms you can have, and how seamless and stress-free it is. Also, have I mentioned how great it is that we're getting 100% of our donations? That's fantastic. **What do you dislike about Zeffy?** I don't think there's much I dislike Zeffy. I love that it is constantly improving and growing which is great for our organization. I will say that when I use my phone as a POS for donations, I don't have the option for monthly giving, which I don't know if it's a security issue, an oversight or just something that is still in the works. **What problems is Zeffy solving and how is that benefiting you?** The seamless communication with our donors and supporters after they interact with us through zeffy has been very helpful. **Official Response from Hubert Fanneau:** > Thank you Peter! Zeffy is a 100% free fundraising platform for nonprofits built on a simple idea: zero platform fees and zero transaction fees, so 100% of what your supporters give reaches your cause. The automated donor communication you highlighted is built in across every Zeffy campaign. Every donor who gives, buys a ticket, or purchases through Zeffy automatically receives a confirmation and tax receipt, and those contacts feed directly into Zeffy's email and newsletter tool for targeted follow up. On monthly giving not appearing as an option in Zeffy's Tap to Pay: that is specific and useful feedback. Our product team ships improvements weekly and all feedback goes directly into building the roadmap. Two other Zeffy tools worth exploring: Memberships lets you set up recurring membership tiers with automatic renewal, which is a structured way to build sustained monthly giving alongside your other fundraising campaigns. Peer to peer fundraising lets your supporters create their own individual fundraising pages linked to your main campaign, which is one of the most effective ways to grow your donor network through personal connections. Glad Zeffy is working for Peter and your organization. ### 44. Zeffy a major win for our NFP **Rating:** 4.5/5.0 stars **Reviewed by:** Greg R. | Artistic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Zeffy?** Three major features: no fees, quick and continuous payouts, and consolidation of all income in a single place. **What do you dislike about Zeffy?** When migrating to Zeffy from another source it's often important to maintain historical records. Past donors and amounts, for example. Zeffy can store this info but their reporting doesn't always cleanly capture this historical data. We're still learning how to best navigate this, but this is a struggle. **What problems is Zeffy solving and how is that benefiting you?** Cash flow is huge. We're a not-for profit performing group and a major part of our revenue is from ticket sales. Most sites only release tickets revenue to us after the event is complete, but Zeffy's weekly payouts keep our cash flow moving. **Official Response from Hubert Fanneau:** > Thank you for sharing this! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and having fast payouts, zero fees, and all your income consolidated in one place is exactly what the platform is designed to deliver. The automatic weekly payouts mean funds move quickly, and every transaction is tracked in the same dashboard so your finance team has a single source of truth for all income. On the historical data: that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. If you have not yet explored Zeffy's Donor Management tools in depth, the contact profiles include full transaction history, tags, and smart filtering, which can help surface the historical data you imported. Zeffy also includes a Newsletters and Emailing tool built into the same dashboard, so you can reach donors directly from the same place you manage their records. Glad Zeffy is working for your organization. ### 45. Zeffy: Effortless Fund Management and Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Erie Alumnae Chapter . **Reviewed Date:** February 14, 2026 **What do you like best about Zeffy?** I absolutely love Zeffy. Before Zeffy, our organization would struggle to reserve time to take money from other members if they needed to pay their membership dues. It was complicated and involved organizing and recounting money, which often led to errors. It was a struggle to get everyone in one place to capture all the funds. Adding Zeffy made the process much simpler; we can just drop a link for people buying tickets or making dues payments. Everything goes right through Zeffy, right into our accounts, and then Zeffy moves the money right into our bank accounts smoothly and swiftly. There’s no stress for our financial team, and our financial secretary and treasurer can easily access the system to see how much money came in, the dates funds arrived, who paid, and what the money was for. It makes documentation easy, and our financial records are much clearer, more professional, and easy to follow. It also eased the transition for new people taking over treasurer and financial secretary positions. The setup was very easy; it was easy to understand, and I could just follow the questions asked to get everything set up in just a few minutes. I can create links for donations or payments and simply copy and paste wherever I need. People just click the link, and it takes them right to the page. The experience was very smooth and simple. **What do you dislike about Zeffy?** There are no dislikes **What problems is Zeffy solving and how is that benefiting you?** I use Zeffy to easily and safely collect funds for events and membership dues. It simplifies documentation, ensures dual control for verification, and streamlines the process of accepting payments globally, making financial records clear and professional. **Official Response from Hubert Fanneau:** > What a detailed and generous review. Thank you! