SB

Sergio B.

Telemarketer

Small-Business (50 or fewer emp.)

5/10/2022

"Establish better results for your sales with Simply CRM."

4/5

What do you like best about Simply CRM?

This service provides us with excellent activities for sales since it is a very capable system to personalize and manage marketing tasks and clients since it offers us functions such as the creation of email campaigns, web forms, calendar system, storage of documents, integration with social networks and integration of internal chat, this leads to increased sales because it allows us to improve marketing campaigns, it also has a very adequate cost that allows you to use this service more frequently and without any problem. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

This application has a problem with the interface since its connectivity through the browser is usually a bit slow, which is very outdated, which I hope can add more speed and can be used a little better. More colorful because the design it contains is very boring and makes the board look unstructured. Review collected by and hosted on G2.com.

Recommendations to others considering Simply CRM:

I recommend it as a system to help you improve relationships with users since you can interact with them through chats, calls and social networks where they can have conversations, web forms and marketing campaign events, it also contains a very fast mobile application where you can use it anywhere you are without any problem and it contains wellanalyzed information where you can learn about the service and use it for your needs. Review collected by and hosted on G2.com.

What problems is Simply CRM solving and how is that benefiting you?

We use this service to obtain visibility of our potential clients, be it from calls, emails, repetitive tasks and the history of client conversations, this allows us to define our workflow to automate our dealings with clients, we also use it as technical support to solve any problem or doubt since the support is active 24 hours a day and always responds immediately and solves everything quickly and safely. Review collected by and hosted on G2.com.

UT

Verified User in Tobacco

Enterprise (> 1000 emp.)

8/23/2022

"Great way to secure and protect your data"

4.5/5

What do you like best about Simply CRM?

Software is easy to use and well laid out. It is a good program to help manage internal user accounts. Connection is fast and secure and is easy to navigate. Information is collected and stored centrally which helps minimize data loss. I found the structure and layout helpful , with little training time needed to use it fully Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Costs are a little high, so would better suit larger businesses with a regular stable income, the smaller business should look into costs before committing. Integration was a little complex but once it is set up, its easy to use Review collected by and hosted on G2.com.

MJ

Michelle J.

Assistant Project Coordinator

Small-Business (50 or fewer emp.)

7/14/2022

"Excellent tool to manage the business tasks"

5/5

What do you like best about Simply CRM?

We’ve used Simply CRM for SF automation with the BI dashboard. Our level of satisfaction was beyond the obvious, it really helped us to achieve our business goals. Overall satisfied with the experience Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Limitation in features and automation of process needs to be more consistent. Apart from these, it is oxygen for businesses as well as for the users. Review collected by and hosted on G2.com.

HC

Henrik C.

Business Development Associate

Small-Business (50 or fewer emp.)

5/18/2022

"Excellent tool to handle the incoming request and ticketing from the clientele"

4.5/5

What do you like best about Simply CRM?

We are a team of 7 people in 3 departments and have synced Simply all around. The idea is to have access to the web for 3 different users and work accordingly. The email aid, campaign management and Kanban feature work smoothly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The notion is great and we are happy with the tool. For the cons side, we have to say that Simply must enhance its AWS model to only pay for the use etc, Review collected by and hosted on G2.com.

JC

Jacqueline C.

Marketing/Sales

Small-Business (50 or fewer emp.)

7/12/2022

"It's only ok..."

3.5/5

What do you like best about Simply CRM?

I like the fact that I can manage all my users and accounts. Everything is in one place which is good. Honestly that's about it. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

I don't think the UX/UI is very friendly. It's also a bit slow to load for me and this is something my other coworkers have mentioned too.. Review collected by and hosted on G2.com.

DF

Daniel F.

Product Designer

Small-Business (50 or fewer emp.)

4/4/2022

"Flexible and complete suite"

4.5/5

What do you like best about Simply CRM?

A cool software tool to align all your daily routine tasks and some exceptions as well. You can use Simply as a Call centre tool too. We believe it is a cool way to integrate all needed plugins and third party essentials. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Not sure about enterprise-level needs, but for small and mid-scale businesses, it works just superb. We've been testing Simply for a while and all we can say is A good to go and move on software. Review collected by and hosted on G2.com.

