# nCino&#39;s Mortgage Suite Reviews
**Vendor:** nCino Opco  
**Category:** [Loan Management Software](https://www.g2.com/categories/loan-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 95
## About nCino&#39;s Mortgage Suite
The nCino Platform revolutionizes mortgage lending by driving efficiency, collaboration, and exceptional borrower experiences. nCino Mortgage automates workflows to connect every stage, accelerate processes, and reduce errors; leverages real-time insights using AI, improving decisions, reducing risks, and enhancing lending outcomes; enables seamless collaboration, uniting teams for a smooth and efficient lending process; and integrates adaptable solutions that grow with your institution to meet demand, regulations, and market shifts.&amp;nbsp;




## nCino&#39;s Mortgage Suite Reviews
  ### 1. SimpleNexus to NCino - A Regressive Hit to UX

**Rating:** 1.0/5.0 stars

**Reviewed by:** John M. | Loan Officer/MLO (NMLS #138061), Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about nCino's Mortgage Suite?**

Not much.  The UX has been severely damaged by the NCino acquisition of SimpleNexus.  It's clunky, creates additional time and effort spent on each and every inbound application, and for a system that lacks easy customization, has some pretty dismal defaults in place.

**What do you dislike about nCino's Mortgage Suite?**

The user experience for a loan officer has been drastically diminished by NCino's lack of flexibility and lack of customization.  The platform now requires a loan officer to perform tasks of a data entry clerk, costing valuable time and adding friction to the origination process, harming the overall customer experience.  Their basic app is terrible and misses numerous required fields on loan applications, and  the messaging for in-process applications is pathetically done.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Not many, since the NCino acquistion, the system creates more problems than it solves.  Partial applications are a regular occurrence, defeating the entire point of a digital application.

  ### 2. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken H. | Operator/Partner - The Ken Hoover Real Estate Group, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about nCino's Mortgage Suite?**

Easy to navigate with the options I want.

**What do you dislike about nCino's Mortgage Suite?**

I like everything about the mortgage app.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Customer interactions

  ### 3. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about nCino's Mortgage Suite?**

I am able to connect with other mortgage lenders and prospective clients. It helps me to keep track of who I have in my pipeline and communicate efficiently with the mortgage lender.

**What do you dislike about nCino's Mortgage Suite?**

Honestly I don't really dislike anything about the platform at the moment

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

It's helping me solve efficiency problems when working with clients. I'm able to stay more in the loop when working along side of the mortgage lender and my client.

  ### 4. Great application that keeps improving itself.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rain W. | Mortgage Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about nCino's Mortgage Suite?**

One of the best things about using this simple Nexus mortgage platform is the simplicity. You pick the type of loan you'd like to do put in a little information and it'll give you back comparisons that won't violate respa. For a client it's easy to read, with charts that make principal and interest understandable. Sending out an approval letter with this is a strong feature. Agents  want their approval letter fast, this gets the letters done fast. Anywhere I'm at I can shoot out a professional looking comparison, pre-approval letter, and analysis of mortgage loans. As most loan officers know we're never in a convenient place when somebody wants and approval letter right away. This is the asset everyone needs.

**What do you dislike about nCino's Mortgage Suite?**

When I want to change my picture or my address I find it difficult. This could be me, I probably should email and ask for directions on how to get my information input changed.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I'm rarely in front of my computer. If I need loan information I need it from my cellphone. People constantly will ask for new comparisons and estimates that drive our business. This application saves on portability and convenience.

  ### 5. Extremely easy to use, share and access on the go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about nCino's Mortgage Suite?**

It's incredibly easy to share with referral partners and clients.  So many of our activites are online, or through an app. Borrowers expect to have easy access to their mortgage loan.

**What do you dislike about nCino's Mortgage Suite?**

I have no complaints. It's been very easy to use and to share with everyone

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Getting my information to then easily and quickly.

  ### 6. Simple… it is right in the name!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about nCino's Mortgage Suite?**

I love the ability to quickly text the app to my borrowers. The days of lengthy, phone calls and manual applications are long gone, but this is next level convenient..

**What do you dislike about nCino's Mortgage Suite?**

I would love to give you constructive feedback, but there is nothing that I dislike.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

They have been very responsive about any questions we have, and we have users at every level of mortgage experience. I happen to have 20+ years of experience and find a program for easy and convenient.

