--- title: SimpleTexting Reviews meta_title: 'SimpleTexting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 642 reviews by the users' company size, role or industry to find out how SimpleTexting works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 642 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SimpleTexting Reviews **Vendor:** Sinch **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 642 ## About SimpleTexting SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management ## SimpleTexting Pros & Cons **What users like:** - Users find SimpleTexting to be **incredibly easy to use** , facilitating quick message sending and seamless setup. (2 reviews) - Users appreciate the **user-friendly messaging** of SimpleTexting, enhancing communication with customers through their toll-free number. (2 reviews) - Users love the **user-friendly text messaging** feature of SimpleTexting, making communication seamless and reliable with customers. (2 reviews) - Users value the **user-friendly analytics** of SimpleTexting, enhancing their ability to track communication effectiveness. (1 reviews) - Users appreciate the **well-documented API** of SimpleTexting, enhancing integration and response times with their systems. (1 reviews) - Users appreciate the **fast and effective chat support** provided by SimpleTexting, ensuring quick responses to inquiries. (1 reviews) - Users value the **seamless CRM integration** of SimpleTexting, enhancing communication and efficiency in their workflows. (1 reviews) - Users appreciate the **excellent customer support** of SimpleTexting, noting quick responses and helpful interactions through live chat. (1 reviews) - Documentation (1 reviews) - Easy Communication (1 reviews) **What users dislike:** - Users note **missing features** like automatic logout after password changes and suggest more affordable pricing options. (2 reviews) - Users face **access issues** as changing passwords doesn't log out previous sessions across devices, causing potential security concerns. (1 reviews) - Users report **unreliable chat notifications** and experience slow customer service response times during interactions. (1 reviews) - Users face **delay issues** during setup, despite experiencing faster turnaround times once operational. (1 reviews) - Users experience **delays in setup** despite a promising turnaround time, prolonging the overall process of using SimpleTexting. (1 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Users experience **messaging issues** , with invalid numbers and timing problems impacting critical communications and campaign efficiency. (1 reviews) - Users experience **notification issues** with SimpleTexting, as alerts are unreliable and texts often arrive late. (1 reviews) - Number Formatting (1 reviews) ## SimpleTexting Reviews ### 1. Simple but effective **Rating:** 4.0/5.0 stars **Reviewed by:** Roma G. | Product Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** It's helpful to be able to communicate with our clients in an easy and more accessible way. We were able to use our own number as well, which is a bonus. It's pretty simple to understand and has a lot of other apps it can connect to. **What do you dislike about SimpleTexting?** I wish it would connect with Google more. I also wish it had better automated response features. **What problems is SimpleTexting solving and how is that benefiting you?** Texting with clients without using a personal line or buying company phones has never been easier due to SimpleTexting. ### 2. Easy and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Nick N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** Simple Interface with no complicated features. Very easy to send outbound texts to people without having to jump through hoops. Additionally, the automations they offer also makes it very easy to create scalable texts campaigns without having to put in much effort. **What do you dislike about SimpleTexting?** The thing I don't like about SimpleTexting is that replies to people cost you credits which can be pretty consuming especially if you're having conversations over texts. Also, I don't like how they don't have read receipts for all messages so I can't tell if people are reading my messages or not. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting is helping us market to our customers better while giving us that additional fire power with another marketing channel that we have never used before. ### 3. Simple Texting for a Daily Devotional **Rating:** 5.0/5.0 stars **Reviewed by:** Chad H. | Elder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2018 **What do you like best about SimpleTexting?** We set up a drip campaign to send out a free daily devotional. It is completely automated, where we were previously manually e-mailing out each message. So this has saved us a tremendous amount of time. **What do you dislike about SimpleTexting?** People are unable sign back up for the devotional if they have already went through. We would like people to be able to unsubscribe and start back over at day 1. **Recommendations to others considering SimpleTexting:** This is a great program that can really help in automating getting messages out. There are many different ways that this program can be used. We are using the drip campaign to send out a daily devotional. There are a few nuances and areas for improvement, but overall this has really helped our church. **What problems is SimpleTexting solving and how is that benefiting you?** We are able to get the Word of God out to people on a daily basis and it is fully automated. It is saving us time to work on other things. So it has definately helped us to be more productive. ### 4. User-friendly text scheduling & management platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Susan F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about SimpleTexting?