Recommendations to others considering Simply CRM:

Recommended! Review collected by and hosted on G2.com.

What problems is Simply CRM solving and how is that benefiting you?

We are using the Simply tool for the past many days and it's working great. We've seen many updates since we've subscribed to it and we see something new in every update. We hope to see the ongoing automation in a more refined way. Review collected by and hosted on G2.com.

CM

Chris M.

Account Specialist

Mid-Market (51-1000 emp.)

2/3/2022

"Offers smart solution to integrate and generate leads"

5/5

What do you like best about Simply CRM?

A fantastic tool to integrate all your business processes at one place.You will be able to check and compare the same through provided features compared to other giants. Anyone can analyze the performance and efficiency for free in its trial. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

In the beginning, we needed time to customize all the features, but after customization, it becomes easier, and we needed extra support for Simply customer services Review collected by and hosted on G2.com.

Recommendations to others considering Simply CRM:

It worked well for me to manage my dept needs and I recommend to the likeminded people to have it for all your intelligent work management. Review collected by and hosted on G2.com.

What problems is Simply CRM solving and how is that benefiting you?

Our experience has been great so far, and we are pleased to have this into our stack and doing great with leads, channel management, and customer data and record processing. Review collected by and hosted on G2.com.

VP

Vaibhav P.

Freelance Projects

Small-Business (50 or fewer emp.)

1/13/2022

"Easy to use CRM for Small business owners"

4.5/5

What do you like best about Simply CRM?

Simply CRM is a great system for managing your client information, accounts, and marketing activities. Their software can manage your leads and customers easily with the best reporting options. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The dashboard is simple but not so friendly to use. The help documentation is not up to the mark, and if we face any technical issues, then it is difficult to resolve them by reading the help documentation. Review collected by and hosted on G2.com.

ML

Mohammed L.

Sales Specialist

Small-Business (50 or fewer emp.)

8/21/2021

"SimplyCRM is your real partner, Great tool to grow &enhance your business performance simply& easyly"

3.5/5

What do you like best about Simply CRM?

* Unique and creative platform to boost perrformance for business

* Make complex communication effective, easy & flexible

* Minimize effort , reduce waste & improve process

* Close day to day interaction and follow up with customer to gain their trust

* Can be tied with many systems Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

* The price is fair, but better prices for yearly plans will be a competitive advantage

* It needs some customized features depends on type & size of the business that fits the need Review collected by and hosted on G2.com.

NS

Nishtha s.

Sr Marketing Admin

Mid-Market (51-1000 emp.)

9/8/2021

"Simply Advanced CRM To Manage Business Leads Very Quickly"

5/5

What do you like best about Simply CRM?

Lead management has never been more streamlined than with Simply CRM. It is powerful software that integrates with all the major business applications we rely on so that We leads can be managed through the entire business workflow. With Simply CRM software, We can manage our business leads, convert them to opportunities and proposals, automate our sales processes and campaigns, and get real-time insight on what’s happening in our business. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

An all in one CRM Tool for small business owners. We can easily manage our sales pipeline, automate repetitive tasks. Integrate with our favorite tools and apps, Salesforce, Zendesk, MailChimp and Google Analytics to track everything. Review collected by and hosted on G2.com.

Recommendations to others considering Simply CRM:

The easiest way to keep track of our leads and deals, offered by Simply CRM. Manage leads, contacts and sales on mobile with an easy-to-use mobile app available on Android and iOS. It is the best CRM for every business size. Review collected by and hosted on G2.com.

What problems is Simply CRM solving and how is that benefiting you?

Simply CRM is a web-based customer relationship management solution. It allows companies to manage leads, contacts, accounts and business information in a single convenient location. Simply CRM is user friendly and provides businesses with a balance of ease-of-use and powerful functionality to help automate our business processes. The eCommerce solution helps us take full control of our business data by creating, storing, updating and sharing all information for our customers in one place. It can also be used as an upsell system for managing products purchased by customers on our website or the phone. Review collected by and hosted on G2.com.