  ### 7. Simple Nexus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randall G. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about nCino's Mortgage Suite?**

Simple Nexus has made my worklife so much easier. Love it. My clients love it. It's easy to use

**What do you dislike about nCino's Mortgage Suite?**

The app is extremly easy to install and use. My clients love it and my agents absolutely love it.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Sometimes it doesn't connect well with Encompass and creates some strange errors.

  ### 8. Like the app and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geanette G. | Licensed Mortgage Originator- NMLS# 328026, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about nCino's Mortgage Suite?**

Easy to navigate and use and for documents to be uploaded.

**What do you dislike about nCino's Mortgage Suite?**

Too many questions for borrowers to answer.

**Recommendations to others considering nCino's Mortgage Suite:**

Give it a try. Very helpful and useful.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Problems about double application and not transferring to new file.

  ### 9. Very clear and organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boston T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about nCino's Mortgage Suite?**

Its easy to use and is extremely helpful with helping me organize my pipeline.

**What do you dislike about nCino's Mortgage Suite?**

Nothing. i havent had a negative experience still.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

its allowiing me to be able to send documents quickly to borrowers without having to log on to my computer every time i want to do something or access something.

  ### 10. Very easy to use and Share

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaun D. | Licensed Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about nCino's Mortgage Suite?**

Both the lender and Realtor are updated countinuously during the buyers loan process

**What do you dislike about nCino's Mortgage Suite?**

I have not found any downsides to it so far

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

None

  ### 11. I love the experience that my customers have when using simple nexus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Faith Camille W. | Branch Manager , Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about nCino's Mortgage Suite?**

This platform is user-friendly and easy to help customers to work through the process of using.

**What do you dislike about nCino's Mortgage Suite?**

I don't have any thing that i dislike  about this platform. When in need of an additonal service, they work well with IT to get it done.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Ease of sharing my info, co branding with partners and ease of applying on line at any time.

  ### 12. Quickest and fastest approval

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sammatha L. | Delivery driver, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about nCino's Mortgage Suite?**

I liked the simple easy to complete online forms and the quick call back received to proceed. Along with the app to use to finish up the process like with uploading the required paperwork. The fact we could do it on our own time with our busy lives and they were still there once we got it all turned in.

**What do you dislike about nCino's Mortgage Suite?**

I didn't like nothing! I enjoyed the ease and simplicity of the entire process! Honestly I don't know what about this that anyone would have an issue with, it's perfect for first timers or people who've done it more than once!

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The problems I think it might have is just on the user end such as good connection but I guess that's not really the platform itself so I'd say no bugs that I have experienced.

  ### 13. It is an extremely valuable tool in my business to give customers a way to apply for a mortgage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim J. | Mortgage Loan Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about nCino's Mortgage Suite?**

It is an extremely valuable tool in my business to give customers a way to apply for a mortgage.   Customers can apply at their convenience with a mobile app, laptops, etc.
It is easy for us to retrieve and decision the application once completed.  Also, we get text message and other notifications once the customer has completed the application.
Also, it is easy for customers to upload needed support documentation for the loan such as ID, pay stubs, bank statements and other documents.

**What do you dislike about nCino's Mortgage Suite?**

Everything is working well.  I really like the system.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

It makes it easier for me to have the ability for the customer to complete the online application
And they can upload supporting documents securely to the file.

  ### 14. nCino CLA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giorgio Ranieri B. | Strategy Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about nCino's Mortgage Suite?**

Seamless experience across all sections of a loan blueprint

**What do you dislike about nCino's Mortgage Suite?**

The only downside is that not all markets especially in GCC can benefit from it

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Legacy systems that do not speak to each other and create issues in the Loan lifecycle for the bank user

  ### 15. Review for mortgage app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronnie C. | Licensed Real Estate Professional, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2023

**What do you like best about nCino's Mortgage Suite?**

It's simplicity and it never crashes or glitches

**What do you dislike about nCino's Mortgage Suite?**

Nothing about it is disliked. Very user friendly and that's a good thing

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The time gap between realtor-client-lender and getting them to transact

  ### 16. They were quick and got right in my loan without delay.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda M. | SIGNING AGENT, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2022

**What do you like best about nCino's Mortgage Suite?**

The ease of the process and the loan officer's ability to get it done so fast. I contacted them. They did not contact me and I'm so glad I did. I am a Signing Agent and I know the problems people have complained to me about with others such as Bank of America, Freedom, Regions and many more that's why I chose these people instead of Rocket, quicken and a host of others.

**What do you dislike about nCino's Mortgage Suite?**

I'm not disappointed or unhappy with anything about the process, the people, the time or anything.