** I like the ability to schedule text messages in advance. Having an app I can access on my phone is great for weekend responses as well. **What do you dislike about SimpleTexting?** While I can create custom lists, importing through MailChimp could be improved (to align additional fields) and sorting lists could be easier. **What problems is SimpleTexting solving and how is that benefiting you?** We use SimpleTexting to communicate solely with our employees. I can schedule communications in advance and respond from anywhere via the app. I can also track engagement. ### 5. They live up to their name! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about SimpleTexting?** It's easy to use and manage! Has lots of features for customizing messages and creating unique subscribe listed for different campaigns. **What do you dislike about SimpleTexting?** The mobile app has little quirks, but nothing major that would so me from using service, just wish it worked more smoothly. **What problems is SimpleTexting solving and how is that benefiting you?** It allows me to remind customers & attendees about our events, and communicate follow ups with them effectively. ### 6. It works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about SimpleTexting?** It send texts like it supposed to generally **What do you dislike about SimpleTexting?** Very difficult to use and texts are not easy for format **What problems is SimpleTexting solving and how is that benefiting you?** Reaching clients when my emails end up in spam ### 7. Very simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** I love that I can use my own office phone number. I've tried other texting services before and it's the easiest by far. Plus, being able to add it to Zapier helps. **What do you dislike about SimpleTexting?** I do wish there was a way to connect it to OneDrive **What problems is SimpleTexting solving and how is that benefiting you?** We have 1200 or more clients and mailing things to them is expensive and we know most won't get read. This is a much cheaper and more efficient way to do things. ### 8. Great tool for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SimpleTexting?** Once you navigate the website, it is very easy to set up outgoing messages. We love using the scheduling option. I assist us with planning. We also like the snap shot of what the text will look like for the customer. **What do you dislike about SimpleTexting?** Maybe the fact that we are being charged monthly instead of per outgoing text. If our business didn't have a worthy advertisement for the month, we would be charged with or without a sent message. **What problems is SimpleTexting solving and how is that benefiting you?** Simple Texting is allowing us to reach loyal customers for a low advertising cost. Everyone uses text messaging, so we want to be using this avenue. ### 9. Intuitive product that is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Yoel R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about SimpleTexting?** Simple texting platform has an easy and intuitive interface. Users are able to schedule messages very well and are sent ontime without fail. The automated message response feature works very well and we able to blast bulk messages very well especially when we are doing promotions on various products. **What do you dislike about SimpleTexting?** Nothing to dislike so far. It works very great for us. **What problems is SimpleTexting solving and how is that benefiting you?** Simple texting is very simple to use platform . It's easy to schedule and blast bulk messages. Great reports especially when we want to see the message that have not been sent. I like aslo how we are able to remove duplicate contacts when sending messages. ### 10. The Most Seamless & Cost Effective SMS/MMS Platform Around! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin H. | Director of Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about SimpleTexting?** SimpleTexting unifies SMS/MMS contesting with a multitude of helpful tools and templates to assist in growing your subscriber lists. Additionally, the price per sent text is by far the most cost effective of any platform we've reviewed. It was an easy decision to move forward with Simpletexting and one we would make again. **What do you dislike about SimpleTexting?** There is little to dislike; however, I do wish the Customer Service response times were a bit shorter. We have multiple client accounts on Simpletexting and occasionally it's a bit difficult to get responses in a timely manner. **What problems is SimpleTexting solving and how is that benefiting you?** Our agency specializes in digital ticket sales in the Live Event and Comedy space. Reaching our subscribers directly with ticket offers and ticket deals has increased our "last minute" ticket purchases. SimpleTexting has allowed us to reach people directly in a cost-effective and results-driven manner. ### 11. Amazing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Yurani C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** How easy it is to import and add new names. I run an insurance business and send birthday texts each month, so this makes it so quick and easy! Thank you guys! I love the app as well! **What do you dislike about SimpleTexting?** Sometimes the app will suspend/glicth on it's own. I also think that the passwords requirement is TOO long and difficult to remember, especially when all your other passwords are short **What problems is SimpleTexting solving and how is that benefiting you?