--- title: SimpleTexting Reviews meta\_title: 'SimpleTexting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 644 reviews by the users' company size, role or industry to find out how SimpleTexting works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 644 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# SimpleTexting Reviews & Product Details

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SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

* * *

Product Website
SimpleTexting
Seller
[Sinch](https://www.g2.com/sellers/sinch)
Discussions
[SimpleTexting Community](https://www.g2.com/products/simpletexting/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Felix Dubinsky (Co-founder at Simple Texting)

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## Pricing

Pricing provided by SimpleTexting.

### 500 Credits

$39.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/simpletexting/pricing)

Sinch Solutions
(1)

See how Sinch products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

Sinch Applications

SolutionBy Sinch

](/sellers/sinch/solutions/sinch-applications)

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## SimpleTexting Integrations
(1)

What do users say about integrations?

Verified by SimpleTexting

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)

Show More

 ![Jessi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessi G.")
JG

Jessi G.

Small-Business (50 or fewer emp.)

8/3/2023

"Love simple text"

5/5

What do you like best about SimpleTexting?

I use this for my business to notify customers about upcoming installs and general communication. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

NOTHING, I find this service to be incredibly easy and so important to our business. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Its reducing the phone time with customers and everything in writing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

KF

Katie F.

Program Coordinator

Mid-Market (51-1000 emp.)

2/1/2023

"Extremely thorough and helpful staff"

5/5

What do you like best about SimpleTexting?

The customer service at ST is top notch! My Customer Success Manager, Harrison, was proactive in learning about my needs and bringing fresh ideas to managing and growing my account, even after I'd been a customer for a few years! I always get a quick response if I ever reach out to the staff with a question and they are pleasant to speak with and passionate about their product and customer service! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There really aren't any that I know of. In comparison with other companies offering SMS software that I have used or researched, I've enjoyed working with ST the most! Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

SimpleTexting is helping me communicate with thousands of adults in a high-need state about health and wellness tips and information. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Phillip E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phillip E.")
PE

Phillip E.

Small-Business (50 or fewer emp.)

8/3/2023

"Efficient and easy"

5/5

What do you like best about SimpleTexting?

We like the better response rate we get from texting. We used to have to call and leave message after message with minimal calls back. Now with Simple Texting we get an almost immediate response from clients most of the time. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

We have had no problems and the program has done everything as promised. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

As I said the response rate is phenomenal compared to calling and leaving messages Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Sean H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean H.")
SH

Sean H.

Owner

Small-Business (50 or fewer emp.)

11/30/2022

"This kind of customer service cannot be beat!"

5/5

What do you like best about SimpleTexting?

Reiel was very quick to respond, and though I wasn't the most patient through the process of onboarding from a previous service in a hurry due to the Black Friday / Cyber Monday Sale, my needs were met at light speed! I was up and running within about an hour. The transition was simple & fast, the application process for increasing sending limit was simple & fast, they saved my bum for my BFCM marketing campaign. My previous SMS marketing solution was slow to respond to new regulations and still hasn't verified our company despite years of loyalty. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I'm fairly certain Reiel doesn't sleep. I'm concerned. He responds and fixes issues so fast, I'm afraid it's at a detriment to his health. He should have a beer on me and take an extra vacation day ASAP. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

My previous service (Textedly) was slow to respond to new regulations, slow to mitigate, and slow to help their loyal customer. They left me out in the cold without a blanket or shelter. SimpleTexting gave me a warm cozy room, a feather-down blanket, and some hot soup (figuratively). Review collected by and hosted on G2.com.

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5/31/2023
Current UserValidated ReviewerSource: Organic

JP

Joy P.

Mid-Market (51-1000 emp.)

2/9/2023

"Their business name is perfect for what they do!"

5/5

What do you like best about SimpleTexting?

Simple Texting is truly "simple" to use and gives the results that our business needs to deliver on. One of the best parts I have come to know and love is the ability to see link-click analytics! Game changer! Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I would love it if when you downgrade to another plan, you were able to keep the credits that you had in store. If you have already paid for those credits, those should stay yours no matter what. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Being able to send out mass texts to large groups of contacts for our clients. The best part is being able to see the analytics on link clicks... and not just one link but multiple. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel R.")
DR

Daniel R.

Small-Business (50 or fewer emp.)

3/10/2023

"Works great for us, really simple and helps us reach a lot of people."

5/5

What do you like best about SimpleTexting?