They are better because they reply immediately to your calls or texts and supply you with the info that you need and are always available throughout the process and don't test you like a number. They respect you and hold you in complete privacy.

**Recommendations to others considering nCino's Mortgage Suite:**

This is the best platform for sure.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The ease and the confidence that now I have a source that is helpful and reliable and there when I need them and I they don't give you the run around and pass you off to the next person and place you on long holds only to deliver your call to the wrong department.

  ### 17. Convenience for quick and easy transactions!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi G. | REALTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about nCino's Mortgage Suite?**

Being able to be on the same platform as my client and their chosen lender to know exactly where we are at in the loan process makes transaction coordination very easy.

**What do you dislike about nCino's Mortgage Suite?**

I have not experienced any down fall with simple nexus

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Having to email the lender and wait for a response is time consuming. Having all the answers at my fingertips provides for a seamless transaction.

  ### 18. excellent service. Great technology. customer friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mat R. | President- Southern Lending, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about nCino's Mortgage Suite?**

easy access for my customers. technology for updating the customer through the milestones is excellent.

**What do you dislike about nCino's Mortgage Suite?**

not much that i dislike. when a buyer has used simple nexus in the past with a different lender, system sometimes has trouble mapping deal to new LO

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

online access

  ### 19. Ease of use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott H. | Vice President - Area Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about nCino's Mortgage Suite?**

The app! Using the app makes it super easy to partner with any referral source.

**What do you dislike about nCino's Mortgage Suite?**

When I log in to the site, under tasks, it's unclear to me if the Borrower has completed a specific task or if the system has "updated" the task or document...

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

A quick way and user friendly way to start the application for Borrowers

  ### 20. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2022

**What do you like best about nCino's Mortgage Suite?**

App is very user friendly, and allows you to message from it and take notes.

**What do you dislike about nCino's Mortgage Suite?**

No to dislike about the app or it's operating platform.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Helps client upload docs from their phone. And anything that's mobile friendly is a plus these days!

  ### 21. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeanna C. | Residential Mortgage Loan Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about nCino's Mortgage Suite?**

Easy to use, love that I can access directly from my phone, export contacts, review tasks, and approve VOA's. 
My favorite is that I'm not tied to my desk!

**What do you dislike about nCino's Mortgage Suite?**

Would love to be able to submit a pre-approval, not just a pre-qual from site.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I'm able to be in the field and still have my files at my fingertips.

  ### 22. App super user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joel E. B. | Executive Housekeeping Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about nCino's Mortgage Suite?**

This app is easy to navigate through and everything works probably. It made the whole mortgage application process easier.

**What do you dislike about nCino's Mortgage Suite?**

I like the app. There's nothing bad I can think of. I could be me, but I think it take a bit to refresh, but other than that. Very nice app

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

It definitely helped with the communication and uploading documents to a safe place.

  ### 23. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua R. | Mortgage loan originator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about nCino's Mortgage Suite?**

Very user friendly and was of signing docs and collects docs is great!

**What do you dislike about nCino's Mortgage Suite?**

May be difficult for older clients to utilize.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Time to sign docs

  ### 24. Outstanding service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about nCino's Mortgage Suite?**

Wat is not to like? Truly exceptional service, I am really happy with their level of service overall

**What do you dislike about nCino's Mortgage Suite?**

There is no downside, everything is good on this app. No problems with the application.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

They are very diligent and resourceful in guiding you toward your goals. They really go beyond expectations in providing all needed info and resources, they guide you all the way toward home ownership.

  ### 25. Loan originator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina W. | Mortgage Loan Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about nCino's Mortgage Suite?**

Notification system  being able to keep everything in one place for everyone

**What do you dislike about nCino's Mortgage Suite?**

Slow to come up after a lot of contacts and data uploaded

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Idk

  ### 26. Uploading documents is a Breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2022

**What do you like best about nCino's Mortgage Suite?**

I like how easy it is to upload documents.

**What do you dislike about nCino's Mortgage Suite?**

If the document needs a signature but has incorrect information it won't let you take the document off your self. It needs to be taken off by the LO.

**Recommendations to others considering nCino's Mortgage Suite:**

Still do your research but definitely consider this platform. It is very convenient for your users and it is easy to get documents in real time.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

It is much easier to upload documents through the simple Nexus mortgage platform then it is to have to gather all of the papers and submit them by email or scan them or fax them. I like that it makes it easier for your loan officer to see what you've done in real time.

