robert w.
RW
robert w.
CEO
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Pleasant to deal with."
4/5
What do you like best about SimplyBook.me?

I enjoy that there are many different payment processors to choose from, and the custom features section has a lot of options available. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

It takes a little bit of time to get used to navigating the dashboard. Review collected by and hosted on G2.com.

MV
Martins V.
Small-Business (50 or fewer emp.)
"Almost perfect solution for us"
4/5
What do you like best about SimplyBook.me?

After trying several online booking solutions, I find SimplyBook the best for our dental praxis. It has lots of options to choose from and configure system accordingly to our needs. The price seems fair for the amount of work this system does for us. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

There isn't anything we dislike but some areas of the system could be improved. I believe that improvements will come as time goes. Review collected by and hosted on G2.com.

Elizabeth H.
EH
Elizabeth H.
French Tutor
Graphic Design
Small-Business (50 or fewer emp.)
"Great service, horrible interface, lots of bugs"
0.5/5
What do you like best about SimplyBook.me?

I like the affordability and the ability to take online bookings.

SimplyBook support people respond quickly. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

There are multiple issues with SimplyBook's interface.

1. iframes used on websites have issues of popups appearing outside of the viewport

2. links from my website to SimplyBook don't give the option of linking to a specific service

3. if the company hours change to closed for a half day, it changes all of the service times

Even though it's very easy to chat with SimplyBook support, none of them are technical support and are completely unable to solve any problems you contact them about. I've contacted support more times than I can count, both by chat and by email. They typically respond quickly, but none of the problems I've contacted them about have been resolved. Review collected by and hosted on G2.com.

Ruth S.
RS
Ruth S.
Health Arts Facilitator & Complementary Therapist
Small-Business (50 or fewer emp.)
"Great product "
4/5
What do you like best about SimplyBook.me?

A very reasonably priced product that does all I need as a solo complementary therapy therapist. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

It took me a while to work out how to set classes to start at half past the hour but think I’m there now! Review collected by and hosted on G2.com.

AD
Amanda D.
Miss
Small-Business (50 or fewer emp.)
"Perfect for my requirements!"
4/5
What do you like best about SimplyBook.me?

I like the fact that there is always someone on hand to help with queries. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I don't like the fact that there is no preview option, and therefore the page/information has to be published before I am able to see what I have created. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Dear Amanda,

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

We are happy to hear that our support has been able to help you out, that is what we strive for...being there to help you build your business!

All the best

The SimplyBook.me team

Stefano L.
SL
Stefano L.
KR/JP/ZH-IT Translator
Small-Business (50 or fewer emp.)
"A lot of features and some room for improvement"
4/5
What do you like best about SimplyBook.me?

It has a lot of features.

The basic plan is affordable.

Even the free plan has some features that usually are not free in other services. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

The booking interface needs to be improved.

There are some minor bugs.

I wish I could add some features. I've just bought and their support replies fast, but I don't know if and when those features will be available. Review collected by and hosted on G2.com.

DH
Doug H.
Small-Business (50 or fewer emp.)
"Awesome!!!"
5/5
What do you like best about SimplyBook.me?

Setup was easy. Navigation is super smooth within software. Love the extras!!! Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I have not found anything yet. Everything has went very smooth Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Thanks for the AWESOME feedback Doug, truly truly appreciated!

All the best

The SimplyBook.me team

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great Customer Service"
4/5
What do you like best about SimplyBook.me?

Very friendly, appreciative emails from company representative. Seems like a very wholesome company. I appreciate the fact that they are not American. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Cannot figure out how to make my schedule unavailable for the Current time. I am a home based business and to have a booking come in for a NOW appointment is undesirable. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Hi there

Thanks a lot for your great feedback. I am glad to say that we have a solution to your problem. What you need to do is to :

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"No more hassle when scheduling clients"
4.5/5
What do you like best about SimplyBook.me?

I used the free option for the first 6 months of business and have been completely satisfied. This option has been useful in setting up and maintaining my schedule. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I dislike that you can't charge a deposit fee or percentage of the total cost rather than the full cost at booking. Review collected by and hosted on G2.com.

Aïda V.
AV
Aïda V.
Directora de Marketing i Comunicació
Small-Business (50 or fewer emp.)
"Begginer happy user ;)"
4/5
What do you like best about SimplyBook.me?

I've just started a few days ago with simplybook.me and is't really easy to use!! Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

You have to edit CSS archives to change colours for your web page. It will be easier to change colours from a simple webpicker palette :( Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Thanks Aida for taking the time to leave us your feedback, we truly appreciate it !

You can change a lot of colors through the design page in the admin interface, but you are right that you do have more flexibility with the CSS.

All the best

The SimplyBook.me team