** Helping me send my monthly birthday text messages to my current insurance customer. I run a very fast paced and in demand agency and it helps me stay organized., year after year ### 12. So far so good! **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah W. | Administrative Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about SimpleTexting?** I thought the process of signing up and virtual tour of the website was easy to navigate and helpful. We are a not-for-profit, so I like that we can have separate contact lists for our donors, parents, clients and especially our volunteers. It also seems like the support team is widely available and easy to get a hold of. **What do you dislike about SimpleTexting?** It would be nice to not have an 866 number, but I understand why that is necessary. Perhaps a lower tier of maybe 250 or so credits could be useful in our situation since we won't be using Simple Texting for marketing purposes mostly. **What problems is SimpleTexting solving and how is that benefiting you?** Simple Texting will hopefully help us solve an issue we were having of getting the parents of our clients to sign their waiver forms. Although we were collecting parent emails, it seems there were often small misspellings or the clients were putting their own email addresses, never making it to the parents. If we can text parents a link directly I believe the forms will have a higher return rate. I also think removing the necessity for a third-party app like Slack will be a better option for keeping our volunteers in the loop on upcoming events. ### 13. We love simpletexting **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about SimpleTexting?** We really like the campaigns we can send to all our clients on SimpleTexting **What do you dislike about SimpleTexting?** We cannot attach more than 2 images to an MMS message **What problems is SimpleTexting solving and how is that benefiting you?** We need multiple people in our company sending messages from one number and we can do that with Simpletexting ### 14. SimpleTexting - Great tool, easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Virtual / inside sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SimpleTexting?** SimpleTexting has an interface that, despite being quite simple, has everything you're looking for within reach without having to get lost looking for the tools you need. Its interface when writing messages is very friendly and capable of showing you what your messages to share would look like. Its large number of rates is excellent for small companies like ours to select the best option and the one that best fits our client base. Their prices are fair according to the number of credits and as I mentioned, all this is according to the disposition of each entity or company. The ability to form customer groups (ie contacts) is a much-needed one. The integration of applications, although I have not used all of them, is a very good inclusion and I am intrigued by the use that it can bring to my company. They have a good technical support team that is very aware of the needs that one may need. **What do you dislike about SimpleTexting?** Nothing to hate, perhaps it would be very helpful in a system that details the number of credits, that is, as a history, detailing how many credits were used per message and data on the date of delivery. I know that many of these weaknesses are minimal and that it is surely something that not many care about. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting is helping my business grow. The system of sending messages to multiple people is a tool that is helping us to keep the client up to date on any offer or announcement that we want them to receive. SimpleTexting makes it easy for us to control our customers. The platform is equipped with good segregation tools to be able to send messages to the relevant customer groups and not overwhelm the other groups that do not require certain information. ### 15. Great tool for Communication! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher K. | Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** SimpleTexting is easy to use for mass texts and individual conversations. The overall function and flow mesh well! I have a great account rep too. He's quick to respond to any questions I have! **What do you dislike about SimpleTexting?** I don't have any complaints, everything is easy and effective! **What problems is SimpleTexting solving and how is that benefiting you?** As an organization, we need to communicate with clients on a personal level and on a group level. We are able to have an individual, team, and organizational accounts to keep everything organized the way we want it! ### 16. Easy and affordable for a Small Business to stay current without it being pricey. **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about SimpleTexting?** The best thing we love about Simple Texting is the customer support department. They are quick to respond and accurate in helping figure out best practices. **What do you dislike about SimpleTexting?** I have been a satisfied customer for more than a year. I would love more promotions on free texting and digital texting. That would enable us to access more of our potential clients. **What problems is SimpleTexting solving and how is that benefiting you?** Sending simple messages in our own language so I customers can understand. ### 17. A fantastic tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about SimpleTexting?** How easy it is to use and how recipients can respond back to campaigns. **What do you dislike about SimpleTexting?** Campaigns can't be reopened to send a second message. **What problems is SimpleTexting solving and how is that benefiting you?