It is very simple and easy to use. Everything is really easy to understand and we can get our team all on the same page so that we are all able to use it. Really helpful. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The pay-per-user is a bit of a hassle. Maybe it would be better as a subscription service or package? Hard to tell if that would be more expensive for us or not. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

We can reach a large audience with our stories and encouragement. We are a non-profit and can get our life-changing stories to our stakeholders and donors. It is great! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kimberly A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly A.")
KA

Kimberly A.

Human Resources Director

Mid-Market (51-1000 emp.)

2/9/2023

"Love the ease and notifications!"

5/5

What do you like best about SimpleTexting?

It's so easy. We have other programs and still chose to use this service. It is so easy and notifies you via email when someone has responded. We use it for recruiting at our company. We get a better response rate than emails and phone calls. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The only thing, I would say is that you cant customize the area code. We do have some question the validity of the text because it does not come from our local area code. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

This service allows us to use templates for our reach outs and schedule text reminders for appointments set. And the pricing is great for us! Review collected by and hosted on G2.com.

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11/30/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Tre W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tre W.")
TW

Tre W.

Small-Business (50 or fewer emp.)

2/14/2023

"Great Simple System"

5/5

What do you like best about SimpleTexting?

I love that simple text is a use to use system. It connects with API, which makes my life more simple to use their system mix with all my systems with automation. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

The one thing i dislike is the contact limit. I have alot of SMS opt in but have found i had to update my contacts when it hit capacity Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

I have bad email deliverability, SMS help contact the client and let them know they have an email from us and it may be in junk and it also gave us a platform to chat with clients in real time Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Nazareth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nazareth S.")
NS

Nazareth S.

Chief Operations Officer

Small-Business (50 or fewer emp.)

9/16/2022

"The best non-ecommerce SMS marketing tool I’ve used"

5/5

What do you like best about SimpleTexting?

So far, SimpleTexting has had the best customer service experience from any product we use. Their platform has given us nearly no issues, and works as expected. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

There are no ways to filter inboxes based on undelivered messages (due to carrier errors, for example), which when we're sending large quantities of messages would simplify our processes. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Our mass messaging and our one-to-one communication with clients have been completely resolved. We are also able to seamlessly add and assign members of our team conversations and leave notes for each other. Review collected by and hosted on G2.com.

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2/23/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite

MB

Michael B.

Business Owner

Small-Business (50 or fewer emp.)

11/12/2022

"Simple Texting is the perfect partner and technology tool for me as a Business Owner."

5/5

What do you like best about SimpleTexting?

I like the immediate feedback that I see from my customers once I send out any type of campaign. Once I set up a campaign, I usually hit my sales target within a few days if not immediately that day. Review collected by and hosted on G2.com.

What do you dislike about SimpleTexting?

I dislike the limits on sending MMS campaigns. I realize that I can pay more with a short code to overcome this limit, however that means I would have to change my 800 number which my customers already have in their address book on their cell phones. Review collected by and hosted on G2.com.

What problems is SimpleTexting solving and how is that benefiting you?

Simple Texting helps me communicate effectively and quickly with customers, aides me in selling products directly to my customer base. My business performance has gone up significantly over the last 3 years that I have used Simple Texting. As far as I know, my competition does not use any type of SMS marketing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Questions about SimpleTexting? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about SimpleTexting
](https://www.g2.com/products/simpletexting/discussions/new)

GU

Guest User

What is SimpleTexting used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-simpletexting-used-for)

SM

Shane Megee
•
Last activity about 5 years ago

Skins - Light / Dark / Background

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/33381-skins-light-dark-background)

[
View all Discussions
](https://www.g2.com/products/simpletexting/discuss)

## Pricing Options

Pricing provided by SimpleTexting.

### 500 Credits

$39.00

Per Month

### 1,000 Credits

$59.00

Per Month

### 2,000 Credits

$89.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/simpletexting/pricing)

SimpleTexting Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a28e5c54882ddb1865f6e6c2184706e/ez-texting.png "Product Avatar Image")

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4.5/5(744)

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Textedly

4.6/5(1,398)

[
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SlickText

4.8/5(1,891)

[
Compare Now
](https://www.g2.com/compare/simpletexting-vs-slicktext)

##### 
##### SimpleTexting Features

Text Messaging

Bulk SMS

Two-Way Text Messaging

Text Scheduler

Features

SMS

SMS Platform

Reporting

Marketing Automation

Messaging Channels

SMS Messaging

Two way messaging

[
View More Features
](https://www.g2.com/products/simpletexting/features)

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##### Categories on G2

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