  ### 27. User Friendly Partner Site

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio H. | Real Estate Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about nCino's Mortgage Suite?**

Seeing what's happening with my client's loan process is critical. The partner side site makes that easy!

**What do you dislike about nCino's Mortgage Suite?**

I think it would be nice to have a one-click login option.

**Recommendations to others considering nCino's Mortgage Suite:**

Simply Nexus has been implemented with the current Loan Officer I'm working with on behalf of a client purchasing a home. While under contract on a home, it is critical for an agent to know what's happening with their buyer's finance process. Everyone looks to the selling agent- realtor to answer questions about the buyer's loan process. Simply Nexus allows me to efficiently my client's loan process without sending out follow-up emails to the lender.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

As a user on the B2B side, I am implementing planned site use while my client closes on a house. I find that this site provides peace of mind to me. As we gain more clientele, this site will continue to be useful.

  ### 28. Simple mortgage process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about nCino's Mortgage Suite?**

Having everything in one portal has kept the process organized. By also using docusign it has been fairly easy to complete considering all of the documents

**What do you dislike about nCino's Mortgage Suite?**

No complaints. If I had to say something, there were documents that were completed separately but were showing incomplete on my task list

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Allowing me to complete the Loan process during my busy schedule and reminding me of tasks that are due

  ### 29. Great for the younger gen!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devin Eskew T. | Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about nCino's Mortgage Suite?**

Getting my younger clients connected! They can easily upload they're docs and communicate with the lender about what it needed. The fact that you can see each users' activity is nice so I don't have to get constant updates from the lender.

**What do you dislike about nCino's Mortgage Suite?**

Sometimes the app notifications can be a bit in excess if you have multiple clients using the app continuously. The notification for each opening of the app seems to be the least useful... although the data of each login does remain useful.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I've been able to shorten response time, as well as  have seen an improvement in full commitments to uploading docs. With this, I can focus on client's needs rather than chasing down loose ends. Simply improving time doing my priorities.

  ### 30. Mortgage platform review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2022

**What do you like best about nCino's Mortgage Suite?**

Very user friendly, easy to toggle through different screens and get full use of the app!

**What do you dislike about nCino's Mortgage Suite?**

Everything was great snot the app except when I tried to retrieve the messages I couldn't, it would kick me back to the Home Screen and never open the message

**Recommendations to others considering nCino's Mortgage Suite:**

It's very useful and very intuitive

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The ease of seeing where you are in the mortgage process and the ability to use the tools and resources needed when purchasing it refinancing a home

  ### 31. Great User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt B. | High Net Worth Service Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2022

**What do you like best about nCino's Mortgage Suite?**

Very customer friendly experience and super easy to use

**What do you dislike about nCino's Mortgage Suite?**

Unable to view my remaining loan balance on the app:(

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Viewing the amount remaining on my home loan

  ### 32. Awesome and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tabatha B. | Consumer Service Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2022

**What do you like best about nCino's Mortgage Suite?**

Ease of access and fundamentally all around useful. The application and product allows customer interface like no other. It was flawless in execution and positive experience

**What do you dislike about nCino's Mortgage Suite?**

I did not find anything that I can as a user advise that would constitute as a dislike. This was my first time so everything went as smoothly as one could hope it works go.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

How much easier it is to get everything uploaded and submitted. Most platforms like this get hung up at the end or make you start over with every error. This has been a great process.

  ### 33. Great platform and mobile application.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerrod N. | Sr. Mortgage Banker, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about nCino's Mortgage Suite?**

Mobile user experience is clean and simple

**What do you dislike about nCino's Mortgage Suite?**

Wish it could be more customized to each client

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

connecting me to my clients and referral partners

  ### 34. Great tech to improve the loan process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damian M. | Loan Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about nCino's Mortgage Suite?**

The ease in sharing the online application, and collecting documents.

**What do you dislike about nCino's Mortgage Suite?**

It's a great tool for the most part majority of my clients are able to navigate the app with ease.

**Recommendations to others considering nCino's Mortgage Suite:**

Great tool!

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Less paperwork and time spent filling out applications and gathering documents.

  ### 35. SimpleNexus makes my life easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert A. | Mortgage Loan Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about nCino's Mortgage Suite?**

The ability to send one-off documents for e-signature

**What do you dislike about nCino's Mortgage Suite?**

I wish Simple Nexus could pull in bank statements,  I would love to be able to create and upload custom documentation request templates and a slightly less distracting interface for the borrower less is more :-)

**Recommendations to others considering nCino's Mortgage Suite:**

It just works!