** How to send notices to an apartment complex after a disaster hit. ### 18. It is what it says - Simple Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** It takes me under five minutes each week to notify the three teams serving on Sunday. As opposed to wondering if they were listening to their voicemails. **What do you dislike about SimpleTexting?** I don't think there are any downsides that I have found! **What problems is SimpleTexting solving and how is that benefiting you?** Folks seem to respond quicker and more consistently when texted as opposed to emails or calls. ### 19. Easy to use and few glitches! **Rating:** 4.5/5.0 stars **Reviewed by:** jonathan p. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about SimpleTexting?** I used some other companies in the past, and it was a nightmare. SimpleTexting is very competitive and their customer service is GREAT and fast to reply. Highly recommend **What do you dislike about SimpleTexting?** I wish there was a way to organize the lists better and add individual contacts to groups. **Recommendations to others considering SimpleTexting:** Affordable and great service **What problems is SimpleTexting solving and how is that benefiting you?** Recurring automated messages ### 20. Versatile & amazingly easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Malachi M. | Recruiting Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about SimpleTexting?** The data collection feature has to be one of the best & easiest features to use! It has taken recruiting to a whole new level! Now when candidates apply through our toll-free number I know exactly who I'm talking to thanks to the simple data collection feature that I have set up to collect their first & last name as well as just a fun fact about them! **What do you dislike about SimpleTexting?** I havent really run into anything that has caused me to dislike simple texting! The reps are super helpful & will answer any question you need in simple & full details! **What problems is SimpleTexting solving and how is that benefiting you?** Simple texting has been the solution to a number of things for my department! My candidates no longer get lost in a sea of personal & professional text messages! And the best part is it does it all nearly on its own! It has also given us a new way to connect with our customers! ### 21. Very easy platform to use and EXCELLENT customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Empress M. | IT Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about SimpleTexting?** Simple texting is a very easy-to-use platform. Just like the name states, its simple! I have used this platform for two very different clients, and works great for any use case. **What do you dislike about SimpleTexting?** I have no complaints about the software at all. Any issues or questions I have were quickly resolved. **What problems is SimpleTexting solving and how is that benefiting you?** We need to send messages to students in our organization and Simple Text allows us to provide communications to hundreds of participants with a click of a button. ### 22. Excellent Product and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2023 **What do you like best about SimpleTexting?** SimpleTexting is easy to use and has great customer service. We recently launched a text-to-win campaign, which went well. Setup was a breeze, and the few questions I had were answered quickly. **What do you dislike about SimpleTexting?** I wish SimpleTexting had a few more integrations and a feature that allowed you to schedule multiple text-to-win campaigns at once. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting is helping us reach our customers on their mobile devices. ### 23. Easy to use and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh P. | Franchise Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2023 **What do you like best about SimpleTexting?** Their support team is top notch and fast when I have questions on an already easy to use platform. **What do you dislike about SimpleTexting?** nothing so far - it has worked for all of my needs **What problems is SimpleTexting solving and how is that benefiting you?** Marketing to consumers instead of email (which is overlooked these days) ### 24. Super simple and powerful CX product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SimpleTexting?** SimpleTexting has an Inbox, Campaigns capabilities and simple automation in an easy-to-use package, which is powerful. Also, the Apps and Integrations are very useful when you have other systems that you already use. But primarily I like the speed and simplicity. **What do you dislike about SimpleTexting?** I would like to have deeper reporting. Ability to see ROI across the various ways I communicate with customers. Also, I would love to embed the Inbox in the custom application I use internally - heard this is coming in the future. **What problems is SimpleTexting solving and how is that benefiting you?** My customers don't respond well to emails - they need to act in the moment. So, contacting them via SMS is very effective. Also, it is useful to have one place to see all my Contacts and how I communicate with them via mobile messaging. ### 25. Great app and platform - awesome way to communicate with customer base **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | IT - Business Strategy Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about SimpleTexting?** It's easy to use and integrates well with our platforms. I like the design of the platform and the way that we can segment lists. So far it has been better than other texting services out there. **What do you dislike about SimpleTexting?