MI
Mark I.
Mr.
Small-Business (50 or fewer emp.)
"Finally my search for a really good booking system is at an end"
5/5
What do you like best about SimplyBook.me?

The amount of features is great.

My favourites are Payment Processing, SMTP Email, Facebook Client booking, Cal sync and Rewards and Referrals. It has so many features but these exactly what i was looking for in a booking system.

I have to give a thumbs up to the "live" support, they helped me fix a few issues I ran into while integratinh the calendar on my WordPress page. Most places have "email" support and it sucks balls waiting for a reply. Really great support staff who knew their service well.

The "i" info button next to most options is fantastic, a real time saver. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

The Custom Bookings pages and templates I just can't warm to them. I prefer to integrate a calendar straight into a WordPress page.

If you are a complete newbie, there is a steep learning curve, but honestly, they do a very good job of explaining the setup and integration. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Dear Mark

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

All the best

The SimplyBook.me team

Patrick P.
PP
Patrick P.
Photographe
Small-Business (50 or fewer emp.)
"Complete and easy to set up"
5/5
What do you like best about SimplyBook.me?

I really liked simplybookme because it is easy to set up and quite intuitive. Many possibilities are offered, making it a very comprehensive tool. The module system allows you to configure the application as you wish. It's very positive. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

too few modules in the basic offer. Maybe put 5 instead of 3. The additional version is too expensive for a small business. Some translation problems from time to time that disrupted the setup, but apparently everything is back to normal. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Thank you very much for your opinion Patrick, we appreciate it immensely!

CW
Cindy W.
Small-Business (50 or fewer emp.)
"Simple yet powerfully effective "
5/5
What do you like best about SimplyBook.me?

I love that it's a separate website that I can link and integrate into my social media accounts (Facebook) and my blog. I love that it gathers emails and asks them right away if I can use their email for future use. I love that the client can book, pay, and even cancel their sessions all in one place. It has great features that allow you to create coupons for your clients. You can also create a membership plan. I haven't explored this yet but looking forward to it. You can package your services or products and make it easier for your clients to save money. It also keeps track of your reports. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

It's easy to setup but not so easy for the client to navigate. If you have an older clientele who does not feel comfortable with "playing around " with websites, the booking and navigation of the site can be very frustrating. Key things are missing like a back button or if you need to cancel it's not that easy to figure it out. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

Dear Cindy, thank you so much for taking the time to give us your fantastic feedback, we appreciate it greatly!

All the best

The SimplyBook.me team

Nadine C.
NC
Nadine C.
Spiritual Wellness Coach & Prayer Counselor
Small-Business (50 or fewer emp.)
"An Amazing Feature for My Small Business"
5/5
What do you like best about SimplyBook.me?

My experience with SBM has been amazing!!! I was proud of myself when I was able to put up the first basic page and features. When I was ready to take things to another level, I needed help and reached out to online support. And that was an absolutely beautiful experience. The online support staff was patient and very instructive. Ingi specifically one day spent hours with me helping me to set up some features I wanted to have on the page. I literally have no complaints and I am fully thankful for SBM and the support they offer to clients like me who is learning new things to give their small businesses a professional presence online. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

There is nothing I dislike per se. At first, I was using the free option because I do not have a big clientele. But I needed to have more features (in addition to the one free one that SBM offers), so I had to upgrade to a payment plan even though I do not have a clientele above 50 people. In any case, I am just thankful for the platform because it answers many of my desires to give my brand a professional look. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy and Deeply Configurable"
5/5
What do you like best about SimplyBook.me?

The Administrative portal is intuitive and gives the ability to customize at a very deep level. The online support is also fantastic and very responsive. There are numerous custom features that let you delve into the specific areas you want to adapt to fit your feel. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Some restrictions in the configurations of the messaging templates and calendar interfaces with 3rd parties exist; however the team assisted with creating work-arounds. Overall the product is great and able to do exactly what it says it can do. Review collected by and hosted on G2.com.

Lori A.
LA
Lori A.
Owner
Individual & Family Services
Small-Business (50 or fewer emp.)
"So simple to use Simplybook.me"
4.5/5
What do you like best about SimplyBook.me?

I absolutely love how efficient Simplybook.me is with theirer customer service. As soon as I have a problem I simply click on the instant chat and my problem is solved. They are quick to walk me through any issues I may have and 1 2 3 we're done. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I really can't think of anything I dislike for this website. The pricing is good, usability is good, everything about it is good. Review collected by and hosted on G2.com.

MS
Manuel S.
Online Business Development Manager
Small-Business (50 or fewer emp.)
"Easy to use - for users and administrators"
5/5
What do you like best about SimplyBook.me?

The installation of the system is very simple and self-explanatory. Thanks to the various addons, the tool can be easily adapted to the own requirements. The tool can also be easily integrated into your own homepage or on your Facebook fan sites. The various packages for bookings and SMS are very helpful for seasonal business. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

The available templates are limited. Customizations are a bit more complicated. Unfortunately, only credit cards and direct debits are available as payment methods. Other possibilities such as PayPal or Klarna would be desirable. A function that we still need but haven't found yet: When booking an appointment, it should also be possible for the customer to upload attachments. This is not possible as far as we know. Review collected by and hosted on G2.com.

Yana M.
YM
Yana M.
Founder & Destination Wedding Specialist
Events Services
Small-Business (50 or fewer emp.)
"Overall better than Calendly"
4/5
What do you like best about SimplyBook.me?

Main motivation to switch over from Calendly was that each subscription includes an unlimited number of users, which allows us to scale our team without incurring additional costs. The system is also highly customizable both with built-in features and CSS. The end-customer interface is sleek and modern, allowing easy brand integration both on the booking website and widgets. Pricing is also very competitive in comparison to other similar products. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

The user interface is a little confusing, with too many buttons and options, some of which aren't very obvious to find. Some minor bugs needs ironing out, for example when clicking the back button in widget mode, instead of returning to the main website it opens a Booking Website page with About Us section, Opening Hours and Social links. At my company we explicitly don't clients to see the Booking Website, so that's a bit of a bummer right now. Review collected by and hosted on G2.com.

Isabel C.
IC
Isabel C.
Owner
Food & Beverages
Small-Business (50 or fewer emp.)
"Easy to use and kick start on your online business"
5/5
What do you like best about SimplyBook.me?

The features are plentiful, they enabled all the features by default on the trial account without any commitment on purchase or credit card info. They impressed me by the rich features and easy to use user interface. The features are very self-explanatory. I contacted their online live chat support a few times and they were straight-forward and responsive. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Not much dislike, but a few features enhancement that I would love to see in the future. e.g. More varieties in user reports. Currently, they offer reports mostly in marketing reports. There is no sales tax reports which help me to track how much sales tax I owe from certain period. More reports around financial would be nice. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Excellent product and customer service"
5/5
What do you like best about SimplyBook.me?

I run a sport facility rental company in Malaysia. Simplybook is absolutely beautiful and fits my booking and scheduling needs. Simplybook has helped me in avoiding double booking which may lead to bad customers satisfaction. 24/7 customer service helped me to set up the booking website up running in just 3 days. Simplybook also has dashboard that helps you understand more about your customer so that you can make better business decision to attract more customers. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Lack of more localized payment system (eWallet) such as Boost, Grabpay, QRpay etc. Review collected by and hosted on G2.com.