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Stacey L. S.

Owner / CEO

Alternative Medicine

Small-Business (50 or fewer emp.)

4/7/2016

"One of the Best!"

5/5

What do you like best about SimplyBook.me?

SimplyBook.me is the best scheduling system I've found out there. It is easy to use for clients, and has many functions, including the ability to move appointments. I've recommended it to several other business owners. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I wish there was a way to automatically schedule a break time when a client books an appointment. Currently, I have to make my appointments extra long to accommodate my breaks, and that causes some confusion for clients. I also think that leads to them being late sometimes, because they think we have 1 hour 45 minutes together, when in fact their appointment is 60 mins long (my break time is 45 mins in-between clients). Also, I wish there was a way for clients to reschedule their own appointments, as opposed to cancelling then creating a new appointment. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Stacey

Thank you so much for your feedback, we are so glad to hear that you are happy with our software!

With regards to your comment then generally you should make your appointment time longer, like you have done correctly, but in the service settings you should also make it hidden for clients. In the Service name, you then define the duration lenght that you want your clients to see. If you have any problems with that please contact our Live Help and they will guide you through it.

Best regards

The SimplyBook.me team

TH

Tiffany H.

Legal Analyst II

Media Production

Enterprise (> 1000 emp.)

4/6/2016

"SimplyBook.me is great for our Barbershop!"

5/5

What do you like best about SimplyBook.me?

The website works very easily for our customers to book an appointment. I am able to change the company's times/days easily as well as any days an employee may take off for being sick. Also, it is very easy to manage and the app allows you to keep an eye on all the appointments. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I dislike the price you have to pay for the number of bookings that allowed to be booked with the company. Review collected by and hosted on G2.com.

Recommendations to others considering SimplyBook.me:

Recommend paying for the extra bookings to be available. Review collected by and hosted on G2.com.

What problems is SimplyBook.me solving and how is that benefiting you?

The appointment booking problem is solved through this website. It also has benefit the company by allowing to make sure employees are in and out of the books for their days off and the customers are able to see that. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Tiffany,

Thank you so much for your feedback, we truly appreciate it.

Best regards,

The SimplyBook.me team

AS

Verified User in Sports

Small-Business (50 or fewer emp.)

4/11/2016

"SimplyBook.me review"

3.5/5

What do you like best about SimplyBook.me?

Simplybook.me allows me to very easily see who is booked on to our different sports sessions. I have control over how many people attend a session and how long before the session they can book which makes administration a lot more efficient. Our customers have found the new booking system easy and reliable. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

The phone app sometimes plays up and is not very good on an ipad when you are looking at the day view. I would also like to be able to set the maximum time you can book a session in advance separately for each session. I think that there should be a feature that allows people to see how full the session is (so how many bookings have been made and how many in total). Clients should also be able to put themselves on a waiting list that automatically puts them in the session if there has been a cancellation. I find the backend a little complicated but on the whole a fairly good system. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear User,

Thanks a lot for your feedback, we really appreciate it!

It is great to hear that you and your customers are happy with our booking solution and that you are saving some time!

With regards to your comments then we have been developing the app further so it should look good now on both ipads and iphones. The waiting list idea is already on our to-do list as you are right, that would become a valuable add-on.

Lastly the comment on showing how many places there are in a session/class and how many are left, then we agree that is a good idea and will hopefully be part of the software in the future.

Best regards

The SimplyBook.me team

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/7/2016

"A Great Way To Schedule Appointments"

4.5/5

What do you like best about SimplyBook.me?

The ability for clients to set up appointments with me conveniently. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

I wish there was the option to automatically add a "reset" time between sessions. Review collected by and hosted on G2.com.

Recommendations to others considering SimplyBook.me:

Give it a try! It works very well to help resolve your scheduling needs. If you run a company where you have several employees that need to have their own office hours and services, this is the system for you. It's user friendly. One doesn't need to be an IT to use this system. Review collected by and hosted on G2.com.

What problems is SimplyBook.me solving and how is that benefiting you?

I don't have to remember my schedule in my head. I simply send clients to my Simplybook.me website and they can set up appointments easily. I have opened several Simplybook.me accounts to run several businesses. The sites are easy to manage. I am able to keep track of all my clinicians, there work hours, and the clients that they see. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear User,

Thanks for your feedback! We are so glad to hear that you are happy with our appointment scheduling solution.

With regards to your "reset" comment, I am presuming you are talking about break time between sessions. The best way to solve that is to make your appointment time longer but in the service settings you should also make it hidden for clients. In the Service name, you then set the duration that you want your clients to see. If you have any problems with implementing this then please chat with our Live Help and they will guide you through.

Best regards

The SimplyBook.me team

BV

Bob V.

Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

4/6/2016

"SimplyBook.Me rocks!"