** The platform logs you out so from a mobile stand point we can miss notifications. We are constantly on the go and work from different locations and don't always have access to our laptops. **What problems is SimpleTexting solving and how is that benefiting you?** Simple texting allows us to access client inquiries easily, but it also allows us to have client management. For us, we use workflows to send notifications to team members when we have new inquries and simple text allows us to answer those on the go. ### 26. So far so good! Will update once further in. **Rating:** 4.5/5.0 stars **Reviewed by:** Leah T. | Marketing/Sales/Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about SimpleTexting?** Great customer service, clear pricing, walkthrough videos, and appears to meet current needs. The representatives took time to go over all of my questions and didn't shy away from pricing questions and discussing additional fees for sending extra texts. **What do you dislike about SimpleTexting?** This is an up-and-coming business that doesn't have all the reviews and clientele of other similar services. I haven't used it enough yet to discover prominent areas that I like or dislike - if able, I'll update once we send out a few text campaigns. They said that they won't allow us to go over our sending limit without authorization - this is a huge plus! **What problems is SimpleTexting solving and how is that benefiting you?** Helping us have a system and process for sending our customers discounts and notifying them of upcoming events/promotions. This is our first time investing in a texting platform. ### 27. Seems perfect for my needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about SimpleTexting?** I like how easy it is to put together a message for my followers to receive and how simple it is to schedule the messages to be sent out by my team. It really was easy to set up and use. **What do you dislike about SimpleTexting?** The price is extremely steep especially for a campaign that is just starting out. I wish they had more ways that you could earn extra credits as you use the service. I am not sure how much I am using at any given time. **What problems is SimpleTexting solving and how is that benefiting you?** I was trying to figure out how to text voters and SimpleTexting has solved that problem. I like that I am able to get people's names and phonenumbers to use for campaign notifications. ### 28. SimpleTexting (easy to use and work with) **Rating:** 5.0/5.0 stars **Reviewed by:** Vafa H. | Art Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** The most helpful thing about SimpleTexting is it is easy to use interface. You can quickly set up a text blast and send it off. **What do you dislike about SimpleTexting?** I do not dislike anything about SimpleTexting. **What problems is SimpleTexting solving and how is that benefiting you?** We are able to reach message people and market through text messaging. ### 29. It's name says it all **Rating:** 5.0/5.0 stars **Reviewed by:** Bob B. | Chairperson, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2023 **What do you like best about SimpleTexting?** I have throughly enjoyed the simplicity of this service. The integration with our other forms of contact make it ideal for a mission organization like ours. **What do you dislike about SimpleTexting?** I wish we could incorporate more SMS for less cost **What problems is SimpleTexting solving and how is that benefiting you?** Reminding our clients of events and commitments ### 30. Great system for mass text to members **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about SimpleTexting?** We are able to message a last ge number of individuals all at once **What do you dislike about SimpleTexting?** I feel the number of characters can be extended **What problems is SimpleTexting solving and how is that benefiting you?** We no longer send out individual text messages. Simple texting allows us to reach more people in one platform. ### 31. Great support leading up to purchasing **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | Tech coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2022 **What do you like best about SimpleTexting?** The initial chat function with SimpleTexting was efficient and easy to use. They're eager to accept questions along the way, and happy to help as needed. My questions were related to particular usage I was hoping to accomplish. **What do you dislike about SimpleTexting?** When I reviewed the initial training videos online, I didn't find them helpful topics. Initially, I was hoping to find straightforward ways to document permission for using a list for those of us who already had an established group to text. **What problems is SimpleTexting solving and how is that benefiting you?** The benefit of using SimpleTexting so far is to be able to tailor specific messages to specific groups. Not all groups need the same message or frequency. This system allows us to be flexible. ### 32. Easy to use and Great for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Swati R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about SimpleTexting?** You get an app on your phone to check any incoming msgs from if you need to. **What do you dislike about SimpleTexting?** Difficult to download Image.The images gets dowloaded in jiff format **What problems is SimpleTexting solving and how is that benefiting you?** We can receive and send texts internatonal. ### 33. Amazing texting service with even better support! **Rating:** 5.0/5.0 stars **Reviewed by:** Paige R. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** The most helpful thing about Simpletexting is the support! Every time we have a problem, Simpletexting support is quick and efficient in helping us resolve issues. The texting service is, just as the site says, simple. It's affordable and user-friendly! **What do you dislike about SimpleTexting?