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, built so your organization keeps every dollar collected from dues, ticket sales, and donations. The financial clarity you described, knowing exactly who paid, when, and what for, is one of the things Zeffy is designed to deliver for your treasury team. Automatic payouts to your bank account remove the reconciliation burden, so your financial secretary and treasurer can focus on the people and the mission. If your chapter ever wants to run a fundraising raffle, Zeffy's Raffles tool supports multiple ticket bundles, prize tiers, and 50/50 raffle formats, all included at 0% fee. Zeffy's Newsletters tool also lets you send updates and campaigns to your full contact list directly from the dashboard, keeping member communication in the same place as your financial records. Glad Zeffy is making things simpler for Erie Alumnae Chapter. ### 46. Effortless, Polished Campaigns with Great Personalization and Helpful Email Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Cara A. | Fundraising coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Zeffy?** It’s very easy to create campaigns, and they look great. They’re also simple to share and easy for people to interact with. I appreciate receiving email updates about sales and payouts, and I like that I can quickly edit my campaigns whenever I need to. The level of personalization is a nice touch as well. **What do you dislike about Zeffy?** The voluntary donation tipping feature is confusing for customers, and it can’t be deactivated. Also, the lack of card reader integration makes it difficult to sell tickets on-site. **What problems is Zeffy solving and how is that benefiting you?** We love that the service is free and that we can direct customers to one place to buy tickets online. It makes the process simpler for everyone and helps us raise more through our fundraisers. **Official Response from Hubert Fanneau:** > Thank you, Cara! Zeffy is a 100% free fundraising platform for nonprofits, and it is great to hear that campaign creation has felt effortless and that the design and sharing experience has worked well for your donors. The personalization and real-time email updates you highlighted are part of what makes Zeffy different. Automated tax receipts, payout notifications, and the ability to edit campaigns live are all included at no cost, so you can move quickly without operational overhead. On the tip: thank you for this feedback. Donors see the editable tip line before confirming payment and can set it to zero. Beyond the dedicated section we include, a note in your form description in your own words is one of the easiest ways to set expectations with your donors upfront. Full configurability of the tip display is something our product team hears as genuine feedback and it goes directly into the roadmap. Two tools worth exploring: Zeffy's Online Store lets you sell event merchandise or branded items with no platform fees. Memberships lets you set up recurring giving programs where supporters contribute at a set amount monthly or annually, directly through Zeffy. Really glad Zeffy is working for your organization. ### 47. Not quite autopilot, but everything is intuitive and straightforward. **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce J. | Trello review for non-profit tasks, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Zeffy?** The setup was easy to accompish with one person as our lead, and taking payments on phones only took a few minutes to set up for multiple people on our team **What do you dislike about Zeffy?** that I did not investigate this company earlier... I had seen an ad and bookmarked it 6 months prior, but did not make the time to check it out... so if you are on the fence, check it out. It may not be perfect for all sizes of organizations, but our little non profit counts every penny earned... 10 of them feed a child for a day! **What problems is Zeffy solving and how is that benefiting you?** We did not have to invest in ticketing system for our concert we held... and being free... worked very well. **Official Response from Hubert Fanneau:** > Thank you Bruce! Zeffy is a 100% free fundraising platform built for nonprofits, and setting up event ticketing alongside collecting payments on phones at 0% platform fee in just a few minutes is exactly what Zeffy is designed for. Zeffy's Tap to Pay turns any iPhone into a contactless payment terminal with no card reader needed, and the ticketing tool includes QR code tickets and mobile check in, all included at 0% fee. For a small nonprofit where every penny counts, keeping 100% of what you raise is the whole point. Two other Zeffy tools worth exploring for your next event: Zeffy's peer to peer fundraising lets your supporters and concert attendees create their own fundraising pages on your behalf, with automated reminder emails and leaderboards at 0% fee. Zeffy's online donation forms let your community contribute between events, with automatic tax receipts generated for every gift. Glad Zeffy is working for Bruce and your organization. ### 48. A Platform That Keeps More Support Where It Belongs **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Zeffy?** I like that Zeffy is simple to use, transparent, and truly donor-friendly. The fact that it’s fee-free allows more support to go directly to the mission, which really matters to us. **What do you dislike about Zeffy?** The main challenge is that some features and reporting tools are still a bit limited, and there’s a learning curve for donors who aren’t as tech-savvy. **What problems is Zeffy solving and how is that benefiting you?