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Getting conditions cleared on the phone with one-off custom letters of explanations, final LQI inquiry letters of explanation,

  ### 36. Best way to keep up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon H. | Buyer Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about nCino's Mortgage Suite?**

That I don't have to call the Leander every time to see where we are at. I can see it.

**What do you dislike about nCino's Mortgage Suite?**

I don't see anything wrong with it. I would keep it just how it is

**Recommendations to others considering nCino's Mortgage Suite:**

It's a great tool to use when trying to figure out your mortgage

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I can Calculate what the mortgage would be for my clients. I can also be kept up-to-date on everything that's going on

  ### 37. Welcome to the 21st Century

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Senior Solution Integrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about nCino's Mortgage Suite?**

Communication is enhanced with this application.  Upload documents securely and efficiently.

**What do you dislike about nCino's Mortgage Suite?**

While I was able to upload my documents, my lender couldn't locate one document so I had to upload a second time.

**Recommendations to others considering nCino's Mortgage Suite:**

Everyone should use it

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Easy support making the mortgage process effortless.

  ### 38. Great to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about nCino's Mortgage Suite?**

Mary Ann was great to work with she was so helpful.

**What do you dislike about nCino's Mortgage Suite?**

Nothing. They made the process so easy and straightforward.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Everything could be uploaded on the app

  ### 39. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2022

**What do you like best about nCino's Mortgage Suite?**

Signing online is the easiest way, saves me time from going to the bank.

**What do you dislike about nCino's Mortgage Suite?**

Sometimes it makes me open it online, instead of the app.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Not having to go to the bank to sign in person.

  ### 40. A great mortgage tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis S. | Mortgage Loan Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about nCino's Mortgage Suite?**

The soeed of the application is quicker than logging into my software.  It is extremely convenient to have all the functions on the go.

**What do you dislike about nCino's Mortgage Suite?**

I wish it had a loan locking function built in.

**Recommendations to others considering nCino's Mortgage Suite:**

This makes the LO's job much easier.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The program solves the problem of being tied to your computer when you are out.  This makws you a much more efficient loan office.  Hopefully, that shows returns.

  ### 41. Would never go anywhere else

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about nCino's Mortgage Suite?**

Support staff
Customization of requested documentation
Simplistic and easy to understand
Secure upload portal
Integration with existing platforms

**What do you dislike about nCino's Mortgage Suite?**

Inability of expansive logic for requesting documents from loan application (only one "if" statement allowed)

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Everyday connecting with Encompass

  ### 42. Great and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about nCino's Mortgage Suite?**

East of logging in and the dashboard is well put together

**What do you dislike about nCino's Mortgage Suite?**

The program can lag at times  it so far that is my only issue

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

It's still a work in progress

  ### 43. The application process throughout was smooth and user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about nCino's Mortgage Suite?**

Simple, intuitive, efficient and overall easy to use

**What do you dislike about nCino's Mortgage Suite?**

Nothing at this time. All was up to par with my needs

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Mortgage application process

  ### 44. Great mortgage app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Demetra H. | Licensed Georgia Broker Associate - Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about nCino's Mortgage Suite?**

Easy to use and share with potential clients. Also good to stay up to date on their current status.

**What do you dislike about nCino's Mortgage Suite?**

Would like more insight into the process or a way to know when I need to step in to assist my client.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

The application allows me the Mobile ability to have clients get pre approved is something I need everyday.

  ### 45. Wonderful App! A mortgage office at your fingertips!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2022

**What do you like best about nCino's Mortgage Suite?**

Instant signing of documents. Uploading of requested paperwork all in the app. Along with mortgage loan milestones being updated in real time and letting the customer know where their loan stands!

**What do you dislike about nCino's Mortgage Suite?**

None. Everything operated great! Only recommendation is being able to easily asubmit an email attachment from a mobile device but I haven't seen any app that makes this easy.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I'm a customer of the banks and an end user so I don't think this question necessarily pertains to my experience and how the software is working for First Community Bank.

  ### 46. Creative And Interactive Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nixie G. | Senior Contract Specialist, Compliance Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about nCino's Mortgage Suite?**

I am thrilled with the way my loan process was handled by the Team. I am a First Time Homebuyer of a Veteran and I ask honored to say I'm Finally living the American Dream

**What do you dislike about nCino's Mortgage Suite?**

My loan initial officer left the company in the middle of my loan so I had to get reacquainted and send additional documents.

**Recommendations to others considering nCino's Mortgage Suite:**

Awesome Program

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I couldn actually become a Home Owner!!! It's super Exciting finding a Mortgage Company that believes in its Customers!