** The downside is it does stop working occasionally, which means if this is a primary communication platform for you and clients, you have no idea what messages are coming in. That is lost clientele and money. **What problems is SimpleTexting solving and how is that benefiting you?** Simple texting gives busy clients a way to communicate with us when it is convenient for them. Instead of calling our business number, they can text it, and we will see it immediately! No second number is necessary. ### 34. Very Helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** Through Simple Texting, we are able to reach households we would otherwise not be able to reach. It helps us to schedule appointments and makes it easy for households to reach us and ask us questions, too. **What do you dislike about SimpleTexting?** The reporting can be a bit clunky, but overall it's still pretty user-friendly. Perhaps if there was a way to save customized reports so they wouldn't need to be recreated every month or quarter, that would be helpful. **What problems is SimpleTexting solving and how is that benefiting you?** Many of the households we serve reach out to us through a webform, and we were finding that we were having a difficult time reaching them through phone or email (even though they had reached out to us for help). Now that we can text them to schedule a time to talk over the phone or answer easy questions, we've not only been able to reach them but also eliminated extra time staff used to spend trying to reach them by phone multiple times. ### 35. Mass Comms Must Have **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Director of People & Culture, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about SimpleTexting?** The ease of use is by far what I like best about SimpleTexting. Even if you have never been on their web-based platform before, you will still be able to navigate and complete different actions. **What do you dislike about SimpleTexting?** It is really difficult to talk to a human sometimes. Chat is always available, however, sometimes it is easier to just pick up the phone and talk about it. Twice now, the lines were busy and the automated system made me enter my call back number, however, I never received a callback. **Recommendations to others considering SimpleTexting:** At a minimum book a Demo, that in itself will be enough convincing. **What problems is SimpleTexting solving and how is that benefiting you?** We just finished writing our organization's Emergency Operations Plan and needed a mass communications tool that we could use in the event of an emergency. Simple texting is going to allow our organization to communicate crucial information in real-time to our employees with just a few clicks. ### 36. Simple text is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about SimpleTexting?** It is easy to use. The staff is super helpful, and they never keep you waiting. Simple texting has helped us grow our business. **What do you dislike about SimpleTexting?** I can't say there is anything that I dislike. They have always fixed the problem on the spot **What problems is SimpleTexting solving and how is that benefiting you?** It helps me save time as it sends out a multi-text campaign. ### 37. Simple Texting has accelerated my business growth! 10X **Rating:** 5.0/5.0 stars **Reviewed by:** Drew S. | Owner and Operator if Shane Enterprises LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SimpleTexting?** I am a fan of the simplicity of the user interface, the live chat support, the ability to organize my contacts into separate lists, and schedule future responses. **What do you dislike about SimpleTexting?** I wish there was better organization and management of each contact. I would like to be able to group certain contacts by tags, categories I can create, and create tasks for each contact. **What problems is SimpleTexting solving and how is that benefiting you?** I wanted to maximize my spending on the number of monthly messages I could make. Reiel understood my business needs and was able to help me better understand how the credit system works and was able to provide additional credits to utilize so I could continue my business efforts. ### 38. Love this App **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola G. | Sales & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about SimpleTexting?** Responses are instant, notifications to emails are quick if you miss something. **What do you dislike about SimpleTexting?** I wish you could archive chats, maybe you can? **What problems is SimpleTexting solving and how is that benefiting you?** Great for contacting clients who can't answer the phone during the work day but can send a quick text. ### 39. Best bang for your buck **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | National Director Partner Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about SimpleTexting?** Super easy and straightforward to use, unlike other platforms out there. The cost is also great, well below what I would expect to pay from this platform. Recommend to everyone. **What do you dislike about SimpleTexting?** Honestly, I cannot say anything about not liking this platform. When things go down, it is permanently fixed right away. We even get notified when it is down and back up. **What problems is SimpleTexting solving and how is that benefiting you?** They allow me to have many different numbers and conversations about recruiting new employees and even new customers. When we use this application, we get more work done than if we use our phones. ### 40. Great SMS marketing at a great price **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about SimpleTexting?