** Zeffy solves a real and constant challenge for nonprofits: losing meaningful dollars to platform and processing fees. By eliminating those fees, it allows us to be more transparent with our supporters and ensures that more of every donation goes directly to the work we’re doing. That makes a tangible difference for us, especially when resources are limited and every dollar truly counts. **Official Response from Hubert Fanneau:** > Thank you, Thomas! Zeffy is a fee free fundraising and donor management platform, built so nonprofits can put every dollar toward their mission rather than paying it out in platform costs. The transparency and donor experience you highlighted are central to how Zeffy is designed. Every form is built to be straightforward for supporters, and the zero fee model means the full amount donors intend to give reaches your organization. On reporting depth and the learning curve for less tech savvy donors: both are areas the product team actively works on, and detailed feedback like yours goes directly into prioritization. For donors who need more guidance, Zeffy forms are designed to minimize steps, and our team is happy to help if specific friction points come up. Zeffy's Tap to Pay lets any team member accept contactless donations in person from any iPhone or Android smartphone with no card reader needed, which can help with donors who prefer giving face to face. Zeffy's Donor Mail also lets you send personalized thank you letters and fundraising appeals by post directly from the dashboard, with printing and mailing handled for you. Glad Zeffy is working for you and your organization. ### 49. Easy Setup and Fast Event Repeats with Copy-and-Update **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah R. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2026 **What do you like best about Zeffy?** It is very easy to setup and use. Once an event has past, if you want to repeat it, you can simply copy the old one and update, which makes it faster the second time **What do you dislike about Zeffy?** Descriptions of events don't always fully show on the screen, which means some people signing up will miss details. There is a button to expand the details, but many people don't. However, the tradeoff would be the signup form isn't visible on the first page. **What problems is Zeffy solving and how is that benefiting you?** Zeffy reduces the need for us to receive correspondence via email, phone or paper forms and the need to create invoices for those. Payment is immediate, so also not waiting on checks to be received. **Official Response from Hubert Fanneau:** > Thank you! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and the ability to duplicate a past event and update it for the next one is one of those features that saves real time for teams running recurring events. That copy and update workflow keeps all your ticket types, pricing, and form questions intact, so your team only has to adjust what actually changed between events. On the description visibility: putting the most critical details in the first two lines ensures key information lands even for people who do not expand further. Feedback on the overall layout goes directly to the product team and into the roadmap. If you want to add a fundraising element to your events, Zeffy's Raffle tool lets you run 50/50 raffles or multiple prize draws online with no additional fees, which can run alongside your ticketing campaign. Zeffy's Auction tool lets you run live online auctions with automatic payment collection from winners, and the QR code sharing feature makes it easy to launch at an in person event. Glad Zeffy is working for your organization and keeping every dollar you raise where it belongs. ### 50. Zeffy implementation has been a game changer for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Treasurer S. **Reviewed Date:** April 28, 2026 **What do you like best about Zeffy?** Elimination of financing and ticketing fees. **What do you dislike about Zeffy?** Occasionally we receive complaints from customers who complain about the fees charged without their consent. These people have sped through the ticketing process and did not avail themselves of the ability to adjust or eliminate the fees. **What problems is Zeffy solving and how is that benefiting you?** Zeffy has eliminated the high interchange/financing fees we were paying for our online ticketing and membership fees. It has saved us thousands of dollars. We have also gained significant flexibility in creating or modifying campaigns. The biggest surprise has been the creation of an online customer base that has allowed us to be much more effective in communicating with our customer base. It has resulted in increased ticket sales. **Official Response from Hubert Fanneau:** > Thank you! Knowing that the elimination of financing and ticketing fees is the standout benefit for your organization is exactly what Zeffy is built to deliver. Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and keeping every dollar from ticket sales going directly to your mission is one of the most concrete advantages for an organization managing events. The ticketing flow is designed to be straightforward enough that customers move through checkout quickly and efficiently. On the tip: thank you for raising this. Donors see it as an editable line before payment is confirmed and can remove it entirely at that step. For any donor who feels they were charged without intending to tip, reach out to us at contact@zeffy.com and we'll issue a full refund right away. Beyond the dedicated section we include, a note in your form description in your own words can also help set expectations upfront for your audience. Two Zeffy tools that may add value. Zeffy's membership feature lets you collect recurring dues and membership fees directly through the platform, with automatic renewal and member tracking built in. Zeffy's Donor Mail lets you send personalized thank-you letters and fundraising appeals from the Zeffy dashboard, with printing and mailing handled for you. 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