5/5

What do you like best about SimplyBook.me?

I have been extremely happy with the platform and the consistency and value that I receive from the product. I would easily recommend this booking platform to any business that wants a great platform which integrated features and unrivaled reliability. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

If I could change anything, it would be the design layout feature. It's not super easy to build your landing page, it's not difficult but it could be easier to customize layouts. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Bob,

Thank you so much for your feedback, it means the world to us!

We are happy to confirm that we are currently working on more landing pages/templates for our users to select from. On top of that we recently implemented a new timeline which looks great for a lot of applications, it is called "classes" but can fit all kinds of businesses. Check it out and see if you like it and then we will send out notification when the new templates will be ready.

Best regards,

The SimplyBook.me team

TB

Trish B.

Founder & Innovation Director

Hospital & Health Care

Small-Business (50 or fewer emp.)

4/7/2016

"An affordable booking solution for a cash strapped charity"

5/5

What do you like best about SimplyBook.me?

The ease of set up and the ability to run more than one event booking system at the same time Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

When exporting to excel the inability to manipulate the order of the results i.e. in our particular case it would be ideal to have all results for the same name in alpha order Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Trish,

Thank you for your feedback, we truly appeciate it.

We are happy to hear that you are satisfied with our software and that it suits well for your event booking management.

With regards to the export to excel then it is easy to organize the data once in excel in alphabetical order. You just highlight all the information, then choose Data, Sort, and then alphabetical order. If you need any help, please contact our Live Help and they will be happy to guide you through.

Best regards

The SimplyBook.me team

AF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

4/7/2016

"Use of Simplybook for a health club"

4.5/5

What do you like best about SimplyBook.me?

It was relatively easy to set up after a bit of guidance from the online chat guys.

We find it very well priced for our requirements and our members have taken to it well, especially the App. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Takes a while to get your head around the set up but once you get the hang of it its fine.

There is also a spelling mistake on the app but the online chat guys say it cant be resolved very easily. Basically the word Schedule is spelt incorrectly. Members keep telling us but it is not our mistake it is on the app itself. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear User

Thank you so much for your feedback we truly appreciate it.

We are so happy to hear that our software is facilitating your life by allowing your clients to book themselves. We also wanted to let you know that we have got new timeline for classes if you are interested.

With regards to the spelling error then we will look into that thanx.

Best regards

The SimplyBook.me team

AH

Verified User in Higher Education

Enterprise (> 1000 emp.)

4/6/2016

"SimplyBook.me is great!"

5/5

What do you like best about SimplyBook.me?

How it handles all of my organizations needs for scheduling - from a client and worker perspective. I search for awhile to find an effective tool to manage my organization's needs. I've used SimplyBook for nearly two years, and am very happy with it's ease and effectiveness of use. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

No as intuitive as I would like. Took some time to relearn the system after its latest update. Review collected by and hosted on G2.com.

Recommendations to others considering SimplyBook.me:

Yes. This has proven to be an excellent solution to my organizations needs. Review collected by and hosted on G2.com.

What problems is SimplyBook.me solving and how is that benefiting you?

Managing multiple service providers, different schedules, and different services. My favorite benefit is the ability to search clients and run reports. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear user,

Thank you so much for your feedback, we are happy to hear that you are satisified with our system.

We are constantly working towards simplyfying everything as much as we can while continuing to develop the system further. If you ever run into any problems with any of our updates don´t hesitate to contact our Live Help which will be happy to guide you through.

Best regards,

The SimplyBook.me team

CH

Chun Fai (Tim) H.

Tax Auditor

Mid-Market (51-1000 emp.)

4/7/2016

"SimplyBook was great, I like it. "

4/5

What do you like best about SimplyBook.me?

I like the way the software is, its simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

Sometimes I have a hard time to make a non-working day into a working day. Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Tim

Thank you so much for your feedback, we truly appreciate it!

Just to let you know that if you ever run into any problems with changing a working day to non-working day (or something else) don´t hesitate to contact our Live Help. They are there 17 hours a day and will help you out immediately.

Best regards

The SimplyBook.me team

SM

susan m.

owner

Consumer Services

Small-Business (50 or fewer emp.)

4/9/2016

"Allure Salon"

4/5

What do you like best about SimplyBook.me?

different colors per column. the displays are easy to read. and you can see how the product is helping our business Review collected by and hosted on G2.com.

What do you dislike about SimplyBook.me?

sometimes its hard to look up your clients information Review collected by and hosted on G2.com.

Response from Rut Steinsen of SimplyBook.me

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Dear Susan,

Thank you so much for your feedback, we truly appreciate it.

Great to hear that you are satisified with our online appointment scheduling software and if you ever run into any problems don´t hesitate to contact our Live Help which is there 17 hours a day.

Best regards

The SimplyBook.me team