** Simple Texting is like the name says simple. You can easily create campaigns and keywords. I just found out you can use Zapier to create contacts which means we can use our current form to gather new subscribers. Our company is working on creating a single source of data, so I'm looking forward to using the APIs in the future. **What do you dislike about SimpleTexting?** So far I haven't found anything to dislike. I am new to SMS marketing so I'm sure I'll find things I'll want, but for now, everything is working great. **What problems is SimpleTexting solving and how is that benefiting you?** We have been struggling to improve our Google Business reviews and texting was the answer. We receive the most Google reviews the day we send out texts. We've already increased our score by .4 stars in just a month. ### 41. I have recommended simple texting to others already! **Rating:** 5.0/5.0 stars **Reviewed by:** My Little D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** I like how user friendly it is, they have great customer service, and I appreciate that there are no limits to the number of contacts that you are allowed to have **What do you dislike about SimpleTexting?** I would appreciate a way to see if another plan would be a better fit for my business based on my previous month's usage. I would also love to see a referral program because I have recommended several businesses to use it **What problems is SimpleTexting solving and how is that benefiting you?** I am able to reach my clients easily, and in a more direct way than social media or emails. We have seen growth in our business since the very first message that we sent ### 42. Simple Texting Review (jonathan@evntsgroup.com) **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleTexting?** The ease of the interface is very simple and easy to learn. **What do you dislike about SimpleTexting?** The pricing structure can be a little confusing to understand. **What problems is SimpleTexting solving and how is that benefiting you?** Sending texts through API to our users ### 43. Robust, Easy to Use and integrates with 1000's of apps **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SimpleTexting?** Easy to connect with team members and delivers fast **What do you dislike about SimpleTexting?** I have been using this for 1 year and have not found anything I dislike **What problems is SimpleTexting solving and how is that benefiting you?** It's allowing me to connect to my team members in real time ### 44. Excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim E. | Registered Massage Therapist at Feasey Chiropractic and Wellness Centre, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about SimpleTexting?** The customer service is remarkable! They are friendly, helpful, you don't sit on hold for very long and knowledgeable. **What do you dislike about SimpleTexting?** There are several things which I noticed could improve as I am a newcomer to this site and some things jump out at me. It's not correct to say "Dislike" but more like needs improvement. 1. I am stuck inputting my contacts one at a time. My CSV list just wouldn't work so as I am inputting one contact at a time, I realize the ADD CONTACT blue button has a drop down menu to "MANUALLY ADD CONTACT". This is tedious as all hell and should have it's now separate button to make inputting thousands of names/text numbers quicker. 2. On the iPhone app, the font is too small. I can read font on other apps but there is no way to increase the font on Simple Texting's iPhone app. You can increase the size of the iPhone app but definitely no way to increase Simple Texting's own font. That makes it frustrating having to dig for glasses when the issue could be improved if the font was double the size. 3. When you have a contact list, it would be a nice feature to be able to have a default list as I am using only 1 list but when inputting a new name/text number, I have to click on the drop down menut for Connect to list. There is a Select All which is kind of a default in a way but being able to set an automatic default would be nice, something you can turn on and turn off. Tim **What problems is SimpleTexting solving and how is that benefiting you?** Due to Covid, I suddenly for the first time in 26 years have to message clients to remind them to come in for massage therapy. Who knew a pandemic would have me hunting for a system to remind people to come in for a massage? ### 45. Simple and powerful - SimpleTexting is transforming how we engage & retain customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Walker L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about SimpleTexting?** Lists and keywords make it easy to send campaigns to the right contacts, and the inbox design makes real conversations natural and fast. And don't forget the away message for when you're not going to be able to respond quickly! I haven't messed with the API yet, but I'm confident that will really make integration with our website even better than the already-easy web forms. **What do you dislike about SimpleTexting?** 1. I'm not sure "segments" are more useful than lists. I may need to do a bit more learning there. 2. It was a little difficult to change the html on a web form to grab parameters from a page url. I should learn to use an API i guess. **Recommendations to others considering SimpleTexting:** Do it. **What problems is SimpleTexting solving and how is that benefiting you?** this is superior lead capture, nurture and superior customer service. Everyone's emails are too full - you can't miss with a text. ### 46. Simple texting has helped us increase our communication with students and parents. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer K. | Student Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about SimpleTexting?** We like how quick and easy it is to text parents of our students from the inbox. **What do you dislike about SimpleTexting?** Creating lists is tedious. It would be nice not to have to go through a series of 5 clicks to add an individual to a list. **What problems is SimpleTexting solving and how is that benefiting you?** SimpleTexting helps us communicate with our students' parents that are otherwise often difficult to communicate with. ### 47. Support went over and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan J. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about SimpleTexting?** It is in the name. It is simple and easy to work with. SimpleTexting has very rigorous rules and regulations so you know your subscribers are safe and can trust their personal data with SimpleTexting **What do you dislike about SimpleTexting?** I would love to see more automation/campaign features as we do with email (eg. drip campaigns) or more in-depth data to collect from our subscribers. sharing data between platforms is a must for us. **What problems is SimpleTexting solving and how is that benefiting you?** Reaching subscribers directly is always key for business and SimpleTexting allows us to do this best. ### 48. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke K. | Marketing Director & VP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** The best thing about SimpleTexting is the customer support that we recieve. With other providers we have used in the past, we are often left waiting for support/help for days. SimpleTexting has great chat support that allows us to keep our marketing campaigns running smoothly. Thanks to the whole support team, especially Rob! **What do you dislike about SimpleTexting?** How often our toll-free number gets blocked. Sometimes, people unsubscribe from our lists when they have already purchased our product and do not need another one. In most cases, this is a good thing because we have helped them make a purchase, but this is seen as a bad thing and we are often blocked for it. **What problems is SimpleTexting solving and how is that benefiting you?** SimplyTexting helps us stay in touch with our customers in real-time, communicate with them as real human beings (not robots). This allows us to maintain our human approach to customer support. ### 49. great sms tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about SimpleTexting?** The website is very user-friendly and good-looking. What's more, it provides many functions like web sign-up forms, subscriber management and analytics. It benefits our company a lot. And the customer support team responds quickly and professionally. **What do you dislike about SimpleTexting?** It would be better if it could automatically connect with Dropbox or AWS to save all the messages we send and receive. Also, we are looking forward to more kinds of analytic reports. **What problems is SimpleTexting solving and how is that benefiting you?** It helps our company to send SMS in an easy way. It benefits us in making marketing campaigns and recruiting providers nationwide at a quite low cost. We don't have to call our potential providers one by one, it saves our time. ### 50. Simple Texting has made SMS marketing easy for us **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby R. | Marketing & Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about SimpleTexting?** The platform is really simple to use and we've been able to build a comprehensive SMS marketing list. There are a lot of capabilities, from surveys to polls to individual texting that has enhanced our customer experience. **What do you dislike about SimpleTexting?** There used to be more capabilities, like a more personalized SMS marketing experience, but with the new laws impacting this space, things have changed a bit. So i wish there were more ways to engage. **What problems is SimpleTexting solving and how is that benefiting you?** They helps us to connect with our residents, with employees, etc. We didn't used to have a great way to easily connect, and this has worked much better than emails. ## SimpleTexting Discussions - [Skins - Light / Dark / Background](https://www.g2.com/discussions/33381-skins-light-dark-background) - 1 comment, 2 upvotes - [What is SMS?](https://www.g2.com/discussions/what-is-sms) - 1 comment, 2 upvotes - [How do I automate](https://www.g2.com/discussions/how-do-i-automate) - 1 comment, 1 upvote - [We would like a simple to use "secure portal site".](https://www.g2.com/discussions/we-would-like-a-simple-to-use-secure-portal-site) - 1 comment, 1 upvote - [Is there a way to group different messages under the same campaign?](https://www.g2.com/discussions/is-there-a-way-to-group-different-messages-under-the-same-campaign) - 1 comment, 1 upvote - [View SimpleTexting pricing details and edition comparison](https://www.g2.com/products/simpletexting/reviews?category=cms&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+00%3A43%3A55+-0500&secure%5Bsession_id%5D=4e2f204f-bd06-415f-9815-4f8f58fa15be&secure%5Btoken%5D=f8022be45a05f5345ce97b36e7d73f68cf9f7bf79f30000d70ecfc2a342ef08e&format=llm_user) ## SimpleTexting Integrations - [Zapier](https://www.g2.com/products/zapier/reviews) ## SimpleTexting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Two way messaging **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Features** - Integrated App - SMS ## Top SimpleTexting Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,375 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,464 reviews)