  ### 47. Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2022

**What do you like best about nCino's Mortgage Suite?**

Super easy to use, no issues at all. It was super convenient to upload our documents and see the loan status.

**What do you dislike about nCino's Mortgage Suite?**

Some UI issues; when a document with a longer name was required, I couldn't always see the full description of what was needed.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Helped me access my home loan documents.

  ### 48. Easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karina H. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about nCino's Mortgage Suite?**

Helps introverts so much and easy to use

**What do you dislike about nCino's Mortgage Suite?**

If you have questions, isn't easy to access

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Real estate management

  ### 49. Easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris J. | Enterprise Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about nCino's Mortgage Suite?**

Great interface and easy to navigate. Uploading docs is great!

**What do you dislike about nCino's Mortgage Suite?**

Ummmmm not a whole lot.  Maybe the Face ID capability.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

Unsure

  ### 50. It is so user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about nCino's Mortgage Suite?**

The upside is the amount of time it saves!

**What do you dislike about nCino's Mortgage Suite?**

There is nothing that I disliked about it.

**What problems is nCino's Mortgage Suite solving and how is that benefiting you?**

I am a first time home buyer and it is certainly helpful in that process.


## nCino&#39;s Mortgage Suite Discussions
  - [What does Simplenexus Mortgage Platform do?](https://www.g2.com/discussions/what-does-simplenexus-mortgage-platform-do)
  - [What is Ellie Mae Inc?](https://www.g2.com/discussions/what-is-ellie-mae-inc)
  - [What is an LOS system?](https://www.g2.com/discussions/what-is-an-los-system)
  - [What is SimpleNexus?](https://www.g2.com/discussions/what-is-simplenexus)
  - [What is the best way to share this with others](https://www.g2.com/discussions/what-is-the-best-way-to-share-this-with-others) - 1 upvote

- [View nCino&#39;s Mortgage Suite pricing details and edition comparison](https://www.g2.com/products/ncino-s-mortgage-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+05%3A09%3A37+-0500&secure%5Bsession_id%5D=88abd7c1-5395-4ca5-a0a1-6a3ecdb25ac4&secure%5Btoken%5D=829074a3f117e4d64023db8e51e37c7ef870a791bedc2f94ae671d0e3057753c&format=llm_user)

## nCino&#39;s Mortgage Suite Features
**Loan Services**
- LOS Integration - Mortage CRM
- Alerts - Mortgage CRM
- Lender Relationship - Mortgage CRM
- Compliance - Mortgage CRM

**Loan Management**
- Pipeline Management
- Interest Billing
- Risk Management
- Reporting

**Core Functionality**
- eSignature
- eNote
- eVault
- eNotarization

**Borrower Tools**
- Borrower Portal
- Comparison

**Agentic AI - Loan Origination**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI**
- Cross-System Integration
- Multi-Step Planning
- Autonomous Task Execution
- Autonomous Task Execution

**Client Management**
- Contact Management - Mortgage CRM
- Real Estate CRM - Mortgage CRM
- Email Marketing Automation - Mortgage CRM

**Construction Project**
- Project Tracking
- Order Management
- Compliance Management
- Budget Tracking

**Document Management**
- Document Preview
- Document Library

**Lender Tools**
- Loan Pipeline
- Credit Pull
- Workflows
- Mobility

**Reporting & Analytics**
- Export Capabilities
- Custom Reports
- Dashboards & Visualizations

**Collaboration**
- Borrower Portal
- Contractor Portal
- Payments

**Interoperability**
- MERS Integration
- LOS Integration

**Core Functionality**
- Integrations
- Customization
- Document Management

**Agentic AI - Mortgage CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Compliance & Security**
- Audit Trails
- Role-Based Access Control
- KYC/AML Compliance

**Agentic AI -  Construction Loan Management**
- Autonomous Task Execution

**Agentic AI -  Digital Mortgage Closing**
- Proactive Assistance

## Top nCino&#39;s Mortgage Suite Alternatives
  - [Shape Mortgage Software](https://www.g2.com/products/shape-mortgage-software/reviews) - 4.9/5.0 (97 reviews)
  - [Encompass Digital Mortgage Solution](https://www.g2.com/products/encompass-digital-mortgage-solution/reviews) - 4.2/5.0 (61 reviews)
  - [Total Expert](https://www.g2.com/products/total-expert/reviews) - 4.5/5.0 (149 reviews)

